Coaching Demystified: How to Coach and Be Coached
15 likes2,412 views
The document outlines a coaching overview presented by Karen Phillips and Jessie Elisberg, covering coaching techniques such as listening, powerful questions, and the use of metaphors. It emphasizes the importance of coaching in personal development and fostering deeper connections with clients. Additionally, it announces an executive coaching opportunity for youthactionnet alumni with a call for applications.
More Related Content
Similar to Coaching Demystified: How to Coach and Be Coached (20)
Coaching Demystified: How to Coach and Be Coached
- 1. Coaching Demystified: How to Coach and Be Coached Karen Phillips, IYF Program Manager 4 December 2013 Brought to you by:
- 2. If You Have Questions… • For tech support questions or questions for Karen, please submit using the “Send Question to Staff” option in the drop down menu of the Chat Box located on the right hand side of your screen.
- 3. Presenters Jessie Elisberg Karen Phillips Facilitator Presenter Program Manager International Youth Foundation [email protected] Program Manager International Youth Foundation [email protected]
- 4. Agenda for “Coaching Demystified” • Coaching Overview • Three Coaching Techniques • Incorporating Coaching • Do I Need a Coach? • YAN Alumni Executive Coaching Opportunity • Q&A • Contact Information
- 5. Overview of Coaching • Core belief that individuals are “Creative, Resourceful and Whole*” • Uncovers innate potential in each individual • Holds client accountable for own development • Shifts the “stories” we tell ourselves • Focuses on client, not hierarchical *Coaches Training Institute: www.thecoaches.com
- 6. Coaching Techniques - Listening • Three Levels of Listening: • Level 1 – Internally Focused • Level 2 – Client Focused • Level 3 – Externally Focused • Listening Tips: • Level 1 is common – recognize it and banish it! • Coaching utilizes Levels 2 and 3 simultaneously
- 7. Coaching Demonstration - Listening Listen for the following: • Emotions expressed in Jessie’s voice • True meaning behind her words • External sounds
- 8. Coaching Techniques – Powerful Questions • Open-Ended vs. Closed-Ended Questions • Encourage deeper thinking • Cannot be answered with a “yes”, “no”, or nod • Examples: • Do you enjoy your current position? • What about your current position fulfills you?
- 9. Coaching Demonstration – Powerful Questions Listen for the following: • Open-ended and closed-ended questions • Different responses to different questions • Jessie’s reaction to different question types
- 10. Coaching Techniques – Use of Metaphors • Provide a visual connection to a feeling or situation • “Short hand” for future reference. • Helps shift internal monologue. • Examples: • It sounds like you have a smorgasbord of options in front of you. • I can see you climbing up the mountain towards the summit.
- 11. Coaching Demonstration – Use of Metaphors Listen for the following: • Words/ideas that spark a metaphor • Development of the metaphor • Jessie’s reaction to the metaphor
- 12. Coaching Techniques - Summary Three Levels of Listening Open-ended vs. Close-ended questions Use of Metaphors
- 13. Why Should I Incorporate Coaching? • With Staff to: • Encourage in-house talent development • Complement other management tools/styles • Encourage under-performers • With Beneficiaries to: • Clarify personal or program-related goals • Foster deeper & more meaningful connections • Keep client at the center of your intervention
- 14. How Can I Incorporate Coaching? • As part of personal management style • Through the services of a certified coach • As a complement to existing program activities • In training with staff/volunteers
- 15. Do I Need a Coach? • Executives comment that a coach provides: • Space for reflective conversations • Opportunities to be challenged on your thinking • Place to receive open and honest feedback • Support during difficult times or transitions • Insights into work-life balance *From: Financial Times, "'We want coaching', say high-fliers", October 2013
- 16. Alumni Executive Coaching Opportunity • Who: 10 YouthActionNet Alumni (fluent in English or Spanish) • What: Minimum of 8 hours of Executive Coaching • When: January to October 2014 • Where: Virtually, via telephone, skype, email, etc.. • How: Email Eric Lin, Program Manager @ [email protected] for an application and submit it by January 10th. We will notify participants by January 15th. • Why: If you need to get “unstuck”, to answer questions such as “What’s next?” or “Where do I go from here?”, this opportunity is for you!
- 17. Questions?
- 18. Thank You! To apply for executive coaching please contact Eric Lin at: [email protected] For more information in general please contact us at: [email protected]