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Mobile marketing overview
Mobile strategies

                                                                 Revenue
                  Brand Strategies
                                                                 Strategies



  Retention       Differentiation    Experience        Acquisition       Monetisation


 Accessibility    Expectations        Immediacy       Lower CPAs          Mcommerce




Greater usage    Comp advantage Better service       Greater returns   New rev streams




                                            CRM Strategies
Once you’ve invested in
   creating your mobile
 properties and presence,
how do you maximise their
         success?
Mobile activity process

                    How could Mobile   How can we best
Business and
                     be used to help    engage with our
 Marketing
                      achieve these       audience in
 Objectives
                       objectives?         mobile?



                     The Role(s) of
                                       Mobile strategy
                        mobile

                                       What is the most
 What is the           How can we
                                       effective way of
mobile activity          maximise
                                        delivering the
 achieving?              Mobile’s
                                           strategy?
                      effectiveness?



 Campaign                                   Mobile
                     Mobile delivery
 evaluation                              development
Maximising Mobile Success
Mobilising existing activities   Activate Mobile Marketing
        ATL advertising                   Mobile Search
       Fixedline search            Display Advertising activity
    Instore/promo material            SMS/MMS marketing
         Existing CRM                 HTML mobile Activity
       Email marketing                 Mobile video/prerole
 Fixedline Display/Behavioral    Appstore/marketplace presence
         Sponsorships                      Mobile SEO
        TV Advertising            Publisher/Carrier partnerships
           Website                     In Game marketing
         Partnerships                Mobile email marketing
             VOD                      Mobile social delivery
                                    Incentivised downloads
Mobile Opportunity minefield
                                                                                                                       Rich
                                                                                                                       media
                       Mobile opportunities                                                  Mobile
                                                                                           advertising
                                                                                                                    Preroll
                                                                                                                    video

                                                                                                CPC
                                                                                                                              competition




  Partnership
                           SMS/                               Mobile             Mobile                   Social
                                                                                                          media
                                                                                                                                Further
                                                                                                                              information
                           MMS                                search           Destinations               usage


                                                                                                                                 CRM
                           behavioural

                                         Time sensitive
                Location




Publishers                                                Google         Search for info
 carriers                                                  Bing                                App        Msite                Signup
                                                          Yahoo          Search to MSite


                                                                                           Richer Msite
                                                                                                           Search             Interact
                                                                                           experience
Site integration                   sponsorship                     Customerbase leverage
Three essential ingredients


                         Effective
Tracking   Creativity    Planning
                        and Buying
Effective tracking
The Right Tracking
                                    Msite
Publishers (CPM)
                                                                 Optimisation

                     Banner/                                         Banners
                   HTML Ad Unit                  Tracking           Networks
                                                                   Time of day
                                                 Bannerclick       Day of week
Networks (CPC)                                     Network          Publisher
                                                  Publishers     Publisher groups
                                                App downloads
                                  Application
                                                   Events
                                                   Section
                                                  searched         Virtual CPA
  Carriers                                      Actions taken   Behavioural groups
 (CPC/CPM)                                        Location            Usage
                                                                  H/M/L Usage
                                                                  Activity Usage
                                                                   Retargeting
Mobile Creative
Rich Media Advertising Effectiveness




                  Smartphone
                 Users are 50%
                                  Ad awareness
                 more likely to   Increased By
                   recall an        25% For
                  expandable       expandable
                    banner           banners
Source: IAB UK
Multi Banner HTML5 Expandable
Multi Banner HTML5 Expandable
Multi Banner HTML5 Expandable
Multi Banner HTML5 Expandable
Multi Banner HTML5 Expandable
Multi Banner HTML5 Expandable
Rich Media Capabilities
                                      SHAKE & TILT                      ANIMATION
        FACEBOOK
                                  Accelerometer control for    Fluid automation engine with
  Post to wall on Facebook
                                engaging experience / games    high performance sequencing



         TWITTER                                                      360 Degrees
Post status update to Twitter                                      Product Rotations &
                                                                       Panoramas


       DRAG & DROP                                                  IMAGE GALLERY
 UI for puzzles, builders and                                      Tactile galleries with
            more                                                 thumbnails & downloads


                                                                 SMART DAYPARTING
       SOUND BOARD
                                                                Creative or offer varies by
Tap to play sound immediately
                                                                       time of day


 COMPLEX ANIMATIONS                       Mapping                   FORM CAPTURE
Slide, fade, object paths and   Link through to Google maps    Text, pull down, checkbox &
             more                                                  20
                                                               form validation for lead gen
                                with option for branded pins
What can be provided?

The most cutting edge HTML Ad Creation
service

Build Once, Run Everywhere
 Ads run Across iOS & Android devices (
 others to come Q2 2012 )
 All Ads we create can be served through
 all major mobile ad networks and 100+
 premium publishers

                                           21
Creative Banner delivery - HTC
Planning Mobile activity
Branding Works on Mobile
Average Brand Lift of Mobile Display Campaigns



                          +13%

                                                                                     +16%   +24%

                                                    +76%
                                                                              +58%
   +44%




     1) Sample includes hundreds of mobile display campaigns
     Source: Goole: Insight Express Online & Mobile Norms, Nov’07 to Dec’09
Mobile Drives Response
Conversions                             Click Through Rate   Cost Per Acquisition


                                             +80%                      -15%
      +43%




             Separating out mobile campaigns from desktop drives
                       significant performance gains

        Source: Google internal data,
                                                                                    25
The P&B Rule book
1. Make sure your activity is trackable
2. Use the right solutions for the objectives
  ie clicks, impressions, video, data capture,
  click to call etc
3. Mobile is not just search, its also
  Networks, Publishers and carriers
4. Test, learn and implement
6. Buy effective prices not the cheapest
SMS
SMS works
For an Insurance client we have..
• Reduced immediate welcome costs by
  90%
• Skipped payment response rate success
  47%
• Renewal reminders have a really positive
  impacted on reducing churn
• Fully implemented upsell and product
  extension programme
Thank you




@yodelmobile

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Yodel camerjam mobile marketing finance masterclass

  • 2. Mobile strategies Revenue Brand Strategies Strategies Retention Differentiation Experience Acquisition Monetisation Accessibility Expectations Immediacy Lower CPAs Mcommerce Greater usage Comp advantage Better service Greater returns New rev streams CRM Strategies
  • 3. Once you’ve invested in creating your mobile properties and presence, how do you maximise their success?
  • 4. Mobile activity process How could Mobile How can we best Business and be used to help engage with our Marketing achieve these audience in Objectives objectives? mobile? The Role(s) of Mobile strategy mobile What is the most What is the How can we effective way of mobile activity maximise delivering the achieving? Mobile’s strategy? effectiveness? Campaign Mobile Mobile delivery evaluation development
  • 5. Maximising Mobile Success Mobilising existing activities Activate Mobile Marketing ATL advertising Mobile Search Fixedline search Display Advertising activity Instore/promo material SMS/MMS marketing Existing CRM HTML mobile Activity Email marketing Mobile video/prerole Fixedline Display/Behavioral Appstore/marketplace presence Sponsorships Mobile SEO TV Advertising Publisher/Carrier partnerships Website In Game marketing Partnerships Mobile email marketing VOD Mobile social delivery Incentivised downloads
  • 6. Mobile Opportunity minefield Rich media Mobile opportunities Mobile advertising Preroll video CPC competition Partnership SMS/ Mobile Mobile Social media Further information MMS search Destinations usage CRM behavioural Time sensitive Location Publishers Google Search for info carriers Bing App Msite Signup Yahoo Search to MSite Richer Msite Search Interact experience Site integration sponsorship Customerbase leverage
  • 7. Three essential ingredients Effective Tracking Creativity Planning and Buying
  • 9. The Right Tracking Msite Publishers (CPM) Optimisation Banner/ Banners HTML Ad Unit Tracking Networks Time of day Bannerclick Day of week Networks (CPC) Network Publisher Publishers Publisher groups App downloads Application Events Section searched Virtual CPA Carriers Actions taken Behavioural groups (CPC/CPM) Location Usage H/M/L Usage Activity Usage Retargeting
  • 11. Rich Media Advertising Effectiveness Smartphone Users are 50% Ad awareness more likely to Increased By recall an 25% For expandable expandable banner banners Source: IAB UK
  • 12. Multi Banner HTML5 Expandable
  • 13. Multi Banner HTML5 Expandable
  • 14. Multi Banner HTML5 Expandable
  • 15. Multi Banner HTML5 Expandable
  • 16. Multi Banner HTML5 Expandable
  • 17. Multi Banner HTML5 Expandable
  • 18. Rich Media Capabilities SHAKE & TILT ANIMATION FACEBOOK Accelerometer control for Fluid automation engine with Post to wall on Facebook engaging experience / games high performance sequencing TWITTER 360 Degrees Post status update to Twitter Product Rotations & Panoramas DRAG & DROP IMAGE GALLERY UI for puzzles, builders and Tactile galleries with more thumbnails & downloads SMART DAYPARTING SOUND BOARD Creative or offer varies by Tap to play sound immediately time of day COMPLEX ANIMATIONS Mapping FORM CAPTURE Slide, fade, object paths and Link through to Google maps Text, pull down, checkbox & more 20 form validation for lead gen with option for branded pins
  • 19. What can be provided? The most cutting edge HTML Ad Creation service Build Once, Run Everywhere Ads run Across iOS & Android devices ( others to come Q2 2012 ) All Ads we create can be served through all major mobile ad networks and 100+ premium publishers 21
  • 22. Branding Works on Mobile Average Brand Lift of Mobile Display Campaigns +13% +16% +24% +76% +58% +44% 1) Sample includes hundreds of mobile display campaigns Source: Goole: Insight Express Online & Mobile Norms, Nov’07 to Dec’09
  • 23. Mobile Drives Response Conversions Click Through Rate Cost Per Acquisition +80% -15% +43% Separating out mobile campaigns from desktop drives significant performance gains Source: Google internal data, 25
  • 24. The P&B Rule book 1. Make sure your activity is trackable 2. Use the right solutions for the objectives ie clicks, impressions, video, data capture, click to call etc 3. Mobile is not just search, its also Networks, Publishers and carriers 4. Test, learn and implement 6. Buy effective prices not the cheapest
  • 25. SMS SMS works For an Insurance client we have.. • Reduced immediate welcome costs by 90% • Skipped payment response rate success 47% • Renewal reminders have a really positive impacted on reducing churn • Fully implemented upsell and product extension programme