The Retail Enterprise - And the rise of the omni-present consumer
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Zensar offers end-to-end Oracle solutions for retail clients, including implementing Oracle Retail suites. Zensar has experience integrating Oracle Retail with other Oracle technologies like Financials and implementing solutions for global retailers. Zensar ensures clients benefit from strong implementations, faster rollouts, and dependable production support through its Oracle expertise and multi-shore capabilities.
The Retail Enterprise - And the rise of the omni-present consumer
- 1. The Retail Enterprise Zensar and Oracle Zensar's Oracle services portfolio offers end-to-end integrated package solutions and platform- based services enabling organizations to successfully transform their business and IT operations. Zensar is one of the few partners world-wide to have implemented the Oracle Retail suite of applications with Oracle Financials and Human Resources, and built the integration required between Oracle Retail Merchandising System, Financials, Warehouse Management Systems, Store Systems, eCommerce Platforms, Pricing and Promotions Solutions and a number of other systems for foundation data, other master data and transactions. Equipped with robust tools, methodologies, templates and supported by our Oracle Centre of Excellence, Zensar's Oracle Practice ensures that customers benefit from strong implementations, faster rollouts, de-risked upgrades, dependable production support and the best in quality development. Our solution portfolio comprises full life cycle implementations, upgrades and support leveraging multi-shore capabilities. Zensar and Retail The Zensar Retail team provides innovative and comprehensive industry software solutions for retailers - enabling organizations to serve their customers better by applying insight into daily business decisions for more profitable results. Zensar is currently engaged with several Fortune 500 Retail organizations – supporting them with services across consultancy, project delivery, infrastructure management, support and business process outsourcing. Currently, Zensar is a leading implementer of packaged retail solutions for leading global retailers. At a time when companies are relentlessly pushing to compete better and move faster, Zensar is the right global technology partner with a passion to support you in delivering the business results you seek through outstanding systems expertise, industry intelligence, and global resources. For more information please contact: [email protected] | www.zensar.com Corporate Headquarters: US Offices: Global Offices: Pune, India San Jose | Chicago | Princeton | Dallas | New York | Westborough USA | UK | Europe | Africa | Middle East | China | Singapore | Australia Zensar Technologies Zensar Technologies is among the top 20 technology and software services providers from India. Zensar's industry expertise spans across Manufacturing, Retail, Banking, Financial Services and Insurance. With over 6500 associates and presence across US, UK, Europe, Middle East, South Africa, Singapore, China and Australia, the Company delivers comprehensive services for mission-critical applications, enterprise applications, infrastructure management, business intelligence and analytics, CRM and Business Process Management. Zensar is one of the few partners, globally, to have successfully implemented cross integrations between core modules of Oracle Retail and adjoining Oracle technologies like E-Business, Financials, Fusion and others. And the rise of the omni-present consumer
- 2. Retail Play Zensar works with Retailers across the globe, enabling them to serve their customers better - in smarter and seamless ways. The Dynamic Consumer The Consumer is constantly changing with the increasing number of touch points to shop and browse at, with numerous choices on how, where and when to shop - redefining how retailers reach their markets. Today's consumers demand a consistent experience across channels, be it product information, pricing, promotion, order status or customer queries. Enterprise Technology Whilst Retailers continue introducing new customer touch points, several are struggling to provide a seamless and integrated multi-channel experience due to their current technology systems. Consumers today are informed and demand a seamless experience across channels, irrespective of the disparate systems the retailer uses to operate those several channels - be it online, mobile or the physical outlet. Oracle, and Retail With the latest release of Oracle Retail, Oracle is recognizing the need and addressing aspects of omni-channel commerce, consumer experience and analytics, and extending support across devices - mobile, tablet, online and in-store- the rise of the omni-present consumer’ 01
- 3. Retail Play Zensar works with Retailers across the globe, enabling them to serve their customers better - in smarter and seamless ways. The Dynamic Consumer The Consumer is constantly changing with the increasing number of touch points to shop and browse at, with numerous choices on how, where and when to shop - redefining how retailers reach their markets. Today's consumers demand a consistent experience across channels, be it product information, pricing, promotion, order status or customer queries. Enterprise Technology Whilst Retailers continue introducing new customer touch points, several are struggling to provide a seamless and integrated multi-channel experience due to their current technology systems. Consumers today are informed and demand a seamless experience across channels, irrespective of the disparate systems the retailer uses to operate those several channels - be it online, mobile or the physical outlet. Oracle, and Retail With the latest release of Oracle Retail, Oracle is recognizing the need and addressing aspects of omni-channel commerce, consumer experience and analytics, and extending support across devices - mobile, tablet, online and in-store- the rise of the omni-present consumer’ 01
- 4. Oracle Retail @ Zensar Business lines have blurred, the pace of business has accelerated and dependencies have become complex. Retailers are looking for performance improvement catalysts for their innovative merchandizing strategies, efficient inventory management and customer-focused store operations. Oracle Retail brings the best in flexible and efficient technology systems that are tightly integrated to optimize inventory, manage merchandise, and take advantage of new market opportunities as they arise. Zensar has worked with Retailers across the globe, helping deliver comprehensive solutions and services across formats. With the experience of having worked with over 50 retailers across different phases of the Oracle Retail adoption and support journey, the team at Zensar along with Oracle brings together industry-leading technology and consulting capabilities to deliver an end- to-end footprint to align assortment and merchandizing, monitor local demand in real-time and track performance based on strategic business goals. Fashion Grocery Specialty 02 Merchandize Operations: The suite brings in consistency in pricing, assortments, promotions, product information while providing one source of transaction information across the business. The customer-centric merchandizing management solution provides retailers with the ability to improve assortment planning, category management, pricing, promotions and retail revenue management to help focus on desired customer segments and offer better merchandize to local customers. Supply Chain: Real-time and structured communication through the supply chain can help the Retailer react to changes quickly to replenish the merchandizing mix in time. The suite helps constantly synchronize and optimize supply chain execution processes, align consumer demand with product supply, improve procure-to-sell cycles, and sharpen warehouse management systems. Store Operations: Store Operations enables retailers to manage inventory in operations across the globe, attracting customers and inspiring loyalty. With leading-edge Point of Sale Solutions, Mobile Handheld Terminals, Customer Analytics and Store Operation Metrics, the range of solutions helps improve stock availability, reduce loss prevention, increase sales, enhance customer service and better store execution. Enterprise Performance: The Enterprise Performance Management (EPM) suite helps bring in the necessary agility by facilitating smart, quick and accurate decisions through Data Warehousing and Active Retail Intelligence. Merchandise Planning and Optimization: This suite is customized to help in the merchandizing planning of the retailer across the entire lifecycle. Data is aggregated from across business functions onto a single platform and addresses areas of financial planning, assortment planning, item planning and demand forecasting. Zensar’s Oracle services and solutions for Retail also extends across other Oracle technologies: Oracle E-Business Oracle JD Edwards Oracle Business Intelligence Enterprise Edition - OBIEE Oracle Hyperion Oracle Fusion Middleware and SOA Oracle Master Data Management n n n n n n 03
- 5. Oracle Retail @ Zensar Business lines have blurred, the pace of business has accelerated and dependencies have become complex. Retailers are looking for performance improvement catalysts for their innovative merchandizing strategies, efficient inventory management and customer-focused store operations. Oracle Retail brings the best in flexible and efficient technology systems that are tightly integrated to optimize inventory, manage merchandise, and take advantage of new market opportunities as they arise. Zensar has worked with Retailers across the globe, helping deliver comprehensive solutions and services across formats. With the experience of having worked with over 50 retailers across different phases of the Oracle Retail adoption and support journey, the team at Zensar along with Oracle brings together industry-leading technology and consulting capabilities to deliver an end- to-end footprint to align assortment and merchandizing, monitor local demand in real-time and track performance based on strategic business goals. Fashion Grocery Specialty 02 Merchandize Operations: The suite brings in consistency in pricing, assortments, promotions, product information while providing one source of transaction information across the business. The customer-centric merchandizing management solution provides retailers with the ability to improve assortment planning, category management, pricing, promotions and retail revenue management to help focus on desired customer segments and offer better merchandize to local customers. Supply Chain: Real-time and structured communication through the supply chain can help the Retailer react to changes quickly to replenish the merchandizing mix in time. The suite helps constantly synchronize and optimize supply chain execution processes, align consumer demand with product supply, improve procure-to-sell cycles, and sharpen warehouse management systems. Store Operations: Store Operations enables retailers to manage inventory in operations across the globe, attracting customers and inspiring loyalty. With leading-edge Point of Sale Solutions, Mobile Handheld Terminals, Customer Analytics and Store Operation Metrics, the range of solutions helps improve stock availability, reduce loss prevention, increase sales, enhance customer service and better store execution. Enterprise Performance: The Enterprise Performance Management (EPM) suite helps bring in the necessary agility by facilitating smart, quick and accurate decisions through Data Warehousing and Active Retail Intelligence. Merchandise Planning and Optimization: This suite is customized to help in the merchandizing planning of the retailer across the entire lifecycle. Data is aggregated from across business functions onto a single platform and addresses areas of financial planning, assortment planning, item planning and demand forecasting. Zensar’s Oracle services and solutions for Retail also extends across other Oracle technologies: Oracle E-Business Oracle JD Edwards Oracle Business Intelligence Enterprise Edition - OBIEE Oracle Hyperion Oracle Fusion Middleware and SOA Oracle Master Data Management n n n n n n 03