SMS for voice people
Alex Kinch
CEO and Founder, Ziron
alex.kinch@ziron.com / @alexkinch
About Ziron
● Next generation global wholesale voice and messaging carrier

● Founded in 2011, team based in the UK, US and Australia

● Core footprint:
● Europe: UK, Ireland
● North America: US, Canada
● Asia Pacific: Australia, New Zealand

● Services:
● Voice and SMS enabled DIDs
● Outbound SMS
● Number Lookup
2
About Alex
● Over 17 years of tech and business experience
!
● Co-founded LoNAP, UK’s 2nd largest IXP (15th in world)
!
● First application to person SMS platform in 1998
!
● Built world’s first IP trading platform (Band-X) in 2000
!
● Roles at HSBC, Citibank, BSkyB, Truphone, Infobip, Jersey
Telecom,
!
● Likes: Tea. Dislikes: Coffee (but partial to tiramisu)
3
A BRIEF HISTORY OF SMS
4
FRIEDHELM
HILLEBRAND
When: 1984
Where: Germany
What: 160 characters
5
NOKIA 1011
When: 10 November, 1992
Where: Germany
What: The first SMS-capable handset
6
NEIL PAPWORTH
When: December 3, 1992
Where: United Kingdom
What: The first SMS message
7
VODAFONE
When: 1998
Where: United Kingdom
What: The first A2P SMS
8
TEGIC
When: 1995
Where: Seattle, WA
What: The first predictive text software
9
MOBILE OPERATORS
When: 1999
Where: Everywhere
What: Cross network SMS
10
THE CONSUMER
When: 2002
Where: Everywhere
What: More than 250 billion SMSs sent around the world
11
TWITTER
When: July 2006
Where: San Francisco, CA
What: SMS-based social network launches
12
AMERICAN CONSUMERS
When: 2007
Where: US
What: SMS usage surpasses calls
13
BARACK OBAMA
When: 2008
Where: US
What: Obama announces Biden as running mate via SMS
14
THE CONSUMER
When: 2010
Where: Worldwide
What: 200K SMS per minute
15
SMS - THE NUMBERS
16
SMS - the numbers
!
!
!
$254,664!
17
SMS - the numbers
!
Every minute of 2013, SMS generated
!
$254,664!
of revenue for mobile network operators
worldwide
!
Source: Portio Research
! 18
SMS - the numbers
!
!
!
8.3TN!
19
SMS - the numbers
!
SMS traffic worldwide will peak at
!
8.3TN!
messages per year by 2015
!
Source: Portio Research
!
20
SMS - the numbers
!
SMS traffic worldwide will peak at
!
8,300,000,000,000
!
messages per year by 2015
!
Source: Portio Research
!
21
SMS - the numbers
!
!
!
6.5BN!
22
SMS - the numbers
!
In North America
!
6.5BN!
messages are sent every day
!
Source: Portio Research
!
23
SMS IS NOT DEAD!
24
WHAT IS SMS USED FOR?
25
Two factor authentication
26
SMS for banks
27
SMS for credit card issuers
28
Location Services for anti-fraud
29
Partner' Interna)onal'
SCCP'
!!!!!Ziron!
HLR!
HLR!
HLR!
HLR!
Transac)on'
Request'
HLR!
Is'Alex'in'
the'USA?'
Transac)on'
Authen)cated'
SRI!
SMS for healthcare reminders
30
SMS for realtime customer care
31
SMS for deliveries
SMS - THE TECHNOLOGY
33
SMS technology 101
● SMS defined in GSM recommendation 0.340 (now 3GPP TS
23.040)
● ‘Store and forward’ service
● Uses SS7 MAP layer, 140 octets
● Three character sets:
● GSM 7bit (160 characters)
● 8bit alphabet (140 characters)
● 16bit UCS-2 / unicode (70 characters)
● Concatenation of long messages
● Reduces length to 153, 134 or 67 characters
● Theoretical limit of 255 segments, practical limit 6-8
34
SMS and SS7-MAP
● SMS uses SS7-MAP layer
● Commands:
● Send Routing Info for Short Message (SRI-SM)
● Forward Short Message (FSM)
35
Mobile Terminated SMS flow
Ziron and SMS
● Next generation global wholesale voice and messaging carrier

● Founded in 2011, team based in the UK, US and Australia

● Core footprint:
● Europe: UK, Ireland
● North America: US, Canada
● Asia Pacific: Australia, New Zealand

● Services:
● Voice and SMS enabled DIDs
● Outbound SMS
● Number Lookup
37
SMS enabled voice DIDs
● US
● Over 7000 rate centers.
● Full portability support
● Canada
● Over 230 areas
● Full portability support
● United Kingdom
● SMS and voice enabled mobile numbering (07XXX)
● SMS-enabled local voice DIDs in some areas
38
Separate SMS and voice DIDs
● Australia
● Ireland
!
Combined SMS and voice DIDs coming soon for both countries
39
Interfacing to Ziron
● Inbound SMS:
● HTTP/S webhook
● Email
● SIP MESSAGE (beta underway)
● SMPP, XMPP (Q4 2014)

● Outbound SMS:
● REST API
● SIP MESSAGE (Q4 2014)
● SMPP, XMPP (Q4 2014)
!
We need beta testers! Email: beta@ziron.com
40
FreeSWITCH SMS Support
● mod_sms: message routing within FreeSWITCH

● Binds to global event system

● Listens to MESSAGE events

● chatplan is to messages what dialplan is to phone calls
41
Future FreeSWITCH SMS plans
● mod_smpp: SMPP interface for FreeSWITCH
!
● Improvements to mod_sms
!
42
We need your help!
Feature suggestions, coding, testing, documentation:
!
Send email to the FreeSWITCH users mailing list
(freeswitch-users@lists.freeswitch.org) with subject of
“SMS”
43
Thank you!
!
Alex Kinch
CEO and Founder, Ziron
alex.kinch@ziron.com / @alexkinch
!
Sign up for a FREE account and get $5 / €5 / £5 of FREE credit
https://dashboard.ziron.com/signup

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SMS for voice people

  • 1. SMS for voice people Alex Kinch CEO and Founder, Ziron [email protected] / @alexkinch
  • 2. About Ziron ● Next generation global wholesale voice and messaging carrier
 ● Founded in 2011, team based in the UK, US and Australia
 ● Core footprint: ● Europe: UK, Ireland ● North America: US, Canada ● Asia Pacific: Australia, New Zealand
 ● Services: ● Voice and SMS enabled DIDs ● Outbound SMS ● Number Lookup 2
  • 3. About Alex ● Over 17 years of tech and business experience ! ● Co-founded LoNAP, UK’s 2nd largest IXP (15th in world) ! ● First application to person SMS platform in 1998 ! ● Built world’s first IP trading platform (Band-X) in 2000 ! ● Roles at HSBC, Citibank, BSkyB, Truphone, Infobip, Jersey Telecom, ! ● Likes: Tea. Dislikes: Coffee (but partial to tiramisu) 3
  • 4. A BRIEF HISTORY OF SMS 4
  • 6. NOKIA 1011 When: 10 November, 1992 Where: Germany What: The first SMS-capable handset 6
  • 7. NEIL PAPWORTH When: December 3, 1992 Where: United Kingdom What: The first SMS message 7
  • 8. VODAFONE When: 1998 Where: United Kingdom What: The first A2P SMS 8
  • 9. TEGIC When: 1995 Where: Seattle, WA What: The first predictive text software 9
  • 10. MOBILE OPERATORS When: 1999 Where: Everywhere What: Cross network SMS 10
  • 11. THE CONSUMER When: 2002 Where: Everywhere What: More than 250 billion SMSs sent around the world 11
  • 12. TWITTER When: July 2006 Where: San Francisco, CA What: SMS-based social network launches 12
  • 13. AMERICAN CONSUMERS When: 2007 Where: US What: SMS usage surpasses calls 13
  • 14. BARACK OBAMA When: 2008 Where: US What: Obama announces Biden as running mate via SMS 14
  • 15. THE CONSUMER When: 2010 Where: Worldwide What: 200K SMS per minute 15
  • 16. SMS - THE NUMBERS 16
  • 17. SMS - the numbers ! ! ! $254,664! 17
  • 18. SMS - the numbers ! Every minute of 2013, SMS generated ! $254,664! of revenue for mobile network operators worldwide ! Source: Portio Research ! 18
  • 19. SMS - the numbers ! ! ! 8.3TN! 19
  • 20. SMS - the numbers ! SMS traffic worldwide will peak at ! 8.3TN! messages per year by 2015 ! Source: Portio Research ! 20
  • 21. SMS - the numbers ! SMS traffic worldwide will peak at ! 8,300,000,000,000 ! messages per year by 2015 ! Source: Portio Research ! 21
  • 22. SMS - the numbers ! ! ! 6.5BN! 22
  • 23. SMS - the numbers ! In North America ! 6.5BN! messages are sent every day ! Source: Portio Research ! 23
  • 24. SMS IS NOT DEAD! 24
  • 25. WHAT IS SMS USED FOR? 25
  • 28. SMS for credit card issuers 28
  • 29. Location Services for anti-fraud 29 Partner' Interna)onal' SCCP' !!!!!Ziron! HLR! HLR! HLR! HLR! Transac)on' Request' HLR! Is'Alex'in' the'USA?' Transac)on' Authen)cated' SRI!
  • 30. SMS for healthcare reminders 30
  • 31. SMS for realtime customer care 31
  • 33. SMS - THE TECHNOLOGY 33
  • 34. SMS technology 101 ● SMS defined in GSM recommendation 0.340 (now 3GPP TS 23.040) ● ‘Store and forward’ service ● Uses SS7 MAP layer, 140 octets ● Three character sets: ● GSM 7bit (160 characters) ● 8bit alphabet (140 characters) ● 16bit UCS-2 / unicode (70 characters) ● Concatenation of long messages ● Reduces length to 153, 134 or 67 characters ● Theoretical limit of 255 segments, practical limit 6-8 34
  • 35. SMS and SS7-MAP ● SMS uses SS7-MAP layer ● Commands: ● Send Routing Info for Short Message (SRI-SM) ● Forward Short Message (FSM) 35
  • 37. Ziron and SMS ● Next generation global wholesale voice and messaging carrier
 ● Founded in 2011, team based in the UK, US and Australia
 ● Core footprint: ● Europe: UK, Ireland ● North America: US, Canada ● Asia Pacific: Australia, New Zealand
 ● Services: ● Voice and SMS enabled DIDs ● Outbound SMS ● Number Lookup 37
  • 38. SMS enabled voice DIDs ● US ● Over 7000 rate centers. ● Full portability support ● Canada ● Over 230 areas ● Full portability support ● United Kingdom ● SMS and voice enabled mobile numbering (07XXX) ● SMS-enabled local voice DIDs in some areas 38
  • 39. Separate SMS and voice DIDs ● Australia ● Ireland ! Combined SMS and voice DIDs coming soon for both countries 39
  • 40. Interfacing to Ziron ● Inbound SMS: ● HTTP/S webhook ● Email ● SIP MESSAGE (beta underway) ● SMPP, XMPP (Q4 2014)
 ● Outbound SMS: ● REST API ● SIP MESSAGE (Q4 2014) ● SMPP, XMPP (Q4 2014) ! We need beta testers! Email: [email protected] 40
  • 41. FreeSWITCH SMS Support ● mod_sms: message routing within FreeSWITCH
 ● Binds to global event system
 ● Listens to MESSAGE events
 ● chatplan is to messages what dialplan is to phone calls 41
  • 42. Future FreeSWITCH SMS plans ● mod_smpp: SMPP interface for FreeSWITCH ! ● Improvements to mod_sms ! 42
  • 43. We need your help! Feature suggestions, coding, testing, documentation: ! Send email to the FreeSWITCH users mailing list ([email protected]) with subject of “SMS” 43
  • 44. Thank you! ! Alex Kinch CEO and Founder, Ziron [email protected] / @alexkinch ! Sign up for a FREE account and get $5 / €5 / £5 of FREE credit https://dashboard.ziron.com/signup