Loading

AI Fluency

Learn what AI is good at, where it breaks down, and how to work with it effectively.

Start here

Understand how AI behaves

The 4 Properties of AI

This tutorial offers a full overview of the 4 properties of AI. It's a quick reference to help you understand the things that make AI capable in some situations and limited in others.

Tutorial7 min

The 4 Ds of AI Fluency — Behavioral Indicators

This tutorial offers a full list of the AI fluency behaviors cited in the Anthropic Education Report. It's a quick reference to help you understand what each behavior looks like alongside specific tactics you can try in your day-to-day work.

Tutorial5 min

What happens when you talk to AI?

When you send a message to an AI, there's a moment where it appears to be “thinking.” But what's actually happening? This video walks you through what's going on under the hood.

Tutorial5 min

Can you trust what AI tells you?

Ask an AI a question and the answer comes back confident, well-organized, maybe even cited. Can you trust it?

Tutorial5 min

What does AI know about me?

People sometimes ask AI things they wouldn't broadcast, like medical questions, money worries, and emails they're nervous to send. So when you give it details, what does it actually know?

Tutorial5 min

Why do AI models hallucinate?

Learn what AI researchers mean when they talk about hallucination in AI models, why it may occur, and tactics you can use to spot this in your conversations.

Tutorial5 min

What is sycophancy in AI models?

Learn what AI researchers mean when they talk about sycophancy, when it's more likely to show up in conversations, and tactics you can use to steer AI towards truth.

Tutorial6 min

Why does bias exist in AI models?

Learn what bias is, why it may occur, and tactics you can use to spot bias in your AI conversations.

Tutorial4 min

Writing an AI diligence statement

Create transparent, specific disclosures of AI use in your work

Tutorial15 min

Tokens: why some inputs cost more than others

Claude usage is measured in tokens. Whether you're monitoring a usage bill or wondering when a rate limit will kick in, tokens are the unit of measurement. Learn what a token is, predict how many a piece of text will use, and see how tokens encode meaning.

Tutorial15 min

How context affects Claude's performance and cost

Everything Claude knows about the world was either baked into the model during training, or is part of the current context. Learn where Claude's answers come from, where you might be using more tokens than expected, and how to be intentional about the tradeoff between cost and quality.

Tutorial20 min

Anthropic Education Report: How people check Claude's work

We asked 129 Claude Academy participants what discernment looks like when they work with Claude. Checking Claude's work usually means verifying it against something external, lack of domain expertise is the biggest barrier, and errors caught too late spur new discernment habits.

Tutorial10 min

Choose your edition

Teach and facilitate

Get the AI Fluency newsletter

Research, frameworks, and resources about how people are collaborating with AI. Delivered quarterly to your inbox.

More resources