BairesDev

BACKGROUND

Introduce your business and what you do there.

I’m the director of operations for a certified Salesforce consulting firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BairesDev?

We had a need for additional development resources.

SOLUTION

What was the scope of their involvement?

BairesDev provides resource allocation services. Their team produced a group of resumes, and then we moved forward with one developer. We’re a Salesforce only consulting firm, so the developer works with Salesforce.

What is the team composition?

We started with one developer but now work with three. We recently acquired another project and reached out to onboard two additional developers.

How did you come to work with BairesDev?

I found them through general Google searches. Ultimately, we went with them because they aligned with our time zone more than other outsourced providers.  It’s easier to work through a solution when you can directly communicate rather than leaving each other messages.

How much have you invested with them?

For the one developer, we’ve invested a little over $75,000. BairesDev gave us a three-week trial period for the two other developers.

What is the status of this engagement?

We brought the first developer on board around November 2019 and brought the other two developers on board about six weeks ago.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

When BairesDev provided us with the resumes, they included one for someone who we worked with previously. We were happy with their work, so it was a no brainer. It was easy to get them up to speed. The quality of their work’s great. We have a solid relationship.

How did BairesDev perform from a project management standpoint?

We use Jira and have bi-weekly meetings when we discuss any issues to make sure that there aren’t surprises at the end of the month. They always check in to makes sure that everyone’s happy and living up to their end of the bargain.

Their communication’s good. When we needed to bring on the additional developers, I reached out to BairesDev. They got back to me quickly and moved through the process rapidly. Their team matched our urgency. It was important to us, so it was important to them.

During onboarding, they’re good partners. They coach developers in areas where we indicate a need for improvement. When you onboard a new developer, you take on risk. But BairesDev makes the process risk free.

What did you find most impressive about them?

They’re good partners. BairesDev always looks for ways to make the relationship work for both of us. While they’re a business, they look to collaborate. If we’re not winning, they’re not winning. They look for ways to enhance the partnership to encourage successes and make changes when necessary.

Are there any areas they could improve?

It would be better for us if they had a bigger bench of Salesforce developers. BairesDev specializes in different platforms and Salesforce is a small subset. They went out and hired the most recent Salesforce developers for us. They didn’t necessarily have a background with them, which was a risk.

Do you have any advice for potential customers?

Depending on the project, they may not have the resources that you need. They’ll help you source them but then you’re bringing on a wildcard.

BACKGROUND

Please describe your company and your position there.

HSD Metrics provides online surveys for our clients employees and former employees. I'm the Director or Technology.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BairesDev?

We have a long list of issues in our proprietary system; errors and improvements that we'd like to make. When we first came to BairesDev, that list was a few hundred items. With their help, that list has shrunk considerably.

What were your goals for this project?

To continually improve and innovate the system that we and our customers use. We had addressed a number of long-standing issues, and added some very big improvements for our clients and respondents.

SOLUTION

How did you select this vendor?

We searched online for possible vendors, and eventually found BairesDev. After a few conversations, and a brief trial period, we jumped right in and things have gone very well.

Describe the project in detail.

Our project is an ongoing effort, and we are continually making our system better.

What was the team composition?

1 full-time developer. Initially we had a Java developer come on and help us out with our My SQLdb needs, however our priorities then shifted to bring the front end up to date with React. BairesDev offered to replace him with a React developer to work with our in-house React lead, and collaborate with the migration and frontend design.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Every couple of weeks we have code updates which are tested by our staff prior to release. Any issues with those code updates have been few and FAR between. And we have addressed several long-sought issues and improvements since working with them.

How effective was the workflow between your team and theirs?

Very effective. I talk with the developer every day, and we work well together.

What did you find most impressive about this company?

The first developer had a number of errors. Our Project Manager jumped in and got us another developer very quickly. Our developer is a rock star!

I was impressed by their flexibility and willingness to adjust to our needs. When we were considering migrating to React, they set up a call with an expert on the subject from their team to guide us and answer any doubts we might have had. The developers that joined our team did a great job and were a great help in achieving our goals. I will definitely be using their services again when the opportunity arises.

Are there any areas for improvement?

Not really.

UPDATED REVIEW

This review was updated by Daniel Cahill (Managing Principal & CEO, HSD Metrics) on June 5, 2020. The original star ratings were: Overall - 5, Quality - 5, Schedule - 5, Cost - 4, NPS - 5. New content is below:

Please describe your company and your position there.

I am the CEO of a company that offers customized surveys that cover the whole employment spectrum, providing metrics to improve employee, team, and organizational performance. Headquartered in Kentucky, our company has about 20 employees and we serve corporate clients all around the US.

For what projects/services did your company hire BairesDev?

When we first started with BairesDev we needed new Java programming for My SQL db, but as our needs shifted we decided to modernize the system and migrate the technology to React. With some consulting from their part we got a React engineer to come on and work with our in-house engineer and help us out with that migration.

What were your goals for this project?

We wanted to update our services by giving our customers a better user experience and a more modern interface. Also, by shifting to React, our surveys would be easier & faster to customize, allowing us to give a better service to our clients.

How did you select this vendor?

We searched for options for vendor partners that could help us, and after a vetting process, we selected BairesDev.

Describe the project in detail.

After a few meetings with the BairesDev team to discuss our objectives and the possibilities migrating to React would bring, we decided to move forward and onboard a React Developer to help us out. We successfully updated our client-facing frontend and obtained great results. The surveys are now more user-friendly and look more current.

What was the team composition?

Initially we had a Java developer come on and help us out with our My SQLdb needs, however our priorities then shifted to bring the front end up to date with React. BairesDev offered to replace him with a React developer to work with our in-house React lead, and collaborate with the migration and frontend design.

Can you share any outcomes from the project that demonstrate progress or success?

We have been using the code from the Java developer internally and externally for close to a year now, and everything continues to work very well for us. The React-driven surveys have been greeted with overwhelmingly positive feedback, and are now being used by an ever-increasing portion of our clients.

How effective was the workflow between your team and theirs?

The Developer that was onboarded to our team worked closely with our in-house React lead, performing daily standup video-calls and in constant contact via slack. The team's communication was excellent overall.

What did you find most impressive about this company?

I was impressed by their flexibility and willingness to adjust to our needs. When we were considering migrating to React, they set up a call with an expert on the subject from their team to guide us and answer any doubts we might have had. The developers that joined our team did a great job and were a great help in achieving our goals. I will definitely be using their services again when the opportunity arises.

Are there any areas for improvement?

None - they were a pleasure to work with.

BACKGROUND

Please describe your company and your position there.

We provide system integration and custom implementation services. We have been in business since 1987. We have offices in Danbury, CT and Charlottesville, VA.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BairesDev?

BairesDev was hired to augment our development team on custom application development / system integration projects.

What were your goals for this project?

To complete the project on time, on budget, to specification and client expectation.

SOLUTION

How did you select this vendor?

Based on the fact that they are in a time zone similar to that of ours. We need to be able to communicate during our work day as a team.

Describe the project and the services they provided in detail.

BairesDev staff provided experienced programming skills.

What was the team composition?

The business analysis, technical specifications, project management, scrum master roles were performed by internal team. BairesDev was utilized to augment the development team.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We believe that the ability to have elastic development resource available to meet deadlines for bespoke projects is critical to the success of our business model.

How was project management arranged and how effective was it?

Project management was handled internally. Agile methodology and a variety of project management, communication and version control tools such as Jira, Slack, Confluence, and gitHub were utilized.

What did you find most impressive about this company?

The BairesDev programming staff has been knowledgable, skilled, reliable and easy to work with. They responded well to feedback and provided accurate estimates for work effort / time for scheduling sprints. They are familiar with the various collaboration / version control tools and the Agile methodology.

Are there any areas for improvement?

When requesting placement of one person on a project it is key to make sure that that person have the correct skill set and personality to work effectively.

BACKGROUND

Please describe your company and your position there.

Our platform is a solution to one of the key problems many enterprises that rely on farm-source data face: recording, tracking, and reporting of data from many locations, various stakeholders, and often on paper or in Excel spreadsheets. Facing decreasing margins and increasing expectations for raw materials transparency, businesses that rely on agriculture for business success are at risk using this disjointed, antiquated approach to data collection because it lacks efficiency, timeliness, accuracy, and security. I am one of the engineering managers at CropTrak.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BairesDev?

We hire BairesDev to provide web developers to fulfill our need for .Net MVC and WebForms developers for our web team.

What were your goals for this project?

We needed to put together a new version of our web application while transitioning between WebForms and MVC. The goal was to deliver a mix between technologies that seemed transition-less to our customers, focusing on overall improvements across the web application.

SOLUTION

How did you select this vendor?

I did some research, and called several outsourcing companies. Almost none of them provide outstanding quality, good rate prices and a very flexible hiring process.

Describe the project and the services they provided in detail.

We hired their developers to be part of my team, as if they were working with us, so great team skills were also needed.They went though our regular training, and immediately after planning they were able to deliver incredible quality backend and frontend code with little direction.

What was the team composition?

The web team has about 6 people, two web developers and UX/UI specialist from BairesDev, and three local developers in our offices. We are work on the same project using a very flexible version of Agile regardless of geographical location.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our new web effort is still on the works at the moment but we are going to deliver on time, probably a couple of weeks early. Delivering software on time and with good feedback from QA, the board of directors and customers is a great achievement for a small company.

In part, because of the "on time" delivery, we decided to extend the contract to at least the end of 2020 to work on the next web version of our application. Honestly, it is hard to find quality developers in non-major cities.

How was project management arranged and how effective was it?

Great communication overall, I was able to talk to BairesDev at any time, Skype, email, calls whatever I needed. I took the lead of the team, so I was in charge of the management of the developers. On the BairesDev side, there was a project manager and also and account manager. Great people both, and with excellent English skills.

What did you find most impressive about this company?

The most impressive thing about them is how fast they can find the best possible candidate for your specific needs. Two weeks or less. Secondly, I found that the hiring process is easy, fast and reliable.

Are there any areas for improvement?

I don't think so. My experience with BairesDev was and still is great. As a side note for us, the people hiring BairesDev, do a little investigation about the software development culture in South America, and as long as you are willing to understand that there are differences between US developers and developers in South America, BairesDev's developers will delivery quality software on time.

BACKGROUND

Introduce your business and what you do there.

I’m a senior associate for a management consulting firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BairesDev?

We needed a development team that provides us with engineering services. BairesDev supports the accelerated growth of a new product line and making some business deadlines we set for ourselves.

SOLUTION

What was the scope of their involvement?

BairesDev supplies us with resources specialized in a range of object-oriented programming languages, including Java, Go, and JavaScript. Their team can quickly identify talent and fill in our needs. These roles include design, front- and backend development, quality assurance, documentation, DevOps, and machine learning. 

They have supplied talent and onboarded them into those positions within 1–2 weeks. BairesDev’ resources support us in multiple departments, such as setting up continuous integration and implement our continuous development pipelines. We also use Jenkins, Chef, and Puppet to manage our project and design.

What is the team composition?

We currently have a 21-person team. 

How did you come to work with BairesDev?

We tasked one of our business partners with helping us identify potential offshore and nearshore development teams that could meet the stringent requirements we have for product development. We interviewed 10 different companies, and BairesDev was considered one of the best candidates. We did a formal solicitation process, and they came out with the best proposal for what we needed. As a result, we eventually chose them. 

What is the status of this engagement?

The collaboration started in February 2019 and is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Not only is BairesDev extremely quick about filling our open positions, but they’ve also had an extremely high success rate in finding talent that performs to our standards and fits our team. The resources have a high level of expertise, great English language proficiency, and excellent team-building skills. Despite being a few time zones away from where we operate, BairesDev’s team can flex their schedules to work with our normal hours of business.

How did BairesDev perform from a project management standpoint?

BairesDev has an exceptionally strong project management culture. They provide several roles to manage our account. We work with some individuals on the account management and customer success side. We also have an engagement manager and Scrum master who we meet with regularly to provide the broad-level requirements. They’ll then translate that into a detailed list of tasks that the BairesDev team needs to accomplish in each sprint. They’re well-organized, and they respond quickly and handle any requests if we need to change anything.

What did you find most impressive about them?

The speed that BairesDev can staff high-quality individuals into the positions we need is unparalleled. I haven’t run across any other company that can provide resources as quickly or with the level of quality that BairesDev can supply.
    
Are there any areas they could improve?

As with any staff augmentation arrangement, there will always be staff that isn’t up to the challenge. We had some resource early on that didn’t quite meet our expectations. 

However, the way BairesDev handled this was a strength. Their team worked with each resource to mitigate the situation and ended up finding another candidate to fill in the position. They communicated with us from start to finish about our options and were highly responsive throughout the process. The resources they selected wound up being a successful fit. 

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Hans & Company. We provide consulting services to large Fortune 500 companies, typically around software development, integration, testing, and QA to name a few. By drawing from our global network of partners and subcontractors, we’re able to be more nimble when delivering services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BairesDev?

One of our clients needed to quickly build an internal application for their customers, which were other large-scale companies. The development was behind schedule, so I brought in BairesDev as extra horsepower to expedite the project.

SOLUTION

What was the scope of their involvement? 

BairesDev helped develop an enterprise-level e-commerce application. Customers could use the app to buy products, services, and equipment on a large scale.

What is the team composition? 

They had a business analyst, a project manager, and five software engineers.

How did you come to work with BairesDev?

I found BairesDev while searching on Google. They appeared on a number of lists for recommended near-shore companies, so I gave them a call. They replied quickly, and we went through an interview process.

The main factor that sold me on them was our mutual alignment on business practices. Both of us viewed doing business the same way, so we eventually struck a contract together.

How much have you invested with them?

We spent between $150,000–$200,000. 

What is the status of this engagement?

Their work lasted from May–August 2019, so about three months.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s hard to attribute specific metrics to BairesDev since they were one of three subcontracted teams. Likewise, I don’t have any insights into product usage, but I do know that more features are being developed every month.

How did BairesDev perform from a project management standpoint?

They performed as expected. We mostly communicated over Skype, email, phone, and conference lines.

What did you find most impressive about them?

Their vetting of candidates and standards for who can join the company seem to be more stringent than others.

Are there any areas they could improve?

No, the work was satisfactory.

Do you have any advice for potential customers?
 
Don't choose them based on price. Choose them for what you're trying to solve and see if they can provide the best solution.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO at Swordpoint Services LLC. We work out of Atlanta, Georgia.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BairesDev?

We were looking for app developers who could enhance an existing app we have in the field.

SOLUTION

What was the scope of their involvement?

For the bulk of the project, we were working with one of their developers who were responsible for app and API development for our iOS and Android product. To complete the project, they used Xamarin and C#. 

What is the team composition?

At some points, we had 2–3 developers working on the project, but we typically had a single developer at our disposal.

How did you come to work with BairesDev?

I received their information from a friend and colleague who used their services before.

How much have you invested with them?

We’ve spent about $110,000. 

What is the status of this engagement?

The collaboration lasted from October 2018–August 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since our work started with them, we’ve been able to implement about eight minor version upgrades and one major upgrade to the app.

How did BairesDev perform from a project management standpoint?

They used Trello to manage the development work, and that was great for us. Their team improved our code source management system, so collaborating with multiple developers is simple. The work they’ve done has been outstanding from the beginning. 

What did you find most impressive about them?

The project management team was aggressive in contacting us to make sure we were happy with the services we were receiving. That was quite refreshing. Additionally, the developer they assigned us was very bright, able to refine and improve upon the process. 

Are there any areas they could improve?

They’re pretty expensive compared to other offshore developers I’ve seen, but the quality of work is much better. 

BACKGROUND

Introduce your business and what you do there.

I’m the product and R&D manager for Rolls-Royce Process Automation and Monitoring Systems (PAMS). Our primary business area is the installation and maintenance of plant process computer systems at nuclear power plants.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BairesDev? 

Primarily driven by cybersecurity concerns within the nuclear industry, we have significantly changed the architecture of our system over the past 5-6 years. Implementing some of the requirements to comply with new regulations required us to isolate our systems even further. In practice, this made data availability for support staff members at nuclear sites either impossible or highly restricted. 

In early 2018, I began the process of determining whether we could build the mobile app in-house or if we needed external support. After investigating the capabilities within our organization for a couple of months, I determined we could manage the backend and web service. We needed help with the frontend because we lack those development skills internally.

SOLUTION

What was the scope of their involvement?

We modified our architecture with the added capability of delivering real-time data we collect in the plant to support staff. Employees included within the envelope of secure users can access data on safe operations of the plant and environmental protection through a mobile app to help the operational staff produce power. Our team’s engineers built a RESTful-based API and used JSON to transfer information back and forth from the web service. 

I brought BairesDev on to help us build the frontend of a mobile app that consumes data sent from our web service. We’re developing it to support both Android and iOS. There is a relatively small amount of native code for each platform. The bulk of the app runs on a progressive web app (PWA) with a common code baseline for both platforms

We started with a discovery kickoff that lasted two weeks. When they came to our offices, we sat down together to hash out the project. I provided exact requirements. We discussed the functionality and mapped each feature back to the scoping document I had created. After we broke the project down, we entered each aspect into Jira.

Our biggest technical challenge was deploying push notifications built using Firebase under the iOS platform. Apple is very particular and restrictive about how they allow companies to send users notifications to their devices.

What is the team composition? 

The team includes a lead developer, a supporting developer, a scrum master, a UX designer, and a QA person. I also interact with a business development manager on a regular basis and speak with other marketing resources periodically as well.

How did you come to work with BairesDev?

I conducted various Google searches and asked my contacts in the industry which kinds of resources they had used to build mobile apps. For a while, I couldn’t find any companies that fit the bill for us until the CEO of BairesDev sent me a very timely email.

Another company contacted me and I found two other potential candidates around the same time. During a two-month evaluation process, I wrote out scoping document to send to the four vendors. I held various phone conversations with each one and quickly eliminated two.

Based on our discussions and their references, BairesDev was clearly the most experienced in the areas that I wanted to build the frontend to address. They were more competent than the other companies and had already built an enterprise-scale mobile app. I wanted to leverage the expertise that they brought to the table and liked their overall approach. 

How much have you invested with them?

We’ve spent $125,000-$150,000 so far.

What is the status of this engagement?

We started working together in February 2019, and the work is ongoing.  Our current plan is to continue using BairesDev for version two of our mobile app. We are already in negotiations about a follow-on project with another group in our organization that I’ll be helping to facilitate. We hope to kick that off sometime this fall.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

BairesDev has helped us make a lot of progress in a short amount of time. We’ve worked really well together as a cohesive group. Every member of their team has been extremely professional and fully met my expectations. 

The quality of everyone they’ve assigned to our project has met or exceeded my expectations. In particular, the lead developer is awesome. He’s a great person and is highly knowledgeable. Both developers are skilled and have deep knowledge in our primary areas of interest. 

The UX designer did an amazing job of getting us started with the wireframes. He was very easy to work with and receptive to all my feedback. The QA representative excelled in their role, as well. He has been my primary contact for every issue I found or technical concern I've had.

How did BairesDev perform from a project management standpoint?

BairesDev has implemented a top-down agile methodology flawlessly. Their solid understanding of the process really shows in the results. We hold daily standups and use Slack for team communication. They helped us ensure we set everything up during the discovery phase as we planned out the entire project.

The project consisted of six sprints, and BairesDev has worked extremely hard to complete all the assigned tasks in each one. The final sprint was for user acceptance testing. As simulator we run of the nuclear plant provides the data from the web service we use for the mobile app development. Eventually, we will use Jenkins and a production-like environment to deploy our product to customers.

The toolset they introduced me to has been phenomenal. We use Jira to track all the epics and user stories, then break everything down into sub-tasks. They also use an estimation tool. We’re using GitHub to store all our code. They’ve done a great job of keeping the latest and greatest code in the repositories I set up, and they’re very knowledgeable about accessing VMs. 

What did you find most impressive about them?

BairesDev is a team of hard workers. Their level of responsiveness has been outstanding. Every time I have a question, they answer me instantly. Their attention to detail has exceeded my expectations. 

They’ve listened carefully and been very receptive during our discussions.  BairesDev helps us find out the most important aspects to emphasize so we could allocate our attention appropriately.  

Are there any areas they could improve?

The language barrier had posed some minor difficulties since we speak different languages natively. We’ve had some difficulty around technical concepts at times, but communication has been great overall. Exchanging ideas in Slack seems to come across more clearly than in verbal conversations.

BACKGROUND

Please describe your company and your position there.

I work for an advertising agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BairesDev?

We needed outsourced development for various websites that may be brand-new or may need ongoing maintenance.

What were your goals for this project?

We wanted the development on time and on budget.

SOLUTION

How did you select this vendor?

We found them through a partnering firm that matches needs.

Describe the project and the services they provided in detail.

They worked on Drupal development, PHP development, and container-based operations solution engineering.

What was the team composition?

We worked with a developer and an account manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They’ve kept our projects on track without much direction from our end.

How was project management arranged and how effective was it?

We have our own project manager in-house, but their account manager ensured that we received satisfactory customer service.

What did you find most impressive about this company?

They offer top-tier talent that's better than anyone we've interviewed domestically.

Are there any areas for improvement?

No, we’re very satisfied.

BACKGROUND

Introduce your business and what you do there.

I’m the CIO for a mechanical subcontractor. We do plumbing, HVAC, and electrical installation in new residential construction spaces. We have a lot of custom software that we’ve written to help us manage labor and material efficiently.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BairesDev?

We needed staff augmentation.

SOLUTION

What was the scope of their involvement?

They provided developers to help us improve our custom software. We’re an ASP.NET shop that uses MySQL databases, Vue.js, Angular, and MVC. Our main application is in WinForms, which is an older ASP technology, but it’s something BairesDev is able to support. It’s a big deal for us to find someone that can still work in something like that. They also help us with the API that we’ve created.

We interact a lot with other applications like Google or WorldAPP, for which we’ve had to create apps that can go through and pull data. Overall, BairesDev has been able to help us to gather data from different systems and bring it into our main system.

This summer, we had some specific projects for our warehousing department. Our material in the construction industry represents 40% of our revenue. We required a better way for managing that material, so we hired one of their developers for a 10-week period. He came in, went into our systems, and revised and wrote new forms, tables, APIs, processes, and reports. He carefully examined and improved the way we track our data.

What is the team composition?

They have a salesperson and a project manager that work with me. They’ve assigned a sufficient amount of resources to my project, and if I have a problem with one of the developers, I reach out to their project manager, who handles it for me. I’ve worked with five or six of their developers over the years, but have only had a max of three at the same time. The very first one that I hired through them is still part of my staff.

How did you come to work with BairesDev?

I found them on LinkedIn. I had previously worked with a firm like theirs in South America, so I was familiar with their style. I was impressed with them from talking with their sales team and their CEO about their rates and what they could do. The rate I pay them is a lot less than what I would pay a full-time developer here.

How much have you invested with them?

We have invested between $50,000–$199,999.

What is the status of this engagement?

We started working together at the end of 2014 and the collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Over the past five years, our development team has helped a company of only 100 employees with a single app written in very old technology with an average database scheme grow into a company of over 300 employees. They’ve built many robust apps that are responsive, mobile friendly, and accessible, which helped the company become more modernized.

Furthermore, we’ve done a good job of getting the data that our field employees need on time and where they need it.

How did BairesDev perform from a project management standpoint?

I’m absolutely pleased with their communication. They’ve worked with the project management software I use, which is Basecamp or Asana. BairesDev’s staff communicate just as well, if not better than my in-house developers. We have daily stand-up meetings with our team and a monthly check-in with their sales and project management team, which really adds a lot of value.

I’ve worked with offshore and nearshore contractors, and it’s a huge win for us to work with a team that we don’t have to wait for 10 hours to reach. Another thing I really like about our arrangement is that they thought of everything, going as far as to include a rate in our contract for bringing one of their developers on site in case we need to.

What did you find most impressive about them?

Their key strengths include their diversity and portfolio. Other companies are successful, but they don’t have access to a wide range of developers. If you need someone that can write Android programs and also do HTML markup, BairesDev can handle it.

The second full-time hire we made with them was when we transitioned from using a mom-and-pop accounting package to full-blown SQL driven ERP software. They actually had a developer that could work with that tool. Even though he only worked with it a little bit, he at least had some knowledge. We were able to get him for $150 less per hour than if we had hired another company to consult and do the reports.

Are there any areas they could improve?

I would suggest that they train their developers further, but maybe this goes on without my knowledge. I don’t know how much they’re pouring into their staff, but I would love it if they were constantly adding skills to get better.