Memory Squared

BACKGROUND

Introduce your business and what you do there.

I'm the owner of a Wellness & Fitness app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Memory Squared?

We needed to rebuild an existing mobile app.

SOLUTION

What was the scope of their involvement?

Memory Squared has rebuilt our mobile app from the ground up. We initially provided them with the legacy app and any documentation. We exchanged emails and had calls to ramp them up on the project. We walked them through a legacy app demo to familiarize them with everything. We discussed this in detail and put together a statement of work.

We are now finishing the frontend. Memory Squared has built the app using React Native, which works on iOS and Android.

What is the team composition?

We worked with Mateusz, their CEO, Designer, Adam, their backend developer, Bartłomiej, and two frontend developers, Konrad and Szymon.

How did you come to work with Memory Squared?

We found them on Clutch and had an interview with Mateusz. We had a good feeling about Memory Squared; they seemed sincere and hardworking, and their reviews backed up what we gathered in the interview.

How much have you invested with them?

We've spent about $30,000.

What is the status of this engagement?

We started working together in September 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Although our app isn't live yet, Memory Squared has gone above and beyond what we could ask for in an app development team.

We have worked with different software companies, and Memory Squared is head and shoulders above anyone else we've worked with. They're fantastic and a dream to work with.

How did Memory Squared perform from a project management standpoint?

We're very detail-oriented and do extensive testing to provide feedback. Memory Squared has been very patient and quick to respond. They're thorough and precise in their responses, which is very appreciated.

Memory Squared is excellent with communication. We predominantly use email and Zoom calls.

What did you find most impressive about them?

They're a kind, hardworking team that produces excellent work.

Are there any areas they could improve?

No, there's nothing they can improve on.

Do you have any advice for potential customers?

Prepare to enjoy the experience because Memory Squared is wonderful.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and co-founder of Muotech. We do imaging of objects using cosmic particles.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Memory Squared?

We needed help with UI/UX design.

SOLUTION

What was the scope of their involvement?

Memory Squared was subcontracted for a specific task: to create a clickable mock-up for the platform we were developing. This was a client/user platform between museologists and users who could image historical objects and artifacts. Figma was the main technology they used.

What is the team composition?

We worked with three teammates: the CEO and two designers.

How did you come to work with Memory Squared?

We did a Google search and market analysis because the funds for this task were from a grant we received. We had to ask for the offers officially. Memory Squared was one of the good companies we found, and the communication was very good from the start. Later on, we learned that they were partners of the organization that gave us the grant. We didn’t have to put any money from ourselves; the organization paid them straight away.

How much have you invested with them?

We spent €10,000.

What is the status of this engagement?

We worked together from June–October 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We participated in three conferences where we showed the platform made by Memory Squared, and the feedback was very positive. We want to follow up with them when we get another part of the grant we won; we'd like to finalize the project using Memory Squared's specialization to finish the product. 

How did Memory Squared perform from a project management standpoint?

Project management was very good. Everything was sharp and on time; there were no delays. If they needed to ask something, they did it immediately through an email exchange. We communicated via email and had weekly sprints and meetings. We knew what was going to happen every week and what results they would come with. If there were any corrections, they were done within two days, and then the work moved forward.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

All of them exceeded our expectations. The work was very well organized, and they communicated how the work would look and how long it would last. Whenever we needed something more, they were very willing to add those things without any problem. It was a very good cooperation.

What did you find most impressive about them?

We have our own branding. Once we sent our logo and what we created, the visuals Memory Squared created for us were very well done. When we saw the design they made, we were very happy with how they used our materials to serve the platform. I thought we would spend a lot of time on that specific point, but we went with the first version because it was very well-matched.

Moreover, I was surprised by how flexible they were. At that time, they were working on no other project, so the team we were working with was purely focused on us.

Are there any areas they could improve?

They were very flexible, so no improvement was needed. When they grow, I’d like them to keep this focus on one company because I’ve worked with different companies, and they lose focus when they take on too many projects at once.

Do you have any advice for potential customers?

Describe the project you want to do with Memory Squared in as much detail as possible. If something isn’t said, the work will be extended. We had a couple of hours to brainstorm in the beginning where we got asked unexpected questions, and they did their research on us. I could see they already had experience, so my tip is to expose the project in detail so the work will move fast.

BACKGROUND

Introduce your business and what you do there.

I’m a co-founder and partner of Digital Fans, a digital marketing agency. We’re part of a large agency group in the Nordic countries. We’re based in Sweden but work with clients all over North Europe. In my role, I lead projects once they start, while my other partners help attract new business. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Memory Squared?

Although we have a small development team, some of the clients and tasks we receive require skill sets that we don’t have in-house. Therefore, we often look for external partners to complement our skills in specific deliveries for end clients. In this case, a client needed a software solution project we couldn’t complete. We looked for a company with expertise and a good track record with software development solutions. 

SOLUTION

What was the scope of their involvement?

Memory Squared provides us with software development services. Initially, we didn’t know what type of software we would need to create, but we had a description of what the solution could potentially be. Memory Squared has helped us scope the project to find the solution's architecture. They’ve determined that the end client needed a web app and have developed it. 

Currently, Memory Squared provides maintenance and support services for the live web app and probably will until the end of 2024.

What is the team composition?

I had one main point of contact and spoke to three different Memory Squared teammates, including Mateusz (CEO & Product Designer) and Rafał (Full Stack Developer).

How much have you invested with them?

We’ve spent around €40,000 (approximately $43,000 USD), including development and support. When the project ends, we might reach €50,000 (approximately $54,000 USD). 

How did you come to work with Memory Squared?

I found Memory Squared online; I often browse Google for companies in the countries from which partners we've had experience with are. I look at companies’ websites and their projects before approaching them. Through companies’ websites, I assess whether they could be a good fit for us. 

Initially, I made a list of 10 development agencies I thought were similar and contacted them. Ultimately, I chose Memory Squared for this project. 

What is the status of this engagement?

We’ve been working together since March 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The final product Memory Squared has delivered has exceeded my expectations. We haven’t had any issues with the solution since it was launched; it works smoothly. My client and I are happy with the results. Moreover, this project will probably help us get more work with clients in the near future, so everyone in my company is very excited. We hope to have more projects for Memory Squared in the coming months. 

I’ve already told Mateusz I’ll become a salesperson for Memory Squared in Sweden because their services have been so good, and I’m happy to work with them. I’ve had experience working with other development companies in European countries, and none of them have come close to the work Memory Squared has done.

How did Memory Squared perform from a project management standpoint?

The team has carefully specced the work and been transparent with us from the beginning about what they were building and why. They’ve delivered the solution on time every step of the way, which has been impressive given our timeline. Even though our client doubted the deadline could be met, Memory Squared has delivered. 

The entire project has also been very well communicated. Mateusz has been very clear to me about all the decisions needed and the consequences of those decisions, depending on the route we took. Working with Memory Squared has taught me some lessons on how to be a better project manager. As for tools, we communicate through a shared Slack group they've created for us. 

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Mateusz has been extremely helpful every step of the way. He’s been proactive in solving the project’s challenges before I recognize them. Moreover, Mateusz has guided me in presenting and getting our tech stack approved and has managed the project carefully from Memory Squared’s side. 

Additionally, although I didn’t have much contact with Rafał, he's been excellent at leading the technical side of the solution build every step of the way, and we’re delighted with the results. 

What did you find most impressive about them?

I’m impressed with how proactive Memory Squared has been with such vague project requirements — it’s one of the reasons I hired them. Initially, I had challenges putting together a project definition because it was beyond my expertise. Memory Squared has guided me in finding the solution along the onboarding process. Moreover, they’ve been very friendly and creative throughout this process. 

Are there any areas they could improve?

They don’t need to improve anything at all — Memory Squared’s performance has been as good as it could have been. 

Do you have any advice for future clients of theirs?

I don’t have any advice on improving their work because Memory Squared is the best partner I’ve worked with so far. However, I would tell friends that Mateusz and his colleagues are highly ambitious and creatively driven. If a friend wants to get the most out of the team, he needs to brief them in a way that entices Memory Squared’s creativity and ambition. After that, anyone can sit back and enjoy the process; the project will be great.

BACKGROUND

Please describe your company and position.

I am an Executive at Palm House Data

Describe what your company does in a single sentence.

We develop innovative AI-driven tools designed to enhance and personalise the travel planning experience for consumers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Memory Squared to accomplish?

• clarify the product structure
• create a compelling user experience
• develop an intuitive interface for both web and mobile platforms that would appeal to our target users

SOLUTION

How did you find Memory Squared?

Referral

Why did you select Memory Squared over others?

Referred to me

How many teammates from Memory Squared were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included:

• Initial product idea workshops and strategy sessions. 
• UX/UI design for both web and mobile platforms, including wireframes, high-fidelity prototypes, and user flow diagrams.
• User persona development and user journey mapping.
• Implementation of feedback loops and user testing to refine designs.
• Final design specifications and style guides for development handoff.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes included a significant increase in user engagement in initial tests, and highly positive feedback on the usability and aesthetics of the interface. These results surpassed our initial expectations and benchmarks. The customers are pleased with the platform onboarding structure designed by Memory Squared and are positively reacting to the general product’s usefulness, considering it easy to understand and plan their travel.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Memory Squared exhibited exceptional project management skills. They consistently met deadlines and were highly responsive to our needs, making adjustments to the project scope dynamically based on ongoing feedback and testing results.

The project was first discussed in the virtual workshops, where we decided on the changes, started to create a draft of the design, and created the roadmap of changes, considering our schedule and the amount of time needed to develop them. We talked about the product structure, and the Memory Squared team beautifully mixed our suggestions with their experience in this branch, creating a personalised look that reached our expectations. Another workshop was completely dedicated to user journey mapping, in which we heavily trusted the Memory Squared team’s familiarity with modern trends and strategies to make the process clean and smooth for our potential customers.

Then, we cooperated with Memory Squared on the designs itself. The possibility of seeing real-time changes in Figma helped with the coordination, as we didn’t have to wait for the designers to send us their work – we could always open the tab and see them but also leave our real-time comments concerning the changes. The web platform and mobile versions were designed simultaneously, so we could see the differences between them and the impact of the changes. This level of collaboration ensured that our vision was accurately translated into a functional and visually appealing product.

Then we went into the testing stage, in which we also participated. Our employees were also able to test the app on the web and on mobile and leave their own impressions. This gave us a real connection with our work and a mutual understanding between our point of view and the designers’ point of view. We cooperated during the testing stage on perfecting the design and made minor changes to the user journey, as our employees found some features not ideal. The iterative process of testing and feedback was invaluable, as it allowed us to refine the product continuously and address any issues promptly.

Overall, the cooperation was pleasant, as we were able to reach a compromise between our vision and the technical ability to reach it. The collaboration with Memory Squared not only resulted in a successful project but also gave us good perspectives regarding further product development. Their expertise and adaptability were crucial in navigating the complexities of the project, ensuring that our goals were met efficiently. We hope the project will prove its value on the market, and then we look forward to future collaborations with the Mamory Squared team.

What was your primary form of communication with Memory Squared?

Virtual Meeting

What did you find most impressive or unique about this company?

The most impressive aspect of Memory Squared was their creative approach to problem-solving and their commitment to truly understanding our vision. Their ability to transform complex technical requirements into user-friendly designs was remarkable, as was their willingness to go the extra mile with innovative prototyping. They consistently demonstrated a deep understanding of our needs and objectives, providing solutions that were not only functional but also aesthetically pleasing. Their dedication to excellence was evident in every step of the process, and their proactive communication ensured that we were always aligned. Memory Squared’s team showed exceptional attention to detail, making the collaboration both productive and enjoyable.

Are there any areas for improvement or something Memory Squared could have done differently?

While their overall performance was outstanding, an area for improvement could be in offering more varied options in the early design phases to explore a broader range of creative directions before settling on the final approach, but as we put them under time pressure regarding final results limiting the time spent on early-stage explorations turned out a good strategy.

BACKGROUND

Please describe your company and position.

 I am the Head of Product of a data analytics center.

Describe what your company does in a single sentence.

Provides self-service data insights and analytics for business services through an online platform/subscription.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Memory Squared to accomplish?

• Revamp the design of data tools and charts to be more modern and professional
• Improve UI/UX to make it more user-friendly
• Redesign to be in line with company brand guidelines

SOLUTION

How did you find Memory Squared?

• Referral
• Clutch Site

Why did you select Memory Squared over others?

• High ratings
• Referred to me
• Familiarity with High Charts

How many teammates from Memory Squared were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We commissioned Memory Squared to redesign existing data tools and analytics workbook templates. The goal was to give the products a facelift to look more modern and professional and, at the same time, improve the user experience. All designs were delivered through Figma.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Interactive prototypes were shared with us through Figma. Our team conducted an in-depth review to ensure the designs aligned with our branding and incorporated all the essential functionalities and intricacies of our data tools. Data Visualization was also a big aspect of this project. The charts underwent a redesign process to look more visually appealing while effectively conveying key data insights.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Memory Squared is very prompt and professional. We had regular sprint meetings throughout the project, from setting project goals, understanding the data tools and current challenges, keeping us updated on the progress and also applying the feedback given to the designs. They were also very open to different design ideas, and we explored them collaboratively before deciding on the best fit.

What was your primary form of communication with Memory Squared?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were highly impressed by the team's expertise in UI/UX and their technical proficiency. Their professionalism was evident as they invested considerable effort in comprehending our data tools, proposing innovative ideas to tackle challenges, and enhancing user flow and product functionality. They adeptly integrated various ideas and feedback, ensuring the best possible outcome for our project.

Are there any areas for improvement or something Memory Squared could have done differently?

Not at this point in time.

BACKGROUND

Please describe your company and position.

I am the CEO of NextGen Play

Describe what your company does in a single sentence.

We are a UK startup building unique gaming mobile app called NextGen Play

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Memory Squared to accomplish?

• Developing new features in a backend layer
• Ensuring that the backend layer of the software is up-to-date and error free
• Identifying, verifying and fixing backend errors

SOLUTION

How did you find Memory Squared?

Other: They reached out to us based on our message in one of the Slack communities

Why did you select Memory Squared over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Memory Squared were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had a verification process, including meeting in person with the Memory Squared team in their office in Krakow. After initial meetings and handover from our previous developer we decided on a scope for maintenance and monitoring. Regarding the development of new features we plan them regularly. During a few months of cooperation they delivered new features as well as supported us in testing and bug fixing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All our backend related needs regarding development and bug fixing are met within deadlines.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They take care of the tasks immediately after the request, the delivery times are appropriate. We can always check the progress and timesheet in their time tracking app.

What was your primary form of communication with Memory Squared?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are quick to react and solve every task that we place upon them.

Are there any areas for improvement or something Memory Squared could have done differently?

We don’t see any issues with our cooperation.

BACKGROUND

Please describe your company and position.

I am the CEO of Digiffic.

Describe what your company does in a single sentence.

I am the CEO of the marketing agency, supporting companies from various countries and branches.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Memory Squared to accomplish?

• consulting concerning UX of e-commerce process in fitness mobile application
• UX/UI design of the custom mobile e-commerce process

SOLUTION

How did you find Memory Squared?

Online Search

Why did you select Memory Squared over others?

they have expertise in a field we were searching for - custom e-commerce processes and mobile apps

How many teammates from Memory Squared were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Building a marketing strategy for one of our clients, we noticed great potential in applying custom e-commerce processes to their fitness mobile app. As we needed some support in the area of product design focused on effective e-commerce, we reached several software houses, but it was Memory Squared with whom we decided to work. 

They proposed great product workshops to polish our idea and then consulted and designed a great process which is a base for further testing our marketing strategy hypothesis.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have an interactive prototype of the custom e-commerce process, which we use to test our marketing hypothesis.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

When we first reached Memory Squared, their answer was quick and professional. We’ve decided to hold a meeting with them to explain what we want to achieve. They were not afraid to ask questions but also were happy to share their experience in the e-commerce and mobile apps, so we could understand the complexity of such a project. 

The workshops they provided shed new light on our ideas and impressed our client. We were in constant contact throughout the whole project, discussing details of the application, and the final outcome met our expectations and deadlines.

What was your primary form of communication with Memory Squared?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their super creative approach connected with in-depth technology knowledge.

Are there any areas for improvement or something Memory Squared could have done differently?

We have no objections at this point.

BACKGROUND

Please describe your company and position.

I am the CEO of GitLive

Describe what your company does in a single sentence.

GitLive helps developers merge faster by avoiding conflicts and encouraging eager and continuous code review directly inside the integrated development environment (IDE).

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Memory Squared to accomplish?

• UX/UI Redesign Strategy Defined
• UI Design delivered
• We needed a refreshed perspective on how to improve our plugin’s design on both layers - product itself (UX/UI) as well as communication (website design, user onboarding and documentation).

SOLUTION

How did you find Memory Squared?

Other

Why did you select Memory Squared over others?

Referred to me

What was the size of Memory Squared’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

First, we had a meeting with both Product and UI Designers as we required a consultation. After initial discussions we decided to work in 3 design sprints focusing on the product itself, and then one more focused on communication as well as website design. Our plugin works in various environments, it was a difficult platform to develop, so we wanted to fully show its potential and all its features; while simultaneously meeting the requirements of the developers.

After the ideation stage, Memory Squared’s team started to work on these areas of UI which we can control developing IDE’s plugin. They recreated the IDE's environment in Figma and got familiar with all the constraints and differences we had to follow on various platforms. After providing some new ideas we selected a few improvements to deploy. Then the design team assisted us in the development stage providing ongoing consulting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• After implementation of Memory Squared’s designs we noticed, based on website analytics as well as support team observations, that the tool became more straightforward and easier to use.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We worked in two weeks term design sprints with at least one sync meeting every week. We based the UI work on Figma. They were flexible and easy to communicate with.

What was your primary form of communication with Memory Squared?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

They are very engaged and put a lot of effort into learning and understanding our specific environment for designing a product. From the beginning of the project they were not only willing to listen to our concerns, but they were also proposing their own ways to solve them and improve the product.

Are there any areas for improvement or something Memory Squared could have done differently?

Nothing special.

BACKGROUND

Please describe your company and your position there.

I’m a freelance Service Designer and Business Trainer helping big organizations with Digital Transformation. While working on my projects, I sometimes need support and consulting in various technology areas to give my clients the best base to plan their strategies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Memory Squared?

In the series of workshops that required to design a new product/service concept for a brand that manufactures and sells furniture, we needed consultation in the area AI usage in the product, as well as general technology consulting. After that, we asked also for early stage UX/UI designs and prototypes for the visualization of our ideas.

SOLUTION

How did you select this vendor?

I knew the CEO of Memory Squared personally, and I was prompted to take advantage of his expertise through his speeches at conferences on similar topics.

Describe the project in detail and walk through the stages of the project.

Memory Squared participated in several of the series of workshops, not only by providing theoretical knowledge but also great ideas on how to develop the product. They helped us to understand how we can use machine learning in solving the problems we faced. Then, after we developed some initial ideas Memory Squared designed several visualizations and prototypes showing its potential so that we could develop the concept further and share our ideas.

How many resources from the vendor's team worked with you, and what were their positions?

CEO, Developer, UX/UI Designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Great feedback from workshop participants and the fact that the project developed with Memory Squared is close to getting funding for implementation on my client's side.

How effective was the workflow between your team and theirs?

Very efficient. We have worked hand in hand as a partners to finalize the project. I could count on their availability not only during scheduled workshops, but also "after hours" - that made my life really easier.

What did you find most impressive or unique about this company?

Knowledge and the team's commitment to passing it on.

Are there any areas for improvement or something they could have done differently?

no, all was great

BACKGROUND

Please describe your company and your position there.

I am the founder of a tech company called Ironcode. We have a portfolio of SaaS products and also work on client custom software projects

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Memory Squared, and what were your goals?

Memory Squared provided body leasing of 2 testers and 2 frontend developers to our team working on a business mobile application.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have worked with Memory Squared's CEO previously so we asked him for a quote.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Originally we needed a good manual tester and Memory Squared offered us an experienced automated tester (Cypress), supported by a manual tester. This small team developed a very good workflow for testing. A month later there was an opportunity to expand the application development team with 2 developers (mid + senior) from Memory Squared and we decided to go for it. They work with us for 2 months now.

How many people from the vendor's team worked with you, and what were their positions?

2 testers (senior+junior), 2 React Native developers (mid+senior).

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In 2 months, we were able to significantly improve and partially automate the testing process for this product.

Describe their project management style, including communication tools and timeliness.

The project is entirely managed on our side and provided developers smoothly integrated into our workflow. We have a dedicated PM for organizational matters.

What did you find most impressive or unique about this company?

They are proactive and can connect business and technology perspectives.

Are there any areas for improvement or something they could have done differently?

No