Software Mind S.A.

BACKGROUND

Please describe your company and your position there.

I am founder and CEO of EatApp Inc., a company established to create visually rich, POS integrated restaurant menus.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ValueLogic, and what were your goals?

I hired ValueLogic to help me conceptually develop the idea of visually rich, POS-integrated restaurant menus, as well as to create a mobile app and backend system manifesting the idea in the real world.

EatApp is an application that takes the restaurant menu experience to the next level. It is a platform that connects chefs, restaurants, and diners. Chefs and restaurant owners are able to easily upload rich media content to tell their stories and create striking rich visual menus, while diners get a whole range of benefits from EatApp It is an easy-to-navigate menu app with a warm and inviting design that showcases images of dishes and adds depth to the menu with descriptions and backstories.

SOLUTION

How did you select this vendor and what were the deciding factors?

1. Analytical and creative ability to transform my idea into a detailed working model.
2. Ability to work collaboratively with the the founder.
3. I needed my developer to take their unique understanding of the ever-evolving mobile app technology and enhance and transform my original idea into something customer-focused, feature rich, globally scalable.
4. And perhaps MOST CRITICALLY, I needed a developer that had the culture and character to act as an organizational extension of my own company. I needed my clients to feel that my small company had a reliable and cutting-edge technology partner that would service the product, as well as continue evolving and growing the product into the future. I wanted to be able to put my clients directly in touch with my developer and have them feel that I had an in-house development team, and wasn't simply outsourcing the development work to a 3rd party developer.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope of work:

• Native mobile application for the digital menu in restaurants;
• A cutting-edge website to promote the app.

Project steps:

• Discovery sessions;
• Delivery in SCRUM methodology in 2-week sprints ended with review meetings;
• Application delivered in a few phases covering the most important features first and then creating nice-to-have features in subsequent phases.

Key deliveries:

• Working application
• digital menu with photos and video feature;
• Direct payment from the app;
• Restaurant web application panel.

Technologies:

• Kotlin;
• VueJS;
• Native IOS and Android Application.

How many resources from the vendor's team worked with you, and what were their positions?

1. ValueLogic founders;
2. Needs analysis expert;
3. Usability expert;
4. IOS developer;
5. Android developer;
6. Backend developer;
7. VueJS developer;
8. Project manager;

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I have had over 20 successful trials with restaurants, individual chefs and restaurant training programs (our visual menu is being used as a training tool for staff-facing applications, as well as a diner-facing application). We are on the verge of rolling out the EatApp menu app South Africa-wide.

Describe their project management style, including communication tools and timeliness.

The team was highly efficient in the way they managed my project over two years of multiple phase development. I had a dedicated project manager assigned to me, with daily updates and app screenshots (as it was being built) via our shared Slack channel, as well as weekly video meetings, with various members of the team when required, including regular communication with the two co-founders. A whole range of digital project management tools we being used to ensure efficient execution.

What did you find most impressive or unique about this company?

• I'm impressed with their ability to convert my idea into a working model.
• Expanding my basic idea into a robust, multifaceted, application.
• Rapid speed of implementation and subsequent product updates.
• Extreme ease of working together despite the constraints of Covid and my location in South Africa (ValueLogic is located in Poland and Germany).
• Superior support post app development as new ideas or modification requirements emerged in the process of testing the app in real-life context and I needed these ideas and mod requirements to be quickly implemented.
• ValueLogic founders' participation and oversight throughout app development and subsequent market introduction.
• A strong marketing team that assisted me with conceptualising marketing strategies, the design of a super website to support the app and other helpful services and insights.
• Fluent English language skills of all staff members I was dealing with. Despite the company's German and Polish roots, everyone member of the team I deal with (management, various developers, usability experts, marketing specialists, etc.) all had a super strong English language ability.

Are there any areas for improvement or something they could have done differently?

I can't think of anything. My team and I were delighted with every aspect of my ValueLogic relationship and their work for EatApp.

BACKGROUND

Please describe your company and your position there.

Globitell Wholesale - international telco carrier providing voice and messaging services and other telecommunications based services for partners and clients around the Globe. I work in position of CTO at Globitell Wholesale.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Software Mind, and what were your goals?

We hired Software Mind to help us design, develop and deploy Class 4 SIP Software Switch. We were looking for a solution that would keep up with our fast growing business and technical requirements. Our goal were and is to base our telco bussiness on rock solid and flexible solutions. We have it all provided from Software Mind.

SOLUTION

How did you select this vendor and what were the deciding factors?

We knew Software Mind from previous projects, in which they proved their professionalism, reliability, punctuality and quality of work at the highest level. We had no doubts that it would be the same this time.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We went all the way of creating a new platform. Starting from collecting the requirements, the architecture design and applied solutions, through the process of developing, testing and implementing. Currently, the platform is constantly developed and enriched with new functions derived from the current needs.

How many people from the vendor's team worked with you, and what were their positions?

We have contact with project managers and leaders of key teams in the process of creating the platform and ongoing improvements.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The implementation of the platform allowed for faster development of our business, it was possible to achieve further goals that would be impossible to achieve without this platform.

Describe their project management style, including communication tools and timeliness.

We are very pleased with the style of project management by Software Mind. Conversations, meetings and workshops allow for efficient determination of details. The tools used, such as JIRA, allow to organize and efficiently manage changes in an ongoing project.

What did you find most impressive or unique about this company?

Top-class specialists, professional approach to work, high business and personal culture. Nothing is impossible. Always on time.

Are there any areas for improvement or something they could have done differently?

So far we are 100% satisfied. No changes needed.

BACKGROUND

Introduce your business and what you do there.

I’m the director of engineering for a technology company that provides a meal plan subscription service online and through mobile apps.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with number8?

We needed to address our backlog of work in a cost-effective and timely manner. We hired number8 to expand our development team.

SOLUTION

What was the scope of their involvement?

They’ve augmented our team for full stack web and application development. They’ve done everything from traditional software engineering and development tasks. At this point, they’re completely integrated with my team.

What is the team composition?

There are three full-time contract developers on my team, but I also work with two account managers that help recruit talent. We’re also in the process of bringing on a data developer as well.

How did you come to work with number8?

I found them through Clutch. We were looking for a partner for nearshore staff augmentation and talked to several agencies. They sent us samples of their work,  I talked to some of their existing team people, and I checked their references. In the end, they could provide the best talent for the most reasonable price.  

How much have you invested with them?

We’ve spent between $50,000­–$200,000 so far.

What is the status of this engagement?

The first developer started working with us in September 2020 and we continue to work with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

By adding one software engineer, we increased our throughput by about 30 percent. Since then, we’ve brought on two more developers.

Anecdotally, they fit right into our team. They’ve become trusted partners and resources.

How did number8 perform from a project management standpoint?

Our partnership has been seamless. They’re in the same time zones as us, so we’re able to contact them easily, which helps us turn everything around quickly. To communicate,  we use Zoom for video conferencing

What did you find most impressive about them?

Their engineers have exceptional technical abilities.  They clearly understand the facets of the project and can work across a broad tech stack.

Are there any areas they could improve?

I don’t think there’s anything specific they need to improve.

Do you have any advice for potential customers?

New clients should understand that there are different ways to work with a nearshore provider, and how they manage that partnership can have a big impact on the success of their project. They need to be willing to support them.

Also, like with any partnership, there may be some challenges that are outside of their control. For example, we had to reschedule an interview because they were hit by a hurricane and lost power. So, new clients should have realistic expectations and flexible in their partnership.

BACKGROUND

Please describe your company and your position there.

YourGolfTravel is the worlds largest Golf Tour operator dealing in a B2C Market. As CIO I am responsible for approving all IT spend and tech partners

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Software Mind?

We engaged with Software Mind to design and develop the front end mobile App for our customer base. The App had to integrate with our existing internal systems to deliver accurate and relevant customer content

What were your goals for this project?

To provide our customers with a detailed itinerary of their golf holiday with additional functionality of assigning groups to hotel rooms, and for everyone on the trip to make payments. The App had to be built in a way to make it easily rebranded for sister companies within the same group.

SOLUTION

How did you select Software Mind?

A recommendation from a trusted source coupled with our own due diligence based on capability cost and culture.

Describe the project in detail.

The initial phase was to workshop designs and mock up the front end experience to validate with our existing customer base before the development/build phase. This iterative approach of refining the design assisted in ensuring the development scope was agreed and not changed materially throughout subsequent sprints.

What was the team composition?

Our internal team were responsible for the mid office delivery of data to the front end App (for both ios and android) which was delivered from beginning to end by Software Mind.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Despite a relatively soft launch across a handful of golf resorts, we immediately experienced a significant increase on online payments and downloads of the app for travellers already booked. This is despite the current market conditions of Covid and lockdowns in the UK.

How effective was the workflow between your team and theirs?

Excellent. Daily standups successfully run and all projects risks regarding costs and timelines were managed professionally and satisfactorily

What did you find most impressive about this company?

We hit a few bumps along the way but the ability of Software mind to manage issues as they arose with minimal fuss was outstanding

Are there any areas for improvement?

None come to mind!

BACKGROUND

Please describe your company and your position there.

I'm the director of packaged software development within a large value-added-reseller in the architecture, engineering and manufacturing markets.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire number8, and what were your goals?

We needed to augment our software development team, to be able to deliver more capabilities with better quality, in each release of software. We had challenging needs - encompassing both desktop and web development, and within our specific niche/ecosystems of computer-aided design.

SOLUTION

How did you select number8 and what were the deciding factors?

We had recently acquired a company that had been in a successful relationship with number8 - so we decided to give them a try when we needed to grow our team.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Number8 brought in a software developer to augment our team. He has been a great addition and team member. We treat him similarly to our direct employees - he participates in daily standups, communicates well over MS Teams, and performs occasional direct support of internal and external customers. He has developed numerous key features in our products over time (both desktop and web). We hope to add another number8 resource soon.

How many people from the vendor's team worked with you, and what were their positions?

One software developer, who was closely and constantly involved. One account manager who checked in frequently to make sure that we were being successful.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We increased revenue from this product line by over 33% in the time when the additional developer has been on staff. We've had increased customer satisfaction with the features we've included, and improved customer support by re-arranging the development and support staff (which we were able to do with him on staff). He has been a great addition to the team, and his work is both fast and high quality.

Describe their project management style, including communication tools and timelines.

We have daily stand-up meetings with the team via Microsoft Teams. We communicate amongst the team throughout the day. We use Azure DevOps for source control and issue tracking. It's all working well.

What did you find most impressive or unique about this company?

There are a million outsourcing firms out there (I know. They call me every other day). We needed a resource that had sufficient domain knowledge with computer-aided design and our tools that could ramp up and be efficient quickly, and they delivered that.

Are there any areas for improvement or something they could have done differently?

None. We've been very happy with them.

BACKGROUND

Introduce your business and what you do there.

I’m a consultant and technical lead for a global sustainability consultancy.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Software Mind?

We wanted to create a solution that enabled our business clients to understand and plan their transitions to a net-zero and low-carbon world.

SOLUTION

What was the scope of their involvement?

At the start of the project, we had a storyboard workshop to understand the software solution. We worked together to understand how a solution might operate through the entire user pathway. We then worked in two-week sprints to identify the stories needed to create this online platform to the specifications of the Excel solution.

Software Mind transferred our calculation that existed as an Excel solution into a web-based platform, overcoming the shortcomings of the initial solution. Their team enabled multi-user access, dynamic data management, and inter-company knowledge sharing at a level that wasn’t available through the Excel platform. We released the platform into the marketplace and continued to engage Software Mind for about four months to monitor, maintain, and enhance the platform’s capabilities.

What is the team composition?

We engaged with five main individuals, including a project manager. He managed a team of three .NET developers and one UI/UX developer. Another Software Mind team member led the development team.

How did you come to work with Software Mind?

A member of our team had previous engagements with Software Mind and recommended that we contact them. There was a definite excitement around the capabilities that Software Mind could bring to the project. We were impressed by their proposal, so we decided to pursue the project with them.

How much have you invested with them?

We invested roughly €150,000 euros (approximately $177,000 USD).

What is the status of this engagement?

The project began in September 2019, and it’s due to wrap at the end of October 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Throughout the entire engagement, I’ve been impressed with Software Mind. We’re impressed by the solution as well as the timeframe and the cost associated with it. When we faced timeline challenges, their team identified ways to consolidate the solution that enabled us to reach our goals.

Their code's high-quality, and you can see that in the results. I’m impressed with the UI/UX too. Their team definitely listened to how we wanted the solution to look and feel.

How did Software Mind perform from a project management standpoint?

Their team was responsive to our recommendations. Software Mind met all of the platform’s deadlines. Our project manager led the project well, and their team always found a solution to areas of concern.

What did you find most impressive about them?

We were impressed by the way that they engaged with a completely new area. Software Mind had never encountered software that involved carbon emissions. They quickly applied their expertise to the specialized field of carbon. Their team also understood the importance of the solution.

Are there any areas they could improve?

Their team was great at creating a product from a blank canvas. Software Mind didn’t offer a maintenance package that would allow us to maintain the solution and fix bugs. That was an area where we struggled to find the right way forward with them that would also fit our budget. They could provide more ad-hoc support to a client’s needs.

Do you have any advice for potential customers?

I would encourage you to listen to Software Mind’s process and give their developers the autonomy to be creative. Their process of designing a solution that fit the requirements was impressive.

BACKGROUND

Introduce your business and what you do there.

I’m a product owner at a company that produces printing ink. We supply products to our customers who use them in further production.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ValueLogic? 

We wanted to develop a simplified ordering process and a reporting system if there were quality issues or questions about the product. Before working with ValueLogic, we were taking most of our customer inquiries over email, including orders.

SOLUTION

What was the scope of their involvement?

They built a solution with us from scratch. We provided them with industry knowledge and product management. They took that information to build to ordering, customer service, and QA software. They used JavaScript and Angular. 

What is the team composition? 

Initially, we had one developer. However, we eventually scaled up to two developers and one part-time QA resource. 

How much have you invested with them?

We spent roughly €350,000 (approximately $382,440). 

What is the status of this engagement?

We started working with them in June 2018, and we completed the project in September 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I was satisfied with the functionality of the product they developed. We recently switched management of the software to an in-house development team. They were impressed with the quality of the code, and they said it was quite stable. 

How did ValueLogic perform from a project management standpoint?

They were quite flexible. We changed the team a few times, but the project remained stable. If there were difficulties, they were responsive in providing solutions. We had regular phone calls to discuss the project. 

What did you find most impressive about them?

The diversity and flexibility of the team were impressive. We had team members with different personalities and working styles which helped balance the project. For example, we had a teammate that excelled at taking a big picture approach, but we had another developer that was more detail-oriented. 

Are there any areas they could improve? 

No, not really. 

Do you have any advice for potential customers?

Put in the effort to explain your business so they can understand your business. We took the time to show them what the customer experience looked like with our company, and this made the collaboration more efficient. 

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a software and digital services supply company in the commercial marine space.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Software Mind?

We have an in-house development team based here in the UK and we are finding it difficult to maintain in a couple of senses. We’re not a very big team, so getting the range of skills and experiences that we need can be difficult because we don’t have the degree of specialism that some of those roles need.

Secondly, we find it difficult to attract and retain full-time employees because we’re competing with the main London market. We looked to Software Mind to help us on both of those fronts, to provide key technical resources and skills, and also to help us build that team in terms of scale.

SOLUTION

What was the scope of their involvement?

Our main product is a software platform that is installed on ocean-going commercial vessels. Software Mind has helped us with the product development aspects of that software, which is quite broad and complex in its range. They primarily work in C# and WPF, or Postgres on the backend.

There are a number of things happening on-board the vessel, from what they call route planning to voyage planning, environmental regulation compliance, and other regulatory components. The resources provided to us by Software Mind have been involved in the full lifecycle of improving and amending those as well as developing new features. We really use them as an extension of our own team.

What is the team composition?

At the moment, we have seven full-time staff working for us, but we have ranged from a few more to a few less depending on our stage of development. We are planning on launching another team soon and will be adding 4 more team members to that number.

How did you come to work with Software Mind?

I had some experience with them at a previous company, so when we were looking for a partner I recommended them. We went through a formal RFP process and narrowed it down to 3–4 vendors including them, and thought they had the right combination of skills, price, and culture to be a good fit.  

How much have you invested with them?

We’ve probably invested in the region of €120,000 (approximately $133,000 USD).

What is the status of this engagement?

We started working together in February 2019, and our work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since the deliverable of their work is just our product, which already existed, it is difficult to pinpoint their exact impact. They have, however, facilitated the improvement and development of that product in a way that would have taken much longer for us to complete on our own.

In addition, their team has integrated very well into our own and helped us to manage tasks at a scale that was previously impossible. So they have not only saved us time but have also helped improve our internal processes by freeing up time in everyone’s schedule to be able to focus on that.

How did Software Mind perform from a project management standpoint?

We have had no issues with project management. All of their teammates communicate well, are easy to work with, and are very cooperative about managing deadlines and schedules. We do most of the project management over here, but they have a project manager who helps out as well making sure everyone is always on track.

What did you find most impressive about them?

They’re extremely flexible and easy to work with. You can have really good conversations with them, and they’re very knowledgeable about what they do. They have been great partners so far.

Are there any areas they could improve?

No, I think generally they have done what we asked of them and delivered good quality.

Do you have any advice for potential customers?

I think it’s good to go into it with the mindset that they are an extension of your team rather than a supplier that you try and work adjacent to. If you provide them the same level of communication, commitment, context, oversight, and management that you provide to your own developers, you are going to get much higher-quality work than you would otherwise.

BACKGROUND

Introduce your business and what you do there.

We’re Germany's second-biggest FinTech, with a valuation of about €1.1 billion ($1.2 billion USD). My job there was the executive director of engineering, running all the software development services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Software Mind?

I had to scale the department by 300%, which, in Germany, is very difficult to do. Getting decent engineers locally is expensive and time-consuming. We identified what countries we could outsource some software development to, and Software Mind was one of the companies that we contacted.

What we wanted to solve was the scaling of some parts of team while maintaining some type of team cohesion and identity—not just pushing out projects to a company that delivers what they thought we needed several months later. We wanted them to be part of the day-to-day interaction with the internal team.

SOLUTION

What was the scope of their involvement?

Software Mind came on board quite quickly. The lead time to get the team up and running was very short. We brought all the team over for a week to stay with us in Hamburg and work during the day. I sent them out to get to know each other because I wanted them to be a fully integrated team, and that worked really, really well.

We used Software Mind as an augmented software development team. Rather than outsource our project to them, we integrated them into our software development teams. The department was split into multiple teams, with different focuses per team, and we integrated Software Mind with some of those teams, as actual members. They took part in the planning and daily standups, albeit remotely, and they were completely onboarded into the company infrastructure, with company email addresses and so on.

Everything we use is based on Linux, MySQL, and Java. There are some microservices, but it’s usually just a classical stack. Software Mind was involved in two teams, one of which was in charge of the front- and backend of the publicly-accessible site.

With banking in Europe, there’s a lot of compliance we have to go through daily. They were fixing a lot of compliance issues, as well as taking on new feature developments and planning. They were active members of the team and gave us their feedback on how to design and build new API end points and other elements.

What is the team composition?

There were four or five people from their team assigned to us. We didn’t just want cheap code writing resources to throw specs at; we wanted people to challenge us. We got very experienced people from Software Mind, as well as some junior people. There was a good mix of abilities and experience.

How did you come to work with Software Mind?

I ran three experiments with companies in Poland, and, after six months, I ran an anonymous survey within my company on a number of metrics. We then compared each of the providers. Software Mind was a latecomer to the process. We reached out through our network to find credible people through people who’d worked with them.

There were three companies on the list originally, and I dropped one because I didn’t have confidence in them. One of the investors in Software Mind is also an investor in our company, and he recommended them. There was no pressure from the investor or anything like that; it was just a case of them making an introduction for us. Seeing as how I’d dropped one option already, and I wanted to have candidates for three experiments running in parallel, I reached out to Software Mind and went to visit them.

I spoke to their people and saw how they worked, and I really liked the attitudes and positivity of the team. The quality of their English was excellent, which is a major concern, even in Germany, because we work in an international environment. I’m the only native English speaker in the company, and everyone else is communicating in a second language. That means that the quality of the language everyone's speaking has to be very high.

One of the other benefits with them was related to the European GDPR regulations. They are a massive issue in Europe, and having their team in Europe, as part of the EU, was a massive load off of us. We experimented working with companies outside of the EU, but it was just a nightmare when it came to GDPR. We canned that experiment very quickly.  

How much have you invested with them?

We spent between $50,000–$100,000 with them.

What is the status of this engagement?

We worked with Software Mind from September or October 2018 until August 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I ran an anonymous survey within my company after about six months, and Software Mind came out on top in every metric, and not just a little bit on top. They were miles ahead of the others we were experimenting with. The quality of their work was excellent, they were robust and professional, and they actually implemented solutions, rather than just doing what the product manager thought we needed. Without a doubt, the quality of their work was very, very high. I’m happy to recommend them to my network; I’ve done so, and I will probably use them again in my next project.

How did Software Mind perform from a project management standpoint?

We worked in two-week sprints and used Jira as our tracking system. They were very effective at using it for communication and ticketing, which they had to be, because they were remote. If I can’t go talk to someone, I might have to sit and write everything down. Additionally, their participation in the standups (with big screens and webcams) and the whole agile ritual was very strong. We always had quick, positive communication through Slack, and it was very common to see our engineers in Hamburg on a call with their engineers assigned to us in Poland, working through something together.

They were also able to estimate with reasonable accuracy. If we bring anyone new into a software development project that’s already seven years old, it usually takes more than a couple of months for them to understand the whole system. Quite quickly—after about the first two sprints (four weeks)—they were able to estimate the size of the task with reasonable accuracy.

They always knew what they were working on, and they were robust, and not just in software development skills, but also in how mature their approach to the work was. That comes from their hiring. When we were building the team, they sent me a list of CVs, obviously with personal details removed. I was able to look through the experiences of the people they were putting in as candidates. We went through an almost classic interview procedure, which meant that we got people who fit exactly right.

What did you find most impressive about them?

Companies in Software Mind’s area and industry experience a lot of turnover, so, when I went to speak with them I addressed the stickiness of their employees. I wanted to know whether I needed to worry if they’d lose an employee to another company in three months, and I’d have to onboard someone else. In reality, the retention of their employees was very strong, actually stronger than our own employees. They have a good culture there. People enjoy working there, and they identify with the projects they’re working on.

Some of their resources are quite young, but they’re professional, thorough, and not just the “Let’s tackle it and see what happens” sort. I’ve worked with outsourcing companies from across the world, and seeing this level of professionalism with people who stay a long time is quite rare.

Working in finance, people get really upset if you lose their money. Making sure that what we deliver is well-tested and robust was key, and my team leader quickly got a degree of confidence that, when they said it was done, we wouldn’t have to wonder if it really was, and check it in depth. There was a trust in Software Mind’s definition of “done” and of meeting requirements.

Are there any areas they could improve?

No. Their communication was very good, including at the management or engagement management level, and they quickly proposed, after 3–4 weeks, that we have a review to make sure everything was on track and that we were happy. It’s not just that the developers themselves were good, but that the commercial engagement was very strong.

If there was something that went wrong during the onboarding, it was that I got sick and couldn’t finish the negotiations. That made things a bit chaotic, but, from their perspective, I think it was really good.

Do you have any advice for future clients of theirs?

Clients should be honest with them and not be scared of using a remote team; Software Mind genuinely wants to solve a problem. I don’t think they’re the most affordable option, but, if the client wants good quality, Software Mind offers the best I’ve seen.

Trust them and really use their skills. If someone is looking for a provider that’s just going to slap together some code to do this and that, Software Mind probably isn’t for them. If the client wants to have access to people who are really engaged in the product and want to actively support them, Software Mind is the right team.

BACKGROUND

Please describe your company and position.

I am the Head of Product of Renor

Describe what your company does in a single sentence.

Software and services for sustainability and real estate

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Software Mind S.A. to accomplish?

• Software development

SOLUTION

How did you find Software Mind S.A.?

• Online Search
• Referral

Why did you select Software Mind S.A. over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Software Mind S.A. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Took over software development after an audit. Improved and redeveloped big parts of our SaaS.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduced amount of bugs, inceases in speed and better workflow and organisation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time for was far that was possible. They are reacting very well to challenges and help solve them.

What was your primary form of communication with Software Mind S.A.?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Great communication also from developers.

Are there any areas for improvement or something Software Mind S.A. could have done differently?

Not really