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Built on PayPal’s trusted commerce infrastructure, PayPal’s agentic commerce services are a suite of solutions that unlock agentic shopping experiences for buyers, sellers, and AI agents that use natural-language interactions. These services power customers’ ability to discover products, manage shopping carts, process payments, and complete transactions seamlessly across multiple merchant partners and commerce platforms. Benefits include:
  • Fast integration: Make your product catalogs discoverable and available for purchase through integrations with PayPal’s strategic partners, such as Wix, Cymbio, Commerce (BigCommerce & Feedonomics), and Shopware.
  • Increased product discovery and sale: Reach customers through AI-powered shopping surfaces that match intent with products, replacing traditional search-and-browse experiences with conversational, intent-driven purchases that boost conversion rates.
  • Preserve customer insights and relationships: Using store sync, which includes product catalog integration and cart operations, you remain the merchant of record. You also control brand visibility and customer communications for all agent-initiated transactions.
  • One-to-many compatibility: Connect to PayPal through one integration to gain visibility across multiple AI shopping experiences and platforms, including Perplexity and PayPal’s shopping agent in the PayPal app.
Important: To access and use store sync, merchants must complete this form to contact the AI team at PayPal and request access.
For information about some of PayPal’s other AI offerings, see PayPal’s AI resources for developers.

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Store sync

As the first part of its agentic commerce services offering, PayPal introduces store sync. Store sync makes any merchants’ product data discoverable within leading AI channels, and it includes the ability to seamlessly drop orders to their existing fulfillment and management systems. With a store sync integration, you can open your storefront to a new generation of AI-powered shopping assistants, commerce platforms, and automated purchasing systems. Instead of browsing websites, customers can use their own words to tell an AI agent what they want. Then the AI agent can use secure API calls to your merchant system to handle product discovery, cart management, and checkout completion. To start using store sync and unlock the power of agentic commerce, complete these steps:
  1. Confirm your eligibility and prerequisites.
  2. Connect your catalog.
  3. Become discoverable.
  4. Activate checkout and fulfillment.

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1. Confirm your eligibility and prerequisites

To be eligible to integrate PayPal’s agentic commerce services, you must meet all of these requirements:
  • Be an existing PayPal merchant. If you are not yet a PayPal merchant, complete onboarding first.
  • Do business in a supported region and currency. Currently, only merchants who sell physical goods to US-based customers in USD are eligible.
  • Use Orders v2 or support an Orders v2 integration.
  • Have a product catalog that you can share with PayPal. For information about creating your product catalog, see Create a product catalog
Important: Store sync has limited availability for now. To access and use store sync, complete this form to contact the AI team at PayPal and request access.

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2. Connect your catalog

Important: Before you can connect your catalog, you must create it. For information about how to create a product catalog for PayPal’s agentic commerce services, see Create a product catalog. When your product catalog is ready, start here.
  1. From the left-side menu, select Business Tools.
  2. Under Set up and get started, select Store sync.
  3. On Store sync, select Get Started. The store sync status changes as you go through the setup process. Store sync stores your changes, so you can return later if your setup is interrupted.
  4. In your settings for store sync, complete these steps:
    1. In Store information, confirm your store information.
    2. Set up your API. For information about setting up your API, see Set up your API.
  5. Verify your setup.

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3. Become discoverable

In your store sync settings, in AI platforms sharing your catalog, use the toggles to select AI platforms with which to share your catalog.
Note: The default behavior is to opt in to sharing with all available platforms.

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4. Activate checkout and fulfillment

To receive cart requests from PayPal to validate products, calculate taxes, and handle shipping, set up your API.

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Next steps

Use these pages to unlock the capabilities of PayPal’s agentic commerce services:
Tip: For help with code snippets and API references, including migration, get the PayPal extension from the Visual Studio Marketplace.