J’ai commandé ce sweat à capuche sur…
J’ai commandé ce sweat à capuche sur SquadLocker, et je dois dire que je suis déçue. La livraison a été lente, et quand il est enfin arrivé, le tissu était trop fin et le col trop serré. J’ai dû le rendre, et c’est une perte de temps. Je ne recommande pas ce site pour les achats en ligne.
Réponse de SquadLocker
Hello Gracie,
We’re sorry to hear that you were disappointed with your experience. We take feedback regarding our products and delivery experience seriously and would appreciate the opportunity to look into your concerns further.
Unfortunately, I have not been able to locate an order or customer service case using the information available through this review, so we’re unable to verify the specific order or details referenced. We would be happy to investigate further if you could reach out to me directly with your order information.
You can contact me at nbatista@squadlocker.com, and I’ll be happy to look into this for you.
Our goal is to make sure our customers receive the products and service they expect, and we’d appreciate the opportunity to better understand what happened in your case.
Thank you for bringing your concerns to our attention.
Natalia