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From: Mark S. <mar...@li...> - 2003-12-24 09:46:36
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Hi I've been getting many emails from the group in recent months which arrive empty, my IT dept has tried to find out the cause since they seem to get to the group host site OK & I have had the following response: -----Original Message----- From: SurfControl UK/EMEA Tech Support (CO) [mailto:su...@Su...] Sent: 19 December 2003 16:48 To: 'Jason Walker' Subject: RE: empty emails Hi Jason, We have been investigating the issue that you have reported regarding the message body being removed by the email filter. This issue is being caused because the footer that is being applied to the message by the sender. The footer is outside the defined boundaries of the message, this causes the email filter to enclose the footer within the last boundary thus when the message is viewed it reads the footer as the message body. Would it be possible to ask the sender not to apply the footer or to enclose the footer in the message body and not outside the boundary? Regards, Ian -------------------- Has anyone else had problems of the same sort or know a fix ? Best regards & seasonal greeting to all. Mark --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.552 / Virus Database: 344 - Release Date: 15/12/2003 The information contained in this e-mail message (and any attachment transmitted herewith) is privileged and confidential and is intended for the exclusive use of the addressee(s). If you are not an addressee, any disclosure, reproduction, distribution or other dissemination or use of this communication is strictly prohibited. If you have received this communication in error, please contact us immediately so that we can correct the error. |