Best AI Agents for Startups

ServiceNow's AI Agents are autonomous systems embedded within the Now Platform, designed to perform repetitive tasks traditionally handled by humans. These agents interact with their environment to collect data, make decisions, and execute tasks, enhancing efficiency over time. Leveraging domain-specific large language models and a robust reasoning engine, they possess a deep understanding of business contexts, enabling continuous improvement in outcomes. Operating natively across workflows and data systems, AI Agents facilitate end-to-end automation, boosting team productivity by orchestrating workflows, integrations, and actions throughout the enterprise. Organizations can deploy prebuilt AI agents or develop custom agents tailored to specific needs, all functioning seamlessly on the Now Platform. This integration allows employees to focus on more strategic initiatives by automating routine tasks.

Espressive's Barista Agent Co-Pilot is an AI-powered solution designed to enhance service desk operations by integrating seamlessly with existing systems such as ServiceNow, CXone, AWS Connect, and Genesys. It offers features like New Ticket Enrichment, which uses AI to predict ticket attributes and retrieve relevant knowledge, and Barista Live Translation, enabling agents to communicate effectively across different languages. Agents can access BaristaGPT directly within tickets or chats, providing immediate assistance and automation capabilities. The platform also includes Automatic Knowledge Generation, creating new knowledge articles from resolved tickets to improve future issue resolution. By reducing mean time to resolution (MTTR), increasing first call resolution, and minimizing escalations, Barista Agent Co-Pilot enhances agent productivity and shortens the onboarding period for new agents.

Risotto is an AI-powered IT help desk platform designed to automate and streamline IT service management directly within Slack. It enables businesses to reduce IT workload, improve service efficiency, and maintain compliance in one seamless Slack-native solution. Risotto integrates with existing tools like Slack, Jira, and Okta to eliminate slow, manual IT and HR support requests. It monitors incoming software access requests and automatically resolves tickets. For those it can't resolve, it expedites to a team member with helpful details. Risotto can also help a user solve issues it has learned from threads previously encountered, walking them through step-by-step. IT and HR teams can then focus on higher-value work. Risotto provides a better, faster, and more secure support experience to everyone in companies of all sizes.

Skyfall is an AI-driven platform that automates IT operations by deploying thousands of specialized agents to handle tasks traditionally managed by human teams. These agents, including IT Asset Management (ITAM), IT Operations Management (ITOM), and IT Service Management (ITSM) agents, perform complex IT functions with precision and speed. Skyfall's system offers automated software license optimization by integrating with software providers, analyzing usage data, identifying underutilized licenses, and creating optimization plans. It also provides automated server storage optimization through disk space alerts, data analysis, cleanup planning, script execution, and post-cleanup monitoring. Additionally, Skyfall proactively identifies and resolves recurring issues by detecting problems, aggregating incident data, creating problem records, identifying root causes, and executing fixes.