Best Chargeback Management Software

FUGU offers a multi-tier self-learning fraud-prevention strategy. Unlike other solutions, FUGU's fraud-detection software tracks online payments post-purchase, as EVERY PAYMENT COUNTS! WORKING MONTH-2-MONTH - ZERO RISK, NO COMMITMENT! FUGU reduces false transaction declines by 50%, wins chargeback disputes by 85%, and identifies fraud attacks, including cases of friendly fraud. FUGU also offers a chargeback liability shift service, covering fraud and authorization reason codes. As part of FUGU's motto - "EVERY PAYMENT COUNTS", we offer a unique KYC system for automating verification processes and increasing its success rate to the highest rates in the industry. FUGU is a must-have solution for any business that accepts online payments, such as: 1. eCommerce websites - supporting all platforms (including the Shopify app) 2. Payment getaways 3. SaaS 4. Investments companies \ exchanges 5. Gaming\Casino 6. Banks, creditcards, etc 7. Chargebcks guarante

BlueSnap's All-in-One Accounts Receivable Automation solution, formerly Armatic, is the highest rated software solution for Payment Processing, Billing/Invoicing, Recurring Billing and Subscription Management. Billing and Invoicing: Create beautiful invoices with our powerful invoice editor synced into your accounting system. Provide a customer portal, automatic charging, payment collection, and apply late fees. Recurring Billing & Subscription Management: BlueSnap provides enterprise-class subscription billing management for fast-growing businesses worldwide. Enable trial periods, manage plans, or prorate subscriptions. Payment Processing: BlueSnap is processor agnostic and provides integrations to all types of payment solutions from credit card payments, ACH, SEPA to wires. We handle partial payments, automatic failed payment retry, and automatic payment recovery.

Industry-leading protection for the entire customer journey – from account creation and login to payments and disputes. Reduce chargebacks, manual reviews, and false positives to increase approval rates and revenue. Identity Trust is the ability to establish the level of trust for each identity behind every payment, account creation, and login event. Linked by AI, Kount’s Identity Trust Global Network TM combines trust and fraud signals from 32 billion annual interactions to block fraud in real-time, and to enable personalized customer experiences. Quick and accurate identity trust decisions deliver safe payments, account creation and login events while reducing digital fraud, chargebacks, false positives, and manual reviews. Decrease false positives. Reduce false positives and friction. Take the guesswork out of decision orders. Accurate identity trust decisions can prevent false positives that can cause friction for good customers. Accept more good orders and increase revenue.

Bolt provides retailers with best-in-class customer conversion through seamless and secure one-click checkout. Leading brands like Revolve, Benefit Cosmetics, and Kendra Scott leverage Bolt's Universal Shopper Network to recognize and access rich, actionable data and insights on shopper behavior from 80M+ US shoppers. Enhancing the buying experience for shoppers by bringing speed, security, and delight to every interaction, Bolt merchants reap the benefits of more engaged, lifetime shoppers. Bolt integrates directly into retailers’ existing technology and payments stack, helping them increase conversion and boost revenue without added third-party-branded buttons or redirects. To learn more, visit bolt.com.

Ethoca is working with merchants and card issuers around the world to deliver a new range of in-depth purchase details to consumers when and where they need it most. Not only does this create an exceptional customer experience, it also stops friendly fraud and drives digital transformation. But that's just the start! When fraud strikes, recover your losses with ease. They cost time and money. Let's blow them away. Don't mistake customers for criminals — it hurts your bottom line! Your logo is a symbol of everything your business stands for, and a clear visual cue your customers recognize and trust – but that’s not all. Thanks to collaborations with leading financial institutions, we’ve transformed your logo into a powerful tool that gives consumers clarity around what they bought and who they bought it from. The goal? Eliminate transaction confusion, reduce chargebacks, extend brand presence, and elevate the customer experience.

iNymbus DeductionsXchange resolves and disputes deductions and chargebacks automatically while increasing speed and efficiency by 30X. DeductionsXchange introduces cloud robotic automation for uploading denied claim packets to retail vendor portals and submitting disputes on the customer’s behalf. Not only are processing costs reduced dramatically via the elimination of manual labor, but companies can also take back revenue from previously invalid and undisputed chargebacks and deductions.

Integrated with many popular payment gateways. This allows us to update records and retrieve disputed transaction data. Track the lifecycle of a disputed transaction from an RMI to a pre-arbitration response. Review dispute events with attached documentation. System webhooks can be used to be sent when new chargebacks or alerts are created. OnChange status changes on records can be sent for chargebacks or alerts. We utilize specific functions from a CRM to help mitigate risk. Cancelling orders, blacklisting customers, adding notes are included features of our system. Collaborative data reporting specifically designed for disputes. Many unique reports can help deliver insights quickly for decision-making. Our Merchant API allows merchants to add new MIDs instantaneously for services. This eliminates set up forms, spreadsheets and welcome emails/calls. New advanced software will search and auto-match transactions to disputes and for alerts.

The first fully digital solution that covers the entire dispute process from cardholder communication, over merchant collaboration to Mastercom & VROL dispute and arbitration handling. A virtual fraud & dispute agent, with expert curated chatbot skills covering both potential fraud and all types of dispute conversations in your app or portal. Digital case handling unlocks unseen levels of process automation (from case creation, over-merchant collaboration & fraud reporting to bulk operations) for maximum efficiency. With data pre-filling and validation, agent handling mistakes are eliminated, and our smart deadline calculation and case prioritization ensure no deadlines are missed. Replace all your existing dispute tools or expensive outsourcing services with Amiko. Reach 10x efficiency gains with Amiko and set your dispute write-off limits to zero. Reduce the complexity of fraud & dispute handling substantially and make onboarding new agents easy.

VyaShield’s chargeback automation helps you recover more revenue by reducing and eliminating chargebacks. With our graphical reporting tools and realtime analysis, you can easily monitor and identify the sources, saving you money. Our reporting tools and real-time analysis help you monitor and identify transactions. Responding to a chargeback alert normally requires 30 minutes of manual work for a merchant. Our platform automates that process for merchants helping them reduce chargebacks up to 73% in our experience. VyaShield’s native support of Visa’s 3DSV2 will also reduce the merchant’s chargeback exposure. For those merchants who have experienced fraudulent charges or friendly fraud, this is a game changer in self-protection. Our Visa Merchant Purchase Inquiry (VMPA) integration empowers you to head off chargebacks prior to any potential revenue loss. Our turnkey solution integrates multiple platforms designed to guard and protect your activity.

​Shieldify is an AI-powered platform designed to assist businesses in managing and mitigating chargebacks, thereby safeguarding merchant accounts from potential penalties and account closures. By automating the dispute management process, Shieldify enables companies to allocate resources more efficiently, focusing on growth rather than manual chargeback handling. Shieldify's proprietary chargeback management algorithm enhances the likelihood of winning disputes and accelerates the resolution process. Additionally, Shieldify provides in-depth analytics, offering insights into the origins and patterns of chargebacks, which helps businesses identify and address underlying issues. Features such as automatic dispute management, chargeback prevention alerts, and a comprehensive dashboard for analytics are integral to the platform's functionality.

eCommerce fraud prevention that merchants and companies can trust. Signifyd’s Commerce Protection Platform comprises three distinct solutions — Revenue Protection, Abuse Prevention and Payments Optimization, that together remove the stress of eCommerce fraud prevention, abuse and payment regulation and thereby free retail professionals to focus on vital business initiatives and strategies. With cybercrime and devastating data breaches on the rise, it’s easy to give in to fear. Learn how to protect your business while supporting commerce across channels, across borders and with seamless checkout. Harness our global Commerce Network™ to create seamless customer experiences while eliminating fraud and abuse. Signifyd’s 100% financial guarantee against fraud and abuse gives you the confidence to automate payments at scale. Shopper knowledge is power. Signifyd helps merchants approve 5‑7% more orders on average.

There’s a better way to manage fraud and disputes. Quavo’s Disputes as a service offering features automated software, human intelligence services, and AI technology that combine to fully automate your fraud and dispute process. Stop letting manual processes and regulatory deadlines hold you back. With Quavo, financial institutions and Fintech organizations can reduce losses, ensure compliance, and deliver real-time resolutions, all while significantly reducing operational overhead. Start automating for tomorrow, today. It’s time to modernize your fraud and dispute management process. Stop relying on manual workflows, spreadsheets, and PDFs and start leveraging automation, AI technology, and human intelligence solutions with Quavo’s Disputes as a Service offering. Quavo's experts comb through pages of regulatory bulletins and apply the latest updates to our software so your team can focus on strategic business goals unhindered.

ChargebackHelp provides merchants with full-spectrum dispute coverage against fraud, friendly fraud, and chargebacks. CBH+ integrates your transaction data with the most effective tools to deflect disputes, resolve chargebacks and recover revenue from friendly fraud. ChargebackHelp prevents disputes, reduces chargebacks and recovers merchant revenue lost to fraud. Our platform simplifies the dispute process into a single endpoint where you can monitor all your disputes and understand the process accurately, in dollars and sense. Reduce chargebacks by up to 40% and win disputes through representment. It’s your revenue; keep it with ChargebackHelp. CBH+DEFLECT extends the merchant’s reach into disputes at the point of cardholder inquiry. Transaction data is sent in real time for the cardholder and their bank to access on demand. So when a cardholder calls their bank to raise a dispute, your company information prevents them from raising disputes in the first place.

Concourse – Disputes is a powerful disputes workflow management system that manages the chargeback life cycle from initial claim entry to final resolution for both card issuers and acquirers. Concourse – Disputes manages all aspects of the disputes management process for electronic payment transactions such as credit card, debit card, ATM, POS, and mobile transactions. This includes the creation and management of retrieval requests, chargebacks, representments, arbitration, and other dispute-related activities. Manage dispute activity based on the entire transaction life cycle. Control the initiation of dispute activities based on the characteristics of each transaction. Generate adjustments, chargebacks, representments, and other dispute-related activities. Automate the administration of network-specific dispute regulations such as Visa, MasterCard, Discover, and American Express. Integrate internal processing procedures as workflow steps within dispute plans.