Best Conversational AI Platforms
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Compare the Top Conversational AI Platforms as of June 2025
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What are Conversational AI Platforms?
Conversational AI platforms are software solutions that enable businesses to build, deploy, and manage AI-powered chatbots and virtual assistants to engage with customers in real-time. These platforms leverage natural language processing (NLP) and machine learning to understand and respond to human interactions, whether through text or voice. Conversational AI can be used for various purposes, including customer support, lead generation, sales assistance, and personalized recommendations. These platforms often include features such as multi-channel support, intent recognition, conversation analytics, and integration with business systems. By automating customer interactions, conversational AI platforms help businesses improve efficiency, enhance customer experiences, and reduce operational costs. Compare and read user reviews of the best Conversational AI platforms currently available using the table below. This list is updated regularly.
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1
Google AI Studio
Google
Google AI Studio empowers businesses to build sophisticated conversational AI systems that can engage in natural, human-like dialogues with users. The platform leverages advanced natural language processing (NLP) and machine learning models to create chatbots, virtual assistants, and other AI-driven communication tools capable of understanding and responding to complex user inputs. With features like context retention and multi-turn dialogue management, conversational AI models can hold meaningful conversations over extended interactions, enhancing customer support, sales, and engagement. Google AI Studio provides intuitive tools for designing these systems, including pre-built templates, customizations, and integration capabilities to ensure seamless deployment in real-world applications.Starting Price: Free -
2
Dialogflow
Google
Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers. -
3
Herbie.ai
Herbie.ai
Herbie.ai – A multi-national Conversational AI company (Part of SunSmart Global – 15+ years in enterprise solutions) Digital Transformation of Enterprises Unique Voice-Enabled Virtual Assistants to automate business cases. Franchise spread over 6 Countries – expanding to 13+. Instant enables seamless connection with 12+ Social Media platforms. The business provides end-to-end AI Solution that are "Innovative & Intelligent" in addressing the critical business needs of Mid to Large Corporates, built using advanced technology with applications across business verticals and geographies. Herbie.AI is a Microsoft Gold Application Development Partner, and is ISO 9001:2015 Certified. AI, ML & NLP based, Multi-lingual, Omni-channel, Always-on bots with transfer to agent. Improve your customer experience with ai powered conversational chatbot solution. Provide complete customer service with Herbie AI chatbots for customer support. Lower Customer Support Costs.Starting Price: $1000 -
4
Aisera
Aisera
Aisera stands at the forefront of innovation, introducing a revolutionary solution that redefines the way businesses and customers thrive. Through cutting-edge AI technology, Aisera offers a proactive, personalized, and predictive experience that automates operations and support across various sectors, including HR, IT, sales, and customer service. By providing consumer-like self-service resolutions, Aisera empowers users and drives their success. Unleashing the power of digital transformation, Aisera accelerates the journey towards a streamlined future. By harnessing user and service behavioral intelligence, Aisera enables end-to-end automation of tasks, actions, and critical business processes. Seamlessly integrating with industry-leading platforms such as Salesforce, Zendesk, ServiceNow, Microsoft, Adobe, Oracle, SAP, Marketo, Hubspot, and Okta, Aisera creates exceptional business value. -
5
FirstLanguage
FirstLanguage
Our Natural Language Processing(NLP) APIs provide best-in-class accuracy at an affordable rate and cover all aspects of NLP under a single roof. Save weeks of time training and creating language models. Take advantage of our best-in-class APIs to kickstart your app development. We provide the building blocks to create your own apps effectively like chatbots, sentiment analysis, etc. Text classification on multiple domains and 100+ languages. Perform effective sentiment analysis. We grow when your business does. So we have put together simple pricing that allows you to easily scale your business when it needs to evolve. Perfect for individual developers who are creating apps or building proof of concepts. Head to the Dashboard and get your API Key. Place this in the header of all your API calls. Use our SDK in your preferred language to start coding. Or you can refer to the auto-generated code blocks provided in 18 programming languages.Starting Price: $150 per month -
6
HumanFirst
HumanFirst.ai
HumanFirst provides radically efficient infrastructure and workflows to explore, curate and scale your AI training data. We productize the capabilities to scale NLU & NLP. HumanFirst accelerates conversational AI. Real voice-of-the-customer data, always in the loop. HumanFirst Studio makes working with voice and text data to train and maintain natural language understanding NLU models a breeze. Replace costly, and ad-hoc data ingestion and labeling processes with a seamless experience that allows you to build and improve the performance of your AI with real data, immediately. Import your Search and Help Center requests, emails, live chat or voice call logs to continuously train AI that understands your customers. Discover intents and improve their accuracy. Guessing what intents you need to train, and coming up with training phrases manually is painful - and often leads to low coverage and accuracy of intents. -
7
Krista
Krista
Krista is a nothing-like-code intelligent automation platform that orchestrates your people, apps, and AI so you can optimize business outcomes. Krista builds and integrates machine learning and apps more simply than you can imagine. Krista is purpose-built to automate business outcomes, not just back-office tasks. Optimizing outcomes requires spanning departments of people & apps, deploying AI/ML for autonomous decision-making, leveraging your existing task automation, and enabling constant change. By digitizing complete processes, Krista delivers organization-wide, bottom-line impact.Krista empowers your people to create and modify automations without programming. Democratizing automation increases business speed and keeps you from waiting in the dreaded IT backlog. Krista dramatically reduces TCO compared to your current automation platform. -
8
XpertRule
XpertRule Software
We are a software business, founded by AI and engineering pioneers, that creates exceptional technology, to solve the most complex process challenges. We want to help create more sustainable businesses, with improved performance against all the metrics that matter - cost, quality, delivery and human experience. By deploying our advanced decision intelligence products - viabl.ai and XpertFactory - we allow organisations to harness the power of their two most valuable assets – the expertise of their people and the predictive analytics in their data. In short, we exist to help the world make better decisions. -
9
Swivl
Education Bot, Inc
swivl is simplifying AI training. In general, data scientists typically spend 80% of their time on non-value-added tasks such as finding, cleaning, and annotating data. Our no-code SaaS platform helps teams outsource these data annotation tasks to a vetted network of data annotators to close the feedback loop in a cost-effective way. This involves the action of training, testing, and deploying machine learning models with an emphasis on natural language processing, audio, and generalized data categorization.Starting Price: $149/mo/user
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