Compare the Top Conversational Marketing Platforms in China as of January 2026

What are Conversational Marketing Platforms in China?

Conversational marketing platforms are tools that enable businesses to engage with customers in real-time through messaging channels, such as live chat, chatbots, and messaging apps. These platforms facilitate personalized, interactive conversations that guide customers through their buying journey, answer questions, and provide support. By using automation and AI, conversational marketing platforms can qualify leads, recommend products, and even close sales, improving customer experience and increasing conversion rates. These platforms often integrate with CRM and analytics systems to track interactions, gather insights, and optimize messaging strategies. Ultimately, they help businesses create more meaningful, human-like interactions with customers while driving engagement and revenue. Compare and read user reviews of the best Conversational Marketing platforms in China currently available using the table below. This list is updated regularly.

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    IBM watsonx Assistant
    IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.
    Starting Price: $140 per month
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