Best Service Dispatch Software in Africa
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Compare the Top Service Dispatch Software in Africa as of January 2026
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What is Service Dispatch Software in Africa?
Service dispatch software is a tool that helps businesses manage and optimize the scheduling and assignment of service personnel for fieldwork or customer service tasks. This software allows dispatchers to assign jobs, track technicians' locations in real-time, and ensure that the right resources are sent to the correct location at the right time. Key features of service dispatch software typically include job scheduling, route optimization, customer communication tools, and real-time updates for field service teams. It can also provide reporting and analytics to track service performance, improve efficiency, and ensure timely delivery of services. By automating and streamlining dispatch processes, this software helps businesses reduce costs, improve customer satisfaction, and enhance service team productivity. Compare and read user reviews of the best Service Dispatch software in Africa currently available using the table below. This list is updated regularly.
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1
Connecteam
Connecteam
Connecteam is an award-winning all-in-one employee management solution for daily operations, communications, and human resource management. With Connecteam you can manage every aspect of your business on the go, no workstation needed. Easily engage and manage non-desk employees with Connecteam’s mobile-first platform that helps improve communication, enhance daily processes and increase productivity with custom checklists, forms, and reports. Schedule shifts and track accurate work hours with Connecteam’s automated GPS time clock and easily export approved timesheets to payroll. Connecteam helps you keep your employees sharp thanks to knowledge base centers and advanced training courses. Raise morale with employee recognition rewards and keep the entire company updated through the main news feed. Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app and for an affordable price.Starting Price: $29 for up to 30 users -
2
Repair-CRM
E-Software
Say goodbye to pricey, rigid software for your small repair business! Repair-CRM costs just $89/month for 5 users—no annual contracts, no hassle. Tailored for small repair businesses, it syncs with QuickBooks Online, importing clients and products in 5 minutes flat. Dispatch jobs with ease, and track every asset—HVAC units, printers, water systems—with full service history. Our slick online booking portal integrates with your site, letting clients pick the exact asset to repair. Techs get GPS tracking, clock-in/out, and can snap before-and-after pics on-site. Affordable, adaptable, and built for YOU—Repair-CRM powers up your shop without breaking the bank.Starting Price: $19 per user per month -
3
Service Autopilot
Xplor
Service Autopilot is a complete business management platform that helps service companies work less and grow faster through automation. It centralizes scheduling, routing, invoicing, payments, and client management so owners can run their entire operation from one system. With one-click job routing, instant invoicing, GPS tracking, and mobile tools for field workers, teams stay connected and productive all day long. Automations is the engine behind Service Autopilot, allowing businesses to set workflows that handle follow-ups, reminders, estimates, billing, and other repetitive tasks automatically. Owners gain full visibility into daily cash flow, expenses, and job performance, helping them stay organized and profitable. Whether you're managing 10 clients or 10,000, Service Autopilot equips service businesses with the tools they need to scale confidently.Starting Price: $47.00/month -
4
Field Force Tracker
Rapidsoft Systems
Field Force Tracker - A Feature Rich, Easy to Use, Comprehensive Field Service Software Solution Field Force Tracker™ is a very feature rich, comprehensive, enterprise-grade yet easy to use Field Service Software with the most powerful mobile applications in the industry. With it, you can quickly schedule jobs, dispatch right employees, collect accurate information, manage inventory, and invoice faster. Our field service software makes it easy for you to eliminate waste, get more done in less time and become more profitable. On top of it all, despite having enterprise grade features to support even the largest deployments, it is highly affordable even for the smallest businesses. It is a Web-based, Cloud hosted Field Service Management Software that will streamline Job Scheduling, Dispatch, Customer Management, Vendor and Employee Management, Work Orders, Equipment Maintenance, Inventory Management, Employee Tracking, Asset Management, Customer Service TicketsStarting Price: $19.99/month/user -
5
NewWaySERVICE
OroLogic Inc.
Easily track service requests received from your customers. NewWaySERVICE allows you to track and manage your service requests, no matter your business sector. Manage and track all types of requests, including requests for repairs, maintenance, support or information. Everything is included and there are no hidden fees. NewWaySERVICE already includes all modules and options needed for your service department such as work orders management, customers and equipment, schedule, signature capture, attach documents, notifications, customer portal, preventive maintenance, Google maps, inventory, purchase orders, knowledge base, reporting, data sync, API and a lot more. No installation nor training required. Just a web browser is all you need to use NewWaySERVICE. You can start using it absolutely free in less than 30 seconds.Starting Price: $27/month/user or less -
6
TourSolver
Nomadia Group
For 30 years, Nomadia Group has been providing an extensive range of routing & scheduling optimization software to help enhance field forces' productivity by up to 30%. Their software solutions optimize the day-to-day movements of more than 150,000 mobile staff throughout the world: technicians, salespeople, delivery staff. Their Routing & Planning Software flagship is TourSolver. It offers monthly subscription pricing. Mobile Apps are available for iOS and Android Devices. Customer support is provided by email, chat and over the phone during EST working hours. Routing & Planning optimization helps decision-makers define relevant, realistic, and profitable routes while providing high-quality customer service and managing emergencies: installation, repair and maintenance services, sales appointments, pickup, and delivery. Nomadia ensures fast and substantial productivity gains of 20% on average.Starting Price: $20.00/month/user -
7
BigChange
BigChange
BigChange is the complete Job Management Platform that’s helping field service businesses across the UK to win more work, take control of their operations and deliver winning customer experiences. Bringing customer relationship management (CRM), job scheduling, live tracking, field resource management, financial management and business intelligence into one simple to use and easy to integrate platform, BigChange liberates you from inefficient paper-based processes and the complexity of multiple different technology systems that hold your business back. Loved by office and field teams alike, our customers are achieving industry-leading results and return on investment. The BigChange team is committed to customer success and no matter your sector or whether you have a mobile workforce of 10 or 100, we’re here to make a big difference to the way you work and to help your business grow stronger.Starting Price: £69.95 per user per month -
8
ServiceM8
ServiceM8
ServiceM8 is a cloud-based field service software for trades and service-based businesses. Built exclusively for Apple hardware, ServiceM8 makes it easy for field service organizations to run their business from anywhere, anytime. It cuts admin time dramatically by offering access to a host of tools, including scheduling, invoicing, credit card processing, communication, online booking, forms, reports, and more.Starting Price: $29.00/month -
9
Fieldcode
Fieldcode
Fieldcode is a field service management software that leverages 20 years of global expertise to deliver a fully automated, Zero-Touch process for field service operations. Fieldcode automates ticket handling from creation to technician assignment, reducing manual tasks and easing dispatcher workloads. With scalable, cost-effective pricing tiers for different business needs, Fieldcode helps businesses manage the entire field service lifecycle efficiently and improve customer experience.Starting Price: $25 per user per month -
10
SkyBoss
SkyBoss
SkyBoss is a cloud-based, field service management software for contractors. Affordable and feature-rich, SkyBoss aims to take away the headaches of owning a field service business. It offers a rich set of features that includes job and technician scheduling, invoicing, GPS technician tracking and routing, powerful reporting, and communication. SkyBoss is suitable for electrical contractors, plumbing, and HVAC businesses no matter the size.Starting Price: $39.00/month -
11
Salesforce Field Service
Salesforce
Salesforce Field Service offers a comprehensive solution for managing field operations with the help of Agentforce, an AI-powered tool that augments mobile workers and streamlines service delivery. By automating scheduling, dispatch, and asset management, it enhances productivity and reduces operational costs. With features like mobile worker support, real-time insights, and proactive service management, Salesforce Field Service helps organizations increase first-time fix rates, improve technician efficiency, and reduce carbon emissions by decreasing truck rolls. Whether through AI-driven optimization or seamless asset tracking, Agentforce supports businesses in delivering top-notch service faster and more efficiently.Starting Price: $75.00 per user per month -
12
RazorSync
RazorSync
Streamline management of your field service with RazorSync software for mobile phone, tablet, and computer. Schedule, dispatch, invoice, and even manage customer records from the field! Capabilities such as viewing jobs and technicians on a map or rescheduling and dispatching to save time/travel. Data is stored in the cloud to ensure easy access, and customer records that update your office QuickBooks automatically. RazorSync users report higher billings, revenue, and customer satisfaction. Start a free trial today!Starting Price: $39.99/month -
13
Fieldmagic
Fieldmagic
Fieldmagic is modern and easy to use field service and asset management software with a built-in CRM designed to help organizations accelerate and track their sales performance, schedule jobs, capture field data more efficiently, and deliver better customer service.Starting Price: $9.00/month/user -
14
Wello Solutions
Wello Solutions
Running your field service using 10+ different tools? Repair jobs, maintenance, dispatch, workshop activities: Wello Solutions centralizes everything in one hub and gives you full control over your field service activities in real-time! Map your customers and their equipments in one place. Organize customers and their equipments across multiple locations and service contracts. Exit spreadsheets! Centralize. Instantly access all equipment information of your customers. Good field service starts with good work order preparation. From request to completion: all in one solution. Ensure everyone knows what to do, when, where and has the right parts at hand. Master your planning in minutes, not hours! Get more out of your available capacity, follow up in real time without phone calls. Automate and impress customers with punctual service. Impress customers with punctual service, again and again.Starting Price: €22/month/user -
15
Onde
Ondemand Apps OÜ
Onde is a set of ride-hailing white-label mobile Customer and Driver apps, and web apps for new and growing ride-hailing services. Onde's platform supports your business growth by not charging for additional drivers or trips and being able to handle millions of orders simultaneously. A smart order distribution algorithm ensures reduced idle time for drivers and allows companies to cover more orders with fewer drivers. Multiple payment gateways, both web and mobile booking options, public API, and advanced built-in performance analytics are included. With a monthly subscription, you get regular updates for both Android and iOS apps, exceptional stability with 99.98% system uptime — among the highest in the taxi software industry — and access to a global community of taxi leaders. Every package includes ASO upon activation, with premium packages also featuring promotional services in app stores. Try Onde for free with its demo version to explore all its features at no risk. -
16
The Service Program
Westrom Software
Manage your service business effectively and route more efficiently with the industry leading, service business software that seamlessly integrates with QuickBooks™. QuickBooks™ compatible. Easy to set up. Simple to use. Customer portal and robust mobile solution options. Seamlessly integrate with QuickBooks™. Post Invoices, employee time, bills etc. Works with classes and sales reps, no need for double entry. Enter/complete tasks & work orders. Take before and after pictures of jobs. Enter and view customer equipment, signature capture, print and/or email transactions. Service business software allows you to track customer profitability, improve staff communications, and effectively manage your routes. Optimize routes by area, day and tech. View details of each stop, map to each stop or service call while on the road. Generate Route Maps and optimize your stop order to be more efficient.Starting Price: $49.00/month/user -
17
2GO Mobile
2GO Mobile Solutions
2GO Mobile Solutions’ goal is to provide mobile software solutions for small- to medium-sized business where mobile solutions were typically too expensive. Industries serviced by 2GO Mobile Solutions include: heating/ventilation/air conditioning (HVAC), food and beverage distribution, wine and spirits distribution, produce delivery, plumbing, and in-home healthcare. Often these industries are driven by smaller companies with field employees (technicians or delivery drivers) who work remotely from the main office and may not have direct access to inventory or customer information. 2GO Software Solutions’ products run on mobile phones, allowing field employees to stay connected to their office while working remotely.Starting Price: $69.00/month/user -
18
AyaNova
Ground Zero Tech-Works
Manage your service using AyaNova, and receive support and updates for as little as $159 upfront for a one service technician shop for one year, and renew $65 yearly after. Our desktop AyaNova interface provides full access to all of AyaNova's service management features for your Windows desktop/laptop. This AyaNova desktop application is for your day-to-day use in your office such as scheduling and service documentation, as well as for administrative functions including creating users and customizing report templates. Familiar Outlook-style schedule screen which you can view, compare and edit by easy drag and drop any schedule date range you need whether single day, 5 days, week, month etc. Assign schedules based on dispatch zone, skills, certificates or other settings. Block out unavailable time (vacations, holidays, personal appointments etc) and set reminders. Customize what data from your workorders shows on your Schedule screen.Starting Price: $159 one-time payment -
19
Mobile Resource Manager
Job Cost
Job Cost Inc.'s Mobile Resource Manager is a robust field service management platform that streamlines workflow by reducing data-entry and physical paperwork. Built on Microsoft SQL, this fully scalable solution features drag-and-drop scheduling, customizable color-coded status, one-click service call detail, equipment and location tracking, and service call history. Available for iOS and Android, Job Cost Inc.'s Mobile Resource Manager delivers real-time, 2-way communication that allows users to leverage existing resources (subcontractors, people, and equipment) more effectively and efficiently.Starting Price: $25.00/month/user -
20
ServiceLedger
ServiceLedger
ServiceLedger Software is a robust service management platform built for field service organizations. Primarily designed for U.S., Canadian, and Australian markets, ServiceLedger gives businesses access to powerful service tracking, scheduling, dispatching and invoicing functionality, all from one place. This leads not only to time and money savings but also comprehensive business insight and improved productivity.Starting Price: $1995.00/one-time -
21
FieldEdge
Xplor
FieldEdge is an all-in-one field service management platform designed to help contractors complete more jobs, streamline operations, and increase profitability. It connects owners, technicians, and office staff in one centralized system, making it easy to schedule, dispatch, invoice, and track performance. With real-time business insights, FieldEdge helps owners understand revenue drivers, measure technician productivity, and tie marketing spend directly to sales results. The platform reduces administrative work by automating billing, syncing with QuickBooks, and simplifying service agreement management. FieldEdge Mobile ensures technicians can invoice, process payments, and update work orders from the field without delays. Trusted across HVAC, plumbing, electrical, appliance repair, and locksmith industries, FieldEdge enables teams to save time, boost efficiency, and grow faster. -
22
TrackFast Dispatch Systems
TrackFast Dispatch
TDS is a complete Electronic BOL and peer to peer to peer Dispatching System. TDS allows complete Driver and Customer integrations to allow for Online ordering and deliveries. An extensive self management tool in the backend for Admins allows the software to be completely self managed.Starting Price: $25/Unit -
23
Fastrax
Ergos Software
Fastrax is an all-in-one business management solution designed to automate and streamline operations for service companies. With modules for dispatching, accounting, inventory management, and reporting, Fastrax ensures a seamless workflow throughout the business. The software integrates advanced tools like Fastrax TechTrax, which allows field technicians to manage service calls, print invoices, and log work directly from the field. Additionally, Fastrax Inventory uses wireless barcode scanning for efficient stock management, while automatic credit card processing speeds up transaction approvals. Overall, Fastrax enhances productivity, reduces errors, and keeps service companies running smoothly. -
24
FieldEZ
FieldEZ Technologies
Start using the product on your mobile today and manage your entire field operations in a few clicks! Intelligent Auto-scheduling | Custom Dashboard & Reports | Integration to QB, Salesforce, Zoho, and more. Customer Portal | Instant multi-channel updates (SMS, Email, PDF) | Invoicing, Signature on mobile. Native Android & iOS apps with offline support | Custom forms & fields | Intelligent notifications. Raise quotes, invoice and track payments from mobile. Map-based and automatic scheduling in real-time. Selfie attendance and leave management, all on mobile. Secure chat, knowledge sharing with peers and managers. Real-time location management for quicker turnarounds. Seamless UI/UX on Android & iOS. Capture, approve and track expenses from the field. FieldEZ’s flexible and highly customizable solution has been used across industries for various applications including repair & maintenance, installation, lead management, asset tracking, data collection and surveys.Starting Price: $25 per month -
25
Routezilla
Routezilla
We help home service pros stop losing leads due to poor scheduling. Turn leads into booked appointments by automatically considering where your team will be, and where your customers live, before offering available time slots. Let them self schedule sales or service appointments without you needing to call, email, or text to confirm their location and availability. Stack appointments back to back with confidence, knowing Routezilla will minimize your driving distance from one location to the next. Unlock more efficient workflows by converting leads faster, integrating all of your systems, and reducing admin busy work. Simply input your services, hours of operation, and service areas into Routezilla. Customers simply enter their address into Routezilla and are sent times when your team will be in your customer's area. Your customers book based on your team's schedule and are automatically sent appointment reminders. Say goodbye to the endless back-and-forth when scheduling appointments!Starting Price: $19 per month -
26
ReliaServ
Reliable Softworks
ReliaTerm. ReliaScan. Co-Pilot. Messaging/ reminder system. The Dash “Owners report”. Point of sale. Customer CRM. Inventory control. Product manager. Pricing Manager. Aged Inventory report. Purchasing. Bar code labels. Serial number tracking. Scan to receive products. Scan on way out. Transfers/moves needed report. Commissions. Spiffs. ESC tracking. ESC electronic submissions. Missed ESC report. Cash-out Journal. Accounts receivable aging and statements. Customer deposits report. Delivery dispatch and scheduling. Commission reports. Inventory as of reports A/R as of reports. Customer deposit reports. Sales Tax Reports. General Ledger Integration. Financial Statements. Quick Books Integration. Drill down reporting tools. Exportable to excel. Searchable with Control-F. Vendor instant regate program tracking.Starting Price: $20 per month -
27
Miracle Service
Nexent Innovations
Miracle Service's field service management software equips you with everything your service business needs to become more efficient and more profitable. Our Technician and Field Service Scheduling software ensures your technicians are in the right place, at the right time, with the right parts. Allow technicians to access and update service information via their mobile device, tablet or laptop. Miracle Service software integrates seamlessly with 20 standard accounting packages including QuickBooks. Quickly generate valuable technician, customer, equipment, and service contract reports. Over 130 standard reports provided! Efficient and easy to use contract management with automatic month-end invoicing to your customers. Easily track parts in your warehouse or trucks, track usage trends, monitor supplies for optimal levels and ensure proper billing for every part used. -
28
ProBusinessTools
Prosite Business Solutions
Many companies just like yours have already learned how to Obtain and Secure a Competitive edge by streamlining their business Processes and Ultimately bolstering their Clients Satisfaction. Field technicians see their appointment information, see their calendar, update order information. Technicians can capture the customer's signature on the work order/invoice. The application updates the main corporate database when in service area. One click phone dialing, Attach images to the order taken by phone's built in camera. Billing thousands of customers is easier than ever before. Do you need a recurring billing system which allows you to setup recurring billing plans and attach them to service offerings? With our software, you can turn a completed sales order into an automated order.Starting Price: $40 per user per month -
29
SMART Software
SMART
Field service management software for every industry. From streamlining routes to in-depth reporting and analysis, SMART Software is with you side by side to help your service company thrive and expand. Our top-notch software support team constantly proves itself to be the best in the business and includes on-site training. Streamline your operations while keeping all of your important customer and business data in one place. Our inventory management, equipment tracking, time management, and reporting boosts your bottom line. Keep track of all aspects of Service Issues, from ticketing and technician routing to inventory control and vehicle maintenance. We forecast vault cash differently than any processor or ATM software on the market. Our customers are returning 20% of their vault cash using ATM SMART. SMART includes a fully integrated, powerful, and successful CRM solution to manage the relationships with your customers, vendors, and sales prospects.Starting Price: $74.99 -
30
Payzerware
Payzer
Built for HVAC and Plumbing contractors focused on growing their business. Whether you need to simplify your operations, improve collections, or sell more jobs, Payzerware can solve that for you. Installation of the QuickBooks Sync Tool (if applicable). Moving from an old system? We’ll begin loading data from your previous system of record. We make sure you are comfortable navigating the system through self-guided tours, online resources, customized training, and field-user training. You and your team will start using Payzerware as your system of record! Discuss the setup of your site and any data requirements. Best-in-class customer support and training. Available via chat, phone or email M-F, 8 am-7 pm ET. In-app resource center to help you get started even quicker. No onboarding fee and unlimited support. Avoid double-entry with our seamless QuickBooks Integration.
