Best Virtual Receptionist Services
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Compare the Top Virtual Receptionist Services as of November 2025
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What are Virtual Receptionist Services?
Virtual receptionist services offer businesses access to remote, professional receptionists—either human or digital—who manage incoming calls, customer inquiries, scheduling, and appointment bookings. These services are perfect for small businesses, startups, or remote teams seeking an efficient call management solution without the cost of hiring a full-time in-house receptionist. Virtual receptionists, whether human or automated, typically answer calls, screen and route them to the appropriate person or department, take messages, and assist with basic administrative tasks like appointment scheduling and customer support. Many services also include features such as call forwarding, voicemail, and call tracking to enhance customer service and ensure important calls are never missed. Compare and read user reviews of the best Virtual Receptionist services currently available using the table below. This list is updated regularly.
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1
PATLive
PATLive
Since 1990, we’ve been helping businesses with one of their most important assets, their phone calls. Let us show you how we can help your business deliver an engaging, helpful experience on every call you receive. PATLive virtual receptionists work just like a front-office receptionist, providing friendly service that will help your business make a great impression on every call. Customize how your calls are answered, you have complete control from “hello” to “goodbye”. Enjoy fast answer times, our average speed of answer is just 8 seconds. Deliver a great experience, we can help callers with many of the same things an in-office employee would. PATLive receptionists are trained and equipped to serve as a seamless extension of your business, delivering all the benefits of an in-office team, virtually. With our powerful apps, you’ll be amazed how similar your answering service experience is to the one you’d have with an in-office receptionist.Starting Price: $39 per month -
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Nexa
Nexa
Let our 24/7 virtual receptionists handle your calls, texts, chats, emails, sales and scheduling. Our answering service is always open for your customers. We do more than just answer phone calls. Our bilingual and highly trained virtual receptionists help grow revenue and deliver a premium customer experience for businesses of all sizes. Whether you’re an SMB looking to punch above your weight class or a large enterprise seeking scalability and staffing, Nexa's virtual receptionists have you covered, in both English and Spanish. Anytime one of our expert virtual receptionists picks up the phone, your customers will think they’re speaking directly to someone in your office. Nexa receptionists are trained in your industry and make it possible to handle more calls quickly and with greater accuracy. Our experts qualify incoming leads, reach out proactively to prospects and answer every incoming call with total professionalism.Starting Price: $200 per month -
3
AnswerFirst
AnswerFirst
Our Virtual Receptionists work 24/7 at a fraction of the cost of a full-time receptionist working 40 hours a week. Statistics repeatedly show that there is an 80% chance a caller will not leave a message on a voicemail system and that most will hang up after 5 rings. Many businesses combat this issue by outsourcing traditional telephone reception services. Our professionally trained Customer Service Representatives can answer your phone calls just as you would. They can also transfer calls to your office extensions, mobile phones or take detailed messages and promptly deliver them. Whether you choose to outsource 24/7 or just when needed, we are here for you when you need us. Whether you’re missing revenue generating calls or important customer service calls, missing important phone calls can cost your business money. AnswerFirst’s Customer Service Professionals handle triaging, processing and delivering your emails as well.Starting Price: $30 per month -
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Answering Service Care
Answering Service Care
Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC provides trained customer service professionals who can greet callers, perform lead intakes, schedule appointments, transfer calls, or relay messages directly. The customer service personnel who answer your calls are industry-trained professionals who know how to handle customer queries, so your clients can expect reliable and accurate messages at all times. Never miss another call. Answer all live chats. Give a great first impression to your customers. Capture all important messages, 24/7. Save money on full-time receptionists. Integrate with 5000+ applications. Web and Mobile App. Payment IVR. HIPAA and PCI Compliant. Powered by the Smiling Faces That Care.Starting Price: $49 for 30 minutes -
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FetchDesk AI
FetchDesk AI
FetchDesk AI is a 24/7 virtual receptionist designed specifically for pet care businesses such as groomers, pet resorts, and veterinarians. It answers calls instantly, automates appointment bookings, converts new clients, and manages vaccine compliance without the need for extra staff. The system integrates seamlessly with popular pet care platforms like Gingr and MoeGo via API. FetchDesk uses advanced voice AI to provide natural, human-like responses and quick latency, ensuring a smooth customer experience. It also automates vaccine record updates by calling vets before check-in, preventing appointment turn-aways. Pet care professionals save over 100 hours per month and see up to 40% more revenue per appointment with FetchDesk AI.Starting Price: $500/month -
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PRSONAS-Greeter
PRSONAS by nuMedia Innovations
PRSONAS-Greeter™ welcomes customers to your office, live event, retail, or any other physical location. The Greeter initiates the greeting in a safe, touchless way using motion activation. It will engage with guests in a real conversation with advanced speech recognition providing them with all the desired information they need about your business or facility. Your guest receive immediate assistance without interrupting your staff and gathers key insights allowing you to know what your guests are asking for, how to serve them better at no additional cost to your company for staffing.Starting Price: $199. /month
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