Best Waitlist Software in Africa

WaitWell lets customers join a virtual waitlist from their phone, kiosk, or online, eliminating crowded lines and long waits. Staff can manage arrivals in real time, track wait times, and prioritize service efficiently. Automated notifications keep customers informed, ensuring a smoother and more organized experience for everyone.

Qminder is the leading Offline CRM for in-person service, an all-in-one hub for walk-ins, appointments, and queue management. Designed for organizations that rely on face-to-face interactions, Qminder bridges the gap between digital convenience and real-world service. It provides full visibility into the customer journey, while Service Intelligence tools turn data into actionable insights—helping businesses reduce wait times, optimize workflows, and improve efficiency. Trusted by government agencies, healthcare providers, financial institutions, universities, and major retailers, Qminder simplifies queue management, appointment scheduling, and real-time communication—ensuring seamless service and happier customers. Get started in under a week and see results from day one. With three flexible pricing plans and zero setup costs, onboarding is quick and hassle-free. Qminder has powered 1+ billion service interactions for AT&T, Verizon, Uber, Apple, and more. Now, it’s your turn.

SV3 is a cloud-based, SAFETY-Act-certified software solution that enables secure access for visitors, vehicles and vendors. Whether it be at the lobby or loading dock of a building, warehouse or multi-tenanted environment, SV3's trusted access program ensures safe operations without gaps in your security system.

Everything you need to get back in action—and reconnect with guests. The future of restaurants is at risk and now’s the time to pull together as a community. From takeout ordering to special experiences, OpenTable is here to help you reboot your business. Get discovered and capture the business of the millions of people, around the world and in your neighborhood, searching on OpenTable. Solutions to manage and build your best business yet, and access to the largest network of guests—at your service. From online ordering and takeout to powerful marketing and experiences, make more money when you access our network of millions. Every tool and integration you need to streamline your operations, from reservations and waitlists to shift planning and actionable insights. Hospitality is built on knowing each and every guest, no matter how they’re dining with you.

The easiest and most effective way to manage a waitlist and reservations. Easily add customers to a waitlist on an iPad, Android tablet, or computer. Send text and phone messages to customers’ phones to let them know when it is their turn. Waitlist Me not only replaces pen and paper (or those weird flashing restaurant buzzers) but it creates more transparency around how long it will take for customers to be seated. Customers get a text notification when they are added to a waitlist and can check in to see how many parties are ahead of them and what their estimated wait time is from their phones. Beyond the benefits of waitlist management and improvement in guest experience, restaurants where Waitlist Me had been deployed realized increased seating efficiencies and improved ticket flow through the kitchen. Waitlist Me can be used for ANY business with waiting customers. Learn more about how you can use Waitlist Me to make your business run more smoothly and be more profitable.

Our solutions are 100% app based. This means, you can use the business app to manage lineups while your customers use their phone to check-in to your business. Open/Close queue - Let customers check-in only when you are open. Close queue temporarily but still service to already checked-in customers, without impacting their sequence. Give flexibility to your customers to check in multiple ways. In addition to app check-in, allow users to check in by sending a TEXT (SMS) to a pre-registered number. Your customers are always updated with their position in the queue and with approximate wait times. Additional notifications sent when it is their turn for your service. Manage more one than one kiosk using the same app. Redirect customers to different kiosks based on their needs. Optimize queue flow and provide service in parallel. Get to know your customers before they arrive. Define service categories and get information at the time of remote check-in.

SignInSafe is a web-based application that provides digital, no-contact, visitor, and guest sign-in through a QR code. SignInSafe can be used anywhere sign-in/out is required. SignInSafe is used to track construction site visitor logs, restaurant guest lists or waitlists, covid-tracing, school visitor or student sign-in/out, and sports drop-off/pick-up. SignInSafe is centrally managed on the cloud and requires no app to be installed by customers or visitors.

DocClocker is bringing transparency to the waiting room. Search for Healthcare Providers in your area that care about your time and book appointments with them. Find any provider in your area and read real reviews with a look into their average wait times. DocClocker brings the power of modern tracking and reporting technology into the palm of your hand. Find any provider in your area and see real time people waiting room reports using our DocClocker clock in feature. Save appointments in the DocClocker calendar and receive text or email reminders when the appointment date nears. Trying to fit 30 patients in 15 minute time slots? Delivering quality healthcare sometimes takes more than an appointment slot allows. We know that. Patients do too. Take the frustration out of your front office and your patients by letting them know you're running behind.

Tock is here to meet the ever-changing needs of hospitality. Be smart, save money, stay safe. Whether you’re a mom and pop pizzeria or fine-dining destination, Tock puts you in control of your business every time. Manage reservations, special events, pickup, and delivery—all in one place. Tock drives revenue to every service. Plus, flat pricing and zero per-cover fees mean you'll never get penalized for your success. Get your business in front of millions of guests with the fastest-growing network used in 26 countries across 200+ cities. Strategic integrations with Google, Facebook, Instagram, Chase, and WineDirect provide the tools for you to directly market to your guests and track conversions. Tock's latest update includes all of the tools you need to thrive. This includes contactless ordering and payments, an upgraded waitlist, two-way text messaging, pre-dining questionnaires, pickup and delivery, and real-time changes to your floor plan and patio.

Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience. Here are some examples: • Better access to service with appointment booking and self check-in • Reduced wait times and improved communication • Increased employee productivity and efficiency with advanced staff planning tools • Continuous improvements thanks to data analysis and customer feedback The product is modular and can be tailored for each organization and their visitor flow. Possibilities are for example online appointment booking, self check-in, check-in at counter or by floor staff, messaging services, mobile tickets, self service solutions, serving software, display and signage, business intelligence, customer feedback and more.

Your customers can scan a QR Code displayed in your store front, or browse to a web URL, to join the queue themselves using their mobile phones. No need for Customers to download and install any mobile app, they just need to use their own mobile phone's built- in web browser. The queue status web page will keep the Customers informed and updated on their queue status. Our QueuePad mobile app helps in practicing social distancing and keeping your customers and staff safer. List of Customers currently in queue. The arrival time and waiting time length is shown, any customer notes are also shown. The phone icon when clicked allows a phone call or SMS to this customer. The list of Services, each of which is an independent customer queue. A maximum of 3 Services can be configured. The software can automatically send SMS notifications for each Customer once their queue reaches the Nth position. This service will require a valid SMS Gatewar API account and internet Wifi connection.

Deliver an end-to-end patient experience that integrates in real-time with your practice management system. The only solution that reads and writes data in real-time with your practice management system. We spend most of our engineering resources on creating the best bidirectional integrations with EHR and practice management systems. Now you can develop and deploy your product in weeks, not years. Our engineers consume our own API to build our own doctor-facing SaaS product, so you know you will always get an experience that is tested and can scale. Online patient scheduling allows visitors to see your availability in real-time and schedule appointments on-demand from any location or device. NexHealth scheduling software fully customizes your schedule right out of the box. Our team of product experts helps implement both your calendar of record and your EHR system – no matter how complex your schedule.

QTix (QueueTix)™ is a smart queue management app with booking system, save time and money by replacing the expensive and ineffective pagers, call-backs and juggling papers to manage waitlist, line and booking. The system helps businesses to manage queues and bookings efficiently and effectively which frees you up to focus on serving the customers and maximize turnover. Also, QTix™ saves you time by giving freedom to run other errands while waiting and notify you when ready to be served. QueueTix™ can be used across various industries such as cafés, restaurants, retail, hospitals, banks, theme parks and many others. QTix (QueueTix) provides effective waitlist, booking and queue management system to make your customers happier and run business smoother. It will reduce walkaways, complaints and no-shows which helps to maximize turnover and dramatically improve productivity and customer experience.

The Mission: Save Lives. Checked In was invented by an ER nurse to get patients access to healthcare faster and save lives. Our software aggregates real-time patient waits and publishes them to the internet, allowing patients to choose the shortest wait and get there fast. Our Solution. Our wait-time application allows healthcare providers to gather, measure, and publish live wait-times to search engines, allowing patients to automatically be directed to the facility with the most available resources. Our Partners. Providers use our software to easily enter data which allows our technology to measure and publish their actual wait-times. Patients then find this information by geolocation, and are better distributed across the healthcare system. By participating in our network, providers save more lives and provide better care. What Sets Checked In Apart From The Competition? Improves clinical standards and quality. Accurate real-time data, not averages.

SevenRooms is a guest experience and retention platform that helps hospitality operators connect data across the guest journey. From neighborhood restaurants and bars to international, multi-concept hospitality groups, the end-to-end platform enables operators to automatically drive revenue and profitability by leveraging data to build direct relationships, deliver exceptional experiences, and increase repeat visits & orders. Founded in 2011 and venture-backed by Amazon, Comcast Ventures and Providence Strategic Growth, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, The Cosmopolitan of Las Vegas, Jumeirah Group, Wolfgang Puck, Michael Mina, sbe, LDV Hospitality, Zuma, Altamarea Group, AELTC, D&D London, Corbin & King, Live Nation and Topgolf.

HostConcepts® is an all-inclusive solution for restaurant table and waitlist management. Manage your waitlist, track reservations, and optimize table and server management with ease. Stay connected to your guests via unlimited text. Add a JTECH Guest Paging system to ensure you stay connected to all your guests via their preference. With HostConcepts, easily manage your front of house and provide the best guest experience with the flexibility to choose the features that meet your business' needs. Text guests a reservation reminder 24 hours in advance and send texts when their table is ready. Add a TAP-AHEAD™ link to your website or mobile app to enable guests to conveniently add themselves to your waitlist. Ideal for restaurants, pharmacies, salons or anywhere that could benefit from automating the task of adding clients to a waiting list or having them stand in line just to be added to a list.

By perfectly choreographing your customer experience with scheduled appointments, virtual queues and fast-track order pickup. Offer a safe, convenient and premium service that drives foot traffic, sales and loyalty, by enabling your customers to seamlessly schedule appointments for in-store services, store visits and virtual services. An online booking system built for retailers and banks. Retain walk-in customers by enabling them to join a virtual queue / digital waitlist (by phone, a host or a kiosk) and receive personalized updates while they wait to receive service or enter your store. Enable store associates to seamlessly count store occupancy across multiple devices. Drive online sales and loyalty with seamless door side and curbside pickup of online orders. Qudini enables your BOPIS to click and collect customers to check-in by phone, host or kiosk and to receive updates while your store team brings their order to them.