Passasports Reviews 

* Great variety of padel balls and brands
* Highly competitive pricing compared to other options
* Proactive, regular status updates throughout the fulfillment process
* Padel balls arrived precisely on the committed day and time
* Excellent packaging ensuring items arrived in pristine condition
Passasports delivers a seamless shopping experience from selection to doorstep. I'll definitely be a regular buyer and have already recommended them to my padel colleagues and friends!

Clear website, quick delivery.
Everything went well

Great products selection,and extremely quick delivery. I wish the return process was free but that's fine, I've only had to return 3 item so far and I've bought already 10-12 items.

Since I ordered from a country outside the EU where I have to pay all customs duties upon entering the country, I asked several times if I was entitled to a tax refund. They assured me that they would send me forms in the package and that I would get a tax refund. I decided to buy a few items and they cheated me and did not send me the forms. I would never buy items at these prices, and now I can't return them from Serbia because it is too expensive. They cheated me and I have been their customer for years.

Great and quick service, top quality products, fast delivery/24 hours and I picked it up/, much better from the other tennis specialist I have chosen before. Balls of great quality , price unbeatable..

Easy to order, shoes arrived in intact packaging

Amazing store for any type of sport. They have a massive catalogue, and often there are good discounts and sales on items. I mainly used it for tennis but i am very satisfied and reccomend for anyone.

If you buy here and it does not fit, you have to pay the shipping back to them. Makes no sense and is something that any other seller covers. Never again here. Incredible.

We ordered a pair of ASICS tennis shoes and couldn't be happier! The quality is excellent, the price was very competitive, and the delivery was incredibly fast. We really appreciate it!
Thanks so much!

Amazing! Fast and competitive prices! Good alert when an article is back, in addition to, the delivery service is reliable and quick. My fav site for tennis and sportive shopping!

The delivery was fast and efficient. The prices were good specially if you look into their discount.

top, mooi racket

Package never delivered and only got a notification to pickup from DHL, when I opted for home delivery. Result is I only receive spam mails by the company, since I shared my data, but was unable to successfully complete a purchase. Additionally, the pick up code for DHL was wrong according to the pick up point and I was sent away on my first attempt. Logistics requires massive improvement overall.

I ordered a pair of running shoes from PassaSports on July 9, specifically because I wanted to use them for an upcoming running race. Their stated delivery time to Sweden was approximately 2–5 business days.

Unfortunately, the shoes never arrived. The parcel appeared to get stuck in the Netherlands, and after waiting and repeatedly checking the tracking, there was still no meaningful progress. I contacted customer service and was initially asked to wait until the following week. I actually waited several additional days before contacting them again, hoping the shipment would eventually arrive.

PassaSports then opened an investigation with DHL. After almost a month, DHL was ultimately unable to determine exactly where the parcel was. By that point, the shoes were also out of stock, meaning PassaSports could not send me a replacement.

This was particularly disappointing because I had ordered the shoes specifically for my race. I was still able to compete, but had to use a different pair of shoes.

To be fair, the customer service representatives were polite and generally responded quickly, and PassaSports eventually issued me a full refund, which I have now received. They also offered a 15% discount on a future purchase as compensation.

However, after waiting almost a month for an order with an advertised delivery time of 2–5 business days, spending considerable time following up on the shipment, never receiving the product at all, and ultimately being unable to get a replacement because it had gone out of stock, I found the overall experience extremely disappointing.

I appreciate that the parcel being lost was ultimately a shipping issue, but as a customer, the end result was that I waited almost a month and never received what I ordered. Unfortunately, based on this experience, I would be hesitant to order from PassaSports again.

Delivered on time, the product was better than I thought which means the description on the website was accurate. Good follow up by the provider. All good!

Disappointing delivery and customer service

I have been waiting 7 days for my package and have already called PassaSports several times to ask about the delivery. Today I called again and was simply told to wait until Monday.

DHL is also asking me to upload my passport for verification, which I am not comfortable doing. I am willing to show my original passport in person at a DHL pickup location, but I have not been given a clear solution.

I have spent a lot of time waiting and contacting customer service, but still don't have my package. I hope PassaSports can resolve this quickly.

Great experience and products i already made my 2nd order for my tennis equipment