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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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Photos of old thermostat

I can't find the photos Google home had me take of my old thermostat while connecting my new Nest-. I need to see the pictures I took of old wiring

Cooper515 by Community Member
  • 49 Views
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Nest Thermostat Heat always on

I have had my system working perfectly for over a year and now it has started to be always heating. The Thermostat is off. Have reset thermostat and heatlink and it's started doing it again overnight.

Nest Thermostat low power

Hellowe have the best thermostat for almost 3 years now and just a month or so ago , message shows “ very low battery - replace before your thermostat goes offline “. Attached is a pic of our wiring. If wiring was wrong, should have had issues before...

AT526 by Community Member
  • 97 Views
  • 2 replies
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No heat mode

Hello everyone, I am having trouble setting up Nest Thermostats at my condo,I had the following wires on my old thermostat:G,O,Y,Rc,COn the old thermostat there is a toggle between "heat" and "cool" modes, as well as 'auto" and "on"When i installed n...

Your system will start soon. Not cooling.

My a/c will only stays on for 20 seconds before it says “Your system will start soon. Turning it off and on too soon can cause equipment damage.”I don’t know what generation I have. The model number is G4CVZ. please help it’s so hot in our house

Aubrod by Community Member
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Trying to determine Nest Compatibility

While working through Google's compatibility checker I was told to send in a photo of the current thermostat wiring.Here's the photo: https://photos.app.goo.gl/mfZAtFy8tb3WndRFACan anyone assist in determining whether the nest learning 4th gen is com...

Nest stuck on home icon

HiI changed phones and noticed the nest was no longer connecting, tried a factory reset and now its stuck on the home icon with an arrow and I have tried resetting it and plugging it into a laptop and everything I can see in the help forums and nothi...

Pedro89 by Community Member
  • 80 Views
  • 0 replies
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Installing new thermostat gen 4

I have taken the old Nest thermostat out and I have installed the new gen 4 nest. I a not able to get the new nest in the Google home app. When I try to go to the WiFi it doesn’t give a gen 4 option to connect to the WiFi.

Christep by Community Member
  • 140 Views
  • 1 replies
  • 0 kudos
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