Troubleshoot an issue with Google Cast on VIZIO TVs

[GoogleNestTeam]

Hello,

There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.

In the coming days, all impacted users can manually apply the fix by updating the software on their VIZIO TV. You can check to see if the update is already available for your TV by following the steps below. Please continue to check the Community page here for updates.

1. To verify if Cast is working on your TV, attempt to cast an app.

2. If Cast does not work, press the menu button on your VIZIO remote and choose All Settings > Admin & Privacy > Check for Updates. A message will appear asking if you’re sure you’d like to check for updates, choose the Yes option.

a. For some older VIZIO models the steps may differ. If you do not see the above settings try System > Check for Updates

3. Your TV will search for updates.

a. If your TV finds an update, please let it fully download before continuing.

b. If your TV does not find an update, don’t worry, it likely has the latest software.

4. Once you’ve completed checking for updates, press the menu button on your VIZIO remote and choose All Settings > Admin & Privacy > Restart TV. A message will appear asking if you would like to restart your TV, choose Yes.

a. For some older VIZIO models the steps may differ. If you do not see the above settings try System > Reboot TV

b. Note: do not select “Restore to Factory” as this might override the fix.

5. After your TV fully powers down, and restarts, you should be able to cast again.

We apologize for the inconvenience, and we are committed to ensuring all users are back up and running as quickly as possible.

[Zuckerbergzball]

Ok, then give me my **bleep**ing money back! You are paid to provide a service, when that service isn't delivered upon you owe your customers a refund. This time-line is so **bleep**ing tragic.

[#3]

You are so childish, fool.

[saqibkhan445]

Saqib khan 

[owens8268]

Fix this

[Rohitadibasi]

Please support 

[#7]

Installed YouTube 

[nick1994]

hello dear how

[Minongong7474]

#

[#10]

Sher khan

[03068810944]

hi chand

[1234561234568]

https://www.facebook.com/share/1LTNLtrv7x/

[BGG]

---

@Zuckerbergzball wrote:

Ok, then give me my **bleep**ing money back! You are paid to provide a service, when that service isn't delivered upon you owe your customers a refund. This time-line is so **bleep**ing tragic.

---

[Zuckerbergzball]

Give me a refund you complete choad

[HelloAJ]

Thank you for the info!

[01878600682]

01878600682

[Boon09]

This has now happened twice , how are refunds handled ? Roku is sounding great right now. 

[Rohitadibasi]

@richgamer43

[Po4]

Password recovery 

[KAYERI96]

My application is not assigned to the phone 

[Shohan1]

amar you Tube cole na

[Saimon225]

Saimon

[Sobujdj11]

Abcdefjhijkl

[NatefromHR]

What about TLC TVs?? My mom's cheap android can screen mirror to any tv but my Pixel can't cast to anything 

[Moonwalker]

I’m so disappointed I thought all this time it was my phone and now I see it’s your system.  Please fix this matter quickly. Dissatisfied customer. 

[Mongki]

Yoyoyoyoyo

[gulzara]

Gulzara Ahmed Pujawala 

[0987654321Mahed]

Mahedi

[Liwoyo]

how do I make money on YouTube

[dontstopjack]

YouTube music on Xbox 

[#31]

Don't use it why is this affecting me? 

[Ahmedaldabaa200]

Ahmedaldabaa

[itzjeromaico]

B I 

[#34]

• <top> 

[#35]

DJ _SK

[#36]

DJ_SK

786

[Diego6]

I know I have an LG C4 but with Chromecast built in. Shows up as a mess in Google home, and then I can't put this in a speaker group although I can play music through it by casting to it. So I don't get it. Seems I should be able to do this. Any help would be greatly appreciated.

[Mikael1224]

My TV is my 1243688