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Employee Downsizing

Downsizing refers to reducing the number of employees on a company's payroll, often through layoffs. In the 1980s and 1990s, many major companies downsized significantly due to factors like mergers and acquisitions, increasing competition and globalization, and the need to cut costs and optimize resources. While downsizing aims to improve efficiency and productivity, it can negatively impact employee morale, workforce quality, and long-term company performance as valuable experience is lost. Companies utilized techniques like attrition, buyouts, early retirement, and involuntary layoffs to downsize their workforces.

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100% found this document useful (1 vote)
517 views18 pages

Employee Downsizing

Downsizing refers to reducing the number of employees on a company's payroll, often through layoffs. In the 1980s and 1990s, many major companies downsized significantly due to factors like mergers and acquisitions, increasing competition and globalization, and the need to cut costs and optimize resources. While downsizing aims to improve efficiency and productivity, it can negatively impact employee morale, workforce quality, and long-term company performance as valuable experience is lost. Companies utilized techniques like attrition, buyouts, early retirement, and involuntary layoffs to downsize their workforces.

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hr14
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© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
  • Introduction to Downsizing: Provides an overview of employee downsizing, focusing on its impact on lives.
  • Historical Context of Downsizing: Discusses the quote about the trauma of downsizing and its effect on morale.
  • Definition and Purpose of Downsizing: Defines downsizing and its intended effects on organizational efficiency.
  • Downsizing in the 1980s: Describes the reasons behind the adoption of downsizing in the 1980s by weak companies.
  • Downsizing in the Early 1990s: Explains the motivations for downsizing during the early 1990s.
  • Downsizing by Mid-1990s: Details the factors leading to the increased adoption of downsizing by the mid-1990s.
  • Downsizing by Major Companies (1998-2001): Presents a table of major companies practicing downsizing from 1998 to 2001.
  • Late 1990s and Early 21st Century Trends: Discusses labor force rationalization and strategic alliances in response to downsizing challenges.
  • Visual Representation of Downsizing Strategies: Illustrates different downsizing strategies through a flowchart.
  • Techniques and Strategies of Downsizing: Explores various downsizing techniques such as attrition, voluntary retirement, and layoffs.
  • Downsizing and HR Systems: Examines the relationship between downsizing and other HR systems like training and employee relations.
  • Overall Effects of Downsizing: Analyzes downsizing's impact on firm performance and employment strategy.
  • Effects on Employee Morale: Discusses how downsizing affects employee morale, motivation, and stress levels.
  • Effects on Workforce Quality: Highlights the issues of workforce quality and productivity due to downsizing.
  • Reasons for Increased Downsizing: Outlines reasons for the growing popularity of downsizing in late 20th and early 21st centuries.
  • Positive Effects of Downsizing: Lists potential positive outcomes of downsizing for companies and stock prices.
  • Negative Effects of Downsizing: Details the adverse effects of downsizing on employee morale and organizational culture.
  • Closing Remarks: Concludes the presentation with a gratitude note.

EMPLOYEE

Next to the death of a relative or friend, there's nothing more traumatic than losing a job. Corporate cutbacks threaten the security and selfesteem of survivors and victims alike. They cause turmoil and shatter morale inside organizations and they confirm the view that profits always come before people.

- Laura Rubach, Industry Analyst, in 1994

Downsizing
From the management's point of view, downsizing can be defined as a set of organizational activities undertaken by the management, designed to improve organizational efficiency, productivity, and/or competitiveness. It refers to the process of reducing the number of employees on the operating payroll by way of terminations, retirements or spin-offs within a very short span of time.

In the 1980s
Downsizing was mostly resorted to by weak companies facing high demand erosion for their products or facing severe competition from other companies. Due to these factors, these companies found it unviable to maintain a huge workforce and hence downsized a large number of employees. Till the late-1980s, the number of firms that adopted downsizing was limited.

During the early 1990s


Organizations resorted to downsizing on account of various reasons:

1. To eliminate duplication of work after mergers and acquisitions .


2. To optimize resources and cut costs. 3. To increase productivity and efficiency by eliminating unnecessary Intermediary channels. Companies such as General Electric(GE) and General Motors (GM)

downsized to increase productivity and efficiency, optimize resources and survive competition and eliminate duplication of work after mergers and acquisitions

By the mid-1990s
Factors such as increased investor awareness, stronger economies, fall in inflation, increasing national incomes, decrease in level of unemployment, and high profits, reduced the need for downsizing across the globe. Downsizing trend picked up momentum again in the late-1990s, this time spreading to developing countries as well. This change was attributed to factors such as worldwide economic recession, increase in global competition, the slump in the IT industry, dynamic changes in technologies, and increase in the availability of a temporary employee base.

DOWNSIZING BY MAJOR COMPANIES (1998-2001)


YEAR 1998 1998 1998 1998 1998 1998 1998 1998 1998 1998 1999 1999 1999 2000 2000 2001 2001 2001 COMPANY Boeing CitiCorp Chase Manhattan Bank Kellogs BF Goodrich Deere & Company AT&T Compaq Intel Seagate Chase Manhattan Bank Boeing Exxon-Mobil Lucent Technologies Charles Schwab Xerox Hewlett Packard AOL Time Warner INDUSTRY Aerospace Banking Banking FMCG Tyres Farm Equipment Telecommunications IT IT IT Banking Aerospace Petroleum IT IT Copiers IT Entertainment NO. OF EMPLOYEES DOWNSIZED 20,000 7,500 2,250 1,00 1,200 2,400 18,000 6,500 3,000 10,000 2,250 28,000 9,000 68,000 2,000 4,000 3,000 2,400

During the late 1990s and early 21st century


Rationalization of the labor force and wage reduction took place at an alarming rate. Increased strategic alliances and growing popularity of concepts such as lean manufacturing and outsourcing. Many companies began offering flexible work arrangements to their employees in an attempt to avoid the negative impact of downsizing. Such an arrangement was reported to be beneficial for both employees as well as the organization.

DOWNSIZING
Need to reduce costs
Alternatives to Layoffs Voluntary Quits Voluntary Workforce Reductions Involuntary Separations

Early Retirements

Layoffs

Outplacement
Pictorial Representation

MAJOR TECHNIQUES AND STRATEGIES OF DOWNSIZING


Attrition: Natural reduction of workforce that occurs when employees leave the organization due to retirement, death or resignation. Voluntary retirement: Encourage employees to retire early with full or reduced pension benefits before the stipulated retirement age. Buyout benefits: Buyout is a technique that includes offering lumpsum payment to encourage employees (eligible/not eligible for voluntary retirement or regular retirement) to voluntarily leave the organization. Involuntary Separation/Layoff : A layoff may be defined as the separation of an employee from service for involuntary reasons other than resignation, not reflecting any discredit on the employee. Leave without pay: Leave without pay is granted to employees with reduced benefits, but with the guarantee of job when they return at the end of their leave period

Downsizing and other HR Systems


Loss of training investment from turnover

Training
Reputation effects on recruitment

Employee Relations
Morale of survivors

Employment

Downsizing
Performance Management

Severance pay & benefits

Reward Systems
Performance evaluation as layoff criteria

Downsizing Effects: Overall

Mixed effects on firm performance: some short-term costs savings, but long-term profitability & valuation not strongly affected. Firms reputation as a good employer suffers. Example: Delta Airlines, which had laid off over 18,000 employees during the early 1990s. Downsizing forces re-thinking of Employment Strategy. Lifelong employment policies not credible after a downsizing. Example: GE abandoned policy

of lifetime employment and introduced the concept of contingent employment.

Downsizing Effects: Employee Morale

Employee motivation disrupted: increase in political behaviors, anger, fear - which is likely to negatively impact quality of customer service. Violation of psychological contract, leads to cynicism, lowered work commitment, fewer random acts of good will. Survivors experience more stress due to longer work hours with re-designed jobs, and increased uncertainty regarding future downsizings.

Downsizing Effects: Workforce Quality


Uneven distribution of employees (too many employees in a certain division and inadequate employees in another), excess workload on the survivors, resistance to change from the survivors, reduced productivity and fall in quality levels also cropped up. Due to the loss of experienced workers, companies incurred expenditure on overtime pay and employment of temporary and contract workers. Productivity suffered considerably during the period when contingent employees were being trained.

Reasons for the increase use of downsizing during the late 20th century and the early 21st century

Reducing cost of operations. Right size resources in relation to demand. Signal that the company is taking proactive steps to adjust to changing business needs. Taking advantages of cost synergies after a merger.

Positive effects of downsizing


Reduce company expenses that comes after layoffs are made. Increase productivity. Free up workers for other industries. Raise stock prices. Lower unemployment percentages. Speed up the corporate decision making process

Negative effects of downsizing


Low morale of retained employees. Loss of employee loyalty and loss of expertise . Uncertain job environment created by downsizing negatively effected the quality of the work produced. Depression, anxiety, frustration, anger and bitterness in the downsized employees. Survivors experienced low morale and high stress and had to cope with an increase in workload. In addition, they felt downsizing syndrome marked with frustration, anger, depression, envy and guilt.

Common questions

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Downsizing can streamline corporate decision-making by reducing layers of management and bureaucracy, leading to faster response times and increased agility in market positioning . However, these improvements may come with drawbacks such as reduced employee morale, loss of institutional knowledge, and increased stress among remaining employees, potentially leading to burnout and decreased long-term productivity . Moreover, the violation of psychological contracts with employees can reduce trust and increase resistance to future organizational changes .

During the 1980s, downsizing was primarily used by weak companies facing demand erosion or severe competition, and it was not widely adopted . By the early 1990s, a broader range of companies, including strong firms like GE and GM, implemented downsizing to optimize resources and increase efficiency post-mergers and acquisitions . By the late 1990s and early 21st century, downsizing was driven by economic recession, global competition, and technological changes, becoming more prevalent globally and extending to developing countries . Moreover, the period saw a shift towards strategic alliances, lean manufacturing, outsourcing, and offering flexible work arrangements to mitigate downsizing impacts .

The resurgence of downsizing in the late 1990s and early 21st century, particularly in developing countries, was driven by a worldwide economic recession, increased global competition, the slump in the IT industry, and dynamic changes in technologies. Additionally, the rise in the availability of a temporary employee base contributed to this trend . Companies also aimed to reduce operational costs, right-size resources, and demonstrate proactive adjustments to changing business needs .

Short-term economic effects of downsizing often include cost reductions and possibly increased stock prices, due to decreased payroll expenses and operational efficiencies . However, long-term performance effects are mixed and not strongly beneficial; productivity loss due to workforce disruption, increased training costs for new or temporary employees, and diminished organizational reputation may offset initial financial savings . Ultimately, while downsizing might achieve short-term financial relief, it does not consistently enhance long-term profitability or valuation .

Survivors of downsizing often experience significant psychological stress, marked by increased workload, job insecurity, and mistrust of management, resulting in low morale and high stress levels . This 'downsizing syndrome' can lead to feelings of frustration, anger, depression, envy, and guilt, which negatively impact workplace atmosphere and employee relationships . Such a climate can reduce collective commitment to organizational goals, hinder cooperation, and erode company culture, potentially impairing long-term organizational success .

In the early 1990s, companies initiated downsizing primarily to eliminate the duplication of work post-mergers and acquisitions, optimize resources, cut costs, and increase productivity by removing unnecessary intermediary channels . By the late 1990s, the reasons for downsizing evolved to include responding to worldwide economic recession, increased global competition, the slump in the IT industry, dynamic technological changes, and the availability of a temporary employee base .

Flexible work arrangements can mitigate negative downsizing impacts by offering employees greater autonomy and work-life balance, thereby reducing stress and increasing job satisfaction . These arrangements can help maintain morale among remaining employees, encouraging retention and loyalty . However, potential challenges include adjusting management styles to accommodate remote or flexible work, ensuring productivity and accountability outside traditional office settings, and maintaining effective communication and team cohesion .

Downsizing impacts workforce quality by creating uneven employee distribution across divisions, thus overloading survivors and reducing productivity and quality levels. Companies often face increased costs due to overtime and employment of temporary workers, while productivity suffers during periods of training contingent employees . This loss of experienced workers results in significant knowledge gaps and operational inefficiencies .

Downsizing techniques include both voluntary and involuntary methods. Voluntary methods comprise attrition, where the workforce naturally reduces due to retirement, death, or resignation; voluntary retirement offers, encouraging early retirements with pension benefits; and buyout benefits, offering lump-sum payments for voluntary exit . Involuntary methods involve layoffs, defined as separation not reflecting discredit on the employee, and leave without pay, where employees take unpaid leave but are guaranteed their job upon return .

Downsizing can severely disrupt employee motivation, leading to increased political behaviors, anger, fear, and lowered work commitment, which negatively impacts quality and customer service . It violates the psychological contract, causing cynicism and reduced goodwill among employees . The company's reputation as a good employer suffers, which can lead to longer-term challenges in recruitment and employee retention . Although downsizing may provide short-term cost savings, it does not strongly impact long-term profitability or valuation .

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