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Questionnaire

The document contains a survey about preferences and perspectives regarding e-commerce in India. It includes questions about shopping preferences between online and traditional stores, mobile shopping habits, preferred websites, purposes for using e-commerce, types of online stores preferred, perceived benefits of e-commerce for consumers and businesses, reasons for not using e-commerce, prominent e-commerce domains, largest market share sector, challenges facing e-commerce implementation in India, the government's promotion efforts, the ability of e-commerce to eliminate middlemen, and predictions for e-commerce's future in India. The survey gauges opinions on various aspects of online shopping and commerce.

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Asmita Rustagi
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608 views2 pages

Questionnaire

The document contains a survey about preferences and perspectives regarding e-commerce in India. It includes questions about shopping preferences between online and traditional stores, mobile shopping habits, preferred websites, purposes for using e-commerce, types of online stores preferred, perceived benefits of e-commerce for consumers and businesses, reasons for not using e-commerce, prominent e-commerce domains, largest market share sector, challenges facing e-commerce implementation in India, the government's promotion efforts, the ability of e-commerce to eliminate middlemen, and predictions for e-commerce's future in India. The survey gauges opinions on various aspects of online shopping and commerce.

Uploaded by

Asmita Rustagi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

1.What is your favourite way of shopping?

a) Traditional retail store b) Online store



5. For how many years you are using e-commerce?
(i)less than one year (ii)One year but<five
year (iii)More than five year (iv)Do not know/ Cannot say

4. Do you like shopping through mobile?
a)yes b)No


16. Which website do you prefer for online shopping?
a)Flipkart 2)ebay c)

6. For what purpose do you use e-commerce?
(i)For personal use(ii)For business use(iii)For both personal and business u
se


2. While shopping online, which type of online stores do you prefer?

a) Online retailers, functioning only online b) reputed traditional
retailers, also functioning online





8. how is e-commerce helpful to the consumer in the e-business domain?
(i)Broadens consumer choice(ii)Encourages price transparency(iii)Fastens
business process(iv)Do not know/ Cannot say
9. According to you how is e-commerce helpful for conducting business?
(i)Effectively caters to customers demands(ii)Smoothens business by
creating customer and businessman network (iii)Ensures guarantee of
payment(iv)Do not know/ Cannot say
10. The reason due to which you would not like to use e-business?
a)lack of personal touch
b)time gap b/w order taking and delivery
c)need for familiarity to computers and technology
d) unsafe payment options
11. Which is the most prominent domain in which e-commerce is used in
India?
(i). consumer goods (iii).Stocks & shares(iv).Travel and tourism(v). Others
7. From the various types of e-commerce, what according to you has the
largest market share?
(i)B2B Commerce(ii)B2C Commerce(iii)C2C Commerce(iv)Others


12. What are the challenges to the implementation of e-commerce in India?
(i).Slow penetration of internet(ii).Security concerns(iii).Lack of trust(iv).C
onsumers awareness level is low(v).Other factors


13. Do you think that the Govt. of India is doing enough to promote e-
commerce in India?
(i)Yes(ii)No(iii)Do not know/Cannot say
15. Do you agree that e-commerce can provide an alternative marketing
channel by eliminating middleman?
(i)Agree(ii)No(iii)Do not know/Cannot say
14. What according to you is the future of e-commerce in India?
(i).Very good(ii).Good(iii).Not so good(iv).Do not have a future in India(v).
Do not kno

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