April L.
Simon
(360) 319-6070 3328 McAlpine Rd
#114B Bellingham, WA 98225 ams3328@[Link]
Qualification
Summary and
Experience
Education &
Training
Recruitment
Employee pre-screening
Scheduling interviews
Conducting interviews
Creating, posting and managing
job announcements
o Assembling, preparing and
analyzing various data
o Managing employee benefit
records, new hire documents and
exiting paperwork
o Public speaking
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Organizational development
Project management
Regulatory compliance
Employee relations
New employee training
Conflict resolution
Background checks/child support
verification
o Presentations
o Culturally competent
o Research
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Western Washington University - Bellingham, WA
Bachelor of Arts (BA) - Communication Studies 06/11/2016
Bachelor of Arts (BA) - Anthropology 06/11/2016
Cumulative GPA: 3.66 (Combined Majors)
Honors &
Awards
Whatcom Community College - Bellingham, WA
Associates of Arts and Science
Museology Internship: Spark Museum 2016 HR functions
Service Learning: YWCA & Women Care Shelter 2011- Project
Management/Fundraising-Work Study
The Women Care Shelter: Help-Line Advocate/Administrative
Assistant
o Graduate with honors (2013), Phi Theta Kappa (2013), Thomas and
Martina Horn Returning Adult Scholarship recipient (2011-2012)
Professional
Experience
The WomenCare Shelter
Advocate - Domestic Violence Help-Line/Work Study
September, 2011 - June, 2012
Received emergency calls from victims of domestic violence, screened for confidential
information, managed front office and mail for all protected clients. Made referrals and took on
projects and tasks as needed and made quick grounded decisions during crisis situations.
Whatcom Alliance for Healthcare Advancement
Administrative Assistant/Volunteer
August, 2010 - September, 2011
Scheduled clients with various staff participated in community events and fundraisers.
Processed data, provided top notch customer service, and was available for special projects as
they presented themselves.
Zodiac Aerospace
November, 2010 - January, 2011
Human Resources Assistant/Temporary
Collaborated with external agencies, pre-screened candidates, scheduled interviews,
assembled new hire packets, prepared and analyzed data, managed employee benefit records;
new hire documents and exiting paperwork. Activated and deactivated employee security
badges upon hire and termination, communicated HR policies and procedure, conducted
background checks and child support verification.
Cascade Natural Gas
August, 2006 - April, 2010
CSR/Billing and Collections
Screened for confidential information. Start/stopped and transferred services to and from
locations. Processed payments, referred customers to local agencies, explained billing cycles
and policies, trained new employees, collected on overdue accounts, arranged for payments,
diffused escalated situations, prepared reports and made financial adjustments as needed.
Horizon Bank
August, 2004 - January, 2005
Teller/CSR
Provided customer service to new and existing customers, processed transactions, kept an
accurate till, managed financial records and promoted bank services.
Software
Skills and
Social Media
Microsoft Office (Word, Excel & PowerPoint), HRIS, DOS-Mainframe,
ABRA, CC&B (Customer Care & Billing), SPSS, Email, Google Docs,
LinkedIn, Twitter and Facebook applications.