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Software Engineer Resume - Amit Yadav

Amit Yadav is a System Engineer with over 8 years of experience in installation, administration, and troubleshooting of Windows operating systems and MS Office products. He has technical skills in Windows XP, Windows 7, Windows Server 2008, and holds an MCTS certification. Amit is currently employed by Tata Consultancy Services as a System Engineer, where his role involves providing technical support and troubleshooting networking issues. He has a B.Tech degree in ECE from R.T.U. and is married with a willingness to relocate.

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154 views3 pages

Software Engineer Resume - Amit Yadav

Amit Yadav is a System Engineer with over 8 years of experience in installation, administration, and troubleshooting of Windows operating systems and MS Office products. He has technical skills in Windows XP, Windows 7, Windows Server 2008, and holds an MCTS certification. Amit is currently employed by Tata Consultancy Services as a System Engineer, where his role involves providing technical support and troubleshooting networking issues. He has a B.Tech degree in ECE from R.T.U. and is married with a willingness to relocate.

Uploaded by

amitcalling
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Amit Yadav

Mob: - +91 9958224531


Email: - [Link]@[Link]
OBJECTIVE
To seek the challenging position in Software industry that needs innovation, creativity,
dedication and enable me to continue to work in a challenging and fast paced environment,
leveraging my current knowledge and fostering creativity with many learning opportunities.

WORK EXPERIENCE

Experienced in Installation, Administering and Troubleshooting of Windows


Operating Systems.

Administration and end-user support on Installation & Troubleshooting of MS Office


2003,2010 Products.

Managing Groups, Users and Computer Accounts by assign various utilities like Disk
Quota management, Log on hours, User rights, User Permissions, Sharing Network
Resources and Group Policy.

Coordinate and interface with outside vendors, end users, other department team
members, and service providers.

Experienced in gathering business requirements and skilled in performing business


requirements analysis.

Functional and technical understanding of ITIS modules like Incident, Problem,


Helpdesk, Change & Release Management.

TECHNICAL SKILLS
Operating Skills

: Windows XP, Windows 7 , Windows Server 2008

Certification

: Microsoft Certified Technology Specialist (MCTS) 70-640

Tools Worked on

: BMC Remedy 7.5 and 7.6 ,HP NNMi 9 , HP Operation Manager 8, IBM
Netcool Omnibus , HP Openview and HP Sitescope

EDUCATION
Qualification

Board/university

Discipline

Year

Percentage

[Link]

R.T.U.

ECE

2010

66%

PROFESSIONAL PROFILE
Employer

: Tata Consultancy Services Ltd

Date of employment

: June 2011- till date

Current Designation

System Engineer

PROJECT DETAILS

Role

: Systems Engineer

Duration

: June 2011 Till date

Environment

: Windows OS, MS Office , Active Directory , MS Exchange Server, Citrix ,VPN

Job Description:
This position assists users with technical support in installation and troubleshooting Windows
Operating system, applications, and related technology, Troubleshooting the networking and
connectivity related problems. Ensur e time ly co mple tio n o f ser vice r e que sts and
e scalatio n as pe r pre - de fine d Ser vice Le vel Agr ee me nt. Main r e spo nsibility
was to add diffe re nt de vice s w hich w er e adde d to the ne tw o r k and to make
sur e that tho se de vice s w ill re main in the ne tw o r k and wo r k pr o per ly using
HP N N Mi.

PERSONAL DETAILS
Date of Birth

27 Aug 1987

Nationality

Indian

Sex

Male

Current Location

Delhi

Relationship Status

Married

Willingness To Relocate

Yes

Languages Known

English, Hindi

DECLARATION
I hereby declare that the above written particulars are true to the best of my knowledge and
belief.

DATE:

AMIT YADAV

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