Shah Riya G. SEM-3 (Shree Kadi Nagarik Sahakari Bank Ltd.
Topic : A study of Online Inter-Banking Transaction.
Objective :
1) To study of aware about to the online transaction.
2) A review Online Inter-banking from historical perspective and online
services provided by Cooperative bank.
3)To study usage of online transaction in Cooperative Bank.
4) To establish relationship between online inter-transfer in Cooperative bank.
5)To conclude and draw recommendation for enhancing usage of online Inter-banking services.
Scope of the study :
Banks can improve their financial position or can increase their income from online
transfer with the help of this project.
This project can be used for comparing the performance of the bank with others.
This can also be applicable to know the reasons of increase in Online Inter-Banking.
To present a picture of movement of Online Inter-Banking in The KNSB.
Questionnaire:
Name : …………………………………………………………………
1)Gender :
A. Male ( ) B. Female ( )
2)Age :
A. 21 year to 30 year ( ) B.31 year to 40 year ( )
C. 41 year to 50 year ( ) D.51 year to above ( )
3)Education :
A. Primary Education ( ) B. Higher Secondary ( )
C. Bachelor Degree ( ) D. Mater Degree ( )
4) Occupation :
A. Self Employer ( ) B. Government job ( )
C. Businessman ( ) D. Professional ( )
Annual Income…………………………..
5) Do you know about Online Inter-Transaction?
A) Yes ( ) B. No ( )
6) Which category of the bank you consider as technically more advance?
A. Private Sector Bank ( ) B, Public Sector Bank ( )
7)Which of the following technology channel do you use for transaction with bank?
A. Visiting bank ( )
B. ATM / Debit card service ( )
C. Online Banking service ( )
8) How satisfied are you with RTGS / NEFT facility ?
A. Satisfied ( ) B. Unsatisfied ( )
C. Highly satisfied ( ) D. Nuturly satisfied ( )
9) How soon do you received credit in your account by RTGS / NEFT ?
A. Less than 1 hour ( )
B. From 1 to 2 hours ( )
C. More than 2 hours ( )
10) How often are you using online service?
A. Daily ( ) B. Weekly ( ) C. Monthly ( )
11) How service more than use of online transaction?
A. RTGS ( ) [Link] ( )
12) Any time face the problem of online transaction?
A. Yes ( ) B. No ( )
13) If yes than what is reason : ……………………………………………………
…………………………………………………………………………………….
14) Has Online Inter-banking transaction made your financial transaction easy?
A. Yes ( ) B . No ( )
15) If you have any other comments or suggestion please tell us ……………………….
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