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Honda Pilot Safety Features Overview

The letter from Don Wessel Honda promotes the Honda Pilot SUV, noting its high safety ratings and family-friendly features like three rows of seating, one-touch second row seats, and hands-free tailgate and Bluetooth. The letter highlights the Pilot's versatility for hauling people and cargo easily. It invites the recipient to contact the dealership at the provided number. The letter from the City of St. Louis Water Division responds to a customer's appeal of a higher-than-usual water bill. An examination found the meter was functioning properly and no leak was identified. The appeal was denied and full payment of the amount listed is due, though the water department regrets any inconvenience.

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49 views2 pages

Honda Pilot Safety Features Overview

The letter from Don Wessel Honda promotes the Honda Pilot SUV, noting its high safety ratings and family-friendly features like three rows of seating, one-touch second row seats, and hands-free tailgate and Bluetooth. The letter highlights the Pilot's versatility for hauling people and cargo easily. It invites the recipient to contact the dealership at the provided number. The letter from the City of St. Louis Water Division responds to a customer's appeal of a higher-than-usual water bill. An examination found the meter was functioning properly and no leak was identified. The appeal was denied and full payment of the amount listed is due, though the water department regrets any inconvenience.

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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Don Wessel Honda

3520 S. Campbell St. Springfield, MO 65807 417-882-3900

September 9, 2019

Angie Garcia
1935 S. Campbell St.
Springfield, MO 65807

Dear Mrs. Garcia:

Did you know that our Honda Pilot midsize SUV was ranked a top safety pick by the Insurance
Institute for Highway Safety (IIHS)? It has received “good” ratings in nearly every crash test
done by IIHS since our 2016 model redesign.

The standard Honda Pilot comes with three-row side curtain airbags, lane keeping assist system
(LKAS), collision mitigation braking system (CMBS), and the option to have hands free
Bluetooth. With three rows of seating for up to eight people, one-touch second row seats, and the
hands-free power tailgate, this vehicle is perfect for families and friends.

Whether it’s hauling kids around, moving furniture, or going to get groceries, the Honda Pilot is
versatile and makes it easy and convenient for everyday use. With just a simple kick under the
rear bumper, it prompts the tailgate to lift, making shopping a little easier with kids. The one-
touch second row seat gives you easy access to the third row so there is no climbing over seats
and a large opening suitable for an adult to easily fit through.

Thank you and I look forward to hearing from you. You can reach us at 417-882-3900.

Sincerely,

Don Wessel
Don Wessel
City of St. Louis Water Division
1640 S. Kingshighway Blvd St. Louis, MO 63110 314-633-9000000

September 9,2019

Bill Adams
1549 Clayton Road
St. Louis, MO 63141

Dear Mr. Adams,

Thank you for writing to us about your bill being three times higher than the amount of your past
three bills. We also have received your appeal about your bill. We are sorry to hear about the
difficulties that you had for your water bill in the recent month. We agree that it could have been
an error on the reading,” which is what made your bill higher.

We have examined your water meter and found no problems in the water meter. It seems to us
that one of the factors would be that the water meter has a leak or malfunction. We made sure to
send one of our technicians to investigate the problem at your residence. We also heard from our
technician about the problem that he/she found at your residence. He/she was unable to identify
and leak or malfunction. We also found that this amount of water usage could not happen in a
one-month period. After explaining it to the corporate office, they also looked into the situation
and felt that there was not an error in the meter reading. The appeal that you sent has
unfortunately been denied and your amount listed on the bill is due in full.

Sorry for the inconvenience for this problem, we hope that you will never have this problem
again. We do accept your business with us. We wish that you have a great day and again sorry
for this problem.

Sincerely,

Larry Whitehead
Larry Whitehead

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