SeaChange MediaServer 1200

Installation Guide

SeaChange International Inc.

DOC-0405-00
August 2011
 MSV1200 Installation Guide

Notice

While SeaChange believes the information included in this publication is correct as of the
publication date, information in this document is subject to change without notice.

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Manual Title: SeaChange MediaServer 1200 Installation Guide

Document Number: DOC-0405-00
Revision: 3.0.1.8
Printing Date: August 2011

Published by SeaChange International Inc.

50 Nagog Park
Acton, MA 01720 USA

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Table of Contents

Preface......................................................................................................... 5
About This Manual.......................................................................................................... 5
Related Documents ........................................................................................................ 5
Getting Technical Support ............................................................................................... 5
Revision History ............................................................................................................. 6

What is MediaServer 1200........................................................................... 7

Key Characteristics of MSV-1200...................................................................................... 7
Expansion Kits................................................................................................................ 8
Codec Packages ............................................................................................................. 9
License Control .............................................................................................................. 9

Before You Begin ....................................................................................... 10

Installation Process Overview .........................................................................................10
Installation Prerequisites ................................................................................................11
Installation Precautions..................................................................................................11

Step 1 Rack Mount the Equipment.......................................................... 12

Step 2 Complete the Internal Cabling..................................................... 13
Keyboard, Monitor and Mouse ........................................................................................13
Network Switch .............................................................................................................14
Breakout Panel..............................................................................................................15
Power and Grounding ....................................................................................................18

Step 3 Test and Update MediaServer System ......................................... 19

Verify Proper System Startup..........................................................................................19
Test the Serial Control Ports ...........................................................................................23
Install and Update the Software As Needed.....................................................................25
Test Video Recording and Playback .................................................................................60
Replace Any Faulty Components .....................................................................................66

Step 4 Connect the External Equipment ................................................. 67

Network-Based Equipment .............................................................................................67
Video Inputs and Outputs ..............................................................................................69
LTC Input......................................................................................................................70
Genlock Reference Feed.................................................................................................75
Serial Control Equipment................................................................................................75

Step 5 Configure Each MediaServer ........................................................ 77

Connect to a MediaServer in ExdUtil ...............................................................................78
Detect Any Hardware Changes .......................................................................................79

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Configure Video Inventory Functions ..............................................................................80

Configure Any SD Decoders ...........................................................................................81
Configure Any HD Decoders ...........................................................................................82
Configure Any SD Encoders............................................................................................83
Configure Any HD Encoders ...........................................................................................86
Configure Automation Support .......................................................................................89
Configure Archive Support .............................................................................................90
Restart ExdSvc on MediaServer ......................................................................................93

Step 6 Test Integrated System ............................................................... 94

Expansion Kits Upgrade ............................................................................. 95
Upgrade CEK on MSV1200 .............................................................................................95
Upgrade HDK on MSV1200...........................................................................................101
Upgrade STO on MSV1200 ...........................................................................................103

F.A.Q. ....................................................................................................... 104

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Preface

About This Manual

This manual describes how to install, power up, and configure MediaServer 1200 equipment. It
is intended for the SeaChange personnel who install the server and for any other personnel
who assist to integrate the server with the other equipment at the customer site. This manual
contains the following sections:

z What is MediaServer 1200

z Before You Begin
z Rack Mount the Equipment
z Complete the Internal Cabling
z Test and Update MediaServer System
z Connect the External Equipment
z Configure Each MediaServer
z Test Integrated System
z Expansion Kits Upgrade

Related Documents

SeaChange MediaServer 1200 Site Preparation Guide

SeaChange MediaServer 1200 Management Guide
SeaChange MediaServer 1200 RAID System Guide
SeaChange MediaServer 1100 Installation Guide
SeaChange MediaServer 1100 Site Preparation Guide
SeaChange MediaServer 1100 Management Guide
SeaChange MediaServer 1100 RAID System Guide
SeaChange MediaGateway 3.0 Lite User’s Guide

Getting Technical Support

As part of the standard service contract, SeaChange provides technical support 24 hours per
day, 7 days per week, and a process to replace faulty components quickly. You can send email
to [email protected] at any time or call the following telephone number
directly:
+1-978-897-7300
Press 1 for Technical Support, then press 4 for Broadcast products.
If a support engineer can’t take your call immediately, either hold the line or leave a phone
number they can call back. We guarantee a response within two hours, regardless of time of
day. Please have the following information available:

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• The case number, if you are calling about a previous problem

• Your name, company name, and location (city, state or province, and country)
• Telephone number at which you can be reached for the next two hours
• Detailed problem description, including the symptoms, the activities that preceded the
problem, and your troubleshooting steps and observations.

Revision History

Below table describes the major revisions that have been made to this manual.

Revision Date Description

2.1.0 2010-5-18 Updated for MSV1200 Kit 2.1.0

2.1.1 2010-7-28 Updated codec packages, license upgrade procedure

and codec configuration procedure for MSV1200 Kit
2.1.1;
Modified cache path settings for UML;
Removed archive via EXD function;
Updated description for What is MediaServer;
Added Step 5 (Installation of SMG Lite) when installing
software
2.1.2 2010-9-2 Updated for MSV1200 Kit 2.1.2: support DNxHD
encoding/decoding and hybrid encoder and simulcast
Changed the launching method of EXD Utility
2.1.2.1 2010-9-24 Added Expansion Kits Upgrade section.

2.1.2.2 2010-10-19 Updated CEK upgrade steps.

2.1.2.3 2010-12-7 Changed technical support mail address.
Refined CEK upgrade steps.
2.1.2.4 2011-1-12 Updated all screenshots for MSV back view due to the
change of PCI card sequence.
2.1.2.5 2011-3-23 Updated for MSV-PCR-05 simulcast with decoder.
3.0.0.6 2011-7-8 Updated Notes to add QT logo.
Updated expansion kits and codec packages description.
Updated installation procedure for MCL&MSV Kit 3.0.0.
Updated CEK and HDK upgrade procedures.
3.0.1.7 2011-8-1 Updated for MCL&MSV Kit 3.0.1: support AS02 profile.
3.0.1.8 2011-8-2 #14919: updated LTC Input installation procedure.

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What is MediaServer 1200

SeaChange MediaServer 1200 belongs to SeaChange MediaServer 1000 (MSV-1000) series
products. SeaChange MediaServer 1000 (MSV-1000) series is a stand-alone, broadcast quality
video server that offers multi-standard and multi-format operation, making it ideal for channel
expansion, TV broadcast, content production and even live entertainment and sports applications.
There are two models in MSV-1000 series family: MSV-1100 and MSV-1200. This manual is only
applicable for MSV-1200.

Key Characteristics of MSV-1200

The MediaServer 1200 delivers the following unique & powerful characteristics that makes it very
versatile and adaptable to various applications in a broadcast operation.

z Support SD and HD on the same platform

The MediaServer 1200 supports standard definition as well as 1080i or 720p high definition. It
can easily be configured as SD or HD or a hybrid SD & HD supporting all the multiple
compression formats and bitrate well known with the SeaChange MediaClient 6000 Series.

z Include media storage capacity with RAID 6 protection

The MediaServer 1200 is provisioned with 6 or 14 TB of usable storage based on

high-performance SATA storage with RAID 6 dual parity data protection to insure uninterrupted
performance even in the unlikely event of 2 drive failure. All drives are hot-swappable.

z Higher channel density

The MediaServer 1200 can be used with up to 4 fully independent record channels and 8 fully
independent playout channels (depending upon the codec packages chosen) with additional
support of channel expansion package as an add-on for increased channel density.

z Support multiple stream types

The MediaServer 1200 supports encoding and decoding of multiple stream types such as
DV25/50/100, IMX, MPEG 2, HDV, XDCAM HD, DNxHD, AVCIntra, AMWA AS-02, etc. The
MediaServer 1200 also supports multiple muxing type such as MXF, MXF OP-1b, MXF OPAtom,
MPEG Program Stream, MPEG Transport Stream, QT MOV (self-contained), QT MOV
(referenced), etc.

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Expansion Kits

The following three expansion kits are available for maximizing the capacity of MediaServer 1200:

- Storage Option(STO)

- Channel Expansion Kit(CEK)

- HD Expansion Kit(HDK)

Storage Option includes eight (8) hot-swappable 1TB flash disks. Channel Expansion Kit includes a
RS-422 card, a video I/O card, and a breakout panel. HD Expansion Kit includes a high
performance CPU and three 2GB DDR3 memories.

With these expansion kits, MSV 1200 series has the following eight variations.

1) MSV1200 base server

2) MSV1200 plus Storage Option

3) MSV1200 plus Channel Expansion Kit

4) MSV1200 plus Channel Expansion Kit plus Storage Option

5) MSV1200 plus Channel Expansion Kit plus HD Expansion Kit

6) MSV1200 plus Channel Expansion Kit plus HD Expansion Kit plus Storage Option

7) MSV1200 plus HD Expansion Kit (for AVCIntra-enabled codec package only)

8) MSV1200 plus HD Expansion Kit plus Storage Option (for AVCIntra-enabled codec package
only)

For details on how to upgrade the expansion kits, please refer to Expansion Kits Upgrade.

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Codec Packages

A completely new codec software packaging scheme has been adopted in MSV 1200 for its licenses
featuring flexibility and extensibility. Its foundation is established entirely upon the following five
base codec packs and an add-on option available. Additionally three expansion kits are offered for
maximizing its capacity.

Base Packs:

- SD Encoder Pack (SD10): one SD encoder

- SD Decoder Pack (SD01): one SD decoder

- HD Encoder Pack (HD10): one HD encoder capable of switching to SD encoder

- HD Decoder Pack (HD01): one HD decoder with up-converter capable of switching to

SD decoder

- Simulcast Pack (SP01): one Simulcast HD&SD decoder. This pack can be mixed with

SD/HD Encoder Pack or Decoder Pack.

Add-on Option:

- DNxHD (not available for SD)

- AVCIntra (not available for SD)

For detailed density support information, please reference SeaChange MediaServer 1200
Management Guide.

License Control

License and key control are introduced in MediaServer 1200. SeaChange generates individual
license key for a unique MediaServer. That generated key is then entered in EXD Utility. When the
EXD service is started on the MediaServer, the license key will be checked. It is no use transferring
a license key to another MediaServer as each key is unique for one MediaServer only.

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Before You Begin

This section describes what you must know and do before beginning the installation process:

Installation Process Overview

The overall process to install MediaServer takes up to four days as follows:

Task Description Duration

Step 1. Rack-Mount Unless the MediaServer is shipped pre-racked from the factory, you 1 hour
the Equipment must rack-mount it on your equipment rack.

Step 2. Complete the Before powering up the MediaServer, you must cable them to the 1 hour
Internal Cabling keyboard, monitor, mouse, network switches, breakout panels, and
power source. If the system is shipped pre-racked, some of this
cabling might already be done.

Step 3. Test and Before integrating the MediaServer with the other equipment at 1-2 days
Update MediaServer your site, you should test and update each MediaServer in isolation
System to verify that it is functional. This involves powering it up, testing its
serial control ports, updating its software to the latest release,
testing its video recording and playback functions.

Step 4. Connect the After testing the MediaServer in isolation, you can connect it to your 2 hours
External Equipment external equipment, including any network-based systems, video
routing equipment, genlock signal distributor, and serial-based
automation and control equipment.

Step 5. Configure After connecting the external equipment, you must configure the 2 hours
Each MediaServer MediaServer to work with that equipment. This involves making
changes to system settings as needed, such as to specify video
storage paths, encoding and decoding options, automation
protocols, archive support, and so forth.

Step 6. Test After configuring the MediaServer 1200, you should use the control 1-2 days
Integrated System equipment at your site to verify that the MediaServer actually
perform all the required operations properly. You may need to
adjust some system settings to get the behavior you want.

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Installation Prerequisites

Before installing the MediaServer 1200 equipment, do the following:

z Unpack all the MediaServer 1200 equipment and place it in its final (or near-final) location
as specified in the Unpacking and Handling Instructions sheet included in the shipment.

z Inspect all the MediaServer 1200 equipment as specified on the Quality Alert sheet that is
attached to the MediaServer 1200 equipment.

CAUTION -----------------------------------------------------------------

When inspecting internal components, be sure to follow proper electrostatic

discharge (ESD) prevention techniques.

Installation Precautions

When installing the MediaServer 1200 equipment, observe the following general precautions:

z Do not allow untrained people to work on the MediaServer 1200 equipment.

z Do not wear loose clothing, ties, or scarves, and roll up long sleeves.

z Make sure no power cords are connected to the MediaServer 1200 equipment when you
start.

z Keep the site dust-free and clear of debris.

z Keep tools, cabling, and chassis covers out of the way of people working area.

z Proper cooling and ventilation is required.

z Must be installed and housed in a restricted access location or a dedicated equipment

room.

z To prevent racks from tipping over onto you, never pull out more than one
MediaServer at a time from the same rack!

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Step 1 Rack Mount the Equipment

1. Bolt the equipment rack to the floor. This stabilizes the rack so that you can pull out more than
one MediaServer at a time from a rack without tipping it over.

2. If the MediaServer is already rack-mounted, skip the rest of this section. Otherwise, proceed
with the next step.

3. Determine a suitable mount position for the MediaServer and its breakout panel by reading the
racking requirements given in the SeaChange MediaServer 1200 Site Preparation Guide.

4. Mount the equipment starting from the bottom of the rack and working upward, as instructed
below. If any cables are attached to a component, drape them over the top of the component
while inserting the component in the rack, to keep the cables out of the way.

Figure 1: Rack-Mounting the MediaServer

To rack-mount the keyboard drawer, KVM switch, computer monitor, and network switches,
simply screw the four corners to the front and/or rear component racks as needed.

Wait to rack-mount the MediaServer breakout panel until you cable it to the MediaServer as
instructed in the next section.

CAUTION-------------------------------------------------------------------

When rack-mounting, watch out for the rack tipping over onto you due to its
top heavy loading. Make sure you bolt the rack to the floor before racking.

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Step 2 Complete the Internal Cabling

In preparation to test the MediaServer, cable the following equipment to the back of the
MeidaServer:

y Keyboard, Monitor and Mouse

y Network Switch

y Breakout Panel

y Power and Grounding

NOTE -----------------------------------------------------------------------

If the MediaServer is shipped pre-racked from the factory, some of this

cabling might already be done. Regardless, when you connect cables to the
back of the MediaServer, make sure to leave enough service loop to allow the
MediaServer to be pulled out from the rack without stressing the cables.

Keyboard, Monitor and Mouse

Cable a keyboard, monitor, and mouse to the back of the MediaServer as indicated in the figure
below.

Figure 2 Cabling a Keyboard, Monitor, and Mouse to the MediaServer

NOTE-----------------------------------------------------------------------

The cables shown above can come directly from a keyboard, monitor, and
mouse, or they can come from a keyboard-video-mouse (KVM) switch to
which those devices have been cabled.

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Network Switch
Cable the MediaServer to the required network switch, which should be SMC 8824M model since it
is optimized for spanning tree, as instructed below.

Figure 3: Cabling a MediaServer to a Network Switch

CAUTION ------------------------------------------------------------------

Do not cable any external equipment to the network switches yet, as the
MediaServer is not properly grounded at this point. Also, you need to keep
the MediaServer isolated from all external equipment until you have
completed Step 3 Test and Update MediaServer System.

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Breakout Panel

Each MediaServer has a breakout panel, illustrated below. Once installed, the breakout panel
provides the external interface for connecting video inputs and outputs to the MediaServer codecs,
and also for connecting serial automation and control equipment to the codecs.

Figure 4: MediaServer Breakout Panel (Outside)

If the breakout panel is already installed on the back of the equipment rack and is cabled to the
back of the MediaServer, skip this section. Otherwise, install the breakout panel as follows:

1. Set the breakout panel face down on a table, so the inside is facing up. The video port should
be on the left, and the control port should be on the right, as illustrated below.

Figure 5: MediaServer Breakout Panel (Inside)

2. Get one video cable and one control cable as illustrated below.

Video Cable Control Cable

Figure 6: Video Cable and Control Cable

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3. Connect one end of the video cable to the video port on the inside of the breakout panel, as
illustrated in the figure below the next step.

4. Connect one end of the control cable to the control port on the inside of the breakout panel, as
illustrated below.

Figure 7: Connecting Video Cable and Control Cable to Inside of Breakout Panel

5. Mount the breakout panel on the back of the equipment rack somewhere near the MediaServer,
such as just above it, as illustrated below. See SeaChange MediaServer 1200 Site Preparation
Guide for more information on racking requirements.

Figure 8: Rack-Mounting the Breakout Panel

NOTE-----------------------------------------------------------------------

In case of multiple MediaServer equipments, it is not recommended to mount

multiple MediaServers together while mounting multiple breakout panels
together. It is highly recommended to mount each breakout panel just above
each MediaServer with one empty rack unit in between them (as shown in the
above figure), which will allow space for the breakout panels.

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6. Connect the other end of the video cable to the video I/O card in the back of the MediaServer
as illustrated in the figure below the next step.

7. Connect the other end of the control cable to the RS422 card in the back of the MediaServer, as
illustrated below.

Figure 9: Connecting Video Cable and Control Cable to Back of MSV

CAUTION ------------------------------------------------------------------

Do not cable any external equipment to the outside of the breakout panel yet,
as the MediaServer is not properly grounded at this point.

Since MediaServer 1200 supports an add-on channel expansion package for increasing channel
density, MSV-1200 may include up to two RS-422 cards, two video cards, two breakout panels, two
video cables as well as two control cables. The installation of the add-on breakout panel is the
similar to the above methods. As illustrated below.

Figure 10: Connecting Two Video Cables and Two Control Cables to Back of MSV

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Power and Grounding

Connect the power and ground cables for the MediaServer as follows:

1. If all your site electrical wiring includes an embedded ground (third) wire, skip this step.
Otherwise, run a separate ground wire to any exterior screw on the MediaServer chassis.

2. Connect each of the two power cords from the back of the MediaServer to an uninterruptible
power supply (UPS) that is connected to an adequate power source. You can use a site-wide
UPS or several individual UPS units, so long as you meet the power requirements defined in
SeaChange MediaServer 1200 Site Preparation Guide.

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Step 3 Test and Update MediaServer System

Although MediaServer is tested at the factory prior to shipment, components do occasionally
receive damage during shipment. In addition, the factory-installed software may not include the
latest enhancements. Therefore, before you start using your MediaServer with any other
equipment at your site, do the following to update the MediaServer and verify that it is functional as
an isolated system:

y Verify Proper System Startup

y Test the Serial Control Ports

y Install and Update the Software As Needed

y Test Video Recording and Playback

y Replace Any Faulty Components

Verify Proper System Startup

1. Reseat all the SATA drives to make sure that they are properly installed in place.

2. Turn on the computer monitor if it is not already on. If you have the slide-away, space-saving
peripherals from SeaChange, turn them on by pressing the power button on the back of the
unit. The button is on the left side when viewing the unit from the back.

3. Turn on the MediaServer by pressing the power button on the front of the chassis in the top
right corner, as illustrated in the figure below.

Figure 11: Power Button on MediaServer

4. Check whether the blue LED on the video I/O card in the back of the MediaServer is illuminated,
as illustrated in the figure below.

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Figure 12: Checking Whether the Video I/O Card Has Power

If the blue LED is off, the video I/O card is not getting power, and you should reboot the
MediaServer. If the problem persists, contact SeaChange as instructed in Getting Technical
Support. If the blue LED is on, proceed with the next step.

5. Log onto the MediaServer as the Windows administrator. If you don’t know the administrator
password, contact SeaChange Support.

6. Check whether the Windows system tray on the MediaServer has any network connection icons
with a red X through them, as illustrated below.

Figure 13: Checking for Network Connection Problems

If you see such icons, the corresponding network connections have problems that you must
resolve before proceeding.

7. Check the Windows event logs on the MediaServer to see if any other errors occurred during
startup, by double-clicking the Event Viewer icon on the Windows desktop. Error messages
appear in red, as illustrated in the figure below.

Figure 14: Checking the Windows Event Logs for Startup Errors

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If you see an error, double-click it to learn the cause, and resolve it if you can. If you don’t
know how to resolve it, contact SeaChange Support for assistance. Make sure to check both the
system and application event logs. When you’re done, close the Event Viewer utility.

8. Check the status of the MediaServer media storage array by clicking Start > Programs > ATTO
Configuration Tool > ATTO Configuration Tool. This displays a window like the following:

Figure 15: Starting ATTO Configuration Tool

Navigate to hosts > localhost >ExpressSAS R30F in the left pane, and switch to RAID tab in
the right panel, you will see all the storage drives here, check if the status of the media storage
drives are shown green in the Attached Drives window.

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Figure 16: Checking the Status of the Media Storage Array

If there is a red exclamation mark (!) in front of the group name in Groups tab, which means
that one or more disks are abnormal, resolve the problem if you can. For detailed information of
the ATTO Configuration Tool, please refer to the SeaChange MediaServer 1200 RAID System
Guide. If you need to replace a failed component, see Replace Any Faulty Components. When
all the components show green in the Attached Drives window, proceed with the next
section.

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Test the Serial Control Ports

Do the following to verify that the RS-422 serial control ports on the MediaServer 1200 breakout
panel are functional:

1. Prepare a male serial loopback connector with the following wiring. It is required for testing the
serial ports on the MediaServer.

Figure 17: Male Serial Loopback Connector Wiring

2. Start the Extensible Disk utility (ExdUtil) on the MediaServer by double-clicking its icon on the
Windows desktop. The ExdUtil window appears with the Connect tab selected.

3. Select the Services tab, illustrated below. In the left pane of the tab, double-click the current
MediaServer, select ExdSvc in the right pane, and click Stop. This stops the ExdSvc software
on the MediaServer, which is required before you can test the serial ports.

Figure 18: Stopping ExdSvc Service on the MediaServer

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4. Disconnect the LTC cable from the MediaServer.

5. Connect the serial loopback connector to the serial port that you want to test on the
MediaServer breakout panel, as illustrated in the figure below.

Figure 19: Connecting the Serial Loopback Connector

6. Locate C:\source\Comtest tool\, unzip the compressed file CT.zip in this folder. Enter the
subfolder containing the unzipped, locate the file ct.bat, and execute it.

Following is a snapshot of communication test on Serial Port 9 by running the batch file ct.bat.
The message printout COM9 passed confirms that Serial Port 9 is working.

Figure 20: Test on Serial Port 9 by Running COM Test Tool

7. Repeat this procedure from Step 5 to here for any remaining MediaServer serial ports, moving
the appropriate serial loopback connector each time.

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Install and Update the Software As Needed

SeaChange MediaServer 1200 requires relevant software to perform its designed function as a
codec platform. The software components are compressed into a zipped package named
“MCL&MSV X200 Kit x.x.x” which is the installation package that could navigate you through the
entire process of installation of MediaServer 1200. This section introduces the installation and
update procedures of MCL&MSV kit software.

Before installation

If you have SNMP component installed on the MediaServer, make sure relevant SNMP services are
stopped prior to installation. If you start the installation while SNMP service is running, your
installation will fail due to some of the files locked by SNMP services.

Besides you have to make sure that administrator has been added in Group Policy, which is
crucial for the running of MediaServer 1200 later built up. If you are not familiar with the process of
how to add administrator in Group Policy, please refer to the following guidelines:

1. Log on to the MSV-1200 on which MSV kit is to be installed.

2. Run gpedit.msc to open Group Policy like shown below:

3. Click Local Computer Policy > Computer Configuration > Windows Settings >
Security Settings > Local Policies > User Rights Assignment from the left pane of
Group Policy and locate Log on as a service in the right pane like highlighted in the above
snapshot.
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4. Double-click Log on as a service and the following will be displayed:

Click it

5. Click Add User or Group like shown above and the following will be popped up:

Click it

6. Click Advanced like shown above and the following will be displayed:

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Click it

7. Highlight Administrator like shown above and click OK to add administrator in group policy.
If the list cannot be populated like shown above, click Find Now as shown in the above
snapshot. In the two windows that followed, click OK twice to finish adding the administrator
into group policy.

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MSV Kit

MSV kit is the main software package for the MediaServer. If your software kit is out of date or
missing on your MediaServer, update it with the latest release of MCL&MSV kit, which is in zipped
form. Please unzip it to C: drive of the MSV. It, once unzipped, contains a folder MCL&MSV X200 Kit
x.x.x which contains six subfolders: Step1, Step2, Step3, Step4 ,Step5 and Tools.

Folders Step1 to Step5 can help you execute build-up of the entire MSV system, from I/O card
driver installation, Exd installation to the registry settings. The detailed description of each of these
folders will be given in the following.

Step1: This folder contains a bat file named Step1.bat which is designed to uninstall the driver
of video I/O card equipped on the MediaServer and MCParam-related files and to delete related
registry settings. Once Step1.bat is launched, the MediaServer will temporarily be unable to
perform its designed function as a codec platform due to uninstalling of I/O card driver. So it is
obvious that this step provides a “clean” platform for next step. In other words, Step1 is applicable
to the situation that reinstallation of MediaServer system software is required. Therefore, you may
skip this step and start directly from Step 2 if you are installing MSV kit on a “clean” MediaServer for
the first time.

Step2: This folder contains a bat file named Step2.bat and a subfolder dsx.utils. As mentioned
in Step1, launching Step2.bat will start to install the driver of video I/O card. The files needed for
this installation are included in the folder dsx.utils. Generally, users don’t need to manually access
this folder.

Step3: This folder contains a bat file named Step3.bat and a subfolder Preparation. To install
MSV kit on MediaServer, some preparation work should be done on the MediaServer such as
enabling 3G memory, installing Microsoft Visual C++ 2005 and 2008 Redistributable Packages,
creating/sharing folder E:\Cache, installing QuickTime SDK, which is required to be installed for
proper use of MSV. To install, simply double-click on the executable file Step3.bat. The files needed
for the installation are included in the folder Preparation. In general there is no need to manually
access this folder.

Step4: This folder, which contains five subfolders Codec, eXd, MCDriver, MCParam, MSIC,
plus a text file readme.txt, provides the remaining and the most important components to finalize
the installation of MSV kit.

eXd subfolder: contains a complete set of installation files that are necessary to eXd
installation on the MediaServer. With setup.exe, users are able to install eXd manually, which,
however, is not what we recommend because setup.exe will automatically be invoked for eXd
installation after the infrastructure of MediaServer has been successfully built up.

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MCParam subfolder: contains MCParam.exe and several DLL files that will be copied into the
MediaServer during the software installation. Generally, users don’t need to access this folder
and the files included.

MSIC subfolder: You could enable the Codec log by applying the registry files
enable-crashdump.reg and enable-logging.reg in MSIC subfolder.

Step5: This folder contains a bat file named Step5.bat and a sub-folder SMG_Lite. Executing
Step5.bat file will install SMG Lite onto the MediaServer.

Tools: This folder contains a sub-folder MSVStat. You may need to use this tool to collect logs for
troubleshooting. Generally, users do not need to use this tool.

MSV Kit Installation and Update Guideline

To install MSV kit on the MediaServer, just follow the procedures below. To update MSV kit, please
follow the Release Notes of the new MCL&MSV X200 kits or patches.

1. Uninstall previous video I/O card driver. Access Step1 folder of the MCL&MSV X200 kit.
Double-click the executable file Step1.bat to uninstall the driver of the video I/O card. If you
are installing MSV kit on a “clean” MediaServer for the first time, you may skip this step.

2. Install video I/O card driver. Access Step2 folder of the MCL&MSV X200 kit. Double-click the
batch file Step2.bat to install the driver of the video I/O card.

3. Enable 3GB memory, create directory Cache on E:\ volume, install the Microsoft Visual C++
2005 and 2008 Redistributable Package and QuickTime SDK. Access Step3 folder of the
MCL&MSV X200 kit. Double-click to run the batch file Step3.bat to prepare for the installation
of MSV kit on the MediaServer.

4. Install CodecC, MCDriver, MCParam, and EXD. Double-click to run the batch file Step4.bat to
install those components on the MediaServer.

5. Install SMG Lite (optional). Access Step5 folder of the MCL&MSV X200 kit. Double click the
executable file Step5.bat to install SMG Lite software.

6. Optionally, in case of any troubleshooting, you may need to use MSVStat tool to collect logs.
Access Tools\MSVStat folder of the MCL&MSV kit and run MSVStat.exe.

Note after you successfully finish installing the kit by going through the four steps you
have to activate the license and configure the codec port before you could record or
playout anything.

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Example of MSV Kit Installation

The following example will show you how to perform the installation in detail.

Step 1. Uninstall Previous Video I/O Card

If you are installing MSV kit on a “clean” MediaServer for the first time, skip this step.

Locate Step1.bat under Step1 of the software kit and run by double-clicking it. The following
window will pop up:

This dialogue box pops up for your confirmation on removal of video I/O card driver (in this
example the video I/O card is a Matrox card). To proceed, click Next.

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It starts to unregistering files.

It may take a while for the uninstallation of video I/O card driver. When video I/O card driver is
successfully removed you will be prompted as shown above.

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Press any key to finish up the uninstallation in Step1.

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Step 2. Install Video I/O Card Driver

To install the driver of video I/O card, locate Step2.bat under Step2 of the software kit, run it and
follow the prompt message to finish the installation.

During the installation process of video I/O card driver, you will be prompted for restarting of your
system. Hit OK to restart. When it is restarted, the installation process of video I/O card will
continue automatically.

It might take a while before the installation could be finished, please wait.

NOTE---------------------------------------------------------------------

During the driver installation of video I/O card, the installation program will
automatically detect the firmware version of the video I/O card equipped
on the MediaServer. If the firmware of video I/O card is found different, the
installation program will refresh the firmware automatically, which may take
much longer time.

If the driver of the video I/O card (Matrox card for example) is installed successfully, you can find a
Matrox X.info icon at the Windows system tray, as shown below.

To check the video I/O card information, right clicking the Matrox X.info icon and selecting Open
X.info, as shown below:

The following window will be popped up. Select Hardware from the dropdown list of Display
Information About as illustrated in the left picture below:

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You will find that the Hardware Model is X.mio2 8000 and the tab title is X.mio2/24 Card as
illustrated by the red circle above, which indicate that the video I/O card has two encoder ports and
four decoder ports.

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Step 3. Installation Preparation

Locate Step3.bat under Step3 of the MCL&MSV kit and run by double-clicking it. It will create
directory Cache on E:\ volume, enable 3GB memory feature, and try to install Microsoft Visual C++
2005 and 2008 Redistributable Packages. Since Visual C++ 2008 Package has been generally
installed by image already, simply select Repair option and click Next button to continue. In the
rare event that it was somehow not installed, select Install button to install after reading through
license terms.

After the installation of Microsoft Visual C++ 2005 and 2008 Redistributable Packages, it will start
to install QucikTime SDK as QuickTime is required for certain types of media files.

From the drop-down list select English (United States) as the language option and click OK.
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QuickTime Setup starts to prepare the installation, wait till the following appears:

CAUTION-----------------------------------------------------------------

If you have already installed QuickTime software on your MSV, the

following dialog will be popped up asking if you want to remove QuickTime.
In this case, click Cancel to cancel the installation of QuickTime SDK.

Click Next to proceed.

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Choose Yes to agree the License Agreement.

Choose the installation location for QuickTime by clicking Browse button or accept the default
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location shown and click Next to continue.

Installation of QuickTime starts. Please wait till the following window appears.

Click Finish to complete the installation of QuickTime SDK.

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Click No Thanks as there is really no need to upgrade to video maker. It returns to the following
window.

Press any key to exit Step 3.

Then enter the RAID disk E:\ drive, you should see that Cache folder is created as shareable.
Proceed to next step only after you have verified the existence of this folder and 3GB memory
enabled. Otherwise rerun this step.

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To check if the 3GB memory is enabled, follow the steps below.

Open the Command window by running cmd after clicking Start > Run:

Run the following command, you will see the following information displayed.

bcdedit

You can see the value of increaseuserva is 3072 which means the 3GB memory feature is
enabled, as illustrated above. If you cannot see this line, please redo Step3.bat.

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Step 4. Build Up MSV System Platform

This step can help you build up the MediaServer platform as you want.

Get into Step4 folder of the MCL&MSV kit and run Step4.bat.

You will be prompted for each software component installed. In general enter Y (no quotes) for all
of them to install unless you intentionally want to skip some of them in which case enter N.

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The first software component is codec software. Input Y and hit Enter (recommended) to install
codec software as shown in the figure above.

When installation of codec is done, another question will be displayed: Do you want to install
MCDriver? Input Y to install (recommended), while input N to skip. If you input Y, the system starts
to install MCDriver as shown in the figure above.

When installation of MCDriver is completed, the next question will be displayed: Do you want to
install MCPARAM? Input Y to install (recommended), while input N to skip.

If you input Y, the system starts to install MCPARAM like shown in the figure above.

When installation of MCPARAM is over, another question will be displayed: Do you want to install
EXD? Input Y to install (recommended), while input N to skip. If you input Y, the system starts to
install EXD. The following will be displayed:

Click Next to proceed.

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Choose option MSV (MediaServer System) installation and click Next.

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Choose option I accept the terms of the License Agreement and click Next to continue.

Enter Account Name Administrator and Password cdci to log in the MediaServer and click Next.

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Enter the MSV name you want to install on and click Add to add it to the Added System Name
listbox.

Select the MSV just added in the listbox, deselect checkbox Preserve Registry values on
Force Auto Configuration, and click Next.

NOTE---------------------------------------------------------------------

Selecting the checkbox Preserve Registry values on Force Auto

configuration will preserve the registry values if you installed EXD on your
system before. However, it may cause some values incorrect, so it is
recommended to deselect the checkbox to make all the values back to
factory values.

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A list of your settings is displayed for your review. If you are satisfied with them, click Next to
proceed.

Make sure all remote nodes you are installing are logged off and click OK.

The installation process starts.

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Click Yes to add registry values.

Click OK to continue.

Click OK to continue.

Click No to restrain from opening ExdUtil as it could be opened later anytime you want.

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Click Finish to exit.

In the command line window, press any key to wrap up the EXD installation and let the
MediaServer reboot.

After the MediaServer is restarted, you MUST activate MSV license. Please refer to the next section
for license activation.

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Step 5. Install SMG Lite

In this step, you may install SMG Lite software onto the MediaServer. To install, locate Step5.bat
under Step5 of the MCL&MSV kit and run by double-clicking it. Follow the instructions to complete
the installation of SMG Lite. You may also refer to SMG 3.0 Lite Installation Guide for details.

Installation of all the software in the MCL&MSV kit as demonstrated by the example above is
recorded on C: drive in a log file at C:\MediaClient\Installation_History.log.

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License Activation & Upgrade

After the MediaServer is restarted, you MUST activate MSV license so as to ensure proper running
of MediaServer and Extensible Disk utility. The license activation steps below are identically the
same for license upgrade when receiving an upgraded license.

1. Start the Extensible Disk utility (ExdUtil) by running the executable file ExdUtil.exe under
C:\SeaChange\eXd\exe. After launching EXD utility, switch to Configuration tab, right-click on
the node, and choose Activate Codec Pack.

2. Locate the license file you received through the pop-up window, and import the license by
clicking Open button.

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3. Then configure your system by making a selection on your system’s video standard PAL or
NTSC as well as video resolution 1080i or 720p as shown below taking license
1SD10+1SD01+1HD10+1HD01+1SP01 (1 SD Encoder Pack + 1 SD Decoder Packs + 1 HD
Encoder Pack + 1 HD Decoder Pack + 1 Simulcast Pack) as an example.

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Note that if your license includes SP01 (Simulcast Pack), it will occupy two decoder channels.

4. Click Activate button.

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5. Click Yes to confirm. Wait a while before the following dialog box pops up confirming that the
license is activated successfully.

6. Then go to system registry to check if the value of FileReadBlockSize and

FileReadIFrameBlockSize of every decoder under HKEY_LOCAL_MACHINE\SOFTWARE
\Cinegy\MediaClient are set to 100000(Hex)/1048576(Decimal).

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The value of these

two keys should be
100000(Hex).

7. Also check if the value of FileWriteBlockSize in MediaClient registry of every encoder under
HKEY_LOCAL_MACHINE \SOFTWARE\Cinegy\MediaClient is set to
100000(Hex)/1048576(Decimal).

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The value of this key

should be 100000(Hex).

NOTE-----------------------------------------------------------------------------------------------

The COM port numbers in the registry represent the encoder/decoder ports.
Generally, the number sequence is decoder->encoder. If both SD and HD
encoder/decoder ports are included in your license, the encoder/decoder
ports sequence will be SD->HD.

If your MSV has one video I/O card, the decoder port numbers are 0, 1, 2,
and 3, while the encoder port numbers are 4 and 5.

If your MSV has two video I/O cards, the decoder port numbers are 0, 1, 2,
3, 4, 5, 6, and 7, while the encoder port numbers are 8, 9, 10, and 11.

For instance, if your MSV has one video I/O card, and your license is
1SD10+1SD01+1HD10+1HD01, then the port numbers under
HKEY_LOCAL_MACHINE\SOFTWARE\Cinegy\MediaClient will be 0, 1, 4 and
5, in which 0 represents SD decoder port, 1 represents HD decoder port, 4
represents SD encoder port, and 5 represents HD encoder port.

If your MSV has two video I/O cards and your license is still
1SD10+1SD01+1HD10+1HD01, then the port numbers under
HKEY_LOCAL_MACHINE\SOFTWARE\Cinegy\MediaClient will be 0, 1, 8,
and 9, in which 0 represents SD decoder port, 1 represents HD decoder
port, 8 represents SD encoder port, and 9 represents HD encoder port.

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8. Go to Connect tab and click on Connect button after the node is selected.

License is activated now.

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Configure Codec Port

The procedure of configuring codec port is very similar to that of activating license.

1. After launching EXD utility and getting it connected, right-click on the expanded node in
Configuration tab. From the popup menu choose Configure Codec Port. Note the node has
to be expanded before making a selection from the popup menu.

2. Port configuration window pops up. As shown in the figure below you could configure the
second encoder port to SD from original HD and click Configure button. Note that video
standard and resolution selections are not allowed to alter when configuring codec port as they
disabled. However you could make changes, say from PAL to NTSC, by clicking Activate Codec
Pack from the popup menu as if you were upgrading license when you are in need of making
this change.

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Note that if your license includes SP01 (Simulcast Pack), it will occupy two decoder channels.

3. Codec Pack configuration window will pops up summarizing your selections for you to review.
Click Yes.

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4. Wait a while before the following dialog box pops up confirming that the codec port is
successfully configured.

5. Restart ExdSvc services in Services tab of EXD Utility.

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Test Video Recording and Playback

Before you start this procedure, please double check to ensure that proper EXD license is applied to
your system registry.

A few sample video files are installed on the local hard disk of each MediaServer at the factory.
Using these video files, you can test the video recording and playback functions of each
MediaServer in isolation, to verify that they work properly. Do this as follows:

1. Log onto the MediaServer as the Windows administrator.

2. Start the Extensible Disk utility (ExdUtil) by running the executable file ExdUtil.exe under
C:\SeaChange\eXd\exe. The ExdUtil window appears, with the Connect tab selected:

Figure 21: Selecting the MediaServer to Control

3. In the Node Name list, select the MediaServer that you want to test, and click Connect. The
other tabs in the ExdUtil window are enabled.

4. Select the Configuration tab, and double-click the MediaServer in the left pane, followed by
CacheManager. In the right pane, you should see settings like the following:

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Figure 22: Verifying Settings to Use Local Video Storage

5. Verify that the CachePath and CacheType settings specify E:\Cache\ and CIFS,
respectively. If they do, the MediaServer is configured to use local video storage, and you can
skip to the next step. If they don’t, modify them to specify those values, and click Apply
followed by Yes three times to apply and save the changes; also change the following cache
path settings to E:\Cache\:

y Output Device Cache Path and Secondary Output Device Cache Path for each
decoder listed under MediaClientSDDecoderPorts or MediaClientHDDecoderPorts.

y Input Device Cache Path and Input VIX Device Cache Path for each encoder
device listed under MediaClientSDEncoderPorts or MediaClientHDEncoderPorts.

6. If your MSV codec package does not support any decoder, skip to Step 17. Otherwise,
continue with the next step to test the decoders.

7. Select the Playback tab, and click Refresh under the video ID List. This displays the inventory
of sample video files stored on the local hard disk, as illustrated below.

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Figure 23: Viewing the Local Video Inventory (Sample Video Files)

8. From the ID List, select the video files that you want to play out (to test the MediaServer
decoders), and click Add Before or Add After to add them to the Play List. For example, you
could select all the NTSC video files or all the PAL video files.

9. Under Exd Decoders, from the dropdown list select the MediaServer decoder that you want to
test, such as MC_SD_DECODER1, and click Connect to make a control connection to that
decoder. The playback controls below the Play List are enabled, as illustrated below.

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Figure 24: Preparing a Play List for a MediaServer Decoder

10. In the Play List section, select the video file or files that you want to play, and select either the
Trick Mode or Loop option, depending on whether you want to test trick-mode (jog and
shuttle) operations or back-to-back playout operations. For example, in the above screen shot,
two videos are selected for back-to-back playout.

11. Cable an appropriate SDI monitor to the video output port on the MediaServer breakout panel
that corresponds to the decoder that you are testing. For example, the figure below illustrates
the connection to test the first decoder of the MediaServer.

Figure 25: Cabling a SDI Monitor to a MediaServer Decoder

12. On the Playback tab, click Cue to cue the MediaServer decoder for playout. The first frame of
the video clip appears on the digital TV monitor, and the other playback controls on the
Playback tab are enabled, as illustrated below.

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Figure 26: Testing a MediaServer Decoder (Back-to-Back Playout Mode)

13. Use the controls on the Playback tab as needed to test the MediaServer decoder. Refer to the
SeaChange MediaServer 1200 Management Guide for detailed descriptions of specific controls.

14. When you are satisfied that the decoder is functioning properly, click Stop on the Playback tab
to stop playout, and click Disconnect to release control of the decoder.

15. Repeat this procedure from Step 9 to here until you have tested each additional decoder in the
MediaServer, moving the video monitor cable each time.

16. If your MSV codec package does not contain any encoders, skip to Step 26. Otherwise,
continue with the next step to test the encoders.

17. Select the Record tab in ExdUtil. For the purposes of this testing, you can ignore the VTR
section of the tab.

18. From the Encoder Device dropdown list in the Record section select the encoder that you
want to test, and click Connect to make a control connection to that encoder. This enables
various fields and controls in the Record section, as illustrated below.

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Figure 27: Preparing to Record a New Video Clip

19. In the Video ID and Duration fields, enter the name and duration of the new video file that
you will record (as illustrated in the screen shot above), and click Cue to prepare the encoder
to record the video file. This enables the Record button.

20. Cable the video source feed that you will record to the video input port on the MediaServer
breakout panel that corresponds to the encoder that you are using. For example, you can
cable the output from a MediaServer decoder to the video input port.

21. Make sure video is playing on the video source device. For example, if you are using a
MediaServer decoder as the source device, you can use the Playback tab in ExdUtil to start
back-to-back playout of one or more sample video files, as described previously.

22. In the Record section of the Record tab, click Record to start recording the new video file.
The Progress field shows the time code of the recording as it progresses. When the recording
is done, the Video ID field, Duration field, and Cue button are re-enabled.

23. Preview the new video file on a MediaServer decoder using the Playback tab as described
previously.

24. When you are done testing the encoder, click Disconnect on the Record section of the
Record tab to release control of the encoder.

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25. Repeat this procedure from Step 18 to here until you have tested each additional encoder of
the MediaServer, moving the video source cable each time.

26. When you are done testing video recording and playback on the MediaServer, select the
Connect tab and click Disconnect to release control of the MediaServer.

27. Repeat this procedure from Step 3 to here if you have multiple MediaServers in your
installation.

Replace Any Faulty Components

If your testing reveals a faulty component, such as a disk drive, breakout panel, or media cable,
replace the component as instructed below. Otherwise, skip this section.

1. Contact SeaChange as instructed in Getting Technical Support and request a return

merchandise authorization (RMA) on the faulty component, even if you already have a spare
component to use for replacement. SeaChange will ship a new component and an RMA kit,
which includes a box to return the faulty component in, packing materials, an RMA form, and a
self-addressed Federal Express packing slip.

2. Follow the appropriate installation instructions in the preceding sections of this manual to install
the replacement component. If the component is a disk drive, follow relevant instructions in
SeaChange MediaServer 1200 RAID System Guide.

3. Use RMA kit received from SeaChange to return the faulty component, and keep a record of the
Federal Express tracking number as your proof of return.

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Step 4 Connect the External Equipment

After verifying that the MediaServer codecs are functional in isolation, you can connect the
following external equipment to the MediaServer as needed:

y Network-Based Equipment

y Video Inputs and Outputs

y LTC Input

y Genlock Reference Feed

y Serial Control Equipment

NOTE-----------------------------------------------------------------------

SeaChange supplies the cables for connecting the serial control equipment,
but you must supply the cables for connecting all the other equipment listed
above.

Network-Based Equipment

Network-based equipment that you need to connect to the MediaServer includes:

z Service network equipment

Equipment that uses VDCP or proprietary SeaChange protocols to communicate with the
MediaServer must be in the same IP subnet as the first network port on the MediaServer, which
by default has a 10.x.x.x IP address. Such equipment includes the MediaLibrary single-board
computer (SBC) cards, which service MediaServer video inventory and archive requests. It can
also include automation or asset management systems that use TCP/IP communications (as
opposed to RS-422 communications). It is recommended to use the NIC ports on mother board
as the service network ports.

z Data network equipment

Equipment that uses CIFS or FTP protocols to communicate with the MediaServer must be in
the same IP subnet as the second network port on the MediaServer, which by default has a
17.x.x.x IP address. This includes the MediaLibrary file system interface (FSI) cards, which
service Server video read/write requests. It is recommended to use the dual ports on the
network card as the data network ports.

CAUTION-------------------------------------------------------------------------------

After cabling of network, please check to make sure the jumbo

frame is enabled on data network!

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To connect network-based equipment (such as an archive system) to the MediaServer, run a

standard network (CAT-5E UTP) cable from the equipment to a network port on the network card
on back of the MediaServer or on the network switch that the MediaServer is connected to. The
figure below shows an example of connecting network-based equipment directly to the
MediaServer.

Figure 28: Connecting Network-based Equipment to MediaServer

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Video Inputs and Outputs

Connect an SDI video input to the MediaServer encoder, and the SDI video output from each
MediaServer decoder, as indicated in one of the figures below.

Figure 29: Connecting SDI Video Input and Output to the MediaServer

When connecting the video cables, note the following:

z MediaServer codecs support only digital video I/O with embedded audio. The breakout
panel does not provide ports for connecting separate audio cables, analog video (TV
monitor) cables, or video time-code (LTC) cables.

z The video cables you use for these connections should comply with the audio/video
requirements specified in the SeaChange MediaServer 1200 Site Preparation Guide.

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LTC Input

SeaChange MediaServer supports LTC input per video input with the optional Miranda “Little Red”
LTC Reader serial adapter. It allows an external longitudinal time-code signal to be connected to
the MediaServer for each encoder channel. The basic function for Little Red is to provide an
interface for the MediaServer to support LTC.

This section introduces how to install LTC card on the MediaServer and how to check if they are
installed properly. If your MediaServer codec package supports only ONE encoder, you should
install only one LTC card; if your MediaServer codec package supports more encoder, you should
install more LTC cards.

To install a LTC card, follow the steps below.

Step 1. Prepare a MOXA UPort 1100 Series USB-to-serial converter.

Step 2. Install driver for the converter on the MSV, and then plug the converter into the USB
interface on the rear of MSV. For detailed installation procedure, please refer to relevant
installation guide of the converter.

Step 3. If the UPort 1100 series USB-to-serial converter is properly installed, it will be displayed in
Windows Device Manager as illustrated below.

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NOTE---------------------------------------------------------------------

The COM port of the UPort 1100 series USB-to-serial converter recognized
by the system will be different on different MediaServers.

Double click the device under Multi-port serial adapters, the Properties window will be
popped up. Switch to tab Ports Configuration.

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Click Port Setting button. Port 1 window will be popped up with the Port Number shown.

It is recommended to set this Port Number to COM4 (or a number no less than
COM21) since COM1 to COM3, COM5 to COM20 are reserved for the MSV itself. Click OK
to save the setting.

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Step 4. Connect the female DB9 end of the Little Red LTC card to the male DB9 end of the UPort
1100 series USB-to-serial converter. Do not plug the external time-code signal to the LTC
card currently.

Step 5. Restart the MediaServer to make the installation take effect.

Step 6. Access Registry Editor by running regedit in Start > Run.

If your MSV1200 has one RS-422 card, select one of the following items:

First LTC card: \HKEY_LOCAL_MACHINE\SOFTWARE\CINEGY\MediaClient\4

Second LTC card: \HKEY_LOCAL_MACHINE\SOFTWARE\CINEGY\MediaClient\5

If your MSV1200 has two RS-422 cards, select one of the following items:

First LTC card: \HKEY_LOCAL_MACHINE\SOFTWARE\CINEGY\MediaClient\8

Second LTC card: \HKEY_LOCAL_MACHINE\SOFTWARE\CINEGY\MediaClient\9
Third LTC card: \HKEY_LOCAL_MACHINE\SOFTWARE\CINEGY\MediaClient\10
Fourth LTC card:\HKEY_LOCAL_MACHINE\SOFTWARE\CINEGY\MediaClient\11

Step 7. Make the following changes to the registry item:

--- Change the value of LtcEnable (which is a DWORD value) from default value 0 to 1.

--- Change the value of LtcPort (which is a String value) to the port number you set
previously as we set in the properties window above;

Note----------------------------------------------------------------------

If you cannot find the item in the right pane, add the corresponding registry
key by locating your mouse anywhere in the right pane, right-clicking your
mouse and choosing New followed by DWORD Value (for item LtcEnable)
or String Value (for item LtcPort).

To check of the LTC card is installed properly, restart the ExdSvc service. Then access Event Viewer
by running eventvwr in Start > Run. Navigate to Windows Logs > Application to check if there are
Error messages from MCDriver.

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You should see some Error messages with the source of MCDriver and the following details:

If you can see this Error message, it means the Little Red LTC card is installed successfully. You may
now plug the external longitudinal time-code signal to the LTC card. Otherwise, redo the above
steps.

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Genlock Reference Feed

Connect a stable analog blackburst (genlock) or HD tri-level sync reference feed to the MediaServer
breakout panel as indicated in the figure below.

Figure 30: Connecting a Genlock Feed to MediaServer Codecs

When connecting the genlock feed, note the following:

z You can chain the genlock feed to the next MediaServer breakout panel as indicated in the
figure above. The chain can connect up to four MediaServers total. On the last breakout
panel in the chain, you should plug the REF OUT port with a BNC terminator.

z The video cables you use for these connections should comply with the audio/video
requirements specified in the SeaChange MediaServer 1200 Site Preparation Guide.

Serial Control Equipment

Connect the required control equipment, such as an automation system or jog/shuttle wheel, to the
MediaServer using DB-9 serial connectors as indicated in the figure below.

NOTE -----------------------------------------------------------------------

Please make sure that your DB-9 serial connectors match the RS-422 pinouts
indicated in the appropriate figure below.

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Figure 31: RS-422 Pinouts of MediaServer BOP

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Step 5 Configure Each MediaServer

When the Extensible Disk (eXd) software is installed on the MediaServer at the factory, the
MediaServer codecs are configured to record, store, and play video material using default settings
under VDCP automation. You should modify the default eXd settings as needed to fit your particular
site environment. Do this for each MediaServer as follows:

y Connect to a MediaServer in ExdUtil

y Detect Any Hardware Changes

y Configure Video Inventory Functions

y Configure Any SD Decoders

y Configure Any HD Decoders

y Configure Any SD Encoders

y Configure Any HD Encoders

y Configure Automation Support

y Configure Archive Support

y Restart ExdSvc on MediaServer

NOTE -----------------------------------------------------------------------

If for any reason you need to change an IP address on a MediaServer, you

can do so in the same way you would on any Windows computer. (Click Start
> Network Connections > Local Area Connection > Properties > Internet
Protocol > Properties.) If you change an IP address, make sure to update the
hosts files of all the machines in the IP subnet, which is connecting with the
MediaServer.

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Connect to a MediaServer in ExdUtil

1. Log onto the MediaServer as the Windows administrator.

2. Start the Extensible Disk utility (ExdUtil) by running the executable file ExdUtil.exe under
C:\SeaChange\eXd\exe. The ExdUtil window appears, with the Connect tab selected:

Figure 32: Selecting the MediaServer to Configure

3. In the Node Name list, select the MediaServer to configure, and click Connect.

4. Select the Configuration tab, and double-click the MediaServer in the left pane. In the right
pane, you should see settings like the following:

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Figure 33: Viewing eXd Settings for the MediaServer

Note----------------------------------------------------------------------

You must have a valid license key to initiate EXD Utility and keep the whole
system running properly.

Detect Any Hardware Changes

If you have reconfigured, added, replaced, or removed any components in the MediaServer since
the last time eXd was installed, complete this procedure. Otherwise, skip this section.

1. With the same MediaServer selected in the left pane (on the Configuration tab in ExdUtil),
double-click ForceAutoConfig in the right pane, and click Yes at the prompt.

2. Make sure PreserveValues is also set to Yes in the right pane.

3. Click the Save button at the bottom of the ExdUtil window.

4. Complete the procedure to Restart ExdSvc on the MediaServer. When ExdSvc restarts, it
detects any hardware changes in the MediaServer and updates the eXd configuration settings
accordingly, preserving as many of the old settings as possible.

5. When ExdSvc has restarted, select the Connect tab and reconnect to the MediaServer.

6. Select the Configuration tab and expand the node again to view the updated eXd configuration
settings for the MediaServer. Continue with the next section.

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Configure Video Inventory Functions

Configure the video inventory (cache) functions of the MediaServer as follows:

1. In the left pane under the same MediaServer (on the Configuration tab in ExdUtil), select
CacheManager. The right pane displays settings related to the video inventory:

Figure 34: Viewing Video Inventory (Cache) Settings for the MediaServer

2. Modify the settings in the right pane to specify the value of CachePath which shall be the path
of the video file inventory on the MediaServer (such as E:\Cache) and CacheType for
this MediaServer, and the video bitrate of the material stored there. Refer to the SeaChange
MediaServer 1200 Management Guide for descriptions of specific settings. After that, click Save
followed by Yes to save the changes.

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Configure Any SD Decoders

Configure each SD decoder in the MediaServer as follows:

1. In the left pane under the same MediaServer (on the Configuration tab in ExdUtil), double-click
MediaClientSDDecoderPorts.

2. Select the SD decoder, such as MC_SD_DECODER1. The right pane displays the device settings
for the decoder, as illustrated below.

Figure 35: Viewing Device Settings for a MediaServer SD Decoder

3. To set up the decoder to read video files from the correct storage location, you will have to
modify the value of Output Device Cache Path and Secondary Output Device Cache
Path to the correct storage location. Normally, you should change this setting to the path of
the video inventory on the MediaServer, such as E:\Cache. Please refer to SeaChange
MediaServer 1200 Management Guide for specific description.

4. After modifying the settings in the right pane as needed, click Save button followed by Yes to
save the changes.

5. Repeat this procedure for each additional SD decoder in the MediaServer, if there are any.

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Configure Any HD Decoders

If your MSV codec package does not contain any high definition (HD) decoders, skip this section.

Otherwise, configure each HD decoder in the MediaServer as follows:

1. In the left pane under the same MediaServer (on the Configuration tab in ExdUtil), double-click
MediaClientHDDecoderPorts.

2. Select the HD decoder, such as MC_HD_DECODER1. The right pane displays the device
settings for the decoder, as illustrated below.

Figure 36: Viewing Device Settings for a MediaServer HD Decoder

3. To set up the decoder to read video files from the correct storage location, you will have to
modify the value of Output Device Cache Path and Secondary Output Device Cache
Path to the correct storage location. Normally, you should change this setting to the path of
the video inventory on the MediaServer, such as E:\Cache. Please refer to SeaChange
MediaServer 1200 Management Guide for specific description.

4. After modifying the settings in the right pane as needed, click Save button followed by Yes to
save the changes.

5. Repeat this procedure for each additional HD decoder in the MediaServer, if there are any.

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Configure Any SD Encoders

If your MSV codec package does not contain any standard definition (SD) encoders, skip this
section. Otherwise, configure each SD encoder in the MediaServer as follows:

1. In the left pane under the same MediaServer (on the Configuration tab in ExdUtil), double-click
MediaClientSDEncoderPorts followed by Devices.

2. Select the SD encoder, such as MC_SD_ENCODER1. The right pane displays the device settings
for the encoder, as illustrated below.

Figure 37: Viewing Device Settings for a MediaServer SD Encoder

3. To set up the encoder to write video files to the correct storage location, and to assign the
correct user profile (set of encoding parameters) to the encoder, you have to first modify the
value of Input Device Cache Path and Input VIX Device Cache Path to the correct
storage location. Normally, you should change this setting to the path of the video inventory on
the MediaServer, such as E:\Cache. Please refer to SeaChange MediaServer 1200 Management
Guide for specific description.

4. After modifying the settings in the right pane as needed, click the Save button followed by Yes
to save the changes.

5. In the left pane under MediaClientSDEncoderPorts, expand Profiles and double-click the user
profile you assigned to the SD encoder, such as USER1.

A tabbed dialog appears, showing the encoding parameters you can modify in the user profile.
For example, the dialog below shows the MPEG profile, with the video tab selected. If you are
modifying a different user profile, the dialog might look different.

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Figure 38: Viewing MediaServer SD Video Encoding Parameters (USER10 Profile)

6. Modify the parameters in the user profile as needed, and click Save followed by Yes to save the
changes. Refer to the SeaChange MediaServer 1200 Management Guide for descriptions of
specific settings.

CAUTION ------------------------------------------------------------------

If you are using an MPEG profile, do not change any GOP parameters on the
Video tab without first contacting SeaChange.

7. Repeat this procedure for each additional SD encoder in the MediaServer, if there are any.

Note:

If you want to run Time Delay Application (TDA) on BOSS, there are two additional settings you
should pay attention to:

(1) Input Virtual Device Cache Path and Input Virtual VIX Device Cache Path

Press Ctrl + Shift + Backspace to enter into Exd’s super user mode as shown below:

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Click Yes to enter into super user mode, locate MC_SD_ENCODER1 in the left pane, the following
will be shown:

In the right pane, there are two values you will have to modify if you are going to run TDA on BOSS:
Input Virtual Device Cache Path and Input Virtual VIX Device Cache Path. Set the value
by the correct storage location in the correct form specified before, and click Save button followed
by Yes to save the changes.

(2) In the tabbed dialog popped up when you chose the user profile in Profiles under
MediaClientSDEncoderPorts, select Video tab, and select the checkbox of Use Start TC value for
SOM in SOM, and click Save button followed by Yes to save the changes. Refer to TDA Installation
Guide for specific descriptions.

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Configure Any HD Encoders

If your MSV codec package does not contain any high definition (HD) encoders, skip this section.

Otherwise, configure each HD encoder in the MediaServer as follows:

1. In the left pane under the same MediaServer (on the Configuration tab in ExdUtil), double-click
MediaClientHDEncoderPorts followed by Devices.

2. Select the HD encoder, such as MC_HD_ENCODER1. The right pane displays the device
settings for the encoder, as illustrated below.

Figure 39: Viewing Device Settings for a MediaServer HD Encoder

3. To set up the encoder to write video files to the correct storage location, and to assign the
correct user profile (set of encoding parameters) to the encoder, you have to first modify the
value of Input Device Cache Path and Input VIX Device Cache Path to the correct
storage location. Normally, you should change this setting to the path of the video inventory on
the MediaServer, such as E:\Cache. Please refer to SeaChange MediaServer 1200 Management
Guide for specific description.

4. After modifying the settings in the right pane as needed, click the Save button followed by Yes
to save the changes.

5. In the left pane under MediaClientHDEncoderPorts, expand Profiles and double-click the user
profile you assigned to the HD encoder, such as USER1.

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A tabbed dialog appears, showing the encoding parameters you can modify in the user profile. For
example, the dialog below shows the MPEG profile with the Video tab selected. If you are modifying
a different user profile, the dialog might look different.

Figure 40: Viewing MediaServer HD Video Encoding Parameters (USER10 Profile)

6. Modify the parameters in the user profile as needed, and click Save followed by Yes to save the
changes. If you configured the MediaServer to support 1080i HD video when installing the base
system software, make sure to change the Video Resolution setting accordingly. Refer to the
SeaChange MediaServer 1200 Management Guide for descriptions of specific settings.

CAUTION ------------------------------------------------------------------

If you are using an MPEG profile, do not change any GOP parameters on the
Video tab without first contacting SeaChange.

7. Repeat this procedure for each additional HD encoder in the MediaServer, if there are any.

Note:

If you want to run Time Delay Application (TDA) on BOSS, there are two additional settings you
should pay attention to:

(1) Input Virtual Device Cache Path and Input Virtual VIX Device Cache Path

Press Ctrl + Shift + Backspace to enter into Exd’s super user mode as shown below:

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Click Yes to enter into super user mode, locate MC_HD_ENCODER1 in the left pane, the following
will be shown:

In the right pane, there are two values you will have to modify if you are going to run TDA on BOSS:
Input Virtual Device Cache Path and Input Virtual VIX Device Cache Path. Set the value
by the correct storage location in the correct form specified before, and click Save button followed
by Yes to save the changes.

(2) In the tabbed dialog popped up when you chose the user profile in Profiles under
MediaClientSDEncoderPorts, select Video tab, and check the checkbox of Use Start TC value for
SOM in SOM, and click Save button followed by Yes to save the changes. Refer to TDA Installation
Guide for specific descriptions.

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Configure Automation Support

Configure each encoder and decoder in the MediaServer to be controlled by the appropriate
automation protocol, as follows:

1. In the left pane under the same MediaServer (on the Configuration tab in ExdUtil),
double-click Automation Protocols followed by VDCP. The right pane displays VDCP automation
settings for the MediaServer, as illustrated below.

Figure 41: Viewing VDCP Automation Settings for the MediaServer

2. If no encoders or decoders in the MediaServer will be controlled by VDCP automation, in the

right pane, set Automation Enabled to No. Click Save followed by Yes to save the change, and
skip to Step 5. Otherwise, continue with the next step.

3. In the left pane, expand both Input Ports and Output Ports, and delete any items that
correspond to encoders or decoders that will not be controlled by VDCP automation. To see which
codec a VDCP input or output port corresponds to, select the input or output port in the left pane
and check the value of Encoder Binding or Decoder Binding in the right pane. If you delete any
VDCP input or output ports, click Save followed by Yes.

4. In your VDCP automation system, bind the video disk device that you will use to represent
each MediaServer encoder and decoder to the same input or output port number that the encoder
or decoder is bound to in ExdUtil. For example, if you will use video disk device DEC5 in the
automation system to represent MC_SD_DECODER1 in the MediaServer, and MC_SD_DECODER1
in the MediaServer is bound to OUTPUT_PORT1 in ExdUtil, bind DEC5 to Output Port 1 in the
automation system.

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Configure Archive Support

If you will use SMG application to transfer video files between the MediaServer video inventory and
one or more archiving destinations, complete the steps below to configure archive support on the
MediaServer. Otherwise, skip this section.

1. In the left pane under the same MediaServer (on the Configuration tab in ExdUtil), double-click
ArchiveManager. The right pane displays archive settings for the system:

Figure 42: Viewing Archive Settings for the MediaServer

2. Modify the settings in the right pane as needed to enable archive support on the MediaServer
and to set the Archive Source Device and SMG server IP address. Refer to the SeaChange
MediaServer 1200 Management Guide for descriptions of specific settings.

3. In the left pane under ArchiveManager, select ARCHIVE, and click Add to define an archiving
destination for the MediaServer. The following dialog appears:

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Figure 43: Defining an Archiving Destination for the MediaServer

4. In the dialog, specify the name, service type, service path, transfer mode, policy name as well
as account name and password to access that location, and click OK to add the archiving
destination for the MediaServer. Refer to the SeaChange MediaServer 1200 Management Guide
for descriptions of specific settings in the dialog.

5. Repeat the two previous steps for each additional archiving destination that you want to define
for the MediaServer, and click Save followed by Yes to save your changes.

6. In the left pane, locate Archive Drives under Automation Protocols\VDCP, click Add followed
by Save and Yes to define an archive drive number that VDCP automation can use to refer to an
archiving destination that you have defined for the MediaServer.

7. In the left pane, select the archive drive number that you just added. The right pane displays
the name of the archiving destination that the archive drive number currently refers to, such as
ARCHIVE0. An example is illustrated below.

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Figure 45: Viewing the Archiving Destination Referred to by a VDCP Archive Driver
Number

8. In the right pane, set Archive Binding to the name of the archiving destination that you want
this VDCP archive drive number to refer to, such as ARCHIVE1. It must be one of the archiving
destinations that you have defined for the MediaServer under ArchiveManager. Then, click
Save followed by Yes to save the change.

9. Repeat the three previous steps to define each additional archive drive number, if any, that
VDCP automation will use when issuing archive-related commands to the MediaServer.

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Restart ExdSvc on MediaServer

When you have made all the needed eXd configuration changes on the MediaServer, restart the
ExdSvc software on the MediaServer to make the changes take effect, as follows:

1. Select the Services tab in ExdUtil.

2. In the left pane, double-click the MediaServer. A list of the SeaChange software services that
are installed on the MediaServer appears in the right pane, as illustrated below.

Figure 46: Viewing the SeaChange Services Installed on the MediaServer

3. In the right pane, double-click ExdSvc and click Yes when prompted whether to stop the
ExdSvc software on the MediaServer.

4. When ExdSvc has been stopped, register the license received from manufacturer by
double-clicking the license’s reg file.

5. Restart ExdSvc on the MediaServer. In the right pane, double-click ExdSvc again and click Yes
when prompted whether to restart ExdSvc on the MediaServer.

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Step 6 Test Integrated System

After you have integrated the MediaServer codecs with the other equipment at your site and have
configured the MediaServers to work with that equipment, use your control equipment (such as an
automation system) to test each required MediaServer operation. Such operations might include:

• Record an SDI video feed into the MediaServer as an MPEG or DV or IMX or XDCAM HD video file.

• Play an MPEG or DV or IMX or XDCAM HD video file out from the MediaServer as an SDI video
stream.

• Play a video file that was recorded by a MediaServer encoder.

• Play a video file that was imported from a MediaServer system.

• Play a video file that was imported from a video editing workstation.

• Transfer a video file from the MediaServer to an archiving destination like BMLex or UML and back
again.

When conducting these tests, you may need to adjust some MediaServer settings to get the
behavior you want. For troubleshooting instructions and information on advanced settings such as
MediaServer decoder timing, see the SeaChange MediaServer 1200 Management Guide.

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Expansion Kits Upgrade

MSV 1200 provides three expansion kits. If MSV1200 base server has been bought, you may
upgrade to do CEK, or HDK or STO to adapt to different product density. This section instructs the
upgrade steps of the three expansion kits.

Upgrade CEK on MSV1200

MSV Channel Expansion Kit (CEK) includes a RS422 card, a video I/O card, a breakout panel, a
control cable and a video cable.

Preparation

Before CEK is upgraded, due to the usage differences of COM ports, you have to change COM ports
COM11 and COM12 to COM19 and COM20 respectively. In MSV1200 base server, COM5 to
COM8 are reserved for use by decoder, COM9 and COM10 are reserved for use by encoder, while
COM11 and COM12 are not available for use. However, when CEK is upgraded, COM5 to COM12 are
reserved for use by decoder, COM13 to COM16 are reserved for use by encoder, while COM17 to
COM20 are not available for use.

To make that change, access Windows Device Manager and navigate to Multi-port serial adapters >
MOXA CP-118EL Series (PCI Express Bus).

Right-click on it and choose Properties, and then switch to Ports Configuration tab.

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Select COM 11 and click Port Setting button.

Select COM19 from the Port Number dropdown list, and click OK to submit the change. You will see
that COM11 is now changed to COM19 with COM12 being automatically changed to COM20.

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Click OK to submit. You can verify the change made by expanding node Ports (COM & LPT) in
Device Manager as shown below.

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CEK Upgrade Steps

Follow the steps below to upgrade CEK on the MSV1200 base server.

1. Install the second RS422 card (MOXA card) and second video I/O card (Matrox card) from the
CEK into the designated PCI slots of the MSV1200 as illustrated below.

2. Get one video cable and one control cable as illustrated below.

Video Cable Control Cable

3. Connect one end of the video cable to the video port on the inside of the breakout panel, as
illustrated in the figure below the next step.

4. Connect one end of the control cable to the control port on the inside of the breakout panel, as
illustrated below.

Video Cable Control Cable

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5. Mount the breakout panel on the back of the equipment rack somewhere near the MediaServer,
such as just above it, as illustrated below.

NOTE-----------------------------------------------------------------------

In case of multiple MediaServer equipments, it is not recommended to mount

multiple MediaServers together while mounting multiple breakout panels
together. It is highly recommended to mount each breakout panel just above
each MediaServer with one empty rack unit in between them (as shown in the
above figure).

6. Connect the other end of the video cable to the video I/O card in the back of the MediaServer
as illustrated in the figure below the next step.

7. Connect the other end of the control cable to the RS422 card in the back of the MediaServer, as
illustrated below.

8. Now the CEK upgrade is completed. There is no need to re-install the drivers for the RS422
cards and video I/O cards again with this upgrade.

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Verification

Accessing Device Manager, now you would see the MOXA communication ports are listed ranging
from COM5 to COM20 (not necessarily in order), among which COM5 to COM12 are reserved for
use by decoders, while COM13 to COM16 are reserved for use by encoders. However, COM17 to
COM20 are irrelevant to EXD.

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Upgrade HDK on MSV1200

If your MCL license does not include AVCIntra feature, HDK must be upgraded on CEK, so please
upgrade CEK first. If your MCL license includes AVCIntra feature, you may upgrade HDK without
CEK.

Follow the instructions below to install the HDK onto the MSV1200.

Install the CPU from the HDK into CPU2 slot on the motherboard, like shown below.

Install 3 DIMMs from the HDK into the DIMM2 slots on the motherboard, like shown below.

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After HDK is upgraded, following changes should be performed to make the upgrading take effect:

a) Flush version BIOS V1.1 again.

b) Modify virtual memory from 6145MB to 12289MB in System Properties window.

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Upgrade STO on MSV1200

After Storage Option (STO) is upgraded on MSV1200, those additional 8 disks must be added
into current RAID system. Please reference SeaChange MediaServer 1200 RAID System Guide
for how to add drives to an existing RAID group.

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F.A.Q.

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