A. Choose the correct answer!

The following dialogue is for questions number 4. What will the receptionist do after she got the
1to5! guest's passport?
Receptionist "Good morning. Can I help you, a. Carry the guest's luggage into his room.
Sir?" b. Accompany him to have breakfast.
Guest "Ye9, I'd like to check in, please." c.. Put the guest's details of information into
Receptionist "Certainly, Sir. Do you have a res- the computer.
ervation?" d. lnstruct the guest to fill in the personal
Guest "Yes, the name is Piper. information form.
Receptionist "Mr. Charles Piper, standard room e. Rewrite the guest's passport in a piece of
with single bed for three nights." paper.
Guest "That's right." 5. Where is the guest room located on?
Receptionist "May lhave your passport, a. The 1"tfloor of the hotel.
please?" b. The 2"d floor of the hotel.
Guest "Yes, here it is."
c, The 3'd floor of the hotel.
Receptionist "Thank you. I need to put your
d. The 4b floor of the hotel.
details into the computer." e. The sth floor of the hotel.
Guest "That's OK. I don't need my pass-
port right now so I can leave it with The following dialogue is for questions number
you and l'll come and get it later 6 to 10.
this afternoon.' lvlandy :"Hello.
Receptionist: ''That ll be fine, Sir. Here is your
Cindy : "Hi, Mandy. lt's Cindy. l'm still at work."
key. Your room is o0 the second l\4andy : "Work? I thought you got off work at
floor. Would you like the porter to 4;00."
help you wiih your luggage?"
Guest "Yes, please. They're a bit Cindy : "l was supposed to but I had to meet the
boss. Listen. l'm running late. Could you
1. When does the conversation happen? do me a favour?"
a. In the morning. d. ln the evening. Mandy :"Sure. nnytnlng. Anything I can do for
b. ln the midday. e. ln the night. you?"
c. ln the afternoon. Cindy ; "l will hold my daughter's birthday party
How long wnt the guest slay in the hotel? tonight. Could you pick up my daughter
.4. Two days. d. Three nights. at school?"
b. Two nights. e. Four days. Mandy : "l'll do that right now. Anything else?"
c. Three days.
Cindy : "Nope. That's it. Oh. By the way, l'll be
3. What kind of room does the guest order? stopping by the store on the way home.
a. Standard room with single bed. Do you need anything?"
b. Standard room with two beds. Mandy : "Yeah. Actually, I do. We're out of bread.
c. Executive room with single bed. Would you mind picking some up from
d. Deluxe room with single bed. the
e. Deluxe room with two beds.
 Cindy : "No problem. I should be home in an 13. Mrs. Sari : "The room is very dark."
hour. See you soon."
Ayu : "Do you want me to turn on the light
Mom?"
Mandy : 'Actually, I'll probably be gone bythe time Mrs. Sari : "....
you get here. I'm meeting some friends a.
That's very kind ofyou
for coffee." b.
Think of yourself
Cindy : "OK, then. See you later tonight. Have c.
Don't bother me
fun." d.
I don't think that will happen
6. Where is Cindy now? e.
You are so helpless
a. ln her office 14. Ali . :
"Do you need any help. Ma'am?"
b. ln her home :
Mrs. Nia "Yes. please. I can't find my olasses."
c. ln the school The underlined words express ....
d. ln the street a.
preference
e. ln her mother's home b.
accept offering help and assistance
7.
c.
accept apology
What is Cindy's request to Mandy? d.
offering help and assistance
a. To deliver her a food e.
apology
b. To pick up her daughter
15. Marta : "lt's very hot here. ...."
c. To make her a cake
Sinta : "Sure. No problem."
d. To do her homework a. Could you close the door?
To deli\et the permission letter b. Would you mind if I turn on the fan?
8. When will Cindy hold her daughter's birthday c. Would you turn off the fan?
party? d. May I leave now?
a. This night d. Yesterday e. May you leave now?
b. Tomorrow e. Last night 16. Rani : "Finally, it's break time ... a cup of
c. Next week coffee?"
9. The expression below is included into the Yudi : "That's very nice of you."
expression of request .... a. Shall lhave
a. Hi, Mandy. lt's Cindy. l'm still at work b. ilay you get me
b. I thought you got off work at 4:00 c. May I offer some help to get
c. Could you do me a favour? d. May you help me get
d. lwill hold my daughter's birthday party
e. Would you like me to get you
tonight
'17. Fani : "This chart is very hard to read. don't
I

e. I'll be stopping by the store on the way understand the figures."

home
Patrick : "...."
qulgf bread."
Fani : "Thanks, Yoko!"
10. "We're a. l'll repeat your order.
The underlined word above has the same mean- b. Let me help you with that.
ing with .... c. Could you read it for me?
a.empty d. too much d. I don't think I mind.
b.full e. too little e. Would you like to read it?
c.enough 18. Sindhu : "Shall lcarry your box, Mom?"
11. Adi : "May I lift your bag, you look tired." Mom : ".... I can carry it myself."
Anang : ".... I appreciate it." Sindhu : "That's alright."
a. No d. No way a. No, thanks d. Of course
b.You can't e. lt's a secret b. With my pelasur e. Certainty
c.Sure, thank you c. You're really kind
'19. The shopkeeper : "... to try the shoes on?"
12. Sandra : "...." Miss. Nonik : "No, thank you. I can do it
Dini : "Sure, ice tea will be great." myseff."
a. Do you mind if I cook you a fried rice? a. Can you help me
.
b. Do you mind if I give you a flower b. May you help me
c. May bring you a drink? c. Do you mind helping me
d. May help you? d. May I help you
e. May know your name? e. Would you like to help me
20. Shop assistent : "Welcome, Madame ...?" The following text is for questions number 23
Lady buyer : "Thanks. lwant to see some to27.
, historical books." To Mr Jacob Stevenson
Shop assistent : "Well, you go to the books I am a retired police officer with outstanding
department. This way, achievements in my years ofjob. My colleague has
please." iriformed me that you require a volunteer security
Lady buyer : "Thank you. guard to protectfoods supplies forthe flood victims.
a. anything I can do for you At present, I have a lot of free time. I would be
b. nice to see you happy to offer my services in the morning five days
c would you mind helping me in a week. lf you think I am eligible for this position,
d. would you like to help please contact me or send me an email.
e. do you want to help Yor faithfully,
Mark Sebastian
21 . Edo : "Can I helo you?"
Tyo : "Sure. Will you bring me a PaI sf 23 Who send the letter?
water?" a. l\4r. Budiman

Edo : "Certaintly."
b. Mr. Suryatama
c. Mr. Budiman's uncle
The underlined sentence is the expression of.... d. Mr. Suryatama's uncle
a. asking to do sornething e. Mr Budiman's brotheruncle
b. asking someone's ability 24. What was thejob ofthe sender of the letter before
c. asking for help he was retired?
d. offering help a. Policeman d. Army
e. refusing help b. Fireman e. Naval
c. Security guard
22. lnlan : "Excuse me! ... to help you turn the 25. What does the sender of the letter offer?
TV off?" a. Helping to keep Mr. Budiman's house still
Ana : "Yes, please. Thank you very much." safe
a. I am pretty sure I will b. Helping landslide victims
b. ls it okay for me c. Helpihg to keep Mr. Suryatama's house still
c. Can you order me. safe
d. Foods and drinks supplier
d. Would you like me e. Security service
e. ls it possible for me
B. Answer the following questions correctly!
The following dialogue is for questions number 1 to 5.
Ryan: "Good morning. May I help you?"
Doni : "Yes, I'd like to buy some jackets for me and my brother."
Ryan : "Which ones would you like?"
Doni : "l'd like to have a look at some blue ones. Could you show me some, please?"
Ryan : "Yes, of course. Here you are."
Doni : "Thankyou.These looks nice, buttheyaretoosmall."
Ryan : "Shall lget you the biggest ones?'l
Doni : "Yes. please. lll have the medium size."
Ryan : "Well, I will take for you."
Doni : "Thank Vou so much."

Questions:
1. Based on the dialogue above, who is Ryan?

2. Who are involved in the dialogue above?

Answer: ...........-.
3. Where is the dialogue probably take place?

4. Who would like to buy some jackets?

5. What colour does the buyer like?

The.following dialogue is for the questions number 6 to 10.

(ln the afternoon, Nana and Hilman were very hungry. They wanted to eat something, and then found a
-fhen
restaurant. The menu looked very delicious. They choosed a table, sat down, and read the menu.
they waited. At lastthe waiter comes.)
Waiter : "What would you like to eat, guys?"
Nana : "Well, l'd like.salad, please."
Waiter : "What kind of dressing do you like? We have French, ltalian, and Blue cheese."
Nana :"Blue cheese, please."
Waiter : "Salad with Blue cheese, ls there anything else?"
Nana : "Yes, I'll have some garlic bread and a glass of mango juice."
Waiter : (to Hilman) "How about you, what do you want to order?"
Hilman : "Pizz,- large, with ice tea, please."
Waiter : "Wait for a moment please. The food will be ready not more than fifteen minutes."
Nana : Sure."

Questions:
6. Who are involved in the dialogue above?

7. How did the menu look like?

8. What do they order?

9. What does the waiter say to offer the menu?

10. Where does the conversation take place?