Customer Support
For all Air Canada inquiries, including new Air Canada
reservations, changing or cancelling your reservation, or flight
information.
Flight Info and Reservations
1-888-247-2262
Toll free 24hrs/7days within Canada and the U.S.
Other numbers
Delayed or Damaged Baggage
1 888 689-BAGS (2247)
Please let us know if you have a WorldTracer file
and you have not been reunited with your bags
within 3 days.
Air Canada Customer Relations
Do you have a travel related concern or compliment
you would like to submit?
Send us an email
For all Aeroplan-related inquires, including changing or
cancelling a flight reward, your Aeroplan account, or for
missing points.
How can we help you?
Type your question hereSearch
Most Common Questions
What are the size and weight restrictions for baggage?
How can I change or cancel my reservation?
Can I select my seat in advance?
Can I get a refund for a ticket I didn't use?
How do I check in and get my boarding pass?
How do I report a missing or damaged bag?
Can I change or cancel an Aeroplan flight reward?
Where can I request missing Aeroplan points?
Do my Aeroplan points expire?
Explore Other Topics
Missing Bags Receipt Requests
Refund Services Cancel an Online Booking
?
Lost Items Frequently Asked Questions
eCoupons and Travel Customer Service Plan
Vouchers
How can we help you?
Do you have a question or comment for us? You can look through our
topics to see if we've already covered your question, or contact us by phone
or email anytime.
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