Hospital Lahad Datu
Syslog
Generated by Technician on : Mar 21, 2023 12:00 AM
Total records : 21
Created Time : From Mar 20, 2023 12:00 AM To Mar 20, 2023 11:59 PM
Request ID User Location Created Time Completed Time Time Elapsed Description Resolution Request Status Priority Technician
Application
46089 Mohd Fazli Bin Abu bakar Counter Mar 20, 2023 08:57 Mar 20, 2023 09:19 [Link] Unable to Manage Patient Queue Change User Primary Specialty to Rehabilitation. Issue Closed Severity 3 Khatijah Binti Ramli
AM AM closed.
46098 Noor Adimah Binti Herman Counter Mar 20, 2023 11:50 Mar 20, 2023 04:00 [Link] User request to create new customerSk Nanga Done create customer using TOAD (AR_CUSTOMER) Closed Severity 2 Khatijah Binti Ramli
AM PM Kua,D/A Pejabat Pendidikan Selangau,New Township, as per user request. Issue [Link]: SKNANGA
Selangau,96000 Sibu, [Link]: 082-473473
46102 Nor Gaibul Gaib Zalilah Ramasa Counter Mar 20, 2023 04:34 Mar 20, 2023 04:40 [Link] Unable to Transfer In Patient to Ward 4B due error Check Age Group / Gender from Adult to non specific Closed Severity 3 Khatijah Binti Ramli
PM PM "age and gender not match to specific ward". Patient age (select) at Inpatient Management - IP Code Setup -
LD00281743. Bed For Nursing unit. Inform user to Select Another
Bed. Issue closed.
Count 3
Hardware
46085 USER Room 18 Mar 20, 2023 07:56 Mar 20, 2023 08:30 [Link] unable to print Restart spooling, add remove printer and test print in Closed Severity 2 Mohd Shahrin bin Ahmad Mahmood
Request ID User Location Created Time Completed Time Time Elapsed Description Resolution Request Status Priority Technician
AM AM [Link]. Issue closed.
46088 Suzianah Bt Sait Counter Mar 20, 2023 08:32 Mar 20, 2023 08:40 [Link] Unable to print sticker Tighten network cable Closed Severity 2 Rymie Bin Hussin
AM AM
46090 USER Doctor Room Mar 20, 2023 09:14 Mar 20, 2023 09:27 [Link] PC failed to turn on Choose start normally during start up Closed Severity 2 Rymie Bin Hussin
AM AM
46091 Azizah Office Mar 20, 2023 09:16 Mar 20, 2023 09:31 [Link] PC hang when open Excel Show how to share slide. Closed Severity 2 Mohd Shahrin bin Ahmad Mahmood
AM AM
46094 Febian Binti Henry Yapolai Office Mar 20, 2023 09:33 Mar 20, 2023 09:43 [Link] Monitor no display Plug in monitor socket. Closed Severity 2 Jeslee Osmond Jeris
AM AM
46096 Siti Aisah Binti Nomin Room 8 Mar 20, 2023 11:11 Mar 20, 2023 02:03 [Link] Unable to print result Restart printer. Closed Severity 2 Mohd Shahrin bin Ahmad Mahmood
AM PM
46099 USER Cytology Mar 20, 2023 11:50 Mar 20, 2023 01:48 [Link] Printer server offline Set time & date to actual. Issue closed Closed Severity 2 Rymie Bin Hussin
AM PM
46100 Misna Octavia Made Blood Bank Mar 20, 2023 12:00 Mar 20, 2023 12:21 [Link] Sticker printed not center. Set new size for sticker. Issue closed Closed Severity 2 Rymie Bin Hussin
PM PM
46101 Naslin Mohammad Blood Bank Mar 20, 2023 01:50 Mar 20, 2023 02:06 [Link] Unable to print stciker. Restart printer and adjust sticker size. Closed Severity 2 Mohd Shahrul Sharmin Enggoh
PM PM
46105 Sazalina Binti Sahidun Counter Mar 20, 2023 09:38 Mar 20, 2023 09:39 [Link] Cannot print. Restart PC and Print spooler. issue closed via remote. Closed Severity 2 Mohammad Aidiel Bin Sadri
PM PM
Count 10
System
46087 USER Room 19 Mar 20, 2023 08:32 Mar 20, 2023 08:33 [Link] to install Radiant software install radiant software as user request. issue closed Closed Severity 2 Mohd Shahrin bin Ahmad Mahmood
AM AM
46092 Siti Aisah Binti Nomin Room 8 Mar 20, 2023 09:19 Mar 20, 2023 09:19 [Link] VMWare hang End task. Restart vmware Closed Severity 3 Afiqah Binti Abidin
AM AM
Count 2
User Support
46086 USER Danum Hall 1&2 Mar 20, 2023 08:01 Mar 20, 2023 08:13 [Link] To setup laptop & projector. Done setup as per request. Issue closed Closed Severity 3 Rymie Bin Hussin
AM AM
46093 USER Danum Hall 1&2 Mar 20, 2023 09:25 Mar 20, 2023 10:11 [Link] Unable to share slide Assist user to share slide in Google Meet. Closed Severity 2 Mohd Shahrin bin Ahmad Mahmood
AM AM
46095 USER Sister Room Mar 20, 2023 10:13 Mar 20, 2023 10:14 [Link] To insert 0 in front of phone numbers in Excel Assist user to convert cell format to text. Closed Severity 3 Afiqah Binti Abidin
AM AM
46097 Azizah Office Mar 20, 2023 11:20 Mar 20, 2023 04:46 [Link] Hang when using Excel Create new user account. Issue closed. Done via Closed Severity 3 Muhammad Hasif Bin Hassanuddin
AM PM remote.
46103 Dr Sharah Binti Engal Counter Mar 20, 2023 07:24 Mar 20, 2023 07:25 [Link] change discharge summary. Tell user to cancel discharge and add new discharge. Closed Severity 2 Mohd Shahrul Sharmin Enggoh
PM PM issue closed.
46104 USER Blood Bank Mar 20, 2023 09:20 Mar 20, 2023 09:21 [Link] Folder E Blood Bank. Run \\lhdc0283 and copy folder to desktop. issue Closed Severity 2 Mohammad Aidiel Bin Sadri
PM PM closed.
Count 6
Summary Report
Count 21
