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QUESTIONNAIRE ON Questionnaire 2

This document contains a 16 question survey about consumer purchasing behaviors for both online and offline shopping. It asks respondents about their online shopping frequency, motivations, preferred times, usual buying patterns, delivery methods, benefits, drawbacks, offline shopping frequency, influencing factors for both online and offline purchases, preferences around shopping with others, value placed on sales assistance, and interest in friends'/family's purchases. The survey collects demographic information and uses primarily multiple choice questions to better understand customers' shopping preferences and experiences.

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Parth Khanna
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649 views3 pages

QUESTIONNAIRE ON Questionnaire 2

This document contains a 16 question survey about consumer purchasing behaviors for both online and offline shopping. It asks respondents about their online shopping frequency, motivations, preferred times, usual buying patterns, delivery methods, benefits, drawbacks, offline shopping frequency, influencing factors for both online and offline purchases, preferences around shopping with others, value placed on sales assistance, and interest in friends'/family's purchases. The survey collects demographic information and uses primarily multiple choice questions to better understand customers' shopping preferences and experiences.

Uploaded by

Parth Khanna
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

QUESTIONNAIRE ON CONSUMER PURCHASING BEHAVIOUR TOWARDS

ONLINE VS OFFLINE SHOPPING

Age: Gender: Name:

1) Have you tried online shopping?

a. Once
b. Twice
c. Thrice
d. More than twice

2) How often you purchase online (frequency)?

a. Very often
b. Often
c. Sometimes
d. Rarely
e. Never

3) When will you online shopping (motivation)?

a. At leisure
b. During offers/promotions
c. On need
d. Mood/Desire
e. Regularly

4) What is your preffered time for online shopping?

a. Morning
b. Evening
c. Work hours
d. Break hours
e. Night

5) What are your Usual Buying patterns of online shopping?

a. Search Offline and buy Online


b. Search Online and buy Online
c. Search Online and buy Offline
6) How the delivery of the product done usually?

a. At Office/Institution
b. At Home
c. Through friends
d. Collect from Courier office

7) What do you think as the most important benefit of online shopping?

a. Time saving
b. Easy access
c. Genuine
d. More choice
e. All of the above

8) What do you think as the important demerit of online shopping?

a. Security problems
b. No self-shopping experience
c. No bargain
d. Delay in delivery time

9) How many times you go for offline shopping?

a. Every month
b. Regularly
c. Once in a week
d. Every different season

10) Which factor affects you to buy online?

a. Advertisement
b. Social media
c. Internet
d. All of the above

11) Tick the reason why you choose offline shopping?

a. Prefer to touch the product


b. Better return policies
c. In store discount
d. All of the above
12) Which factors influence you to buy offline?

a. Check product quality


b. Reliability
c. Accuracy
d. All of the above

13) When you go to offline shopping, do you like to go along with friends or family who help
you in making choices?

a. No, I like to shop alone


b. Yes

14) Do you value the suggestions or help from the friendly salesman at exclusive store?

a. No, it’s annoying


b. Yes, it’s helpful

15) Does it interest you to know, what your friends/family buying?

a. Yes, it helps me shop(decide) from their personal brand reviews


b. No, I don’t care

16) What do you think as the most important benefit of offline shopping?

a. Easy refund
b. Return policy
c. Both
d. None of these

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