Driven by

LEARNING

Training Programme
For Automotive Technology
 Introduction
The maintenance and repair of modern vehicles
has become increasingly complex, with electronic
technology and intelligent systems in passenger
cars growing exponentially over recent years.
It is therefore essential to have not only the
correct tools, diagnostic equipment and skills,
but technical knowledge and up-to-date
information are also vital.

Training with Bosch provides today’s technicians

with the required knowledge and expertise,
enabling them to work effectively and more
efficiently on the latest vehicles, covering the
most up-to-date systems including ADAS and
Electric Vehicles.

Our technical and customer-focused portfolio

of training is structured to benefit all levels of
interest, from short online essential skills-learning,
right up to advanced master technician proficiency,
with individually certified courses and complete
industry-recognised programmes.

Benefits at a glance

- Perfectly balanced between classroom

and hands-on workshop learning
- Majority of courses held over 1 or 2 days,
at our dedicated Training Centres
- Online and blended-learning options for
new technology courses available
- More effective and efficient maintenance
and fault diagnosis
- Improved profit for your business
- Greater customer satisfaction

More information can be found on these courses

over the following pages and also online at
www.bosch-training-solutions.com

Train with experts and future-proof your

business with Bosch.

2 3
Learning at the highest level Contents
Bosch Training Solutions
Bosch offers training solutions for every target group, from beginners to highly-experienced Introduction 3
professionals, from short half-day sessions to longer courses.

Our technical courses provide participants with a comprehensive understanding of a multitude Online Training 6-7
of vehicle systems available on the market. Besides Bosch’s own systems, the training also
covers other manufacturers’ systems, providing participants with an excellent variety of content
and knowledge. Course content is geared very much towards practical application and has been
Bosch Training Centres 8
specially designed to address the needs of automotive workshop personnel.
Introduction to Training Programmes 9

Your benefits Bosch Diagnostic Technician Programme 10 - 25

Bosch Master Technician Programme 26 - 35

▶ Decades of experience and comprehensive knowledge of almost
every automotive system
Diagnostics 36 - 41
▶ Effective and efficient solutions to numerous situations and applications
▶ Knowledge gained facilitates faster repairs, maintenance and servicing work
Alternative Drives 42 - 47
▶ Highly-qualified instructors deliver to small groups, ensuring focussed
and structured learning
MOT Courses 48 - 51
▶ Participation in training increases employee motivation and satisfaction
▶ Additional qualifications within your team earn customers’ trust
Body & Comfort 52 - 55
▶ Increased sales through systems and application knowledge
▶ A methodical approach reduces waiting time for customers Online Courses 56 - 61

Additional Courses 62 - 63

Business Skills 64 - 71

Accreditation 72 - 77

Training Locations 78 - 79

4 5
New Online Training Bosch Automotive Training Solutions (BATS)
Summary A new improved online platform

The Bosch training portfolio can be accessed online from the new
Bosch Automotive Training Solutions platform, allowing you to book and

W manage your training courses. After the registration process, every

NE
We have recently developed a wide portfolio of
customer has access to their own account and training records.
Online 'Virtual Classroom' and 'Blended Learning' options.
Workshop managers have the ability to view the training history of
employees and can select, and book, specific training courses for them.
These are delivered via an online video link, by our very own Bosch
This enables training and further education to be planned and organised
Trainers, creating a fully-interactive learning experience and bringing the
in a highly systematic way.
course direct to you, whilst you attend from the convenience and comfort
of your workshop, office desk, or even from home. What's more, you save
• Customer-friendly interface
time and money, with no expense for travel or overnight accommodation.
• Additional workshop management roles
• Online course booking
You will find more information on all of the below courses in their
• Printing of Training Certificates
corresponding section of the catalogue.
• Continuous updates based on customer requirements
• Single sign-on with Global Bosch ID
• New design in line with other Bosch customer websites

How to access
1 Register at www.Bosch-Training-Solutions.com
E-Learning (Always available, Online and FREE of charge) and create your Bosch ID

- ESI-KTS Introduction Training (Replaces KTS User course) Page 37 2 Once you receive your confirmation email, log in using
your new Bosch ID and password
Virtual Classroom (VC) Online Training
3 Follow the on-screen prompts to create your User Profile
- Known Fixes, Tips & Tricks - VSTD51-VC Page 38
4 Browse the Training Solutions website for course dates,
- Electric/Hybrid Vehicle System Awareness - VSH22-VC Page 43 online bookings, planning and management of your
- Vehicle Safety Systems - Airbag - VSB43-VC Page 57 training requirements

- Vehicle Safety Systems - Braking - VSC42-VC Page 58

- Vehicle Safety Systems - TPMS - VSC44-VC Page 59
- Vehicle Fuel Systems - Diesel - VSD46-VC Page 60

Blended Learning (B) Training

- Hybrid and Electric Vehicle Systems (Level 2 & 3 Combined) Page 44
VSH267-B
- Hybrid and Electric Vehicle Systems (Level 4) VSH28-B Page 45
- Advanced Driver Assistance Systems (ADAS) - VSB41-B Page 53

6 7
Bosch Training Centres Introduction to
Bosch Training Programmes
As a world-renowned Superbrand and with over a century of experience in innovation, Bosch has
set the standards globally as a provider of automotive systems, parts and technical solutions.

Much of our strength comes from our close Available at our dedicated Training Centres Bosch are pleased to offer two industry-recognised programmes of Vehicle Systems training,
partnerships with vehicle manufacturers, in Denham, Doncaster and Glasgow, these designed to provide structured learning, with the aim to increase both knowledge and skill levels
for whom we design, develop and produce courses are delivered by highly-qualified, as the candidate progresses sequentially through the courses.
state-of-the-art systems and components experienced trainers, many of whom have
the world over. a professional workshop background,
and are keen to share their wealth of
Consequently, Bosch has cemented a strong
history in automotive aftermarket products
knowledge and experience with fellow
independent workshops.
Bosch Diagnostic Bosch Master
and support with a diverse portfolio of parts,
diagnostic solutions and workshop services. Using the latest diagnostic equipment
Technician Technician
and proven techniques, during hands-on Programme Programme
Learning and development are sure keys to workshop training sessions, we work with
success and this philosophy is underpinned small groups of participants in order to help
by a broad range of training courses, in all them to understand the routines and content
areas of automotive technology, vehicle they have learned. This enables them to Beginning with the essential diagnostic skills covered in VSE1 (Essential Test Procedures),
systems and diagnostic expertise. become more effective and efficient as then following the pathway through the programme ensures that the prerequisite learning
technicians in their workshops, whilst is achieved at each stage, prior to attending the following course.
also gaining industry-recognised
qualifications and skills. Content of both Diagnostic and Master Technician Programmes is delivered in line with the
requirements of our partners at the Institute of the Motor Industry (IMI) for their awards of
Diagnostic and Master Technician. Therefore, upon successful completion of the Bosch
programmes, the candidate can then take the relevant assessments in order to gain
certification from Bosch and also achieve their IMI award.

These assessments along with content detail, are further explained later in this catalogue.

Please refer to the following pages for the Bosch Diagnostic Technician and
Master Technician Programme pathways.

Accredited training

8 9
Bosch Diagnostic
Technician Programme

The Pathway
The Bosch Diagnostic Technician
Programme has been the standard for ▶ Essential Test Procedures VSE1
all professional workshops.
▶ Oscilloscope Operation &
Accredited by the IMI, each training module Signal Test Methods VSTD9
gives the technician an industry-recognised ▶ Hybrid & Electric Vehicle
qualification while building knowledge and Systems VSH267
working towards the end goal of a final
IMI Assessment. ▶ Engine Operation & Measuring of
Components VSTD52
The courses can be spread out over months ▶ Engine Management Diagnosis
or years, with technicians attending within a of Universal Components VSG18
time frame that suits the business and their
individual training requirements. ▶ Gasoline Direct Injection System
Diagnosis VSG11
▶ Airbag & Supplementary Safety
Systems VSB8
▶ Automotive Air Conditioning
Systems Diagnosis VSB26
▶ Braking & Chassis Systems,
ABS & ESP VSC6
▶ Steering Geometry & Four Wheel
Alignment VSC28
▶ Advanced Driver Assistance
Systems (ADAS) VSB40
▶ Essential Diesel Knowledge VSD12
▶ Common Rail System Diagnosis
VSD15
▶ Customer Care CS1
BDT IMI Accredited Assessment

The sequence above represents our

suggested pathway through the Bosch
Diagnostic Training Programme. However,
an individual may have a preference for a
different route, or wish to prioritise a
particular course.

10 11
Electrical Systems Diagnostics
and Electronics VSTD9 Oscilloscope Operation
VSE1 Essential Test Procedures & Signal Test Methods

Part Number: 1987727520 Part Number: 1987727869

DURATION: DURATION:
2 Days 2 Days

TRAINING GOAL: TRAINING GOAL:

On successful completion of VSE1, delegates will be able to: On successful completion of VSTD9, delegates will be able to:
- Refer to a typical system wiring diagram to identify the electrical components - Connect a typical automotive oscilloscope to a vehicle system component
- Identify the current paths connecting them to the control unit(s) of the system or wiring to display a signal waveform
- Use electrical test equipment correctly on vehicle system circuits - Adjust the common oscilloscope controls and settings to manipulate the signal
- Carry out test procedures using voltage resistance and current measurement displayed so that it can be analysed
- Carry out test procedures using voltage drop method to indicate circuit faults - Monitor, analyse and compare signal waveforms to determine indications
- Use additional equipment to test battery condition and circuit conditions of component or wiring faults

CONTENT: CONTENT:
- Electrical values and their measurement for test purposes - Preliminary review of the oscilloscope
- Identification of typical circuit symbols and use of wiring diagrams - Waveform display with control adjustments and settings
- Test methods for circuit continuity, insulation and resistance - Connections and test methods
- The properties and testing of series and parallel circuits - Waveform display analysis on typical system components
- The application and use of voltage drop measurement tests - Waveform comparison and interpretation
- Battery starting and charging systems. Operation, testing and diagnostics
PREREQUISITES:
PREREQUISITES: We recommend delegates are fully conversant with the electrical values of voltage,
We recommend that delegates are familiar with the operation of a typical digital current and resistance and the use of a digital multimeter.
multimeter and can use it correctly on automotive applications. The skills and knowledge for this are covered in the Bosch course VSE1.

Bosch Diagnostic Technician Programme Book today at www.bosch-training-solutions.com

12 13
Alternative Drives Diagnostics
VSH267 Hybrid & Electric VSTD52 Engine Operation
Vehicle Systems - Fast-Track and Measuring of Components
Part Number: 1987726041
Part Number: 1987726257
W
NE
Combined Level 2 and 3 Award in Electric/Hybrid Vehicles Repair
and Replacement (IMI - 603/1468/0)

DURATION: DURATION:
3 Days 1 Day
TRAINING GOAL:
TRAINING GOAL:
On successful completion of VSH267, delegates will:
On successful completion of VSTD52, delegates will be able to:
- Have gained knowledge and skills of high voltage component replacement - Understand the fundamentals of engine design and process
- Be awarded IMI Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement - Understand and be able to use the correct tooling and
(IMI 603/1468/0) measurement values when carrying out diagnostics on an
engine or other component
OVERVIEW:
Technicians wishing to carry out service and maintenance work on Hybrid and Electric
vehicles, require the knowledge and skills to be able to make the high voltage system safe. OVERVIEW:
This course is designed for workshop technicians who would like to learn a little
This course contains the knowledge required to diagnose faults and work safely
more about engine fundamentals and measurements. Due to lack of use, we have
on a vehicle's deactivated high voltage system.
found that this fundamental knowledge can be lacking, however, it is still very much
This qualification is for technicians who wish to maintain and repair high voltage required and critical information for the successful completion of our diagnostic
technologies, including the hybrid or electric drive system itself. technician assessment.
It is NOT for anyone desiring to work with ‘Live High Voltage’.
This skill is covered in Level 4 HEV (VSH28-B).
CONTENT:
- Four-stroke cycle and valve timing
CONTENT: - Engine construction and design
- How to work safely on hybrid and related vehicle systems - Measurement units, terms and tooling
- High voltage system diagnosis using diagnostic test equipment - Measuring practical
- E machine/motor generator, HV Insulation testing
- Removal and replacement of typical system components PREREQUISITES:
There are no prerequisites for attending this course.
PREREQUISITES:
Individuals interested in taking this course will need to possess appropriate vehicle
maintenance and repair knowledge and skills at Level 3. Candidates must complete
pre-learning before attending this course, using material supplied on course booking.
This will be assessed during the course.

Bosch Diagnostic Technician Programme Book today at www.bosch-training-solutions.com

14 15
Gasoline Gasoline
VSG18 Engine Management VSG11 Gasoline Direct Injection
Diagnosis of Universal Components System Diagnosis
Part Number: 1987AZ0314 Part Number: 1987726836

N EW
DURATION: DURATION:
2 Days 2 Days

TRAINING GOAL: TRAINING GOAL:

On successful completion of VSG18, delegates will be able to: On successful completion of VSG11, delegates will be able to:
- Complete tests on fuel supply sub-systems - Identify and state the function of a typical Bosch GDI system including the operating
- Interpret diagnostic data and utilise additional settings and functions modes, the sensors and actuators
- Understand the working principles of all key engine management components - Utilise serial diagnostic data and the oscilloscope for the testing of system
- Perform oscilloscope testing to identify faults in components or wiring component input and output signals
- Diagnose typical system running faults and perform system tests that determine the
required system or component repairs
OVERVIEW:
This course provides technicians with the skills and knowledge to test and diagnose
engine management systems with confidence, including a sound working knowledge
of all of the components within a typical engine management system and how to test CONTENT:
them. This is done via a mixture of classroom theoretical sessions and workshop - Overview of the system layout and design concept
practical tests to build the skills in a step-by-step manner. This course also provides - Design and function of the individual working components
the foundation knowledge for progression onto further Bosch engine management - Air, fuel supply and exhaust system component operation
training courses. - Fuelling modes of operation and other unique system functions
- System testing and diagnosis
CONTENT:
- Engine management systems overview PREREQUISITES:
- Fuel supply sub-systems This training course has a high technical content.
- Diagnostic testing and circuit diagrams We therefore strongly recommend that delegates are already familiar
- System inputs and sensor testing with manifold type gasoline injection systems.
- System outputs and actuator testing Bosch courses VSTD9 and VSG18 provide the essential prerequisite knowledge
- Diagnostics fault memory and additional functions for this course.
- Overview of emissions systems

PREREQUISITES:
Delegates should be competent in the use of a digital multimeter
and an oscilloscope prior to attendance on VSG18.
These skills are covered by the Bosch courses VSE1 and VSTD9.

Bosch Diagnostic Technician Programme Book today at www.bosch-training-solutions.com

16 17
Body and Comfort Body and Comfort
VSB8 Airbag & Supplementary VSB26 Automotive Air
Safety Systems Conditioning Systems Diagnosis
Part Number: 1987727796 Part Number: 1987727795

DURATION: DURATION:
2 Days 2 Days

TRAINING GOAL: TRAINING GOAL:

On successful completion of VSB8, delegates will be able to: On successful completion of VSB26, delegates will be able to:
- Carry out safe diagnostic test routines on Airbag and SRS control systems, - Identify all the main components of an automotive air conditioning system
components and wiring, as indicated by fault codes retrieved from the system and state their function
- Carry out safe system and component test procedures that identify where - Complete a typical automotive air conditioning service using a Bosch Air
appropriate repair or replacement should be carried out Conditioning recovery unit and demonstrate safe working practice

CONTENT: CONTENT:
- Airbag and SRS systems review of principles and operation - Mandatory legislation, health and safety procedures
- SRS Systems and safe working practices - Introduction to air conditioning
- Airbag and SRS system generic components and function - Refrigeration systems TXV and FOT
- Airbag and SRS vehicle system overviews - Air conditioning system components
- Airbag and SRS system testing and diagnosis - Service equipment and procedures
- Developments in the design of passive safety systems - Safe handling of refrigerant and environmental concerns
- Hybrid vehicle air-con systems are covered
PREREQUISITES:
It is a safety requirement that delegates have gained the essential knowledge PREREQUISITES:
and skills to use a digital multi-meter, the Bosch VSE1 course will provide the While the course content covers all the required subjects in detail, it is an advantage
necessary training required. if delegates have some prior knowledge of the operation of automotive air conditioning
systems and the typical service equipment used.

Bosch Diagnostic Technician Programme Book today at www.bosch-training-solutions.com

18 19
Chassis and Braking Chassis and Braking
VSC6 Braking & Chassis Systems, VSC28 Steering Geometry
ABS & ESP & Four Wheel Alignment
Part Number: 1987727572 Part Number: 1987727570

DURATION: DURATION:
2 Days 1 Day

TRAINING GOAL: TRAINING GOAL:

On successful completion of VSC6, delegates will be able to: On successful completion of VSC28, delegates will be able to:
- Complete typical ABS or ESP tests to prove the integrity of the system and - State the mechanical and geometric measured values in relation to
the related brake functions in ABS or ESP control units suspension and steering systems and the effects if incorrect
- Carry out fault diagnostic tests on typical ABS or ESP systems that locate - Measure and record the alignment related values on a typical vehicle for all
system and component faults that require repair or replacement wheels to determine the alignment adjustments required
- Carry out adjustments to return the vehicle to the correct specification
CONTENT:
- Hydraulic braking systems
- Developments in Anti-lock Braking Systems (ABS) CONTENT:
- Wheel speed sensor technology and testing - Principles of suspension and steering
- Electronic brake modulation technology - Understanding geometric values and ride height
- Traction Control systems and process implementation (ASR/ TC) - Preparatory checks and inspection
- Electronic Stability Program systems (ESP) - Tyre characteristics and the influence on the vehicle
- Carrying out measurements correctly
PREREQUISITES: - Practice using a typical Bosch wheel aligner
All delegates should be familiar with the use of a vehicle system diagnostic tester and - Advanced suspension systems
an oscilloscope prior to attendance. The Bosch course VSTD9 provides training on the
oscilloscope skills required.
PREREQUISITES:
We advise delegates to familiarise themselves in advance with the wheel alignment
equipment in their workplace and the primary vehicle measurements.

Bosch Diagnostic Technician Programme Book today at www.bosch-training-solutions.com

20 21
Body and Comfort Diesel
VSB40 Advanced Driver VSD12 Essential Diesel Knowledge
Assistance Systems (ADAS)
Part Number: 1987726248
Part Number: 1987726022

DURATION: DURATION:
1 Day 2 Days

TRAINING GOAL: TRAINING GOAL:

On successful completion of VSB40, delegates will be able to: On successful completion of VSD12, delegates will be able to:
- Better understand the interconnectivity of modern safety systems and driver aids - Identify components of typical electronic diesel control systems and
- Have an overview of the various ADAS sensors, and their application state their function
- See how to use the KTS, to carry out a comprehensive vehicle search of ADAS systems - Carry out fault diagnosis and test procedures on typical electronic
- Have an understanding of the test equipment required for ADAS service tasks diesel control systems
- See the set-up and calibration process of a modern ADAS sensor - Perform tests to ensure the serviceability of components on these diesel systems

CONTENT:
- Introduction to ADAS CONTENT:
- ADAS & KTS - Diesel engine design and combustion
- ADAS sensors and their application - Fuel system circuits
- The progression to autonomous driving - Diesel timing and quantity control
- Sensor calibration - Induction and exhaust components
- Practical exercises including diagnostic routines and the calibration - Typical diesel system sensors and actuators
of an ADAS sensor - Emission control devices

PREREQUISITES: PREREQUISITES:
There are no prerequisites to attend VSB40 however, trainees would benefit from We recommend that delegates are familiar with the use of a typical diagnostic tester
attending ESI-KTS Introduction and VSC28. and an oscilloscope. Previous experience with gasoline injection systems is also a
distinct advantage. The Bosch courses VSTD9 and VSG18 provide the knowledge and
skills required.

Bosch Diagnostic Technician Programme Book today at www.bosch-training-solutions.com

22 23
Diesel Business Skills
VSD15 Common Rail System Diagnosis CS1 Customer Care
Part Number: 1987726221 Part Number: 1987727592

DURATION: DURATION:
2 Days 1 Day

TRAINING GOAL: TRAINING GOAL:

On successful completion of VSD15, delegates will be able to: On successful completion of CS1, delegates will be able to:
- Complete diagnostic tests on a Common Rail, high-pressure fuel - Identify the key skills required in providing excellent customer service
system using safe working practices - Compare the application of good and bad customer service using case
- Identify both fuel system and electrical component faults studies and group activities
- Carry out diagnostic test routines on common rail systems, which will enable - Utilise the principles of best practice in customer care and apply defined
correct identification of faulty injectors improvements to benefit the business and working environment

CONTENT: CONTENT:
- Low-pressure fuel systems - Why customer service is important
- High-pressure fuel systems and control - Understanding your customer needs
- Solenoid & Piezo injector function - Common problems and complaints
- Common Rail injector analysis - How to deliver outstanding customer service
- In-depth test procedures and fault diagnosis - Finding out what your customers think
- Case studies and practical exercises
PREREQUISITES:
We recommend that delegates are competent with gasoline injection systems and TARGET GROUP:
already familiar with the essentials of diesel car and light van technology. The Bosch Any workshop staff including front of house wishing to gain an
courses VSTD9, VSG18 and VSD12 provide the knowledge and skills required. overview of customer care.

Bosch Diagnostic Technician Programme Book today at www.bosch-training-solutions.com

24 25
Bosch Master
Technician Programme

The Bosch Master Technician Programme The Pathway

epitomises the uppermost echelon in Bosch ▶ Hybrid & Electric Vehicle
automotive technical training. Systems VSH28-B
▶ Body Control Systems, CAN &
Content of these courses is at a premium level
Multiplexed Networks VSB10
and we thoroughly recommend attendance of
the Bosch Diagnostic Technician Programme, ▶ Advanced Braking Control
prior to undertaking these modules. System VSC13
▶ Gasoline Engine Management
Advanced System Controls
VSG14
▶ Gasoline Engine Emissions
Analysis & OBD VSG17
▶ Advanced Diesel System
Control & Emissions VSD23
▶ Automotive Electronics - Vehicle
Sensors & Components VSE7
▶ Automotive Electronics
Advanced - ECU Control &
Microelectronics VSE11

BMT IMI Accredited Assessment

The sequence shown above

represents the suggested pathway
through the Bosch Master Technician
Training Programme and is our
recommendation. However, an
individual may have a preference for
a different route or wish to prioritise a
particular course.

VSE7 and VSE11 in particular require a

considerably high level of technical
knowledge and prerequisite electronics
systems understanding.

26 27
Alternative Drives Body and Comfort
VSH28-B Online/Blended VSB10 Body Control Systems,
Hybrid & Electric Vehicle Systems CAN & Multiplexed Networks
IMI Level 4
W
NE
Part Number: 1987727790

Part Number: 1987726185

IMI Level 4 Award in the Diagnosis, Testing and Repair of DURATION:

Electric/Hybrid Vehicles and Components (IMI 610/0975/1) 2 Days

DURATION:
6 x Two-hour Online Modules, plus a half-day face-to-face Practical Assessment TRAINING GOAL:
On successful completion of VSB10, delegates will be able to:
- Identify the various vehicle network types, typical transmission signal profiles
TRAINING GOAL: and transport mediums
This qualification is designed for motor vehicle professionals who maintain and repair Hybrid
- Carry out diagnostic test routines on vehicle network bus systems and analysis
Electric Vehicles (HEV) technologies, including HEV drive and batteries. The course will give
of related faults
technicians the knowledge and skills to be able to work on or near LIVE high voltage HEV.
- Test body electrical systems and components to identify items requiring
This course contains information for carrying out diagnosis, repairs, and replacement of high
replacement or repair where appropriate
voltage components whilst working safely.

CONTENT: CONTENT:
- Serial data transmission, bits and bytes
- Module 1: Online HV safety overview
- Vehicle network requirements and the various topologies
- Module 2: Online E machine/motor-generator, HV Insulation testing
- LIN, CAN, Byteflight, MOST and FlexRay
- Module 3: Online Batteries
- Cabled and optical transfer mediums
- Module 4: Online HV control System relays, DC-DC converter
- Vehicle security, central locking, electric windows, wiper systems
- Module 5: Online Propulsion
- Lighting systems, instrumentation, parking aid systems
- Module 6: Online Assessment preparation
- Module 7: F2F Practical assessment
- Written assignment (min. 1000 words) to be completed within PREREQUISITES:
4 weeks of the practical assessment It is recommended that delegates have successfully completed Bosch courses VSE1 and
VSTD9. Delegates are expected to be experienced in typical oscilloscope and diagnostic
tester operation and should have attended the appropriate equipment operator’s courses.
PREREQUISITES:
- The IMI require applicants to hold a Level 3 HEV Systems qualification
It is strongly recommended that delegates have successfully completed the Bosch
and 6 months experience with HEV Systems
- Candidates must also complete pre-learning before attending this course Diagnostic Technician Programme prior to attending this course.
- Level 2 & 3 HEV course notes revision

Bosch Master Technician Programme Book today at www.bosch-training-solutions.com

28 29
Chassis and Braking Gasoline
VSC13 Advanced Braking VSG14 Gasoline Engine Management
Control Systems Advanced System Controls
Part Number: 1987726393
W
NE
Part Number: 1987726102

DURATION: DURATION:
2 Days 3 Days

TRAINING GOAL: TRAINING GOAL:

On successful completion of VSC13, delegates will be able to: On successful completion of VSG14, delegates will be able to:
- Carry out diagnostic test routines on active braking control systems and - Comprehensively identify and state the detailed operation of the sensors,
their individual components components and actuators of advanced engine management systems
- Identify faults that require replacement or repair where appropriate and complete - Carry out advanced diagnostic test routines on systems and individual components,
comprehensive system tests to ensure full serviceability and safe operation utilising all available data for the evaluation of vehicle faults

CONTENT: CONTENT:
- ABS working theory overview and associated controls - Demand controlled fuel supply
- Vehicle stability methods on ABS systems - Injector testing and diagnosis
- Select Low operation and Cumulative Yaw Deceleration - Intake charge control and variable camshaft timing
- Engine Drag Torque Control and Electronic Brake Distribution - Air mass meter function, advanced testing and diagnosis
- Traction Control methods, ECU control and implementation - Misfire detection and advanced phase sensing methods
- Active wheel speed sensor technology - Lambda adaptation and diagnostic terminologies
- Bosch Electronic Stability Program Systems - Catalytic converter diagnosis
- Broadband lambda sensor function and testing
PREREQUISITES:
It is recommended that delegates have successfully completed Bosch courses VSE1, PREREQUISITES:
VSTD9, and VSC6. Delegates are expected to be experienced in typical oscilloscope It is recommended that delegates have successfully completed Bosch course VSG18 as
and diagnostic tester operation. a minimum, prior to attending this advanced course. Delegates must be fully proficient
in the operation of an oscilloscope, gas analyser and diagnostic test equipment.
It is strongly recommended that delegates have successfully completed the
Bosch Diagnostic Technician Programme prior to attending this course. It is strongly recommended that delegates have successfully completed the
Bosch Diagnostic Technician Programme prior to attending this course.

Bosch Master Technician Programme Book today at www.bosch-training-solutions.com

30 31
Gasoline Diesel
VSG17 Gasoline Engine Emissions VSD23 Advanced Diesel Systems
Analysis & OBD Control & Emissions
Part Number: 1987AZ0318 Part Number: 1987726250

DURATION:
2 Days
DURATION:
2 Days
TRAINING GOAL:
On successful completion of VSD23, delegates will be able to:
TRAINING GOAL: - Comprehensively identify and state the detailed operation of the sensors, components
On successful completion of VSG17 delegates will be able to: and actuators of advanced engine management systems
- Distinguish the fault indications made by each of the individual exhaust gasses - Carry out advanced diagnostic test routines on systems and individual components,
and use gas readings to aid in pinpointing engine running faults utilising all available data for the evaluation of vehicle faults
- Carry out diagnostic test routines to enable the correlation and assessment of - They will be able to identify any components requiring replacement or repair and carry
exhaust gas values with diagnostic port information, and utilise all available OBD out comprehensive system tests to ensure functional serviceability
diagnostic modes for the evaluation of vehicle faults

CONTENT:
CONTENT: - Diesel Exhaust Gas after-treatment
- Primary exhaust gas constituents and the catalytic converter - Diesel Particulate Filters
- Exhaust gas emissions values and gas relationships - Fuel Contamination & CR
- Emissions faults diagnosis via interpretation of gas values - Denoxtronic
- Emissions control legislation - On Board Diagnosis (OBD) - Water-cooled EGR
- The OBD operational modes - diagnostic tester understanding - CR MV Injector Testing
- CP4 Systems
PREREQUISITES: - HFM 6
It is recommended that delegates have successfully completed Bosch diesel engine - Ceramic Glow plugs
management courses VSD12 and VSD15. Delegates must be fully proficient in the - New CR Technology
operation of typical oscilloscopes, diagnostic test equipment, and should have
attended the appropriate equipment operator’s courses. PREREQUISITES:
It is recommended that delegates have successfully completed Bosch diesel engine
It is strongly recommended that delegates have successfully completed the management courses VSD12 and VSD15. Delegates must be fully proficient in the
Bosch Diagnostic Technician Programme prior to attending this course. operation of typical oscilloscopes, diagnostic test equipment, and should have attended
the appropriate equipment operator’s courses.

It is strongly recommended that delegates have successfully completed the Bosch

Diagnostic Technician Programme prior to attending this course.

Bosch Master Technician Programme Book today at www.bosch-training-solutions.com

32 33
Electrical Systems Electrical Systems
and Electronics and Electronics
VSE7 Automotive Electronics - VSE11 Automotive Electronics
Vehicle Sensors & Components Advanced ECU Control & Microelectronics
Part Number: 1987727521 Part Number: 1987727522

DURATION: DURATION:
3 Days 3 Days

TRAINING GOAL: TRAINING GOAL:

On successful completion of VSE7, delegates will be able to: On successful completion of VSE11, delegates will be able to:
- Carry out advanced analysis of vehicle electronic faults at an accomplished level and - Carry out advanced electronic analysis of vehicle circuitry and control electronics
utilise specific component test procedures to provide extra data in the evaluation of for the high-level diagnosis of vehicle electronic faults
vehicle system and component faults - Use the knowledge and skills gained to aid in identification of hardware or software
- Use the knowledge gained on the functioning of electronic devices to confirm related faults and correct ECU control function
components requiring replacement or repair where appropriate
CONTENT:
CONTENT: - Transistors & application circuitry
- Electronic properties, atomic behaviour and magnetic principles - Multivibrator circuits and combined technologies
- Series, parallel and composite resistive circuits - Logic gates and applications
- Voltage dividers, Wheatstone bridge, MAP and air mass sensors - Clocks, shift registers, frequency dividers, and counters
- Inductors, capacitors and sensor applications - Microcontrollers, CPU's, memories and peripherals
- Semiconductor technology, diodes, LED’s and transistors - ECU architecture and input/output circuitry
- Speed, position, movement, gas and further sensor technologies - ECU language, CA messaging and software

PREREQUISITES: PREREQUISITES:
It is strongly recommended that delegates for this electronics course have successfully It is strongly recommended that delegates for this electronics course have successfully
completed the Bosch Diagnostic Technician programme. Delegates are expected completed the Bosch course VSE7 and its prerequisites. Delegates are expected to be
to be familiar with common electrical principles and an understanding of basic familiar with oscilloscope waveform manipulation and advanced electrical
mathematical principles will also be of advantage. fault-finding. A good understanding of mathematical principles will also be an advantage.

It is strongly recommended that delegates have successfully completed the It is strongly recommended that delegates have successfully completed the
Bosch Diagnostic Technician Programme prior to attending this course. Bosch Diagnostic Technician Programme prior to attending this course.

Bosch Master Technician Programme Book today at www.bosch-training-solutions.com

34 35
 Diagnostics
ESI-KTS Online
Introduction Training

W
NE
DURATION:
1-hour online module

TRAINING GOAL:
This e-learning equipment course is specifically for technicians new to the use of
Bosch KTS 5xx and KTS 3xx serial diagnostic testers with ESI[tronic] 2.0.
With an emphasis on operational skills, it covers all aspects of the KTS hardware
and software operation. ESI[tronic] 2.0 is designed to be user friendly, when it
comes to diagnosis, the desires of garage services are much the same.

The software in the diagnosis unit is capable of more than just simple control unit
diagnosis. Intelligent fault finding, support for rapid repair and simple maintenance
tasks are included. Operation is simple despite the high technical performance.
An in-depth understanding of these various user features and options will enable the
technician to make maximum use of the KTS in the workplace for efficient vehicle
diagnosis and repair.

CONTENT:
- ESI[tronic] 2.0 Overview & vehicle identification
- Effective use of Control Unit Diagnosis
- Utilising ESI[tronic] 2.0 troubleshooting
- KTS test meters & oscilloscope
- ESI/KTS tips and tricks

TARGET GROUP:
- New users of Bosch KTS 5xx, KTS 3xx, or existing users looking to refresh

Diagnostics their knowledge and skills

Free of Charge for all registered users on the

Bosch Automotive Training Solutions website

Book today at www.bosch-training-solutions.com

36 37
Diagnostics Diagnostics
VSTD51-VC Online VSTD33.1 Understanding
Known Fixes, Tips & Tricks Diagnostic Fault Codes & Live Data
Part Number: 1987726036
W
NE
Part Number: 1987727848

DURATION: DURATION:
1 x Two-hour online module 1 Day

TRAINING GOAL: TRAINING GOAL:

On successful completion of VSTD51-VC, delegates will be able to: On successful completion of VSTD33.1, delegates will be able to:
- See 10 common known fixes, tips & tricks from 10 different manufacturers - Carry out Control Unit Diagnosis test routines for error memory, actual values,
- Gained valuable knowledge seeing one known fault/symptom with its associated actuator test, adjustments and settings and special feature test modes
diagnostic process - Access and use a selection of specific fault codes, actual values (live data)
within ESI[tronic] 2.0 software
This course is designed for workshop technicians who find themselves pushed for - Complete a set of system tests using the linked functions of SD, SIS/CAS and the
time. Why not use our knowledge and experience to easily identify, diagnose and repair built-in multimeter and oscilloscope test tools in a logical diagnostic procedure
common faults across a broad range of manufacturers? This is intended as an entry-level
course for technicians with little or no diagnostic experience.
CONTENT:
- Error memory (Fault codes)
CONTENT: - Actual Values (Live data)
- 10 known fixes from 10 different manufacturers - Adjustments and Settings
- Vehicles ranging alphabetically from Audi to Kia - Special functions
- Faults relating to engine, chassis, electrical & body systems - Diagnostics with SD, SIS(CAS) and Test tools
- Tips, tricks & additional information
- Diagnostic process
PREREQUISITES:
Completion of ESI-KTS Intro or experience of KTS use is recommended.
PREREQUISITES:
There are no prerequisites for attending this course.

Book today at www.bosch-training-solutions.com

38 39
Diagnostics Diagnostics
VSTD38 Introduction to PassThru VSTD39 Introduction to PassThru
(PSA, Opel & Vauxhall) (Toyota)

W
Part Number: 1987727958 Part Number: 1987727964

DURATION:
NE DURATION:
1 Day 1 Day

TRAINING GOAL: TRAINING GOAL:

On successful completion of VSTD38, delegates will be able to: On successful completion of VSTD39, delegates will be able to:
- Complete a subscription process using their own laptop - Complete a subscription process using their own laptop
- Load the PSA & Opel/Vauxhall software and configure the KTS interface for - Load the Toyota software, and configure the KTS interface for PassThru capability
PassThru capability - Connect to a vehicle using the KTS as a PassThru device for use with the Toyota
- Connect to a vehicle using the KTS as a PassThru device for use with the portal and carry out a comprehensive diagnostic routine
Opel / Vauxhall portal and carry out a comprehensive diagnostic routine - Leave the course with a functional solution to Toyota PassThru (Subject to successful
- Leave the course with a functional solution to PSA & Opel/Vauxhall PassThru completion of the prerequisites listed below)
(Subject to successful completion of the prerequisites listed below)
CONTENT:
CONTENT: - Introduction to PassThru
- Introduction to PassThru - Explanation of the different subscription types and processes
- Explanation of the different subscription types and processes - Computer set-up
- Computer set-up - Configure KTS as a PassThru interface (Workshop World)
- Configure KTS as a PassThru interface (Workshop World) - Navigation of the PSA & Opel / Vauxhall Portal
- Navigation of the PSA & Opel / Vauxhall Portal - Carry out practical exercises
- Carry out practical exercises
PREREQUISITES:
PREREQUISITES: - Trainees to bring a Windows 10 Laptop and KTS 560/590 or KTS350
- Trainees to pre-register with PSA @https://public.servicebox-parts.com loaded with Windows 10
- Trainees to bring a Windows 10 Laptop and KTS 560/590 or KTS350 loaded - Trainees to bring a credit card/debit card with them
with Windows 10 (Subscription purchase necessary during the course)
- Trainees to bring a credit card (not debit card) with them
(Subscription purchase necessary during the course)

Book today at www.bosch-training-solutions.com

40 41
 Alternative Drives
VSH22-VC Online
Electric/Hybrid Vehicle Systems
Awareness
W
Part Number: 1987726036
NE
DURATION:
2 x Two-hour online modules

TRAINING GOAL:
This course is for any staff in a job role that places them in and around Hybrid or Electric
vehicles. It is for delegates operating in a non-technical role, who need to gain the
knowledge to work safely within the automotive retail industry, as it continues to see
an increase in Electric and Hybrid vehicles. This could include managers, bodyshop
staff, valeters, parts advisors, sales and aftersales staff, recovery personnel, drivers,
showroom cleaners etc.

It is designed to provide learners with an overview of safe working practices, the

dangers and the precautions required when near Electric and Hybrid vehicles.

CONTENT:
- The types of Electric/Hybrid vehicles available
- Hazards associated with vehicle high energy electrical systems
- Working safely around Electric/Hybrid vehicles

PREREQUISITES:
No prerequisites are required for this course.

Alternative
Drives "An excellent overview course, suitable for
all job roles and for anyone looking to gain an
awareness of electric and hybrid vehicles."

Book today at www.bosch-training-solutions.com

42 43
Alternative Drives Alternative Drives
VSH267-B Online/Blended VSH28-B Online/Blended
Hybrid & Electric Vehicle Systems Hybrid & Electric Vehicle Systems
IMI Level 3 IMI Level 4
W W
Part Number: 1987726041 NE Part Number: 1987726185 NE
Combined Level 2 and 3 Award in Electric/Hybrid Vehicles Repair IMI Level 4 Award in the Diagnosis, Testing and Repair of
and Replacement (IMI - 603/1468/0) Electric/Hybrid Vehicles and Components (IMI 610/0975/1)

DURATION: DURATION:
5 x Two-hour online modules, plus a half day face-to-face Practical Assessment 6 x Two-hour online modules, plus a half day face-to-face Practical Assessment

TRAINING GOAL: TRAINING GOAL:

On successful completion of VSH267-B, delegates will be able to: This qualification is designed for motor vehicle professionals who maintain and repair Hybrid
- Have gained knowledge and skills of high voltage component replacement Electric Vehicles (HEV) technologies, including HEV drive and batteries.The course will give
- Be awarded IMI Level 3 Award in Electric/Hybrid Vehicle System Repair technicians the knowledge and skills to be able to work on or near LIVE high voltage HEV.
and Replacement (IMI 603/1468/0) This course contains information for carrying out diagnosis, repairs, and replacement of high
voltage components whilst working safely.
OVERVIEW:
Please see VSH267 (page 14) for full course overview. CONTENT:
- Module 1: Online HV safety overview
CONTENT: - Module 2: Online E machine/motor-generator, HV Insulation testing
- Module 1: Online - Health & Safety for High Voltage vehicles - Module 3: Online Batteries
- Module 2: Online - HV components and operation - Module 4: Online HV control System relays, DC-DC converter
- Module 3: Online - Batteries and power management - Module 5: Online Propulsion
- Module 4: Online - Power electronics and Propulsion - Module 6: Online Assessment preparation
- Module 5: Online - Practical assessment preparation - Module 7: F2F Practical assessment
- Module 6: F2F - Practical assessment and online exam - Written assignment (min. 1000 words) to be completed within
4 weeks of the practical assessment

PREREQUISITES:
Individuals interested in taking this course will need to possess appropriate vehicle PREREQUISITES:
maintenance and repair knowledge and skills at Level 3. Candidates must complete - The IMI require applicants to hold a Level 3 HEV Systems qualification and 6 months
pre-learning before attending this course, using material supplied on course booking. experience with HEV Systems
This will be assessed during the course. - Candidates must also complete pre-learning before attending this course
- Level 2 & 3 HEV course notes revision

Book today at www.bosch-training-solutions.com

44 45
Alternative Drives
VSH28 Hybrid and Electric
Vehicle Systems
IMI Level 4
W
Part Number: 1987726185 NE
IMI Level 4 Award in the Diagnosis, Testing and Repair of Electric/
Hybrid Vehicles and Components (IMI 610/0975/1)

DURATION:
2 Days, plus a half day face-to-face Practical Assessment

TRAINING GOAL:
This qualification is designed for motor vehicle professionals who maintain and repair Hybrid
Electric Vehicles (HEV) technologies, including HEV drive and batteries.The course will give
technicians the knowledge and skills to be able to work on or near LIVE high voltage HEV.
This course contains information for carrying out diagnosis, repairs, and replacement of high
voltage components whilst working safely.

CONTENT:
- HV safety overview
- E machine/motor-generator, HV Insulation testing
- Batteries
- HV control System relays, DC-DC converter
- Propulsion
- Assessment preparation
- Practical assessment
- Written assignment (min. 1000 words) to be completed within 4 weeks
of the practical assessment

PREREQUISITES:
- The IMI require applicants to hold a Level 3 HEV Systems qualification and 6 months
experience with HEV Systems
- Candidates must also complete pre-learning before attending this course
- Level 2 & 3 HEV course notes revision

46 47
 MOT Courses
MOT LVINT Light Vehicle Inspection
Courses Pre-Assessment Training
Part Number: 1987727677

DURATION:
2 Days

TRAINING GOAL:
The aim of this training course is to equip the candidate with the key fundamental
knowledge for them to undertake the IMI LV Inspection accreditation (ATALVIN) on page
74 with confidence. The IMI LV Inspection accreditation has been designed to replace
the NTTA (that was delivered by DVSA and is no longer available) and is for vehicle
technicians who do not hold the relevant qualifications for them to directly access the
MOT Tester training.

Successful completion of the LV Inspection accreditation will enable the candidate

to progress into MOT Tester training and ultimately become an MOT Tester.

CONTENT:
- PPE, VPE & Best Practice
- Electricity; what it is and how to test electrical circuits
- Steering & suspension systems & how to test them
- Braking system Inspection plus performance analysis
- Supplementary Restraint Systems, how to test
- Vehicle Construction
- Exhaust Emission testing & closed-loop control
- Vehicle appraisal (including an inspection routine)

PREREQUISITES:
We recommend that for the candidate to get the most from this training course, they have
experience of, and are familiar with, the day-to-day service & repair procedures used
within the motor trade.

Book today at www.bosch-training-solutions.com

48 49
MOT Courses MOT Courses
MOT1 MOT Tester Training MOT3 MOT Test Centre
(Class 4 & 7) Management
Part Number: 1987727681 Part Number: 1987727683

DURATION: DURATION:
4.5 Days 2 Days

TRAINING GOAL: TRAINING GOAL:

The objective of this course is to develop and hone a technician's existing skills and This qualification is primarily developed for learners who wish to run an MOT Vehicle
knowledge, thus enabling them to carry out the statutory vehicle inspection as laid down Test Station (VTS), or who will have direct responsibility for MOT operations at the VTS
by the secretary of state for transport. It will include both the theory and practical sides in the future. This qualification will be of interest to those individuals wishing to set up
of vehicle testing, plus associated material, referencing the MOT testers manual an MOT testing Station, or who may already be an MOT Tester and wish to advance their
whenever necessary. career further.

CONTENT: CONTENT:
- Working safely within a vehicle test station - Managing the legislative and compliance requirements of a VTS
- Communicating with colleagues and customers - Test centre quality systems and audits
- Managing and maintaining your CPD - Developing and supervising staff within a test centre
- Carrying out vehicle pre-MOT checks - Dealing with customer service problems and complaints
- Carrying out an MOT test

ATTAINMENT:
PREREQUISITES: - The content of this qualification has been designed to cover the requirements for all
- To have a full and current driving license for the classes you want to test prospective MOT Managers
- To be a skilled technician with at least 4 years full-time employment within the service - It is based on the suite of National Occupational Standards (NOS) developed
& repair sector in which you wish to test by the IMI in conjunction with DVSA and the MOT industry in 2015
- To have NO unspent convictions for criminal offences connected with the MOT scheme
or the motor trade, or involving acts of violence or intimidation
PREREQUISITES:
- To be of “good repute”
There are no formal entry requirements for this course, however, the mandatory
- To have an “appropriate” recognised qualification (full list of qualifications
pre-course work located within the resources section of this page must be completed
available upon request)
prior to attending the course.

Please ensure you complete the 'Creating an MOT Account' and 'Generating a Driving
Licence Check Code' documents located within the 'details' section prior to the course.
Please bring your Driving Licence and DVLA Check Code along with you to the course.

Note: MOTA1 (page 75 of this catalogue) must be booked at the same time as this course.

Book today at www.bosch-training-solutions.com Book today at www.bosch-training-solutions.com

50 51
 Body and Comfort
VSB41-B Online/Blended
Advanced Driver Assistance
Systems (ADAS)
W
Part Number: 1987727988 NE
Level 2 IMI Accreditation in ADAS - Calibration

DURATION:
3 x Two-hour online modules, plus a half day face-to-face practical assessment

TRAINING GOAL:
This course is designed for vehicle technicians and body repair workshops who are working
on ADAS equipped vehicles. The course will contain information on the various systems
fitted. Trainees will have the opportunity to carry out the calibration of different ADAS
sensors, using the Bosch DAS 3000. The assessment consists of both an online
multiple-choice & practical assessment.

CONTENT:
- Module 1 (Online): Workshop set up, wheel alignment
- Module 2 (Online): ADAS Code of Practice, use of the Bosch KTS, ESI, ADAS set up &
positioning software programs
- Module 3 (Online): Practical tasks featuring DAS 3000, PPE, VPE, Best Practice &
assessment preview
- Module 4 (F2F): IMI AOM 230 assessment & online knowledge assessment

Body and PREREQUISITES:

Trainees must submit an IMI Candidate Registration Form. Knowledge of wheel alignment

Comfort
(VSC28) & diagnostic tools would be beneficial.

Book today at www.bosch-training-solutions.com

52 53
Body and Comfort
VSB41 Advanced
Driver Assistance Systems (ADAS)

W
NE
Part Number: 1987727988
Level 2 IMI Accreditation in ADAS - Calibration

DURATION:
2 Days, including a practical and online knowledge assessment

TRAINING GOAL:
This course is designed for vehicle technicians and body repair workshops who are working
on ADAS equipped vehicles. The course will contain information on the various systems
fitted. Trainees will have the opportunity to carry out the calibration of different ADAS
sensors, using the Bosch DAS 3000. The assessment consists of both an online
multiple-choice & practical assessment.

CONTENT:
As with the Online/Blended version, the same topics will be covered in classroom/workshop
face-to-face sessions, these being:
- Workshop set up, wheel alignment
- ADAS Code of Practice, use of the Bosch KTS, ESI, ADAS set up
- Practical tasks featuring DAS 3000, PPE, VPE, Best Practice & assessment preview
- IMI AOM 230 assessment & online knowledge assessment

PREREQUISITES:
Trainees must submit an IMI Candidate Registration Form. Knowledge of wheel alignment
(VSC28) & diagnostic tools would be beneficial.

Book today at www.bosch-training-solutions.com

54 55
 Body and Comfort
VSB43-VC Online
Vehicle Safety Systems – Airbag

W
NE
Part Number: 1987726036

DURATION:
1 x Two-hour online module

TRAINING GOAL:
This course is designed for vehicle technicians who may not have the time to attend
a face-to-face training event, but would like to learn a little more about vehicle safety
systems, and in this instance – specifically airbags. The course will contain information
on the sensing and actuation of the airbag systems including diagnostic information,
wiring testing and some ‘top-tips’.

CONTENT:
- Active & Passive safety systems
- Crash phases
- ECU operation and sensing elements
- Igniter (both airbag and pre-tensioner) actuation
- Wiring and general testing

PREREQUISITES:
Basic motor vehicle knowledge and an appetite to learn.

Online
Courses
Book today at www.bosch-training-solutions.com

56 57
Chassis and Braking Chassis and Braking
VSC42-VC Online VSC44-VC Online
Vehicle Safety Systems - Braking Vehicle Safety Systems - TPMS
Part Number: 1987726036
W Part Number: 1987726036
W
NE NE
DURATION: DURATION:
2 x Two-hour online modules 1 x Two-hour online module

TRAINING GOAL: TRAINING GOAL:

This course is designed for vehicle technicians who may not have the time to attend This course is designed for vehicle technicians who may not have the time to attend
a face-to-face training event but would like to learn a little more about vehicle safety a face-to-face training event, but would like to learn a little more about vehicle safety
systems, and in this instance – specifically braking. The course will contain information systems, and in this instance – specifically TPMS. The course will contain information on
on the various systems fitted, diagnostic information and some ‘top-tips’. the two types of systems, how they work and how to programme them.

CONTENT: CONTENT:
- Active & Passive safety systems - Active & Passive safety systems
- Conventional braking and multiplication of force - Direct and indirect sensing
- Anti-lock Braking Systems, Traction Control Systems - Components
& Electronic Stability Program - Programming
- Electronic parking brake
- Diagnostic brake bleeding procedure PREREQUISITES:
Basic motor vehicle knowledge and an appetite to learn.
PREREQUISITES:
Basic motor vehicle knowledge and an appetite to learn.

Book today at www.bosch-training-solutions.com

58 59
Diesel Diagnostics
VSD46-VC Online VSTD51-VC Online
Vehicle Fuel Systems - Diesel Known Fixes, Tips & Tricks

W W
NE NE
Part Number: 1987726036 Part Number: 1987726036

DURATION: DURATION:
2 x Two-hour online modules 1 x Two-hour online module

TRAINING GOAL: TRAINING GOAL:

This course is designed for vehicle technicians who may not have the time to attend a On successful completion of VSTD51-VC, delegates will be able to:
face-to-face training event but would like to learn a little more about Common Rail Diesel - See 10 common known fixes, tips & tricks from 10 different manufacturers
vehicles. The course will contain information on the various subsystems fitted. Learn - Gain valuable knowledge seeing one known fault/symptom with its associated
effective and efficient testing routines that will save your workshop time and money. diagnostic process

This course is designed for workshop technicians who find themselves pushed for
time. Why not use our knowledge and experience to easily identify, diagnose and repair
CONTENT:
common faults across a broad range of manufacturers? This is intended as an entry-level
- Low-pressure supply system, component layout and functions
course for technicians with little or no diagnostic experience.
- How to test the low-pressure system and diagnose faults
- High-pressure generation and control, component layout and functions, including
system fault diagnosis CONTENT:
- Injector testing, how to test Common Rail injectors and diagnose faults on and - 10 known fixes from 10 different manufacturers
off the vehicle - Vehicles ranging alphabetically from Audi to Kia
- There will also be a series of short videos to support the test and diagnostic - Faults relating to engine, chassis, electrical & body systems
routines including some ‘top-tips’ - Tips, tricks & additional information
- Diagnostic process
PREREQUISITES:
Basic motor vehicle knowledge and an appetite to learn. PREREQUISITES:
There are no prerequisites for attending this course.

Book today at www.bosch-training-solutions.com

60 61
 Electrical Systems
and Electronics
VSE32 Battery Management
Systems & Start/Stop Technology
Part Number: 1987727502

DURATION:
2 Days

TRAINING GOAL:
On successful completion of VSE32, delegates will be able to:
- Carry out diagnostic test procedures to identify faults in conventional and smart
charge systems
- Complete tests on typical Start/Stop systems that are used to locate faults in the
system components and wiring using Bosch test equipment
- Complete a system test of typical Battery management systems and be able to
complete a system battery adaption process using a Bosch diagnostic tester

CONTENT:
- Battery technology
- Conventional starting system
- Start/Stop systems
- Conventional charging system
- Smart charging systems
- Battery management

PREREQUISITES:
Delegates are expected to be familiar and competent in the use of a vehicle system
diagnostics tester and the application of correct electrical test methods.

Additional
Courses
Book today at www.bosch-training-solutions.com
62 63
 Business Skills
CS1 Customer Care
Part Number: 1987727592

DURATION:
1 Day

TRAINING GOAL:
On successful completion of CS1, delegates will be able to:
- Identify the key skills required in providing excellent customer service
- Compare the application of good and bad customer service using case studies and
group activities
- Utilise the principles of best practice in customer care and apply defined
improvements to benefit the business and working environment

CONTENT:
- Why customer service is important
- Understanding your customer needs
- Common problems and complaints
- How to deliver outstanding customer service
- Finding out what your customers think
- Case studies and practical exercises

TARGET GROUP:
Any workshop staff, including front of house staff, wishing to gain an overview of
customer care.

Business
Skills

Book today at www.bosch-training-solutions.com

64 65
Business Skills Business Skills
Module 1 Module 2
Operational Optimisation Service Centre Management
Bosch Service Excellence Bosch Service Excellence
Part Number: 1987716645 Part Number: 1987726742

DURATION: DURATION:
2 Days 2 Days

TRAINING GOAL: TRAINING GOAL:

To create the best possible and most efficient service centre that is managed by means of To develop and strengthen the participants' understanding of their own personality and
the performance data collected. action patterns in connection with management tasks at one's own service centre.

CONTENT: CONTENT:
- Operational optimisation of one's own service centre with a basic understanding of - Service centre management with a basic understanding of personal management tools
Key Performance Indicators (KPI) as a management tool - Service centre management with a focus on an efficient workflow and FIRFT
- How and what data is collected for the definition of KPIs - Design of the management plan for one's own service centre
- Read-out of KPI data - causality / action / measurement / adaptation - Final test of achievement of learning objectives
- Plan of action is established
- Final test of achievement of learning objectives

Available Available
to Bosch to Bosch
Car Service Car Service
Only Only

Book today at www.bosch-training-solutions.com

66 67
Business Skills Business Skills
Module 3 Module 4
Customer Satisfaction Customer Complaints,
and Loyalty Warranties and Goodwill
Bosch Service Excellence Bosch Service Excellence
Part Number: 1987716953 Part Number: 1987727583

DURATION: DURATION:
2 Days 2 Days

TRAINING GOAL: TRAINING GOAL:

To develop and strengthen the participants' understanding of customer satisfaction and To develop and strengthen the participants' ability to handle customer complaints and
customer loyalty, and to develop and strengthen the participants' ability to sell more warranty claims, and to turn the customer experience into something positive, whether the
services and products, at the same time, also to B2B and fleet customers. complaints are submitted at one's own service centre or on social media. To strengthen
understanding and insight in connection with the calculation and sale of service agreements.

CONTENT: CONTENT:
- Retention of customers, winning new customers and follow-up on service centre visits - Warranty and goodwill (law and practice) handling of customer complaints at the
- Customer satisfaction, strategy and objectives service centre
- Service behaviours, service promises - Handling of social media in connection with customer complaints
- B2B customers, fleet customers, strategy development for the B2B area - Service agreements, background, calculation, risk profile
- Plan of action for strengthening customer satisfaction and loyalty - Sales and marketing of service agreements
- Final test of achievement of learning objectives - Plan of action
- Final test of achievement of learning objectives

Available Available
to Bosch to Bosch
Car Service Car Service
Only Only

Book today at www.bosch-training-solutions.com

68 69
Business Skills Business Skills
Module 5 Module 6
Personnel Selection Sales and Branding
and Recruitment Bosch Service Excellence
Bosch Service Excellence
Part Number: 1987727545
Part Number: 1987716952

DURATION: DURATION:
2 Days 2 Days

TRAINING GOAL: TRAINING GOAL:

To strengthen the participants' ability to hire the best employees, develop the ability to To develop and strengthen the participants' understanding of brand value to generate
have an eye for talent, and be able to distinguish between good and really good employees. additional income and customer loyalty, and to develop and strengthen the participants'
We will give the participants the tools and techniques needed to employ better-qualified ability to sell more services and associated products at the same time.
employees, and thus establish a better business.
CONTENT:
CONTENT: - How to use the Bosch Car Service brand in the right way
- Personnel selection and recruitment of new employees - How the benefits and values of the brand's history and customer perception
- How do you recruit: What media and methods do you use are illustrated
- "Human capital": The biggest indicator of your success - Sales of services: Financial argumentation
- Recruitment, interviewing and onboarding procedures - Properties, benefits, dividends, sale of products (value-based selling)
- Maintenance of "human capital" - Final test for achievement of learning objectives
- Final test of achievement of learning objectives

Available Available
to Bosch to Bosch
Car Service Car Service
Only Only

Book today at www.bosch-training-solutions.com

70 71
 Accreditation
AC1RHA Automotive Air
Conditioning Refrigerant
Handling Certification (L3QCF)
Part Number: 1987727792

DURATION:
1 Day

ASSESSMENT GOAL:
Delegates successfully completing the Institute of the Motor Industry online test and
practical assessment of AC1RHA will be certificated by IMI. Under current legislation,
it will provide certification for an unlimited period.

CONTENT:
An online test and practical test for the assessment of competency.

PREREQUISITES:
We recommend that candidates who require formal training in Air Conditioning work attend
our separate 2-day training course VSB26. Alternatively, candidates should bring evidence
that they have attended previous air conditioning training from another
training provider.

Accreditation

Book today at www.bosch-training-solutions.com

72 73
Accreditation Accreditation
ATALVIN Light Vehicle Inspection MOTA1 MOT Tester Training
Technician (Class 4 & 7) - Assessment
Part Number: 1987727793

DURATION: DURATION:
1 Day 1 Day

ASSESSMENT GOAL: ASSESSMENT GOAL:

Following the completion of the LVINT training course (on page 49 of this catalogue) MOTA1: MOT Tester Training (Class 4 & 7) Assessment is the assessment following the
candidates will have the underpinning fundamental knowledge to enable them to participate MOT Tester Training (Class 4 & 7) which must be booked in addition to the course.
in this IMI Light Vehicle Inspection assessment, which in turn will allow them to move
forward into the formal MOT Tester training programme. CONTENT:
- Working safely within a vehicle test station
CONTENT: - Communicating with colleagues and customers
- Emission System: Inspection - Managing and maintaining your CPD
- Electrical System: Inspection - Carrying out vehicle pre-MOT checks
- Braking Systems: Inspection - Carrying out an MOT test
- Steering & Suspension System: Inspection
- Vehicle Appraisal: Inspection
PREREQUISITES:
- To have a full and current driving license for the classes you want to test
PREREQUISITES: - To be a skilled technician with at least 4 years full-time employment within the service
Successful completion of the LVINT course. & repair sector in which you wish to test
- To have NO unspent convictions for criminal offences connected with the MOT scheme
or the motor trade, or involving acts of violence or intimidation
- To be of “good repute”
- To have an “appropriate” recognised qualification
(See list on www.bosch-training-solutions.com)

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74 75
Accreditation Accreditation
ATABDT ATABMT
IMI Bosch Diagnostic Technician IMI Bosch Master Technician
Part Number: : 1987727543 Part Number: 1987727581

DURATION: DURATION:
1 Day 1 Day

CONTENT: CONTENT:
Assessments: Assessments:
- Mechanical Systems Diagnosis - Electrical Systems Diagnosis
- Electrical Systems Diagnosis - Electrical Systems Scantool
- Computer Based Test Equipment Diagnosis - Computer Based Test Equipment
- Vehicle Safety System Diagnosis - Instructional Support
- Wheel Alignment - Customer Liason
- Online test - General Vehicle Technology - Online Test - General Vehicle Technology

PREREQUISITES: PREREQUISITES:
Completion of all courses in the Bosch Diagnostic Technician Programme. Completion of all courses in the Bosch Master Technician Programme.

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76 77
Training Locations Bosch Training Facilities
Dedicated facilities for training
automotive technicians

Wherever you attend Bosch training courses, you can expect the same
Bosch Service exceptional standards, in terms of modern classroom and workshop
Training Centre (STC) facilities, the latest equipment and of course dedicated trainers.
Broadwater Park
North Orbital Road We have a choice of training centres around the UK, all with free parking,
Denham free WiFi and excellent catering services.
UB9 5HJ
All of our locations have easy access by road and public transport,
so no matter where you are in the UK, one of our training centres
is never too far away.

Bosch Training Facility

Parkside Business Park
Spinners Road
Doncaster
DN2 4LT

Bosch Service
Training Base (STB)
Woodside
nue
Ave
ad

Eurocentral
nhe

Bosch Service
Training Base
Tow

Motherwell
w Pl
Rensha

Scotland
ML1 4XL
Woodside Woodside
Tow
nhea
d Av

78 79
Contact us:
[email protected]

nham