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The document compares and contrasts how two booking websites, Booking.com and Trip.com, provide information to customers. Both provide prominent search and filters, detailed listings, and promotional offers. However, Booking.com emphasizes extensive listings and trust, while Trip.com focuses on competitive prices, mobile friendliness, and bundled flights and tours.

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Ocubillo Froilan D.
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457 views2 pages

Activity

The document compares and contrasts how two booking websites, Booking.com and Trip.com, provide information to customers. Both provide prominent search and filters, detailed listings, and promotional offers. However, Booking.com emphasizes extensive listings and trust, while Trip.com focuses on competitive prices, mobile friendliness, and bundled flights and tours.

Uploaded by

Ocubillo Froilan D.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

HPC04 Applied Business Tools and Technologies PMS

Name: Calimutan, Kyla Marie L.


Year & Section: BSHM-2B

Activity: 2

Intended Learning Objective:


 Compare and Contrast how booking website provide information to their customers.
- Booking websites are the go-to platforms for travelers seeking reservations for hotels, flights,
tours, and other travel needs. Understanding how these websites present information is crucial
for travelers to make informed decisions.
 Illustrate how IT plays a vital role in the tourism and hospitality business.
- Information technology is the backbone of the modern tourism and hospitality industry. This
section will delve into how IT is used in various aspects of the business.

Visit two (2) booking websites (Agoda, Traveloka Expedia, etc.). Compare and Contrast how
they provide information to their customers to attract sales using their websites.

[Link]
- This is a global giant among travel websites, boasting a vast selection of hotels, vacation
rentals, and other accommodations. They also offer deals and last-minute discounts.

[Link]
- [Link] offers a user-friendly platform for booking hotels, flights, and tours. They are known
for being particularly competitive in Asia.

Page 1.
Similarities
 Prominent Search and Filters: Both offer user-friendly interfaces with clear search bars
and multiple filters for location, date, price, property type, amenities, and guest rating.
 Detailed Listings: They provide comprehensive information on each property, including
photos, descriptions, guest reviews, room types, facilities, cancellation policies, and
virtual tours.
 Promotional Offers: Both highlight deals and discounts prominently. [Link] uses
"Genius" discounts for frequent bookers, while [Link] displays flash sales and limited-
time offers.

[Link]
 Extensive Listings: They emphasize the vastness of their inventory, boasting the most
extensive selection of accommodations globally.
 Trust and Recognition: [Link] leverages its established brand name and
showcases user reviews prominently to build trust with potential customers.
 Last-Minute Deals: They highlight deals for travelers who can be flexible with their dates.

[Link]
 Competitive Prices: They position themselves as the budget-friendly option, emphasizing
competitive pricing, particularly in Asia.
 Mobile Friendliness: [Link] focuses heavily on mobile app bookings, offering
exclusive deals and promotions for mobile users.
 Flight and Tour Bundles: They often bundle hotels with flights and tours, making it a one-
stop shop for trip planning, potentially appealing to those who prefer simplicity.

Page 2.

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