Digital applications

Integral Remote and Service platform

Fire Alarm Systems today

Management system

Detection and alarm notification

Networking

Digital applications Control Fire protection under

panels difficult conditions

© SCHRACK SECONET AG 2023 | Webinar Premium Fire Alarm Systems | B-WS-0022EN | V1-1
The best from two worlds

Integral Remote Service platform

Flexible notifications and efficient Highly secure web application that integrates
operation via mobile devices and PCs services to support commissioning, maintenance,
troubleshooting and inspection of FAS

© Erikona/iStock
Journey through the life cycle of the fire alarm system
Journey through the life cycle of the fire alarm system

Innovative digital services:

• Simplify processes throughout
Planning Installation & the entire life cycle
Commissioning
• Information about the current
status of the system
• Predictive maintenance
• Active measures instead of
reactive approach
Operation

Expansion Modernisation Maintenance

Planning
Powered by Service Platform
Yesterday Today

??? !!!

• Elaborate planning • Efficient and safe planning

• Lack of cost estimation • Rapid cost estimation
• Obsolete or missing information • Continuous digital planning and support
• Lack of know-how • Up-to-date/easily accessible information
• Media disruption • Direct access to a comprehensive knowledge
Installation and commissioning
Powered by Integral Scan and
Service Platform
Yesterday Today

4711 4711
4712

4711
4712
4711
4712

• Installation and mounting of loop and periphery • Installation support

• Manual assignment of periphery → transfer of • Assembling and simultaneous allocation of
expansion to the control panel periphery → transfer of expansion to the control
panel
• Unclear, error-prone and time-consuming
• Traceable and time-saving
Installation
Powered by Integral Scan and
Service Platform
Yesterday Today

• Out of date information • Up-to-date/easily accessible information

• Lack of know-how • Access to specific and required knowledge
Alarm information
Powered by Integral Mobile
Yesterday Today

???

• Information only directly on the control panel • Information anywhere and anytime
• No or delayed reaction from the local alarm • Rapid reaction by the local alarm organisation like
organisation alarm intervention or briefing the fire brigade
• No detailed information available • Detailed information of the alarm event
Intervention
Powered by Integral Mobile
Yesterday Today

3/11 3/11
NO FIRE NO FIRE

Intervention Intervention

3/11 3/11

• Intervention function only directly on the • Intervention function via mobile devices
control panel • Rapid response and shorter ways
• Slow reaction due to long ways
• No unintentional alarming of the fire brigade
• Precious time passes when it counts due to long distances to the control panel
Display and operation
Powered by Integral Mobile
Yesterday Today
detector zone 1 detector zone 1 detector zone 1 off

welding works welding works

detector zone 1 off detector zone 1 off

• Display and operation only directly on the • Remote display, operation and status queries
control panel via mobile devices
• Long ways • Efficient operation
• Location-bound • Time saving and independent of location
Site management
Powered by Service Platform
Yesterday Today

• Real state of the systems only directly on site • All states and system data on one place →
• Different versions of configuration and project comprehensive information
planning data in circulation • No different versions of configuration and project
• Stored data can differ from reality planning data → real data always online available
• Creation of tasks for individual systems with
calendar function → time saving
Service call
Powered by Service Platform
Yesterday Today

• Customer reports a fault → cannot give detailed • Technician can access the system directly from
information remote and can analyse problems in advance
• Status of the system not available → technician • Information about problem, installed devices and
can only guess what´s the problem required spare parts or special tools available →
ideal preparation of all service assignments
• Missing information of installed devices, required
spare parts and tools → additional service efforts
System analysis and status
Powered by Service Platform
Yesterday Today
???
???

???

??? ???

• Technician has no information about the • Permanent system analyses

status of the systems • The technician has everything at a glance
• The system status is only known after
• The service team can proactively derive measures
technician is on site
for maintenance
• Only reactive measures can then be derived
• High system availability by means of predictive
maintenance, e.g. necessary detector exchanges
Maintenance process
Powered by Service Platform
Yesterday Today

???

???

• Costly and time-consuming maintenance process • Optimised maintenance process for planning,
for planning, implementation and follow-up: implementation and follow-up:
• No to-do lists • Scheduling and working time planning
• No precise planning of working hours • Checklist and list of defects
• Substantial effort for documentation • Automated maintenance documentation
Testing detectors
Powered by Integral Mobile
and Service Platform
Yesterday Today

• Minimum two persons are required • One-person-testing supported

• Coordination and communication effort • No coordination and communication effort
• Time consuming • Reduced time effort
• Prone to failure • High traceability
• No traceability • Automated protocol generation
• Manual report writing
Integral Remote
Integral Remote portfolio
Integral Remote Notification Integral Mail * S2service Connect Web Interface
Notifications Manage everything
Integral Message *
Certificate

Certificate connections certificates stations users

Integral Remote Control Integral Mobile

Indication and operation

Integral Browser
Certificate

Integral Desktop *

Integral Remote Professional Certificate

Programming
Integral Service Integral
Scan Platform Application
Center *
* Use of the software also possible in the customer‘s proprietary network
Integral Remote portfolio

Integral Mobile/Integral Browser and Integral Scan

Enables the indication and operation of Integral EvoxX fire alarm control panels via
smartphone or tablet

Integral Message
Multi-user supporting event logging software (such as alarms, faults etc.) with active event
viewing and managing one or several fire alarm control panels including push notifications
and Integral Desktop

Integral Mail
Automatic e-mails from one or more fire alarm control panels when an event occurs (such as
alarms, faults etc.)

Integral Application Center

Integral software for programming the entire Integral EvoxX system family and provision of
service tools on a PC or laptop, secured by a dongle.
Highlights Integral Mobile

Login
• Register easily and securely using biometric data.
This protects against abuse.
Operation
• Be informed about the state of the system at any
time and operate it anywhere
• Changes of the system components are
immediately available in the app
Events
• Make an overview of recent events (e.g. alarm,
fault, power failure etc.).
Stations
• Easy selecting of systems and query the status
Location
• The geo data query ensures that changes of the
system can not be made outside of the local area
Integral Browser
Virtual panel via browser

Login

Integral
••••••••
Integral Scan – product knowledge and installation

Product scan Information access Document access Installation support

Integral Remote portfolio

Integral Mobile/Integral Browser and Integral Scan

Enables the indication and operation of Integral EvoxX fire alarm control panels via
smartphone or tablet

Integral Message
Multi-user supporting event logging software (such as alarms, faults etc.) with active event
viewing and managing one or several fire alarm control panels including push notifications
and Integral Desktop

Integral Mail
Automatic e-mails from one or more fire alarm control panels when an event occurs (such as
alarms, faults etc.)

Integral Application Center

Integral software for programming the entire Integral EvoxX system family and provision of
service tools on a PC or laptop, secured by a dongle.
Integral Message with Integral Desktop

E-Mail SMS

Certificate Certificate

Integral Message PC-VPN S2service ConnectRouter-VPN Integral EvoxX

• Remote display and operate FACP

• SQL event logging software (e.g. alarms, faults etc.)
• Remote desktop to operate the FACP
• Local via customer network
• Remote access via S2service (VPN)
Integral Remote portfolio

Integral Mobile/Integral Browser and Integral Scan

Enables the indication and operation of Integral EvoxX fire alarm control panels via
smartphone or tablet

Integral Message
Multi-user supporting event logging software (such as alarms, faults etc.) with active event
viewing and managing one or several fire alarm control panels including push notifications
and Integral Desktop

Integral Mail
Automatic e-mails from one or more fire alarm control panels when an event occurs (such as
alarms, faults etc.)

Integral Application Center

Integral software for programming the entire Integral EvoxX system family and provision of
service tools on a PC or laptop, secured by a dongle.
Integral Mail

E-Mail Router-VPN

Certificate

Integral Mail S2service Connect Integral EvoxX

• Sending e-mails directly from fire alarm control panels Integral EvoxX per event
• Customer mail server or S2service Connect (VPN router necessary)
• Transmitting different events to different receivers, standard messages and
customized texts
• supports unencrypted transmission only
• s2service connect: email server is included
• SSL integration with new FACP and IRP 8.4
Integral Remote portfolio

Integral Mobile/Integral Browser and Integral Scan

Enables the indication and operation of Integral EvoxX fire alarm control panels via
smartphone or tablet

Integral Message
Multi-user supporting event logging software (such as alarms, faults etc.) with active event
viewing and managing one or several fire alarm control panels including push notifications
and Integral Desktop

Integral Mail
Automatic e-mails from one or more fire alarm control panels when an event occurs (such as
alarms, faults etc.)

Integral Application Center

Integral software for programming the entire Integral EvoxX system family and provision of
service tools on a PC or laptop, secured by a dongle.
Integral Remote Professional

• Complete access to the FACP via PC/laptop

• Display & operation
• Programming(!)
• Use any application from IAC like
• Configurator, Loader, Peripherie Assistant
• Integral Desktop
• Equipment needed
• Network (S2service Connect)
• PC/Laptop, USB Dongle
• IAC
Integral Remote – benefits for the system installer

Commissioning
• Fire alarm systems can be put into operation faster and more easily
• Before activating the alarm forwarding, it is possible to monitor and test trail runs under
real conditions remotely

Maintenance
• System components are constantly checked without interrupting the operation
• Prior to a service call, all information about the system are read out

Extensions
• System data are read out remotely during operation
• Based on this data and information: extensions can be optimally planned
Integral Remote

Practical experiences from Finland

Challenges in project execution and operation:
• Huge distances within the country
• far-out projects form increased logistic and
economical efforts
• Staff at the end client not familiar with FAS
• Incomplete information
• Increased support effort via telephone calls
• Utmost qualified technician on site necessary
• More qualified technicians required in staff
• High training effort
• Product know-how in form of technical
documentation and manuals has to be carried
around
• Cost-free services during warranty period
• Travelling to site at installer’s expense
Integral Remote

How a Finnish partner company transformed

his problems into success
• Initial project: LUMI-supercomputer in Kajaani
• Prestigious IT project of gigantic dimensions
• 550km from partner HQ in Helsinki
• Integral Remote monitoring center in Helsinki
• Integral Remote Message – alarms and
error messages Kajaani
• S2service Connect – User administration
• Since then, every distant construction site
is equipped with Integral Remote
• Meanwhile several remote projects with
more than 30 active routers
550km
Integral Remote

Practical experiences from Finland

Benefits for the partner:
• Reduced travelling costs instead of long trips to
the sites
• Easy support via remote access instead of time-
comsuming phone calls with the end customer
• One central product expert instead of many
specialists on the road – less training efforts and
staff costs
• Extended business area through the whole
country instead of Helsinki and surrounding

Read more in our fire & care best practice report:

THE SUPER INTELLIGENCE OF FIRE PROTECTION
Service platform
Service platform

• Highly secure, private and intelligent cloud solution to manage sites

efficiently
• Several feature sets offer higher quality installation and maintenance
services
• Simplifies planning, commissioning, maintenance and expansion through
innovative digitalisation
Service Platform – function overview

Maintenance management Site analysis

Site management Service Platform Extension and modernisation

Knowledge management Site event management

Knowledge management

Product knowledge management delivers

Data sheet accurate information related to a product
by means of full-text-search or simple
Technical Docu.
scanning of a product-code.
Certificates

Service Info
Information like tender text, data sheets,
Etc. installation manual, certificates, spare
parts, ordering info etc.

Intelligently enriched information.

For easy planning.
Site management

Site Management gives any time a view

on the data of „my installed sites and
systems“ and the ability to zoom into all
system details.

Site details like building plans, floor plans,

system programming, installed devices,
service technician task-management,
maintenance dates etc.

Accurate data – always.

For organised operation.
Maintenance

Maintenance supports the whole

maintenance process digitally.

Maintenance by means of guided

maintenance log, automatic detector
check-list, fault report, photo
documentation, protocol history, contract
data, calendar function for service
operations, atomised test-report creation
etc.

Top quality through digitalisation.

Efficient maintenance.
Site analysis

Site analysis checks automatically all

Status quo of Manufacturer stored system data and configurations
your system information with the “should-be status” and the
service-information of the manufacturer.

This to for example to recognize critical

situations or system improvement
proposals etc.

Know things in advance – to the point.

For predictive planning.
Extension and modernisation

Extension and modernization is

“an engine”, permanently checking all
stored system data and configurations for
their compatibility with the manufacturer´s
information.

This ensures a technically correct and

logistically possible migration and
expansion.
eg. exchange

Know things in advance – to the point.

For predictive planning.
Site event management

Site event management, in combination

Alarm
with Integral Remote connection, delivers
permanently and in real-time a perfect
Fault overview of all system messages, status
Disablement and error patterns.

This ensures instant reaction to increase

system availability, safety and predictive
maintenance.

Alarm

Fault

Disablement

All Service Platform features – real time.

For proactive action.
Your time is precious

Supervision of a Competitive advantage through clever use of time:

Supervision of a FAS Schrack Seconet FAS
w/o Service Platform with Service Platform
100%
The Service Platform will significantly relieve your
Administration Up to 30% time
resources over the whole lifetime of a Fire Alarm
savings System.
Use your extra time for other tasks and projects!

• Up to 40% less administration effort

Administration
• Central data storage with fast and easy access
Maintenance
50%
• Automatic analysis and status of the FAS
• Up to 30% time savings in maintenance
Maintenance • Digital maintenance support and remote access
• More efficient work processes
• Up to 10% reduction of on-site visits
• Immediate assessment of the situation and initiation of
On-site visits
measures
On-site visits
• Avoidance of unnecessary trips
Security concept and Secure Online Platform

https

Certificate
Certificate

Router-VPN
PC-VPN
Integral Remote and SOP Integral EvoxX
Service platform

Applications should be safe! Infrastructure should be safe! Products should be safe!

• https and VPN guarantee highest • No access without user
safety standards authorisation
• No access to the fire alarm control • Simple setup using preconfigured • No access without additional
panel without software VPN routers approval on-site
• Geographic restriction for mobile • Access logged and documented • No operation possible without
Apps operating code
• Privat cloud (not public)!
• Large event memory for event
history
An unbeatable team – Integral Remote and Service platform
Our Integral Remote portfolio and the Service platform complement each other perfectly.

Your benefits:
• Maximum efficiency and highest availability Our advice:
Enjoy the full benefits with
• Immediate notification, information and
the Service platform
operation – anywhere and anytime
PREMIUM package!
• Remote data analysis, programming and support

Integral Remote Notification Integral Remote Control Integral Remote Professional

Notifications Notify, view and operate For installer

Integral Application
Integral Message Integral Mail Integral Mobile Integral Browser Integral Desktop Service Plattform Center (IAC)
Effective tools
for your journey into the digital world of Fire Alarm Systems
Use our digital applications with any Integral EvoxX panel

Integral EvoxX M Integral EvoxX C Integral EvoxX B

• Modular, decentralised system • Compact, decentralised system • Basic version
• Hardware and software redundancy • Software redundancy • Software redundancy
• TCP/IP interface • TCP/IP interface • TCP/IP interface
• Can be networked • Can be networked • Can be networked
• X-LINE: up to 16 Loops • X-LINE: up to 4 Loops • X-LINE: 1 Loop
• Up to 4000 elements • Up to 1000 elements • Up to 250 elements
• Multi-zone extinguishing control • Single-zone extinguishing control
panel panel
Service Portal

All services at a glance

• Central access to numerous contents
• Anywhere and anytime
• Responsive: Laptop/PC, Tablet, or Smartphone

• Download center
• Trainings
• Support

• Integral Software
Configuration and offering
Product catalogue
Integral Mobile/Integral Browser

• VPN Router with certificate • Integral Mobile Licence

• LAN or LTE/LAN • Basic (1 or 2 simultaneous connections)
or extensions (by another 2 – max. 8)

Article No. Type Descritpion Article No. Type Descritpion

23-2010500-01 VPN LAN FAS VPN router LAN-FAS 23-2010902-01 IMOB BASIC1 Integral Mobile Basic for 1 User

23-2010700-01 VPN LTE-LAN FAS VPN router LTE/LAN-FAS 23-2010903-01 IMOB BASIC2 Integral Mobile Basic for 2 User

23-2010904-01 IMOB EXT2 Integral Mobile Extension of 2

additional users
Integral Message

Article No. Type Descritpion

20-1300201-01 DONGLE IM Integral Message –ULM dongle

23-201093-01 DONGLE IDT Integral Message –ULM dongle

23-2010800-01 VPN-Z-PC VPN certificate PC

Certificate

• Integral Message licence • Integral Desktop licence • VPN PC certificate

incl. dongle
Integral Mail

Secure Online Platform Local network

• VPN Router with certificate • Our system
• E-Mail server

Article No. Type Descritpion

23-2010500-01 VPN LAN FAS VPN router LAN-FAS

23-2010700-01 VPN LTE-LAN FAS VPN router LTE/LAN-FAS

Integral Professional

• Integral software for programming the entire

Integral EvoxX system family and provision of
service tools on a PC or laptop.
• The software works exclusively using a dongle and
can be downloaded for free from our website.

Article No. Type Descritpion

20-1300113-01 DONGLE USB Dongle for Integral software

SCHRACK
Service platform packages

Feature Set FREE BASIC PREMIUM

SP-PA-FREE (23-2001000-01) SP-PA-BASIC (23-2001001-01) SP-PA-PREMIUM (23-2001002-01)

Product Knowledge Management ● ● ●

Site Management ● ● ●
Available storage 250 MB 500 MB 2 GB
Site Analysis ● ● ●
Extension and Modernisation ● ● ●
Maintenance* - ● ●
Site Event Management * - ● ●
Integral Service App - - ●

● Feature is included as a full-licence (and for the given number of projects (10x or 50x)
● Feature is included as a preview licence for one project (1x)
- Feature is NOT included
* Improved with a service router
Main aspects of digital applications

• Information, operation and service access

anywhere and anytime - independent of location
and always available
• Central web applications (cloud services)
• Central control for any number of control panels
• Use of existing networks (Intranet, Internet)
• Access security
Join us on a journey of a never ending evolution
Schrack Seconet Contacts

We are there for you!

• [email protected]

or

• Your Schrack Seconet contact person

Start Testing

• Integral Mobile - Demo access via app

• Integral Browser
www.s2service.com/auth

Login details:
User name: demo
Password: demo
What‘s up next?

Webinar series | Expertise in fire alarm system planning

04 April 2024 14 May 2024
Optimal Fire Digital
Detection Applications

27 March 2024 16 April 2024

Premium Fire Design and Case
Alarm Systems Studies
Disclaimer

Copyright © Schrack Seconet AG 2023

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We protect lives.
We secure assets.
Schrack Seconet AG