WMF 2000S Coffee Machine Manual
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Ol WebWMF 2000S Coffee Machine Manual
Uploaded by
Ol WebService Manual
Coffee machine ENGLISH
Model Series 2000 S Edition 06.2012
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Table of contents
1 Customer setup
2 Software information
2.1 Software information overview 7
2.2 Service 7
2.3 Maintenance 7
2.4 Brew time 7
2.5 Protokoll 7
2.6 Timer 7
2.7 Accounting 7
3 Software machine data
3.1 Machine data overview 8
3.2 Submenu counter 8
3.3 Submenu Service date 8
3.4 Temperature submenu 10
3.5 Submenu cleaning 10
3.6 Submenu error list 11
3.7 Submenu portioner 11
3.8 Submenu milk 11
3.9 Submenu access control 12
3.10 Submenu standards factoryservice/customer 12
Factoryservice/customer menu 1
Factoryservice/customer menu 2
Factoryservice/customer menu 3
Factoryservice/customer menu 4
Factoryservice/customer menu 5
Factoryservice/customer menu 6
Factoryservice/customer menu 7
4 Software components test
4.1 Component tests overview 16
4.2 Submenu brewer motor 16
4.3 Submenu portioner 16
4.5 Submenu SBHWB group (steam boiler and hot water boiler) 17
4.6 Submenu control elements 17
4.7 Current supply 18
4.8 Backup battery 18
4.9 Display illumination 18
4.10 Grounds container 18
4.11 Fan 18
4.12 Power status 18
4.13 Submenu choc dispenser / topping 18
5 Software service routines
5.1 Service routines overvie 19
5.2 First Run up 19
5.3 Idling current grinder 20
5.4 Filling the boiler (after replacement) 20
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5.5 Filling the steam boiler (after replacement) 20
5.6 Exchanging control battery at F 157 21
5.7 Check pressure reducer 21
5.8 Depressurization 21
5.9 Descaling 21
6 Expert option
6.1 Expert option overview 22
Overview of expert options main menu
e.g. cappuccino . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
6.2 Milk foam quality 22
6.3 Jet Start / Jet Stop 22
6.4 Pre-infusion 22
6.5 Dry press break 22
7 Error messages and events
7.1 Display messages 23
7.2 Error list 24
8 Mechanical settings
8.1 Grinder setting (coarse - fine) 28
8.2 Setting pressure reducer 29
9 Milk nozzles
10 Dual settings
11 Maintenance concepts
11.1 Maintenance sets 33
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1
4
WMF 2000S Service Manual
Customer setup
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WMF 2000S Service Manual
5
WMF 2000S Service Manual
After setup, the service technician must note the
following statement in the assembly invoice:
“At the end of operation, machine has to be turned off at
source. The user manual and accessories were given to the
customer.”
The customer must acknowledge this with his signature.
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2 Software information
Service info
2.1 Software information overview
2.2 Service
• Contact address
• Date of next customer check-up
• Setup start date
• Software version
• Bootmanager version
• Machine number
2.3 Maintenance
• Last 100 cleaning operations with date and time care
report
• Info Cleaning (last cleaning)
• Info Descaling (liter until descaling)
• Info Water filter (liter until filter change)
2.4 Brew time
• last brewing
2.5 Protokoll
• Error list
2.6 Timer
• Timer settings
2.7 Accounting
• Info Vending device
• Software version
• Operating state
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3 Software machine data
Machine data
3.1 Machine data overview
3.2 Submenu counter
These displays only serve for information of the service
technician.
We recommend, in order to keep the information, only to
reset the counters below mentioned if the components
have really been exchanged!
3.3 Submenu Service date
With click on „OK“, the actual date will be entered as the last visit.
With click on „OK“ the error list and FIFO will be erased.
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On these three displays all possible service actions are
listed. They can be looked at and can be reset if carried
out.
Customer check-up:
Brewings since last customer check-up / Brewings to Customer
check-up.
The customer check-up can be reset only here.
Service Maintenance 1, Service Maintenance 2 and
Revision:
Along the lines of customer check-up, the service dates,
service maintenance 1, service maintenance 2 and revision
are composed. Revision is only requested after every 6
years.
Filter change:
After confirming with „Yes“ the water filter will be rinsed.
Filter rinse:
Brewer:
Only brewer gasket counter (no service message)
Service date Brewer change: service message appears after 30.000
beverages
Only drive counter (no service message)
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Mixer:
Service date mixer: service message after 6.000 beverages.
The mixer counter can be read and reset.
Maintenance after 6,000 portionings mixer
Parts to be replaced:
• the mixer unit
• the mixer valve
Portioner:
Only grinder disk counter (no service message)
Only drive counter (no service message)
3.4 Temperature submenu
Setting range 80 to 100°C, default 96°C
Setting range 110 to 130°C, default 128°C
Changing the steam boiler temperature leads to great
changes in the dosage of milk and milk foam. Changes are
not recommended.
3.5 Submenu cleaning
Number of cleanings performed and to be performed
Number of mixer rinsings performed
Number of milk system cleanings performed
Time until request for cleaning/forced cleaning
Hardware for foamer rinsing available?
Delay in foamer rinsing after last beverage dispensing
Switch warning signal before foamer rinsing on/off
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3.6 Submenu error list
Delete individual errors: tap on the line
Delete complete error memory: tap C
3.7 Submenu portioner
Example right grinder
Idling current (determined via service routine)
Maximum dosage amount in 1/10 seconds
Only the maximum dosage amount can be set for the
powder portioner (default 150). A detection of the idling
current is not possible.
3.8 Submenu milk
milk pump pulse for hot foam
milk pump pulse for hot milk
milk pump pulse for cold foam
milk pump pulse for cold milk
in future available
empty message via sensor
cooler next to or below
air pump delay adjustable
intake time = hose length (10 corresponds to 1 m milk hose length)
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3.9 Submenu access control
The settings correspond to the default of the previous
standard setting. However, they can now be changed /
assigned independently of each other.
if „yes“ access to component test, service routines and counter.
if „yes“ customer check-up can be performed by the customer.
if „yes“ water filter can be exchanged and rinsed by the customer.
if „yes“ brewer can be exchanged by the customer
If activated („yes“), the key operator is able to
• do the descaling (turbo descaling)
• carry out and reset the customer check-up
• exchange and rinse the scale filter
• access the component test
• access the service routines
• access the counters
Maintenance messages in Key Operator mode
Customer check-up
Maintenance after 15,000 brewings
Reset with OK on display see
Tasks to be performed analogy to customer check-up,
Service routines w Maintenance:
brewer change, filter change Customer check-up, brewer
exchange, filter change
3.10 Submenu standards factoryservice/
customer
After tapping “self-detect” is first run automatically. All
components operating on 24 V or 30 V are automatically
addressed. The components are automatically identified.
During self-detect the grounds container must be in
place, the adjustable screen closed or the 24/30 V circuits
of the components are interrupted.
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Factoryservice/customer menu 1
Selection OEM version
Configuration of grinders
Configuration of powder portioner
OEM Selection OEM version
Configuration of grinders is registered automatically.
Configuration of powder portioner is registered
automatically.
Factoryservice/customer menu 2
Heating capacity Fresh milk valve (cappuccino valve) existent
Steam boiler existing
Water drain
Heating capacity can be selected
Steam boiler is registered automatically by the steam
boiler supply valve
Steamer can be selected
Factoryservice/customer menu 3
fresh milk (cappuccino valve) existing
milk power existing
active milk exisiting
Milk is automatically detected.
Milk power only 5,5 kW version
Active Milk for option Active Milk
Factoryservice/customer menu 4
water infeed
selection 2nd level possible
manual insert for coffee and cleaning or only cleaning
Water infeed fixed water is automatically detected by
existent intake valve. The external tank or technical insert
can here be selected.
2. level Default setting „No“; can be activated. See User Manual and
Manual insert („Manual cleaning“) is to be set manually Additional Manual for Accounting
with more than 2 portioners, up to 2 portioners manual
insert coffee (Manual coffee).
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Factoryservice/customer menu 5
self-Service mode activated?
accounting via accessory device via MDB or serial connection
grounds container: external = grounds disposal through counter
Self-Service mode Default setting „Yes“.
Accounting must be set manually (MDB or serial
connection).
Grounds disposal through counter must be correctly set
manually. (default = internal).
Factoryservice/customer menu 6
button pre-selection for decaf brewing instead steam button
automatic change to daylight saving time can be activated.
function S-M-L available?
Decaf must be set manually.
Summertime automatic change to daylight saving time
can be activated.
S-M-L Function S-M-L can be activated.
Factoryservice/customer menu 7
accept
Safety queries follow acceptance.
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Safety queries upon acceptance of the variations:
If „yes“:
The pre-settings will be transferred
The default beverages and prices will be set according
to factory setting
If „no“:
The pre-settings will be transferred
The default beverages and prices remain set
If „yes“:
the day counter remains unchanged
the portioner calibration remains unchanged
If „no“:
the day counter will be reset
portioner calibration will be reset
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4 Software components test
Components
4.1 Component tests overview
Depending on the machine configuration the following
tests are available in the software:
4.2 Submenu brewer motor
Run brewer to end switch
Run brewer up
Run brewer down
End switch: 0001 end switch contacted
Current (mA): Display value during procedure
4.3 Submenu portioner
Test right grinder
Test left grinder
Current (mA): Value during portioning procedure is
displayed
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During the test the grounds container must be in
position and the adjustable screen closed as the brewer
receives the coffee powder during the test and dumps it
afterwards.
4.4 Valves
During the test additional data is displayed, e.g. the
maximum current consumption of the valve(s) or the
number of flowmeter pulses.
When testing the brewer valve the brewer must be in
functioning condition as it receives the brewing water
during the test and discharges it afterwards.
4.5 Submenu SBHWB group (steam boiler
and hot water boiler)
Additional data during tests:
Heating units: display of condition and current
temperature.
Level/feeding:
- - button: The level in the steam boiler is lowered via the
steam valve.
+ - button: The level in the steam boiler is raised by the
supply valve.
Liquid level: the current capacitative value of the sound
is displayed. The trigger value at which the steam boiler is
detected as “full” is 180 digits.
Normally the “full” value is at 212 digits.
4.6 Submenu control elements
Beverage button LEDs are subsequently addressed
Test beverage buttons by pushing them
Test touch fields on the display by touching them
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4.7 Current supply
Switch the 24/30 V circuits on and off from the mains.
4.8 Backup battery
During the test the battery is short-circuited. This
procedure shortens battery life.
4.9 Display illumination
The display illumination can be switched off for testing.
4.10 Grounds container
Display if the micro switches switch the 24 V circuits of the
grounds container.
4.11 Fan
Test of function and current consumption
4.12 Power status
Report “power failure” to the control unit
4.13 Submenu choc dispenser / topping
Test choc valve
Test the portioner, the choc valve is also addressed
Test mixer motor
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5 Software service routines
Service routines
5.1 Service routines overvie
5.2 First Run up
The software is restarted, with a “reset event” entered
into the laptop ring memory (see chapter “service”, reset
events).
The cleaning is reset as if a cleaning cycle had just been
done.
A cleaning cycle can be interrupted.
A descaling cycle can be interrupted.
Attention: If a cleaning or descaling cycle has been
interrupted adequate measures must be taken to ensure
that no residues of cleaning or descaling agents remain
in the machine. In this case cleaning or descaling must be
repeated.
The reset of the customer settings program is treated in
the same way by the software, however does not reset the
cleaning and descaling obligations.
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5.3 Idling current grinder
For a correct “empty” report the grinder idling current
must be entered into the system as base following the
entering of the factory values or motor replacement. This is
done via a service routine.
Notices for technicians
The idling current must by all means be determined with
the grinder completely empty.
5.4 Filling the boiler (after replacement)
The hot water boiler is not filled automatically after the
replacement. If the steam boiler electrode got in contact
with water, the steam boiler and hot water boiler would
heat up. Therefore keep the heating unplugged having
replaced the hot water boiler. Then fill up the hot water
boiler via the Servicetool / component test until hot water
runs out of the spout
Then unplug the coffee machine mains plug and plug in
the hot water boiler mains plug.
5.5 Filling the steam boiler (after
replacement)
The steam boiler is filled from the hot water boiler via the
supply valve having replaced the steam boiler and switched
ON the machine. The supply valve is opened until the
electrode reports “contact”. Then the machine is heated up.
Without de-aerating via this routine (e.g. following
replacement) a boiler cannot be filled against an air
cushion inside.
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5.6 Exchanging control battery at F 157
At error message 157 the control battery must be
replaced.
The notices on the display are to be followed:
All data is stored in the service memory.
Disconnect machine from mains
Exchange battery
As soon as the machine is reconnected to the mains all
data is automatically loaded into the service memory.
5.7 Check pressure reducer
See chapter 8.2 Setting pressure reducer
5.8 Depressurization
Temperature and pressure are reduced under control, also
in cases of overpressure, e.g. following a malfunction of
the heating switch and overheating of the boilers.
Before opening the screw connections in the boiler water
system this routine must be run for safety reasons.
5.9 Descaling
Descaling can only be made by the service technician.
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6 Expert option
Expert options
6.1 Expert option overview
Overview of expert options main menu
e.g. cappuccino
6.2 Milk foam quality
• Difference between recipes milk foam quality and
general milk foam quality
6.3 Jet Start / Jet Stop
• Water will be added directly to the coffee. Can be set
individually for all beverages.
6.4 Pre-infusion
• Amount of water necessary to pre-infuse (in ml)
6.5 Dry press break
• Time to press the grounds coffee dry (in s)
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7 Error messages and events
7.1 Display messages
Operation messages
Shut-off valve is closed or Beans right idling current
flowmeter malfunction. detected.
If temperature in boiler or Grounds container at full limit
steam boiler too low. (Default 200 s grinding-time of
grinders).
During automatic (following Micro switch grounds
first heating) or manual (via container or micro switch
warm rinse button) warm adjustable screen without
rinse. contact.
Beans left idling current If grounds container was drawn
detected. out for more than 5 s.
Milk container empty (next Empty drip tray
to machine)
Cleaning messages
Brewing unit not detected A flow error has occurred
following closing of door during the cleaning program.
or inserting of grounds
container.
Maintenance and care messages
Customer check-up after Brewer Maintenance after
15.000 brewings 30.000 brewings
Service Maintenance 1 after Descaling
1 year
Service Maintenance 2 after Change water filter
2 years
Maintenance Mixer after Revision after 6 years
6.000 beverages
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7.2 Error list
No. malfunction
Entry ring mem.
Entry display
Comment
memory
Display
Report
Descr.
2 F2 Brewer without √ √ 195
electricity
5 F5 Brewer shutoff √ √ 198
6 F6 Brewer over current √ √ 253
7 F7 Brewer timeout (no √ √ 254
electricity)
26 F26 Portioner current √ √ 1
malfunction
36 F36 Current malfunction √ √ 3
Portioner 2
46 F46 Current malfunction √ √ not implemented 5 not implemented
Portioner 3
87 F87 Boiler sensor √ √ 40
damaged
88 F88 boiler excess √ √ 39
temperature
89 F89 boiler heating time √ √ 41
130 F130 General current √ √ Short circuit if 28 not implemented
malfunction immediately at
switching-on
24/30 V present
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No. malfunction
Entry ring mem.
Entry display
Comment
memory
Display
Report
Descr.
149 F149 General voltage √ √ If short circuit is present 86
malfunction in 24/30 V systems
157 Battery must be replaced √ √ Batterie voltage too low
to preserve data. Data is
automatically stored in
service memory.
161 F161 flowmeter √ √ 241
malfunction during
brewing
162 F162 flowmeter √ √ 242
malfunction during
cleaning
163 F163 flowmeter √ √ 243
malfunction during
checking
164 F164 flowmeter √ √ 244
malfunction during hot
water dosage
165 F165 flowmeter √ √ 245
malfunction during choc
dosage
166 F166 flowmeter √ √ 246
malfunction during DK
feeding
167 F167 flowmeter √ √ 274
malfunction during
descaling
186 F186 timeout during √ √ 247
steam boiler filling
187 F187 Steam boiler sensor √ √ 232
damage
188 F188 Excess temperature √ √ 231
in steam boiler
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No. malfunction
Entry ring mem.
Entry display
Comment
memory
Display
Report
Descr.
189 F189 Heating-time steam √ √ 43
boiler
9061 Standby Event √ Coming and going 61 Coming and going
9062 Reset Event! √ Coming and going 62
9104 Timer function not √ √ Machine cannot switch 104
possible off due to cleaning in
progress
9118 Fifo was deleted √ √ 118
9119 Defaults into RAM √ √ 119
9120 Defaults into flash √ √ 120
9125 Machine cleaning in √ internal 125 internal
progress
9126 Milk foam cleaning in √ internal 126 internal
progress!
9136 Cleaning was interrupted √ √ due to an error in the 136 Display cleaning
cleaning program obligation
9180 Mixer cleaning in progress √ internal 180
9236 AD-transformer ready! √ √ internal 236
(for developers only)
9248 Malfunction in level √ √ 248
sensor
9256 Auto detect malfunction: √ √ 256
Right grinder not
detected
9257 Auto detect malfunction: √ √ 257
brewing-valve not
detected
9258 Auto detect malfunction: √ √ 258
Oscillating pump not
detected
9259 Auto detect malfunction: √ √ 259
Release valve not
detected
9260 Auto detect malfunction: √ √ 260
Fan not detected
9261 Auto detect malfunction: √ √ 261
Hot water dispensing
valve not detected
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No. malfunction
Entry ring mem.
Entry display
Comment
memory
Display
Report
Descr.
9262 Auto detect malfunction: √ √ 262
Mixer not detected but
choc/topping portioner
detected
9263 Auto detect malfunction: √ √ 263
choc/topping portioner
not detected but mixer
detected
9264 Auto detect malfunction: √ √ 264
Mixer valve detected
but no powder portioner
detected or; Hot
water-Choc/topping
valve not detected but
choc/topping portioner
detected
9265 Auto detect malfunction: √ √ 265
Milk pump detected
but no cappuccino
valve detected or milk
pump not detected
but cappuccino valve
detected
9268 Power supply reports √ √ External mains voltage! 268
voltage too low
9271 Pump switches to √ √ Pump pressure lowered. 271 Pump pressure
pressure -lowering mode The beverage number is lowered, 9271
(Info = button number) entered into the laptop
Info column
9275 Reset triggered by √ √ 275 9275
customer
9288 MDB communication √ √ 288 9288
error coin checker
9289 MDB communication √ √ 289 9289
error card reader
9290 MDB communication √ √ 290 9290
error banknote reader
9291 24 V are switched off and √ √ 291 9291
then on again (reset for
MDB equipment on 24 V)
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8 Mechanical settings
8.1 Grinder setting (coarse - fine)
Setting grinder degree
The grinder must be dismantled. The setting-wheel (with
worm gear) is dismantled.
Turn the grinding-disks towards each other until they
join and cannot be turned further by hand on the
driveshaft.
Fit the setting-wheel with the worm gear.
Espresso grinder (right side)
Open the setting-wheel by a total of 12 turns
This setting corresponds to setting no. 1 (espresso)
Cream grinder (left side)
Open the setting-wheel for a total of 20 turns
This setting corresponds to setting no. 5 = cream fineness.
2 turns of the setting-wheel are necessary to adjust the
fineness by one degree.
Machines with only one grinder are set to espresso
fineness.
Installing replacement grinder:
The replacement grinder is prepared for installation
in portioner position 1 and 3 (far right and far left).
For installation at portioner position 2 (center) the
auger (grinder fineness setting) and is bearings must be
reassembled to the intended position.
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8.2 Setting pressure reducer
Setting pressure reducer without laptop
Start service program service routine setting
pressure reducer start.
Remove screw-cap on descaling nozzle.
Screw auxiliary nipple to accept plug-in connector into
the descaling nozzle.
Mount auxiliary tool on descaling nozzle.
Press field Start
Supply valve opens
Read pressure on pressure gauge.
Set pressure to 1.8 bar at pressure reducer.
Finish test.
Dismantle setting equipment and remove auxiliary
nipple.
Replace filler cap.
Setting pressure reducer with KonfigTool
Adjust test environment set pressure reducer start
Remove screw-cap on descaling nozzle.
Screw auxiliary nipple to accept plug-in connector into
the descaling nozzle.
Mount auxiliary tool on descaling nozzle.
Start test on laptop
Supply valve opens
Read pressure on pressure gauge.
Set pressure to 1.8 bar at pressure reducer.
Finish test
Dismantle setting equipment and remove auxiliary
nipple.
Replace filler cap.
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9
Milk nozzles for WMF coffee machines
30
These milk nozzles correspond to the provided milk nozzle in maintenance kits
red
pink
blue
beige
gray
black
white
green
brown
purple
yellow
orange
caramel
gray-blue
lightgreen
transparent
honey yellow
Milk nozzles
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3395137000 1,00
3395900100 1,05
3395097100 1,10
3395106100 1,15
3370071714 1,20
3323178000 1,30
3395169000 1,40
3320315100 1,50
3395213000 1,60
3395214000 1,65
3320314100 1,70
3395215000 1,80
3324101000 1,90
3313843100 2,00
3324102000 2,10
3324103000 2,20
3320460100 3,00
previous milk foamer
WMF2000S 3,0KW
WMF2000S 5,5KW
optimized milk foamer
WMF2000S 3,0KW
WMF2000S 5,5KW x x x x
1. step: determine the adequate milk nozzle (at the milk foamer) first by means of the
milk storage temperature (first use one of the nozzle enclosed in the delivery)
low milk storage higher milk storage
temperature temperature
2. step: now select the optimal milk nozzle by means of required dispensing temperature of the
milk foam (first try the nozzles enclosed in the delivery).
If the required milk foam temperature can not be achieved, choose another nozzle.
high milk low milk
foam temperature foam temperature
If no cooler is used /no Plug&Clean adapter is
used, plug on this milk nozzle at the end of the
hose
Information: the temperature can be influenced additionally by setting the foam quality (settable in the submenu).
Attention: only use the milk nozzles enclosed in the delivery for the Tchibo Coffea!
WMF 2000S Service Manual edition 06/2012
Default values:
10
changes and
default fine super fine milk influences Attention
Foam volume in % 50 40 30
Switch-off temperature (Steamer) 68 68 68 68
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Foam quality 90 60 50 do not set < 45
Dual settings
Pump start temperature (air pump) 28 28 28
Pump stop temperature (air pump) 67 67 47
Steamer override is default Yes Yes Yes Yes
Override function:allows further steaming after temperature switching-off
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Adjustable in the menu Adjustable via Konfig Tool
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31
11
32
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Maintenance concepts
figure: maintenance concepts for the different brewing rates per year
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11.1 Maintenance sets
Customer check-up kit (CK)
every 15.000 brewings
Service maintenance 1 (MS 1)
once a year (contains customer
check-up kit)
Service maintenance 2 (MS 2)
every 2 years
Brewer
33.2823.6199
Set Choc
33.2828.6100
Overview maintenance sets
WMF milk system Venturi WMF Active Milk
optimized milk previous milk
foamer foamer Active Milk
3 kW
Customer check-up 33.2869.8000 33.2864.2000 33.2873.0000
kit
Service 33.2877.7000 33.2864.1000 33.2873.2000
maintenance 1
Service 33.2853.7000 33.2853.7000 33.2873.4000
maintenance 2
5,5 kW Milkpower
Customer check-up 33.2869.9000 33.2853.5000 33.2873.1000
kit
Service 33.2877.6000 33.2853.6000 33.2873.3000
maintenance 1
Service 33.2853.7000 33.2853.7000 33.2873.4000
maintenance 2
WMF 2000S Service Manual edition 06/2012 33
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