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E-commerce Account Manager Job Description

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Fery Irawan
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23 views1 page

E-commerce Account Manager Job Description

Uploaded by

Fery Irawan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

JOB DESCRIPTION

Account Management, (E-commerce)

Roles & Responsibilities:

• Acquire and incubate brands, principals and big merchants that contribute large GMV
share
• Build and maintain relationship with merchants, negotiate and secure best deals based
on campaign or seasonality
• Discover new collaborative opportunity fit into merchants' short-term and long-term
development plan and build JBPs
• Maintain service quality provided by seller - low cancelation and return rate, shipping LT,
and other components to increase conversion rate and customer satisfaction
• Manage mid-and-long tail merchants by leveraging scalable incubation and management
programs and tools

Qualifications

• Minimum Bachelor's Degree or above


• 5+ years experience in ecommerce; direct experience in relevant categories preferred
• Excellent interpersonal and negotiation skills
• Attention to detail, affinity with numbers, logical and problem solving skill
• Strong connections with brands and big sellers are preferred
• A good team player, fast learner and open to changes
• Proficient in Excel and ppt

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