HELEN MENSAH
+233 204511550 | hesimensah@[Link] | Accra
Summary
● Sales and Executing successful marketing campaigns ● Microsoft packages such as Office Word, Microsoft Excel, and
PowerPoint. ● Month-end reconciliation and analysis, reporting and documentation, the business supervision process ●
Customer service and relations
Experience
Hay Foods Limited
Administration | 03/2020 - 12/2024
● Managing Office Supplies: Keeping track of inventory and ordering necessary supplies. ● Scheduling and Coordination:
Organizing meetings, appointments, and events. ● Correspondence: Handling incoming and outgoing mail, emails, and phone
calls. ● Record Keeping: Maintaining and organizing company records and files. ● Financial Tasks: expense reports. ●
Support to Management: Providing administrative support to senior management, including preparing reports
Labour Department
National Service | 11/2022 - 12/2024
● Report Preparation: Preparing reports on labor market conditions, policy impacts, and departmental activities. ● Record
Keeping: Managing employment, compliance, and labor dispute records. ● Data Management: Maintaining and analyzing
employment, wages, and labor practices data.
Haymarket Investments - Labone | Accra
Administration | 03/2020 - 12/2024
● Sales and budget report ● Stock inventories ● Recruitments ● Responding to clients’ queries, orders, and calls
Js Car Rentals | Accra
Sales and Marketing Executive | 12/2019 - 12/2024
● Booking and Reservations: Assisting customers with reservations, including checking availability, processing bookings,
and confirming rental details. ● Processing Rentals: Completing rental agreements, ensuring the conditions are clearly
explained, and the customer understands all terms and conditions. ● Document Verification: Verifying customer identification,
driving licenses, and payment methods. ● Insurance Options: Offering and explaining insurance and protection options to
customers.
Woolworths Stores | Accra
Department Manager | 01/2016 - 12/2024
● Department Merchandise ● Replenishment ● Warehouse and stock room monitoring ● Customer stock requests and
complaints ● Sales Reports and inventories
Woolworths Stores | Accra
Cashier | 01/2014 - 12/2024
● Daily sales count ● Voids, exchanges,s and refunds ● Sales Transactions ● Cash and visa reports
Skills
Fluent Twi, Native
Education
University of Ghana | Accra
05/2020
UNIVERSITY OF GHANA
GENDER IN PUBLIC SECTOR ADMINISTRATION
UNIVERSITY OF GHANA | Accra
INFORMATION STUDIES AND PSYCHOLOGY | 10/2022
ALX AI Career Essentials
07/2024
Alx Africa.
Virtual Assistants | 09/2024
Certificates
First Aid Certification
