Evaluating a Business Plan for Pumpkin Sorbet
Evaluating a Business Plan for Pumpkin Sorbet
Department of Education
REGION VII, CENTRAL VISAYAS
DIVISION OF CEBU PROVINCE
CONSOLACION NATIONAL HIGH SCHOOL-DAY CLASS
PUBLIC TECHNICAL-VOCATIONAL
POBLACION OCCIDENTAL, CONSOLACION, CEBU
CONTACT NO. 423-9200
COMPETENCY-BASED
CURRICULUM
ENTREPRENEURSHIP
10
(NAME)
“THE ENTREPRENEUR
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Always searches for change,
responds to it and exploits it
--------as an---------
OPPORTUNITY”
ABIGAIL P. ROSACEÑA
Subject Teacher
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business plan. Encircle the letter of
your best answer.
LESSON I
FINALIZING EVALUATED BUSINESS PLAN
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This lesson deals with how to critically evaluate
a business plan in order to come up with a final
form.
LET US STUDY
WORDS TO STUDY
BUSINESS PLAN - is a step by step guide in the
thorough operation of the business enterprise.
ENTERPRISE - is a project activity commercial or
industrial. It may also be an organizational
activity.
ASSESSMENT TOOL - is an instrument used to
evaluate a performance.
EVALUATION - is a rigorous analysis of
completed or ongoing activities that determine
or support management
accountability, effectiveness, and efficiency.
COMPONENT -is a uniquely identifiable input,
part, piece, assembly or sub-assembly, system
or sub system that:
1. is required to complete or finish an activity,
item, or job.
2. Performs a distinctive and necessary function
in the operation of a system or
3. is identified to be included as a part of a
finished, packaged, and labeled item.
CRITERIA - is the statement of need, rules,
standards, or tests that must be used in
evaluating a decision, idea, opportunity,
program, projects, etc. to form correct
judgment intended goal.
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PUMPKIN SORBET
Since it is new in the business line of
MBHS, it initially aims to capture 10% of the
existing market shares which is currently
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dominated by school canteen’s Kyla’s Ice Cream.
And Creamline Ice Cream and Dan Eric’s Ice Cream
which is located within the Espeleta Street.
II. Overview of the Business
A. Pumpkin Sorbet
B. Operating Strategies
The business will produce a pumpkin sorbet
station with high quality contents and nutritious value
as well. Pumpkin Sorbet will need raw materials to
produce the goods to be sold. These include All-
Purpose Cream, Condensed Milk, Cassava Starch,
Cheese, Gelatin Powder, Powdered Milk, Vanilla
Essence, and the main ingredients, Pumpkin. The
proponents will be the one to produce the product.
Raw materials will be purchased at Alabang Market or
Lianas Supermarket where we can assure the quality
and the aspects of perish ability. The proponents tried
to interview the teachers and some students by
offering them a free taste and made a comment after.
During the operation, the business will think of more
ideas on how to create more appealing and attractive
products.
C. Critical Risk
Table 2
Pumpkin Sorbet’s Position in the Market
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Competitors Market Target
Share
Kyla’s Ice Cream 35% 30%
Dan Eric’s Ice Cream 45% 40%
Cream Line Ice 20% 20%
Cream
Pumpkin Sorbet 10%
A. Workflow
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IX. Sustainability
I. Financial Plan
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II. Social Impact
ACTIVITY:
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question per component to test if a business plan
meets a given standard using the rubric
COMPONENT QUESTION
I. Executive Summary
II. Overview of the Business
III. The Problem/Need
IV. Statement of Vision, Mission, and
Values
V. Marketing Plan
VI. Production and Technical Plan
VII. Organizational/Management Plan
VIII. Operational Plan
IX. Sustainability
X. Overall Question
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________________11. How many gallons of ice cream does
Pumpkin Sorbet will manufacture per day?
________________12. How much does Pumpkin Sorbet will need to
start its operation in the market?
________________13. How much is the yearly projected revenue of
the business?
________________14. Based on the Projected Income Statement,
how much is the projected net income by 2010?
________________15. Projected Income for the year is expected to
rise by how many percent?
LESSON 2
DUTIES AND FUNCTIONS OF AN ENTERPRISE OWNER
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LET US STUDY
A s y o u
WORDS TO STUDY
1. PLANNING
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This is the function of management that involves setting
of objectives and determining the course of action for achieving
these objectives.
Environmental
Scanning
Identifying alternative
courses of action
Evaluating various
alternatives
Making decisions
about the best course
of actions
2. ORGANIZING
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Authority is the right that a manager has to require a
subordinate to accomplish something. Authority can be
delegated.
A. Line Organization
Direct command of superiors over workers who
accomplish the task. The officers of the operating units receive
orders from their higher authority and relay to their
subordinates.
Example:
Manager
Supervisor
Foreman
Worker
B. Line and Staff
The president hires to handle specialized activities which
a line officer cannot handle the legal counsel helps and advise
the president and does not have authority over the line
employee.
Example:
President
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C. Functional Type
This structure focuses on the functions or types of
activities in each unit. It is expected that the worker has one or
more immediate supervisor
Example:
Manager
Supervisor Workers
Leadman
Production Production
Officer Manager
Workers Workers
D. Committee Type
This form of organization represents a group of persons
who may fulfill functional staff or line duties, as contrasted with
a one – man performer who runs the organization single –
handedly. An example is an executive committee which is
tasked to plan and formulate decisions in a company.
3. STAFFING
The organizational framework needs to be flashed out by
people who will man the positions.
Workers Vs
Required Skills
and Abilities Job Analysis
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4. DIRECTING
Directing involves putting your plans into effect.
MOTIVATIO
Maslow’s Hierarchy
Behavioral Approach of Needs
(Maslow's Hierarchy of Needs)
N
upward
Leadership Skill
(reports, grievance systems,
gatherings, suggestions box)
lateral
Communication (mentoring, gossips, rumors,
conversation during breaks)
downward
(notice, circulars, bulletins,
handbooks, annual reports)
LEADERSHIP SKILLS
TYPES OF COMMUNICATION
Lateral Communication
informal 25
is predominantly
and occurs
daily between
employees and
managers
5. CONTROLLING
Making sure that what is done in the enterprise conforms
with what has been planned.
CHARACTERISTICS OF
Proper
Activities
CONTROLING Timely
Cost Effective
Accurate
Measure
Establish Set Compare
Actual
Standard Performance Performance
Performance
TYPES OF CONTROL
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LET US REMEMBER
In a business enterprise, it is important to have
an organizational structure because it determines the
level of authority, duties and functions of each
manager and worker.
ACTIVITY:
2.1 Fill in the diagram with the five (5) basic functions of
an enterprise owner.
1.
2.
3.
4.
5.
BASIC ACCOUNTING
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WHAT DO YOU ALREADY KNOW?
PRE-TEST
Let us find how much you have already
know about the fundamentals of financial aspect
of the business. Answer the questions below
honestly. Encircle the letter of your best answer.
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a. 7,850 1,250 6,600
b. 8,200 2,800 11,000
c. 9,550 1,150 8,200
d. 5420 6,540 1,120
12. Which of the following is a liability of a firm?
a. building owned c. money borrowed by the firm
b. cash in firm’s safe d. equipment
13. Entries recorded on the right side of any account are called
a. increases b. credits c. decreases d. debits
14. All the followings are assets except
a. unearned revenue c. equipment
b. cash d. inventory
15. An account has two sides called the
a. debit and credit c. income and expense
b. asset and liability d. journal and pen
16. A chart of account is a (an)
a. flowchart of all transactions c. accounting procedure
b. list of names of all account titles d. journal
17. Entries recorded on the left side of any account are called
a. increases b. credits c. decreases d. debits
18. Which of the following is an intangible asset?
a. trademarks c. patents
b. copyrights d. all of the above
19. Which of the following is a liability?
a. accounts payable c. cash
b. accounts receivable d. equipment
20. The acquisition of an asset on credit
a. increases assets and owner’s equity
b. increases assets and liabilities
c. decreases assets and increases liabilities
d. leaves total assets unchanged
LESSON 3
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BASIC ACCOUNTING
I. BALANCE SHEET
Elements of Balance Sheet:
1. ASSETS – resource controlled by the enterprise as a result of
past events and from which future economic benefits are
expected to flow to the enterprise.
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a.3. Notes Receivable – written pledge that customer will
pay the business a fixed amount of money on a certain date. It
is assumed as promissory note.
a.4. Accounts Receivable – these are claims against
customers arising from sale of services or goods on credit.
a.5. Inventories – these are assets which are held for sale
in the ordinary course of the business, in the process of
production for such sale or in the form of materials or supplies
to be consumed in the production process or in the rendering of
services.
a.6. Prepaid Expenses – these are expenses paid for by
the business in advance. Example for this are insurance and
rent.
Expenses
b.4. Rent Expense
b.5. Supplies Expense
b.6. Insurance Expense
b.7. Depreciation Expense
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b.8. Uncollectible Accounts Expense
b.9. Interest Expense
V. DISCLOSURE
– is an official document that outlines the terms, conditions,
risks and rules of a financial transaction, such as a loan or an
investment.
LET US REMEMBER
The law requires that some forms of records
must be kept by all businesses. In the time of
keen competition, rising cost and increasing taxes, there can
be no alternative to record keeping. There must be complete
accounting of all business transactions to efficiently handle
purchases and sales inventory control credit and collection,
depreciation and other expenses.
ACTIVITY:
3.1. Identify whether CURRENT ASSET or
NON-CURRENT ASSET.
Inventories
________________6. Land
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3.2. Identify whether CURRENT LIABILITY or NON-
CURRENT LIABILITY.
___________________________1. Bonds Payable
___________________________2. Accounts Payable
___________________________3. Interest Payable
___________________________4. Unearned Revenues
___________________________5. Mortgage Payable
3.3. Identify whether CURRENT ASSET, NON-CURRENT
ASSET, CURRENT LIABILITY, NON-CURRENT LIABILITY or
OWNER’S EQUITY.
________________________________1. Withdrawal
________________________________2. Notes Payable
________________________________3. Accounts Receivable
________________________________4. Capital
________________________________5. Vehicle
________________________________6. Land
________________________________7. Bonds Payable
________________________________8. Inventories
________________________________9. Cash
________________________________10. Accumulated Depreciation
________________________________11. Mortgage Payable
________________________________12. Copyrights
________________________________13. Accounts Payable
________________________________14. Prepaid Insurance
________________________________15. Salaries Payable
RODRIGUEZ FORWARDERS
Balance Sheet
December 31, 2018
ASSET
Current Assets
Cash 199,000
Accounts Receivable 28,000
Supplies 12,000
Non-Current Asset
Service Vehicle 380,000___________
TOTAL ASSETS 619,000
LIABILITES
Current Liabilities
Accounts Payable 32,000
Notes Payable 303,500___________
TOTAL LIABILITIES 335,500
OWNER’S EQUITY
Capital 283,500
TOTAL LIABILITIES AND OWNER’S EQUITY 619,000
RODRIGUEZ FORWARDERS
Income Statement
December 31, 2018
INCOME
Car Rentals 1,240,000
EXPENSES
Repair Expense 123,500
Salaries Expense 265,000
Fuel Expense 240,000
Depreciation Expense 80,000
Insurance Expense 30,000
TOTAL EXPENSES (738,500)
NET PROFIT 501,500
3.5. Make a balance sheet statement and income statement using same
heading above.
Cash- 5,900 Rent Expense – 800 Supplies Expense –800
Accounts Payable – 400 Fees Earned – 75,000 Utilities Expense - 450
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Accounts Receivable – 550 Capital – 26,050
Wage Expense – 2,125 Land – 20,000
NORMAL BALANCE OF AN ACCOUNT
T-ACCOUNT
NAME OF ACCOUNT
DEBIT CREDIT
LEFT SIDE RIGHT SIDE
a. Profitability Ratio
b. Liquidity Ratio
c. Efficiency Ratio
d. Financial Structure Ratio
1. Income Statement
2. Two-Column Balance Sheet
3. Projected Income Statement
4. Projected Balance Sheet
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A. PROFITABILITY RATIO
1. Gross Profit Margin (GPM)
This ratio represents the average gross profit generated
by each peso of sales.
B. LIQUIDITY RATIO
1. Current Ratio
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This is the relationship between the current assets and
he current liabilities.
2. Liquid Ratio
One of the tools to assess the enterprise’s capacity to
pay its obligations is liquidity. Many loan providers prefer to
evaluate the business ability to pay in terms of liquid ratio. This
is the difference between the current asset and the inventory
divided by the current liabilities.
C. EFFICIENCY RATIO
1. Asset Turnover
the measure of how effectively the enterprise’s assets
are working to generate sales.
3. Inventory Turnover
This is the ratio which reflects how fast the inventory
turns over or sells during the year. The ideal is for you to aim at
the highest rate of inventory turnover without too many stocks
outs and lost sales.
PROBLEM #1
Rovic de Leon opened a dormitory locator business near a college campus. She
is the owner of the proprietorship which she named Dormitory Locators. During
the first month of operations, July 2006, De Leon engaged in the following
transactions:
a. De Leon invested P350,000 of personal funds to start the business.
b. Purchased on account office supplies costing P3,500.
c. De Leon paid P300,000 cash to acquire a parcel lot near an access
road to a college campus. She intends to use the land as a future sit for
her own boutique dormitory.
d. De Leon pre-qualified and signed – up clients for dormitory owners.
She received cash of P19,000.
e. Paid P1,000 on the account payable she created in transaction (b).
f. Paid P2,000 of personal funds for a vacation.
g. Paid for office rent P4,000 and for utilities P1,000.
h. Sold some office supplies to another business at cost P1,500.
i. Withdrew P12,000 for personal use.
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11 Painted signs for Cagayan Company on account, P170,000.
12 Paid P55,000 on account from Oct. 2.
16 Withdrew P25,000 for personal use.
23 Collected P35,000 from Cagayan Company.
27 Paid salaries P57,000 for the month.
30 Paid BayanTel P7,500 for communication services for the month.
31 Paid a bill from AdAsia for P5,500 of advertising for the month.
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LESSON 4
IDENTIFY CRITERIA IN PURCHASING
PRODUCTION MATERIALS
CLASSIFICATION OF PRODUCT
1. Grown Products – fruits, plants and vegetables and other
natural resources
2. Manufactured Products – products that are produced
according to the needs and wants.
3. Services – intangible products
LET US STUDY
TYPES OF INVENTORIES
1. RAW - MATERIALS INVENTORY (RMI) – these are stockpile of
materials for inputs of production.
2. WORK – IN – PROCESS INVENTORY (WIPI) – these are partially
completed products requiring further processing including sets
of unfinished goods for production process.
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3. FINISHED – GOODS INVENTORY – these are the final outputs
of production ready for delivery to the market or customers.
STOCK CARDS
1. STOCK CARD – 1 – is for itemized inventory record per item or
individual
2. STOCK CARD – 2 – is for collective inventory record of all files
of stock card – 1
Total
Withdrawals
RULES OF PRODUCTION:
1. TR = TC
DECISION: There is a need to maintain your production.
2. TR < TC
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DECISION: The production needs to stop.
3. TR > TC
DECISION: You have to produce more.
BENEFITS OF COSTING
1. You can draft your estimates without worries.
2. You can anticipate for estimated profits.
3. You can identify the expensive and cheap materials you
need.
4. You can have a chance to do cost-cutting.
5. You can sense the improvements of your business.
STEPS IN COMPUTING THE COST
1. List down your needed raw materials.
2. Determine the other raw materials you need in operation of
your business and services.
3. Specify your estimate for needed manpower.
4. Come up with the facilities and machineries required in the
operation of your chosen business.
5. Survey on the quality but cheapest source materials you
need.
TYPES OF COST
1. DIRECT COST – refers to the items which becomes part of the
products or services composing material cost, wages and
benefits.
2. INDIRECT COST – refers to the items needed in running a
business and better known as overhead expenses. e.g. building
and machinery maintenance, salaries, office cost, selling cost
and financial cost.
P30,000
Yearly wage and allowance for 4 P30,000 x 12 = P360,000
workers and 1 supervisor
Calculation for total number of hours 47 weeks x 40 hours/week
spent by workers per year x 4 = 7,520 hours
Hourly Labor Cost = Total Yearly Wage P360,000/7,520 =
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Bill/total number of hours worked per P47.87/hour
year
Hours needed to complete a wood
bench (takes only 2 workers, each 4 hours x 2 = 8 hours
consuming 4 hours to do it).
Labor time taken x no. of workers =
total no. of hours
Direct Labor Cost of the wood bench:8 hrs x P47.87/hr =
No. of hours X hourly labor rate = total
P382.96
labor cost per wood bench Considered P380
BILL OF MATERIALS OF 1 WOODEN BENCH
QUANTIT DESCRIPTIO TOTAL PRICE / UNIT TOTAL
BOARD
Y N FEET BDFT COST COST
(bdft)
1 PC 2’x2’x8’ 3 P29 P87 P87
(leg)
4 PCS 1’x3’x10’ 2.5 P72.50 P290
(frame)
1 PC 1.5’x2x6’ 1.5 P43.50 P43.50
(brace)
4 BTLS Plastic P120 P480
Varnish
½ KL 2’ finishing P50 P25
nails
1 BTL Wood glue P65 P65
4 PCS Sandpaper P15 P60
1 PC 2’ paint P49.50 P49.50
brush
DIRECT MATERIAL COST PER BENCH P1,10
0
PRICING STRATEGIES:
1. VALUE BASED PRICING – price increases when there are
evident results
2. POSTING – P9.99 instead of P10, P24.50 instead of P25
3. VALUE PACK – mixture of clustered products with varied
prices in one pack or bag
4. COST – PLUS – PRICING – METHOD – setting up rice targeting
specific profit.
5. HIGH PRICE APPROACH – aiming to set quality and status. It is
also called PRESTIGE STRATEGY
6. PENETRATION MARKET – monopoly
7. FREE TASTING – sampling approach
8. RESULT PAY SCHEME – trial method
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PRICING MODELS OF GOODS AND SERVICES:
1. Percentage Allocation 2. AVERAGE MARK – UP
Approach (PAA) APPROACH (AMA)
LET US REMEMBER
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In the purchasing activity of the business, the supply of
goods and services are vital factors to consider. Supply
is the amount of something the customers can avail from
the producers who make or grow goods and services.
In the successful inventory control management, always
remember to take note of the date, items received and
withdrawn, supplier sources, minimum and maximum
stocks, re-order stock, the price, and other data
important in the inventory control. The stock card should
always be maintained as a tool or basis to control
inventory.
The rules of production are helpful to the entrepreneurs.
These will guide him to know what and how to decide on
his production. It tells when they need to produce more,
when to stop production or when to maintain the
production. Likewise, it is good for all the business
enterprises to know the computation of their production
to avoid failure of business operations.
As a future entrepreneur, you must value the importance
of honest and accurate computation in pricing. Pricing
policy will help every entrepreneur. The use of models
or standard samples of computation will facilitate the
correct pricing procedure.
ACTIVITY:
___________________________1. TUTORIAL
___________________________2. CHICKEN
___________________________3. COCONUT HUSK
___________________________4. APPLE
___________________________5. BAGS
___________________________6. CONSULTANCY
___________________________7. CORN
___________________________8. MASSAGE
___________________________9. BOTTLE DISPENSER
___________________________10. NOTEBOOK
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4.2. Identify whether BENEFIT or FACTOR of purchasing local
goods or services.
4.3. Identification.
____________________1. Is for itemized inventory record per item
or individual.
____________________2. Inventory itself in various forms.
____________________3. These are stockpile of materials for inputs
of production.
____________________4. Is for collective inventory record of all
files.
____________________5. These are the final outputs of production
ready for delivery to the market.
____________________6. Good strategy to control records of goods
and services.
____________________7. Is an approach or strategy that checks,
and balance resources needed in the continuous operation of
the business.
____________________8. These are partially completed products
requiring further processing including sets of unfinished goods
for production process.
____________________9. Are stocks of goods and materials
available for production or manufacturing.
____________________10. Number of stock cards.
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4.4 Draw if there is a need to produce more, if
there is need to stop production, if there is need
to maintain the production.
NO. BUSINESS NAME TR TC DECISION
1 SON’S ACADEMY 18,000 21,000
2 SEA-BRICKS 24,500 19,000
CORPORATION
3 JAY’S FASHION SHOP 15,880 15,880
4 JR./SR. INTERNET 6,800 8,300
CAFÉ
5 CELJUN’S TRANSPO 22,100 15,500
4.5 Identify whether part of DIRECT COST or INDIRECT
COST for table.
__________________1. Laborers wage
__________________2. Power consumption
__________________3. Synthetic wood
__________________4. Factory insurance
__________________5. Wood
__________________6. Supervisor Salaries
__________________7. Factory depreciation
__________________8. Nails and screws
__________________9. Varnish and glue
__________________10. Glass
4.6 Computation.
1. If you have 2 workers receiving each a daily wage of P250 a
day with 5 working days a week, how much is your total wage
bill for a month?
2. Based on your answer in number 1, how much is your annual
wage cost of production?
3. How much will be your total direct cost per bench if total
direct labor is P200 and total direct material is 450?
4. If you have 10 jackets for P180 unit cost, how much will be
the unit price at 40% TARGET PROFIT in PERCENT (TPP)?
5. Compute how much will be the price of a bottle of perfume
when the cost is P250 with 38% TPP?
6. With 10% discount incentive, what will be the unit price of
10kg laundry if the service is P32 per kilo?
7. The direct labor and direct raw material costs are under
which type of production cost?
8. What is the effect in business when TR < TC?
9. What rule on production that refers to the situation when you
need to decide to produce more?
10. What rule on production when you decide to maintain your
production?
CONDUCT PRODUCT OR SERVICE TRIAL RUN
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WHAT DO YOU ALREADY KNOW?
Think of the necessary ideas for a Business
Trial Run Design (BUTRUD) for the given
products below based on the strategies like
price flexibility, advertisement and
promotions, target market and business
locations. Write down appropriate ideas for
these products.
PRE-TEST
Directions: Below is a Business Training Run Design
for product and service type of business. Choose at
least one from the given matrix and fill-up the
needed information. Assume a business name of
yours and design for your BUTRUD up to
Advertisement and Promotion Scheme.
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LESSON 5
I. CONDUCT A PRODUCT OR SERVICE TRIAL RUN
LET US STUDY
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BUSINESS TRIAL RUN DESIGN (BUTRUD) FOR
PRODUCT and SERVICE TYPE OF BUSINESS
EXAMPLE:
BUSINESS TRIAL RUN DESIGN (BUTRUD)
PRODUCT TYPE OF BUSINESS
BUSINESS NAME: POP IT! (POP CORN)
BUSINESS OWNER: JOVITO B. TENEZA
BUSINESS LOCATION: CONSOLACION NATIONAL HIGH
SCHOOL
TARGET GOALS: TO EARN INCOME OF 1,500 A
WEEK
TO DOUBLE THE INCOME
FOR THE SUCCEEDING
WEEKS AFTER THE TRIAL
RUN
TO HAVE AN UPWARD SALES
FROM ONE WEEK ONWARDS
TO SAVE AT LEAST 25% OF
THE DAILY INCOME FOR
REVOLVING FUND AFTER
TRIAL RUN
TIMETABLE: ONE WEEK ONLY
PRICE FLEXIBILITY: MINIMUM PRICE: P10.00/pack
MAXIMUM: P15.00/pack
ADVERTISEMENT/PROMOTION: FREE POP IT! KEY CHAIN FOR EVERY 8
PACKS OF SMALL PACKAGE OR
4PACKS OF BIG PACKAGES.
TARGET MARKET: COMMUNITY
NEIGHBORHOOD
(CHILDREN)
STUDENTS AT NEARBY.
ELEMENTARY, HIGH
SCHOOL, COLLEGES AND
UNIVERSITIES, WALKERS ON
THE SIDEWALKS
BUYERS / WALKERS IN THE
MARKETS/SUPERMARKETS
LET US REMEMBER
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In venturing a business, it is important that the
enterprise owner is well versed with the Business Trial Run
Design (BUTRUD). This would help him to improve the business
operations that may result for better products or services. The
BUTRUD serves as a tool to check and balance the management
of one business to ensure a good income.
ACTIVITY:
ITEM BANK
Business Name Service type of business
Product type of business Price Flexibility
Business Location Advertisement/Promotion
Timetable Target Goals
Market Clients Business Owner
LET US STUDY
KEY TERMS:
1. SELLING – is the last step in the chain of commerce
where buyers’ exchanges cash for a seller’s goods or
services.
2. PERSONAL SELLING – is a seller’s attempt to
persuade a buyer to make a purchase.
3. SELLING TERMS – is the length of time a seller
allows a buyer to pay the goods or services sold on
credit.
4. PRICE VALUE – is the market value or agreed
exchange that will purchase a definite quantity, weight
or other measure of goods or service.
5. SELLING TECHNIQUES – is the process of
approaching prospective customers or clients who were
not expecting such an interaction.
SELLING STRATEGIES:
1. COLD CALLING – is the process of approaching prospective
customers or clients who were not expecting such an
interaction.
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2. CONSULTATIVE SELLING – emphasizes customer’s need
and meeting those needs with solutions combining products or
services.
3. DIRECT SELLING – face to face presentation, demonstration
and sale of products or services, usually at home or office of a
prospect by the independent’s direct seller.
4. PERSUASIVE SELLING – it calls for the ability of the seller
to persuade his buyer according to the compelling reasons why
the buyers need to buy your enterprise.
LET US REMEMBER
Selling is believed to be an art of persuasion. There are
suggested steps where you can go through to sell your product
or service successfully.
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5.3 SELLING ACTIVITY
PRODUCT NAME: ____________________________________
INDIVIDUAL/GROUP NAME: ________________________
DATE: ____________________
DAY 1
Name of No. of Original Total
Product Product Price of the Capital
To be sold Product (axb)
a b
INVENTORY:
Name of No. of Price per Total Sales
Product Product Product (axb)
Sold b
a
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HOW MUCH HAVE YOU LEARNED?
POST TEST
1. What is expanded definition of BUTRUD?
a. Business Type Run Design c. Business Understanding Trial Run Design
b. Business Trial Run Design d. Business Understanding Type Run Design
2. What is the last step in the chain of commerce where buyers exchange cash for a seller’s goods or
services?
a. buying b. purchasing c. manufacturing d. selling
3. Which of the following term is a seller’s attempt to persuade a buyer to make a purchase?
a. consultative selling b. direct selling c. persuasive selling d. personal selling
4. What do you call the market value or the agreed exchange price?
a. price value b. market value c. book value d. par value
5. Which selling strategies is the process of approaching prospective customers who were not
expecting such an interaction?
a. cold calling b. consultative selling c. persuasive selling d. direct selling
6. Which selling strategies that emphasize customer’s needs and meeting those needs with solutions?
a. cold calling b. consultative selling c. persuasive selling d. direct selling
7. Which selling strategies that focuses on face to face presentation, demonstration and sale of
products?
a. cold calling b. consultative selling c. persuasive selling d. direct selling
8. Which strategies that calls for the ability of the seller to persuade his buyer according to his
reasons?
a. cold calling b. consultative selling c. persuasive selling d. direct selling
9. What is the first step to follow in selling?
a. Prospecting b. Sales Presentation c. Handling Questions d. Closing
10. Which step in selling when presenting your product or service to your customer?
a. Prospecting b. Sales Presentation c. Handling Questions d. Closing
11. After handling questions, what is the next step to secure commitment of the buyer to purchase?
a. Prospecting b. Sales Presentation c. Handling Questions d. Closing
12. What is the last step to follow in selling?
a. Prospecting b. Sales Presentation c. Build Long term Relationship d. Handling
Questions
13. After prospecting possible customers, what is the next step in selling?
a. Prospecting b. Sales Presentation c. Build Long term Relationship d. Handling
Questions
14. What sales presentation when you try to offer necessary information at the right time to make
your clients?
a. Formula Selling b. Canned Presentation c. Need Presentation d.
Stimulus-Response
15. What sales presentation where it involves asking and listening to customers to identify their
needs and desire?
a. Formula Selling b. Canned Presentation c. Need Presentation d.
Stimulus-Response
16. What sales presentation where it involves presenting what you have memorized or just doing it
by reading?
a. Formula Selling b. Canned Presentation c. Need Presentation d. Stimulus-Response
17. What sales presentation where it involves presenting thorough information about your product?
a. Formula Selling b. Canned Presentation c. Need Presentation d.
Stimulus-Response
18. What serves as a tool to check and balance the management of one business to ensure a good
income?
a. Selling b. BUTRUD c. Selling Strategies d. Selling Techniques
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19. Which of the following is not part of selling strategies?
a. prospecting b. direct selling c. cold calling d. persuasive selling
20. In handling questions in selling, what characteristics do you need to have?
a. pessimistic b. patience c. reliable d. annoying
LESSON 6
MONITOR AND EVALUATE BUSINESS OPERATIONS
LET US STUDY
Used to:
Tools
Identify Describe Analyze
market share,
1. Bar Graph product
performance, sales, buying
comparing sales patterns
2. Benchmarking market
position market share
3. Checklist customer
preferences
Different
4. Program Matrix business Progress or Targets, goal
activities accomplishments attainment
quality of
7. Indicator Matrix product/ serv63product/ service
ice performance
HOW MUCH HAVE YOU LEARNED?
POST TEST
DIRECTION: To assess how much you learned from the
previous lesson try to answer the questions below. This
will help you recall the things you learned about
business planning and preparing financial records in
business operations.
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4. The difference between the accounts receivable and accounts
payable cards can best be explained by which of the following
statements.
a. Accounts receivable show your cash sales, while accounts
payable show which customer owes you money.
b. Accounts receivable show your credit sales, while accounts
payable show which customer owes you money.
c. Accounts receivable show the customers who owe you
money, and the accounts payable show the vendors to whom
you owe money.
d. Accounts receivable show the vendors who owe you money,
and the accounts payable show the customers who owe you
money.
5. According to the cash method, what do you need to
determine the amount of profit for a particular period?
a. accounts receivable card and the check book deposits and
checks.
b. accounts payable card and inventory record.
c. deposits, revenue, checks written for expenses and service
charges.
d. inventory record and checkbook deposits.
6. One of the best ways to determine whether you have made a
good profit is to:
a. set a goal at the beginning of the year and compare your
profit to that goal.
b. compare your rate of return on the business to the return
which could be gained by using your resources in alternative
ways.
c. compare your profit to the 15% benchmark. If your return is
over that amount, you are doing well.
d. compare your return from your business against your savings
at a local bank.
7. Businesses that only sell services do not maintain inventory
records because:
a. tracking the movements of items would be necessary.
b. there is no goods to track
c. inventory records are time consuming for services.
d. only one inventory record is needed.
8. In a business, two items that you must withhold from their
wages or salaries are: (Choose two letters.)
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a. Income Tax c. hospitalization
b. SSS or GSISd. scholarship
9. Which of the following activities is the best example of a
controlling function of management?
a. deciding the amount/type of supplies to be ordered
b. telling employees about their specific responsibilities
c. putting in a timeclock for employees.
d. writing checks to make payments.
10. Prices are determined by:
a. cost of production and market demand
b. banks, as part of loan agreements
c. city regulations; laws and business
d. the Central Bank of the Philippines
11. Indicate an example of a typical fixed cost.
a. cost of supplies to make an item c. profit
b. rent d. mailing cost of items sold.
12. There are a number of factors to consider when relating to
your customers. Which of the following is it?
a. informing your customer of returns of your merchandise.
b. knowing your product/service
c. telling customers whatever it takes to make them feel good.
d. trying to provide all products that your customer may want.
13. Which of the following types of financial information would a
potential investor wants to see in a business plan?
a. start-up cost c. break-even point
b. projected revenue d. all of the above
14. In SWOT analysis, there are forces such as inflation and
unemployment rates, which are to be considered as external
environment where opportunities and threats abound. Which
one
is it?
a. economic forces c. political forces
b. societal forces d. technological forces
15. An essential analytical tool for business which compares the
Total Revenue and the Total cost is
a. Break – Even Graph c. Break – Even Analysis
b. Break –Even Point d. Break – Even Point Sales Volume
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