Duplicator 4S

Desktop 3D Printer

--------------------------- USER MANUAL ---------------------------

 TABLE OF CONTENTS
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A. WELCOME LET'S GET STARTED --------------------------------------------------------- 3-6

Specifications --------------------------------------------------------------------------------------- 5
How does it work --------------------------------------------------------------------------------- 6

B. SETTING UP YOUR WANHAO DUPLICATOR 4S DESKTOP

3D PRINTER ---------------------------------------------------------------------------------------------- 7-16
What's in the box -------------------------------------------------------------------------------- 9
WANHAO Duplicator 4S Diagram -------------------------------------------------------- 10
Unpacking your Wanhao Duplicator -------------------------------------------------- 11-12
Installing Building Plate ---------------------------------------------------------------------- 13
Installing Filament Guide Tube and Spool Holder ----------------------------- 14
Mounting Filament Spool and Atttaching USB cable ------------------------ 15
Attaching Power Cable and Powering On ------------------------------------------ 16

C. STARTUP PORCESS: LEVELING, LOADING, TESTING --------------------- 17-29

Leveling the Build Plate ----------------------------------------------------------------------- 18-23
Loading Duplicator ABS and PLA filament ----------------------------------------- 23-28
Unloading Duplicator ABS and PLA filament ------------------------------------- 28
Making a Test Object from the SD Card --------------------------------------------- 29

D. MAKING AN OBJECT WITH WANHAO REPLICATOR G ---------------- 30-37

Download and Install WanHao Replicator G. -------------------------------------- 31-32
Download an Object From WanHao Thingshares ------------------------------- 33
Open WanHao Replicator G --------------------------------------------------------------- 34-37

E. TROUBLESHOOTING, DIAGNOTSTICS, AND MAINTANCE ------------ 38-46

Troubleshooting ---------------------------------------------------------------------------------- 39
Diagnostics ------------------------------------------------------------------------------------------ 40
LCD Panel/ Top-level Menu ---------------------------------------------------------------- 41
LCD Panel/ Utility Menu ---------------------------------------------------------------------- 41
LCD Panel/ Info and Setting Menu ----------------------------------------------------- 42
Maintenance ---------------------------------------------------------------------------------------- 42
Lubricating the threaded Rod and the X-Axis Idler Pulley ----------------- 42
Cleaning the Drive Gear ---------------------------------------------------------------------- 43
Glossary of Terms -------------------------------------------------------------------------------- 44-45
Contact ------------------------------------------------------------------------------------------------ 46

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TABLE OF CONTENTS 02
WANHAO
WELCOME
Let's get started
 This User Guide is designed to start your journey with the
WANHAO Duplicator 4S Desktop 3D Printer in the right direction.
Even if you are familiar with earlier WANHAO machines. it is
essential that you read through this guide, as there are several
important and exciting updates with the WANHAO Duplicator 4S.

In chapter A and B, you will learn the basics of the WANHAO

Duplicator 4S, how to unbox safely,and how to get set up.
Chapters C~E will take you though leveling, printing,
maintenance, and troubleshooting,

WANHAO is excited to welcome you to the world of the WANHO

Duplicator 4S. Following this guide will help ensure that you are
getting the most out of your machine, and that you continue to
make amazing things,

WARNING: The WANHAO Duplicator 4S generates high temperatures and includes

moving parts that can cause injury. Never reach inside the WANHAO Duplicator 4S
while it is in operation. Always allow the WANHAO Duplicator 4S to cool down
before reaching inside.

WARNNING: Do not leave the WANHAO Duplicator 4S unattended during

operation.

CAUTION: If opening the WANHAO Duplicator 4S for service, ensure that the
power supply is turned off and the cord is disconnected.

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A WELCOME, LET'S STARTED 04

 SPECIFICATIONS
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PRINTING PHYSICAL DIMENSIONS

Print Technology: FDM Technology Without Spool: 47*32*38 cm
The Max Printing Size: 22.5*14.5*15cm With Spool: 47*32*38 cm
Layer Resolution: High 100 microns {0.0039 in} Shipping Box: 59*43*54 cm
Medium 270 microns {0.0106 in} Net Weight: 11.5kg /19kg
Low 340 microns {0.0133 in} Shipping Weight: 15kg/ 21kg
Positioning Precision: XY : 11 microns {0.0004 in}
Z：2.5 microns {0.0001 in}
Filament Diameter: 1.75mm {0.069 in}
Nozzle Diameter: 0.4mm {0.015 in}
MECHANICAL
Chassis: Stainless steel
Body: DPP Panels
Build Platform: Aluminium Heating
TEMPERATURE plate/ Silicon Glass
XYZ Bearings: Wear-resistant,
Ambient Operating oil-infused bronze
Temperature: 15° – 32° C [60° – 90° F] Stepper Motors: 1.8° step angle with
Storage Temperature: 0° – 32° C [32° – 90° F] 1/16 micro-stepping

ELECTRICAL
AC Input: 100 – 240 V, ~2 amps, 50 – 60 Hz
Power Requirements: 24 V DC @ 6.25 amps
Connectivity: USB, SD card [FAT 16, max. 2GB]

Software
Software Bundle : WANHAO Replicator G Sailfish WanHao Edition
File Types: .stl, .Gcode
Supports: Windows (XP / 7/8 )
Linux (Ubuntu 10.04+)
Mac OS X (10.7 / 10.8 )

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05 WELCOME, LET'S GET STARTED

 HOW DOES IT WORK
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The WANHAO Duplicator 4S makes solid, three-dimensional objects out of melted
WANHAO PLA/ABS Filament. Your 3D design files are translated into instructions for
the WANHAO Duplicator 4S and sent to the machine via USB cable or SD Card. Then
the WANHAO Duplicator 4S heats the WANHAO PLA Filament and squeezes it out
through a nozzle to make a solid object layer by layer. This method is called Fused
Filament Fabrication [FFF].

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A WELCOME, LET'S STARTED 06

WANHAO
Setting UP Your
WANHAO Duplicator 4S
Desktop 3D Printer
 When you set up your WANHAO Duplicator 4S Desktop 3D Printer,
remember that it was build and packaged very carefully at the
WANHAO factory. We hope you’ll take your time and be just
as careful unpacking it and getting it set up.

NOTE: Do not force or tear anything during unpacking and

set up.This may damage the WANHAO Duplicator 4S
Desktop 3D Printer.SETTING UP YOUR WANHAO
DUPLICATOR 4S DESKTOP 3D PRINTER

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A WELCOME, LET'S STARTED 08

 WHAT’S IN THE BOX
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WANHAO ABS PLA 2pc Filament guide tube 2pc Spool holder
Filaments (2KG)

Hex wrenches 1pc SD card P ower cord USB cable

Build plate 1 PC 3M tape 1 PC glass with clips

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09 SETTING UP YOUR WANHAO DUPLICATOR 4S DESKTOP 3D PRINTER

 SPECIFICATIONS
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[1] GANTRY SYSTEM
8
[2] LCD PANEL
[3] KEY PAD 1 2
[4] THE EADED Z-AXIS ROD
[5] BUILD PLATFORM
[6] FILAMENT GUIDE TUBE
[7] EXTRUDER CABLE
[8] EXTRUDER
[9] FILAMENT SPOOL
[10] SPOOL HOLDER

6
7

10

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SETTING UP YOUR WANHAO DUPLICATOR 4S DESKTOP 3D PRINTER 10

 UNPACKING YOUR WANHAO DUPLICATOR 4S
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1. Opening the Box

A. Place the WANHAO Duplicator 4S

box on the ground. Open the
box and remove the top
cardboard sheet.

B. Remove the WANHAO Duplicator 4S

User Manual.We recommend that
you use the manual to guide you
though the setup process and
keep it at hand as you unpack the
contents of the box. If you find
that anything described in the
manual is missing, email us
at support@wanhao3dprinter com.
C. Remove the layer of foam and the
sheet of cardboard underneath.

D. Remove the two protective bumper

box pieces form the side of
the Duplicator 4S.

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11 SETTING UP YOUR WANHAO DUPLICATOR 4S DESKTOP 3D PRINTER

 UNPACKING YOUR WANHAO DUPLICATOR 4S
--------------------------------------------------------------------------------------------------------------------------------------------

2. Removing the WANHAO Duplicator 4S from the Box A.

Open the plastic covering and
firmly grasp the frame of the
WANHAO Duplicator 4S from
the outside. Lift it out of the
box and place it on a stable
surface.
NOTE: The black cable is not a
handle. Do not pull or twist the
black cable at any time.

3. Removing the Accessory Box

A. Remove the two remaining

protective foam pieces
from the bottom of the
Duplicator 4/4x’s box.
B. Pull out the accessory box.
This box contain the
remaining items from the
“What’s in the Box”section.

NOTE: Your WANHAO Duplicator 4S should now be fully unpacked.

We recommend that you keep the box and foam inserts in case you
need to transport your WANHAO Duplicator 4S in the future.

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SETTING UP YOUR WANHAO DUPLICATOR 4S DESKTOP 3D PRINTER 12

 INSTALLING BUILD PLATE
--------------------------------------------------------------------------------------------------------------------------------------------

4. Installing the Build Plate

Never tear off the yellow kapton

tape on the aluminium plate. You
can either put the silicon glass onto
the platform to make the build plate
perfect flat or without silicon glass
plate(for freshman recommended).
Please adjust the 4 knobs under HBP
to re-level the heating plate if you are
adding the silicon glass plate. Wanhao
masking tape is used for both ABS and
PLA printing which can make filament
stick to the platform easier.

5. Freeing the Extruder

A. Use strong scissors or a wire cutter B. A small plastic piece attached to the
to cut the zip ties holding the gantry X-axis belt and gantry rods prevents
system in place. Discard the zip ties the extruder form moving. Carefully
and the plastic pieces holding them snap the piece off of the rods and
in place. tilt it to slide if off of the belt.

NOTE: Operate scissors with care.

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13 SETTING UP YOUR WANHAO DUPLICATOR 4S DESKTOP 3D PRINTER

INSTALLING FILAMENT GUIDE TUBE AND SPOOL HOLDER
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6. Installing the Filament Guide Tube

A. Locate the filament guide tube.

Insert one end into the hole at
the top of the extruder and push
the tube in as far as it will go.

B. Insert the other end of the

filament guide tube into the left
guide tube holder (when viewed
from the back) on the back of the
WANHAO Duplicator 4/4x. Make sure
that the end of the filament guide
tube is flush with the bottom of
the guide tube holder. The filament
guide tube should not hang down
past the bottom of the guide tube
holder.

7. Installing the Spool Holder

A. Locate the spool holder. Tilt the spool

holder and insert the round end
into the left side opening on the back
of the WANHAO Duplicator 4/4x (when
viewed from the back).

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SETTING UP YOUR WANHAO DUPLICATOR 4S DESKTOP 3D PRINTER 14

 INSTALLING BUILD PLATE
------------------------------------------------------------------------------------------------------------------------------------------------

8. Mounting the Filament Spool

A. Open the box containing the WANHAO Spool

ABS and PLA Filament. Remove the Holder
spool from its bag.
B. Fit the spool onto the spool holder.
Ensure that the WANHAO ABS and
PLA filament unwinds
counterclockwise(when viewed form
the back).Squeeze the spool holder
and push the spool on until it locks.

9. Attaching the USB Cable

A. Locate the USB-A to USB-B cable.

Insert the USB cable into the USB-B
Port on the back of the WANHAO
Duplicator 4S. Do not attach the other
end of the USB cable to anything yet.
Do not plug the AC power cord into an
electrical outlet until step 11 of this
chapter.

USB cable

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15 SETTING UP YOUR WANHAO DUPLICATOR 4S DESKTOP 3D PRINTER

 ATTACHING POWER SUPPLY AND POWERING ON
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10. Attaching the Power Supply

A. Locate the power supply cable.

Attach the cable to the power supply.

B. Ensure that the power switch on the

WANHAO Duplicator 4S is set to
the OFF position.

C. Insert the power supply connector

into the power input on the
back of the Duplicator 4S.
Ensure that the flat side of the
connector faces down.

Power Supply

11. Powering On the WANHAO Duplicator 4S

A. Plug the AC power cord into an

electrical outlet.

B. Set the power switch to the ON

position.

C. The WANHAO Duplicator 4S will

display The Duplicator text on the LCD
panel. This is the beginning of
the startup script that will guide
you through initial calibration
and your first build.

NOTE: The socket-outlet shall be installed

near the equipment and shall be easily
accessible.

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SETTING UP YOUR WANHAO DUPLICATOR 4S DESKTOP 3D PRINTER 16

Startup Process:
Leveling,
Loading,
Testing
 After you power on the WANHAO DUPLICATOR Desktop 3D Printer, the
LCD panel will light up and display text. The LCD panel will now run the
Startup Script. The Startup Script will guide you through leveling the
build plate, loading WANHAO PLA Filament, and creating your first build.

THE LCD KEYPAD

• Four arrow buttons surround a central

OK button. Use the arrows to navigate
through the LCD menus and make
selections.

• The left arrow usually allows you to

go back or cancel an action.

• OK button means the Printer is working.

NOTE: Use the up and down arrow buttons to scroll through the top-level menu
on the LCD panel, and use the OK button to select Utlities. You can use the left
arrow to return to the Startup at any time. We also have vedios for you about
this item. If you have problems or questions, refer to the troubleshooting chapter
in this manual or contact WANHAO Support at [email protected].

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C Startup process: leveling, loading , testing 18

 INSTALLING BUILD PLATE
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After the initial welcome message, the LCD will display the fillowings:

1. Start printer the LCD display the items

for operating.
2. Navigate to Utility and press OK.
3. Choose this item to start platform leveling.

! Why Leveling Is Important

• If the build platform is too far from the extruder nozzle, or if one part of
the plate is farther away from the nozzle than another part, your builds
might not stick to the build plate.
• If the build platform is too close to the extruder nozzle, the build plate
can block the Printer PLA Filament from extruding from the nozzle.
This can also scratch the build plate.
• Leveling your build plate often will help ensure that objects adhere well
to the plate.

* How to Level the Build Plate

To level the build plate, you must adjust the four knobs which under the build
platform. These four knobs lower and raise the build plate.

• Tightening the knobs [turning them to the right] moves the build plate away
from the extruder nozzle.
• Loosening the knobs [turning them to the left] moves the build plate closer to
the extruder nozzle.
• The distance between the extruder nozzle and the build plate should be about
the thickness of the A4 paper.

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19 C Startup process: leveling, loading , testing

 LEVELING THE BUILD PLATE
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1.Make Some Room Between the Build Plate and the Nozzle

When directed by the LCD screen,

tighten each of the four knobs under
the build platform about four turns.

Support
Card

Leveling
Knobs

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C Startup process: leveling, loading , testing 20

 LEVELING THE BUILD PLATE
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2. Adjust the Knobs as Directed

The script will prompt you to adjust the

knobs individually. As you adjust each
knob, make sure the A4 Paper just slides
between the nozzle and build plate.
You should feel some friction on the A4
Paper but still be able to easily pass the
Paper between the plate and the extruder
nozzle without tearing or damaging the
paper.

3. Adjust Each Knob Again

The script will prompt you to adjust each

knob again. This allows for fine tuning.
This time, the A4 Paper should slide between
the build plate and nozzle with more friction.

4. Confirm your Adjustment

After the second set of adjustments, the

nozzle will move to the center of the build
plate. Confirm that the the A4 Paper slides
between the nozzle and plate with a moderate
amount of friction.

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21 C Startup process: leveling, loading , testing

 LEVELING THE BUILD PLATE
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5.Compare your printed raft with the following Nozzle height checking diagram to
ensure you have the correct nozzle height and filament width.

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C Startup process: leveling, loading , testing 22

 LEVELING THE BUILD PLATE
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NOTE: If you have problems, or if you need to level your build plate again, you
can use the up and down arrows to scroll through the top-level menu on the
LCD panel and use the OK button to select Utilities. Scroll to Level Build Plate and
select it. You can use these menus to return to the leveling script at any time.

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23 C Startup process: leveling, loading , testing

 Loading PLA Filament
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When you have completed the initial leveling tasks, the LCD menu will display the
following text: “I am Ready”. Before building, youmust load the PLA Filament
into the extruder. The extruder will heat the PLA Filament and use the melted
material to build things.

* What You Will Do

• Remove the end of the
filament guide tube
from the hole in the top Filament
of the extruder. Guide Tube
• Feed the free end of the
PLA Filament from the
spool into the end of
the filament guide tube
where it attaches to the
back of the Printer
• Push the PLA Filament
all the way through the
extruder
filament guide tube.
• Wait for the PLA
Filament to heat and
extrude.

Filament Spool

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C Startup process: leveling, loading , testing 24

 Loading PLA Filament
--------------------------------------------------------------------------------------------------------------------------------------------

1. Detach the Filament Guide Tube re

l he
Pul

Locate where the filament guide tube

attaches to the top of the extruder.
You must remove the filament guide
tube from the extruder. To remove the
tube, gently pull it out of the hole in
the top of the extruder.

2. Feed the Filament Through the Filament Guide Tube

Free the end of the PLA Filament

from the filament spool. With a pair
of scissors, cut a clean edge. Feed
the end of the PLA Filament into the
end of the guide tube where it
attaches to the back of the Printer.
Feed the PLA Filament through the
guide tube until it emerges from
the other end of the tube.

NOTE: To avoid filament jams,

ensure that the PLA Filament
feeds from the bottom of the
spool toward the top of the spool.
Put the right filament iinto the
left filament tube. Put the left
filament into the right filament
tube.

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25 C Startup process : leveling, loading , testing

 LEVELING THE BUILD PLATE
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3. Press the OK to Begin Heating the Extruder

After you’ve fed the PLA Filament

all the way through the guide tube,
press the OK button on the LCD menu.
The Duplicator will start to heat your
extruder.
WARNING: Do not touch the extruder
while it is heating — it heats to 220° C.

Press the ok

4. Press the ＂ＯＫ＂ to Continue

After the extruder reaches 220° C, the

LCD panel will prompt you to load the
PLA Filament into the extruder. Click
through the message until your Printer
asks you to press the OK when you see
plastic extruding.

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C Startup process: leveling, loading , testing 26

 LEVELING THE BUILD PLATE
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5. Push the Filament into the Extruder

To use one hand to push the loading

button down and Take the end of the PLA
Filament closest to the extruder and firmly
push it into the hole in the top of the
extruder.Ensure that the filament goes
into the center of the opening and doesn’t
get caught at the edge of the opening.

Maintain pressure on the filament and

continue pushing it into the opening.
After about five seconds, you should
begin to feel the motor pulling in the
filament. Maintain pressure for another
five seconds and then let go.

6. Stop Extrusion

Watch the extruder nozzle. After a few

moments, you should see a thin string of
the PLA Filament that you loaded come
out of the nozzle. Press the OK button to
stop extrusion.

N OT E : D o n ’ t b e s u r p r i s e d i f t h e
filament that initially comes out of the
nozzle is not the color you expected.
There’s probably some filament inside
the extruder left over from our testing
process in factory. Wait until you see the
color that you loaded come out of the
nozzle before you press the OK button.

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27 C Startup process: leveling, loading , testing

 LEVELING THE BUILD PLATE
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7. Return the Filament Guide Tube

Push the guide tube back into the opening

on the top of the extruder.

NOTE: If you have problems or need to load

the PLA Filament again, you can use the up
and down arrows to scroll through the
top-level menu on the LCD panel and use
the OK button to select Utilities. Scroll to
Change Filament and select it. Then select
Load. You can use these menus to return to
the load script at any time.

8. Remove the Extruded PLA

Wait a few minutes for the extruded PLA

to cool, then pull it off the nozzle. You can
discard this extra filament. Don’t touch
the nozzle; it may still be hot. Don’t leave
plastic clinging to the extruder nozzle. This
can cause newly extruded plastic to stick to
the nozzle instead of the build platform.

*Unloading PLA Filament

If you need to unload the PLA Filament, the LCD menu will walk you through the
process. To run the script for unloading the filament, go to the LCD panel and
select Utilities >Filament Options > Unload.

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C Startup process: leveling, loading , testing 28

 MAKING A TEST OBJECT FROM THE SD CARD
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1. Locate the SD Card

The WANHAO DUPLICATOR package

includes an SD card pre-loaded with
files for making test objects.

SD Card

2. Select a Project from the SD Card

After you have successfully leveled the build platform and loaded the PLA
Filament into the extruder, the LCD panel will say: “I am ready”

A：Use the up and down arrow buttons to navigate through the list of models on
the SD card.

B：To select a model, press OK.

C：The Printer will begin to build your object. You can use the LCD panel to monitor
the temperature of the extruder and the status and progress of your object.

more object availiable please download from our websiteShare

: WWW.THINGSHARES.com

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29 C Startup process: leveling, loading , testing

Making an Object with
WanHao ReplicatorG
 How to make an object using a computer and WanHao Replicator G
Making an object with WanHao Replicator G

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31 D Making an Object with Wanhao Replicator G

 Using WanHao Replicator G
--------------------------------------------------------------------------------------------------------------------------------------------

Replicator G is software that prepares 3D models for building and sends them to
your WanHao Duplicator Desktop 3D Printer for building.

Download and Install WanHao Replicator G.

a. Go to the computer you plan to connect to your WanHao Duplicator and

open a browser session.

b. Enter the URL www.wanhao3dprinter.com and download the correct Replicator

installer for your operating system.

c. After downloading, open the installer and follow the directions to install the
software.

d. Use the supplied USB cable to connect your WanHao Duplicator to your
computer.

NOTE: You can find a video of this tutorial at http://www.wanhao3dprinter.com

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D Making an Object with Wanhao Replicator G 32

 USING WANHAO REPLICATORG
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2. Download an Object From WanHao Thingshares

Thingshares is a website where WanHao users and others can share design files.
ThingShares

A. Open a browser session and go

to www.thingshares.com. Use
the search field at the upper
middle to search for
“what files you want” .
Your search results should
include that. Click on the link.

B. At the left of the page you will

see a button that says
“Download”Click this button
to open the Downloads window.

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33 D Making an Object with Wanhao Replicator G

 USING WANHAO REPLICATORG
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3. Open WanHao Replicator G

[1] Zoom in and out： You can also [6] Scale : Click the Scale button to
use the scroll wheel on your mouse go into Scale mode. In this mode,
to zoom in and out. click and drag with your mouse to
to enlarge or shrink your object. Use
[2] View: Click the View button to the bottons at the upper side of the
go into View mode. In this mode, Scale button to open the Change
click and drag with your mouse to Dimensions submenu and scale
rotate the plate and the object. by a percentage or to a specific
measurement.

[3] Move : Click the Move button to

[7] Generate GCode: Click this
go into Move mode. In this mode,
button to open the Generate GCode
click and drag with your mouse to
dialog, where you can specify print
to move an object around the plate.
resolution and other options and
click Generate GCode for building.
[4] Rotate: Click the Rotate button
to go into Turn mode. In this mode,
click and drag with your mouse to [8]Click the "gcode" at the forth
rotate the object in all directions. Status Bars and adjust the HBP
printing temperature based on
your printing material (see FAQ on
[5] Mirror: Click the Mirror button www.wanhao3dprinter.com). After
to go into Mirror mode. In this adjustment, choose printing. ABS
mode, click the buttons at the upper HBP printing temperature: 110 ℃ ;
side of the right to reflect the object PLA HBP printing temperature：
in X, Y, Z respectively. 60℃

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D Making an Object with Wanhao Replicator G 34

 USING WANHAO REPLICATORG
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3. Open WanHao Replicator G | Continued

4
3

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35 D Making an Object with Wanhao Replicator G

 USING WANHAO REPLICATORG
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4. Open the .stl files in WANHAO REPLICATORG

a. Click on the File button.Navigate to the location of the file .stl and select it.
The file will open at the center of the build plate.
b. Use the buttons on the left side to adjust the object's size, location, etc. Then
generate Gcode. You will see the Generate GCode dialogue:

[1] Slicing Profile: Select Replicator

slicing default, if not already selected.

[2] Extruder: Choose the extruder

you are going to use.

[3] Raft: Select this to have your

object built on a raft. Rafts provide
a base for supports and help your
object stick to the build plate.
[4] Support : Select this to have
your object include easily removable
support structures under overhanging
parts of the object.

[5] Object infill: Select this to make

your object infill rate. It's better to
make 10%

[6] Layer Height: Select this to

change your printing layer height to
specify your printing quality.

[7] Number of shells: Select this to

specify you shell numbers, suggested
data: 1

[8] Feedrate(mm/s): Select this to

change your printing speed: 30-
80mm/s

[9] Travel Feedrate: Select this to

change your travel speed:70

[10] Print temperature: Select this

to change your extruder printing
temperature: 220

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D Making an Object with Wanhao Replicator G 36

 USING WANHAO REPLICATORG
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SD Card printing
4. Build from SD Card

4a. Press the third button in the

green bar to "Build to File
for use with SD card" And
save the file as .x3g format
to your SD card. Specify a
name for the file.
4b. Put the SD card to the card
slot and choose the saved
file to print.

5. Build with Computer

4c. Choose your machine type in

replicator G , then connection
serial port in Machine button.
Then press connect button.
After connection, press print.

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37 D Making an Object with Wanhao Replicator G

Troubleshooting,
Diagnostics, and
Maintenance
 This chapter describes basic troubleshooting and maintenance
tasks for your WANHAO Duplicator4S Desktop 3D Printer. For
details on more advanced troubleshooting and maintenance
tasks, go to wanhao3dprinter.com/FAQ.

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39 E Troubleshooting , Diagnostics , and Maintenance

 USING WANHAO REPLICATORG
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PROBLEM SOLUTION
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----------------------------------------------------------------------------------------------------
1. Can't load WanHao Make a fresh cut at the end of the Filament.
Filament into the Cut the Filament at an angle—a narrow tip
extruder will help with loading.
Use more force when pushing the Filament into
the extruder. Grasp the filament firmly and push it
into the middle of the hole on top of the extruder.

Ensure that you insert the Filament straight down

into the extruder, not diagonally.

After you feel the motor grab the filament,

continue to maintain pressure on the filament for
another five seconds.
--------------------------------------------------------------------------------
Wait for the object to cool down. Objects will
2. Object is stuck to detach more easily after they have cooled.
build plate
If the object is still stuck, take a thin metal craft
spatula and carefully work the blade under the
edge of the object. When the blade is most of the
way under the object, twist the handle slightly. The
object should come free.
--------------------------------------------------------------------------------
3. Can't remove the Run the filament load script in the onboard Utilities
Filament from extruder menu and let the filament advance for about five
seconds. Then run the unload script again.

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E Troubleshooting , Diagnostics , and Maintenance 40

 DIAGNOSTICS LCD PANEL | TOP-LEVEL MENU
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----------------------------
Build from SD Displays the list of models on the SD card. Select one
to start a build
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Preheat Allows you to preheat the extruder.

--------------------------------------------------------------------------------
Utilities Tools that allow you to configure and maintain your
Duplicator 4S.
--------------------------------------------------------------------------------

DIAGNOSTICS LCD PANEL | UTILITIES MENU

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UTILITIES
--------------------------------------------------------------------------------

---------------- Monitor Mode Displays the current temperature of the extruder.

When making an object, displays the percent
completed.

Scripts that walk you through tasks associated with

---------------- Change Filament the Filament.
LOAD(Left / Right): Script that walks you through
the process of loading the Filament.

UNLOAD(Left / Right): Script that walks you

through the process of unloading the Filament.

Level Build Plate Script that walks you through the process of leveling
the build plate.

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41 E Troubleshooting , Diagnostics , and Maintenance

 LCD PANEL | INFO AND SETTINGS MENU
-------------------------------------------------------------------------------------------------------------------------------------------

Bot Statistics: Displays the estimated total hours and minutes of building in the
lifetime of your duplicator 4S and the duration in hours and minutes of the
last build.

General Settings:Optional settings and information

1,Sound:Turns the duplicator 4S’s indicator sounds on or off.

2,Heat hold:Specifies a time period for your extruder to continue heating when
a 3D print is canceled

Preheat Settings:Allows you to change the temperature setting for the extruder.
Before you print,you can set the temperature when you generate G code.

MAINTENANCE
-------------------------------------------------------------------------------------------------------------------------------------------

Lubricating the Threaded Rod and the X-Axis Idler Pulley

1. Find the tube of PTFE-based grease,

included with your wanhao 3d printer.
2. Grasp both sides of the build platform
and push it gently to the bottom of
duplicator 4S，Use a clean, lint-free rag [or
your finger],to spread the PTFE-based
grease onto the top section of the
threaded rod.Grasp both sides of the build
platform and move it to the top of the
duplicator 4S，Use a clean, lint-free rag [or
your finger] to spread the PTFE-based
grease onto the bottom section of the
threaded rod. Make sure you get the
grease inside of the threads themselves
3. Locate the X-axis idler pulley. If you are,facing the front of duplicator 4S, the
idler pulley is at the top left side. The idler pulley is one of the pulleys that allow
the rubber belt to move the extruder from left to right, or along the X-axis.The
pulley at the other side of the gantry is called the timing pulley and does not
require lubrication.

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E Troubleshooting , Diagnostics , and Maintenance 42

 Cleaning the Drive Gear
-------------------------------------------------------------------------------------------------------------------------------------------

The drive gear is the part of the extruder that pushes filament through the
extruder. When you make things with your wanhao 3d printer , small pieces of
hardened PLA/ABS can stick to the drive gear. If you are having problems with
your extruder, cleaning the drive gear might help.

1. Unload the wanhao PLA/ABS Filament from the extruder. To start the script for
unloading the wanhao PLA/ABS Filament, go to the LCD panel and select Utilities
> Filament Options > Unload.
2. Unscrew the two bolts at the lower corners of the fan guard using the 2.5 mm
hex key included with your duplicator 4S .As one piece, remove the fan guard, the
fan, the heat sink, and spacers. Keep these pieces together and set them aside.

3. Unclip the motor wires.

4. Pull the motor assembly out.
5. Find the drive gear on the motor shaft.Using a small instrument like a makeup
brush, toothbrush or toothpick, remove all the pieces of filament stuck to the
drive gear.

6. Reseat the motor assembly.

7. Plug in the motor wires

8. Add the fan guard, the fan, the heat sink, and spacers to the front of the
extruder and bolt them on.

9. Reload the wanhao PLA/ABS Filament. To do this, go to the LCD panel and
select Utilities > Filament Options > Load.

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43 E Troubleshooting , Diagnostics , and Maintenance

 Glossary Of Terms
-------------------------------------------------------------------------------------------------------------------------------------------

24V fan : The fan that cools the wanhao Filament as it extrudes.

Yellow Tape: Yellow masking tape that makes a great build surface for objects
printed with wanhao Filament. You can find yellow tape at any hardware store.

Build plate : The acrylic surface on which the Duplicator 4S builds an object.

Drive gear: The gear that drives the Wanhao Filament into the heater

Extruder: The assembly that draws the filament from the spool, melts it , and
pushes it through the nozzle onto the build plate.

Filament guide tube: The plastic tube that guides the wanhao Filament from the
filament spool to the extruder.

FIRMWARE: The software that runs on your wanhao 3d printer

GANTRY : The metal rods that allows the duplicator 4S’s extruder to move on
the X and Y axes.

GCode: The computer language used to describe the toolpath your wanhao 3d
printer will use to build an object. GCode is converted to .x3g before being sent
to your machine.

LCD control panel : The display at the front lower right corner of the
wanhao duplicator 4S. This control panel provides status information about the
wanhao duplicator 4S and includes control menus and diagnostics。

Wanhao ABS/PLA Filament: ABS/ PLA is a renewable bioplastic. Wanhao ABS/

PLA Filament is the source material from which you make objects on the
wanhao duplicator 4S.

Replicator G: Free software created by wanhao that allows you to load,

rotate, scale and move 3D models and send them to the wanhao duplicator
4S for building.

Motor assembly: The stepper motor and the drive block that push filament into
the extruder.

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E Troubleshooting , Diagnostics , and Maintenance 44

 Motor wires : The bundle of electrical wires that provide power to the motor.

Nozzle: The opening on the end of the extruder from which heated wanhao
Filament emerges to be spread onto the build plate。

Plunger: A part of the extruder assembly. The MK9 plunger pushes the wanhao
Filament against the drive gear.

Power supply: The power supply for the wanhao duplicator 4S. It includes a
block and two plugs.

SD Card: Secure Digital memory card that can store digital data and be read
by duplicator 4S and has a maximum capacity of 2GB.

Spacers: The plastic pieces that keep the extruder fan and heat sink secure and in
place.

Spool holder: The plastic piece that attaches to the back of wanhao duplicator
4/4X and holds the spool of wanhao Filament. The spool holder ensures that the
Filament is fed evenly to the extruder.

Thingshares: A website for uploading and downloading 3D model files for

use with the wanhao duplicator 4S.

Threaded rod: The long rod behind the build platform that is threaded along its
entire length. This rod allows the build platform to move up and down, or along
the Z-axis.

.stl : A widely used file format for 3D models.

USB cable : The cable that allows the wanhao duplicator 4S to communicate
with a computer using the USB interface on the computer.

.X3G: A compact format for describing the toolpath your wanhao duplicator 4S
will use to build an object.

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45 E Troubleshooting , Diagnostics , and Maintenance

 CONTACT US
-------------------------------------------------------------------------------------------------------------------------------------------

SUPPORT www.wanhao3dprinter.com

-------------------------------------------------------------------
Our website has extensive documentation and
troubleshooting information about your
wanhao duplicator 4S Desktop 3D Printer. It’s
a great resource when you want to try to solve
issues quickly on your own.
[email protected]
If you ever need help resolving an issue with your
wanhao 3d printer, send an email to the address
above to open a ticket with the wanhao Support
Team. To help us understand your problem from the
start, it is very helpful to include pictures or a video
as attachments with your email
---------------------------------------------------------------------
[email protected]
SALES
To learn about other wanhao products, including
wanhao Filament, please email the address above,
or call our Sales Team at +86-579-82346658

---------------------------------------------------------------------
Wanhao has create one google forum to help customer
FORUM to improve their printing skills and share their experience.
FORUM:https://groups.google.com/forum/#!forum/
wanhao-printer-3d

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E Troubleshooting , Diagnostics , and Maintenance 46

WANHAO ® Made in China [email protected] +86-579-82346658 www.wanhao3Dprinter.com