Name: RAGHU VARMA SAGI
Mobile: +91 9491911478
Email: [Link]@[Link]
Overview
Having 3.5 years of IT Experience as a [Link] Administrator & Developer to be a
part of an organization that offers challenging responsibilities in the field of Software
development.
Areas of Expertise
Sales Cloud & Service Cloud Release Management
User Management Synchronous & Asynchronous Apex
Security Management Apex & Triggers
Data Management SOQL
Process Automation Visualforce Pages
Reports & Dashboards Lightning Aura Components
Professional Summary
Hands on experience in Sales Cloud, Service Cloud.
Hands on experience in Data modeling, Data migration, automation process, Reports and dash
Security Management
boards, Sandbox activities, Security model & deployment activities.
Data Management
Proficiency in data migration using Import Wizard & Apex Data Loader.
Process Automation
Excellent knowledge in lead management across web-to-case, email-to-case, and web-to-lead
Reports & Dashboards
Experience in writing Apex Classes, Apex triggers, SOQL, all asynchronous process, test methods,
Visualforce pages, Lightning Aura components.
Experience in writing Test Classes for generating Code Coverage.
Implemented and delivered projects under Agile Development Environment and Test-Driven
Environments with large and small Team Projects.
Work Experience
Working as software Engineer in C2N It Services Private Ltd. from September -2019 to till date.
Key Projects
#Project-1: Techser Power Solutions.
Role: Salesforce Developer & Administrator.
Description: Techser is one of the top power conditioner manufacturers and are renowned for the
technological breakthroughs. Where the legacy data is being built on Excel. Now we developed a project
for them where they use Sales force now for Leads till Opportunities and Quotes some part of Sales
Cloud in a short notation.
Responsibilities:
Involved in configuration changes (Administration), Customizations and deployment activities.
Involved in customization like Apex triggers, Apex Batch jobs, visual force pages etc.
Involved in deployment of code through change sets from sandbox to production environments.
Supporting the Sales cloud implementation, Service cloud modules, Client interfacing and
Chatter when converting leads and dealing with cases.
Responsible for Design and Development of Visual Force Pages based on the Requirements.
Environment: [Link] CRM, Data loader, Workbench Tool, sandbox.
#Project-2: SJM Sales & Service App
Role: Salesforce Administrator & Developer
Description: SJM Inc. was an US based global medical device company, founded in 1976. company
operations are divided into two divisions: Research & Development, Manufacturing and Supply Chain.
The company has been listed in the fortune 500. It serves worldwide with products sold in more than
100 countries.
Responsibilities:
Implemented minor enhancements on standard objects like Campaigns, Leads, Accounts,
Contacts, Opportunities, Quotes, Activities, Dashboards and Reports.
Worked closely with sales team and performed detailed analysis of business and technical
requirements and designed the solution by customizing various standard objects of
[Link] (SFDC).
Involved in automating the core functionalities of [Link] using Queues, Assignment
Rules, Workflows, Process Builder.
Designed, and developed Apex Classes, Controller Classes and Apex Triggers.
Created and managed users, roles, public groups and implemented additional role hierarchies,
sharing rules and record level permissions to manage sharing access among different users.
Added new custom objects, assigned fields, designed page layouts, custom tabs, components,
custom reports.
Created and deployed several reports for different user profiles based on the need in the
organization.
Customized the Dashboards to the track usage for productivity and performance of business
centers and their sales teams.
Designed and deployed Custom tabs, validation rules, Approval Processes and Auto- Response
Rules for automating business logic.
Environment: [Link] CRM, Data loader, Workbench Tool, sandbox.
Education
B. tech-Srinivasa Institute of Engineering & Technology | Mechanical Engineering |2012-2016
