AUGUSTINE MUTUA MUNYAO
PROFILE
Highly skilled and dedicated culinary professional with over 10 years of
experience in food preparation, kitchen management, and restaurant
operations. Proven expertise in leading teams, ensuring food quality, and
delivering exceptional customer service in fast-paced and high-pressure
CONTACT environments. Good at menu development, inventory management, and
enforcing strict health and safety standards. Experienced in training and
mentoring staff to achieve operational excellence and maintain
Phone: +254 722 126870
consistent service delivery.
Email: [email protected]
WORK EXPERIENCE
Address: PO BOX 103818-
00101, Nairobi, Kenya Sous Chef
Boma Hotel
2023– Present
EDUCATION
Assisting the Executive Chef in menu planning, food preparation,
Diploma in Food and Beverage and kitchen operations.
Management
Nairobi Technical Training Institute Supervising kitchen staff to ensure efficiency, quality, and
March 2021 adherence to hygiene standards.
Overseeing food presentation to maintain consistency and high-
Kenya Certificate of Secondary quality standards.
Education (KCSE)
Kakumuti Secondary School Managing inventory, ordering supplies, and ensuring proper food
2011 – 2014 storage.
Training and mentoring junior chefs and kitchen staff to improve
Kenya Certificate of Primary skills and performance.
Education (KCPE)
Ndiuni Primary School Ensuring compliance with health and safety regulations in food
2000 – 2010 handling and kitchen cleanliness.
Collaborating with management to develop new recipes and
improve menu offerings.
TECHNICAL SKILLS
Food Service Lead
Food Preparation & Cooking
Techniques GeJiau Hotel | Nairobi, Kenya
Menu Planning & Development
Kitchen Operations Management 2020_2023
Inventory & Stock Control
Food Safety & Hygiene Standards Oversaw daily food service operations to ensure efficient and high-
Plating & Presentation Techniques quality service.
Recipe Standardization & Costing Trained and supervised food service staff to maintain excellent
Kitchen Equipment Handling &
Maintenance customer service standards.
FIFO (First In, First Out) Principles Coordinated with the kitchen team to ensure timely and accurate
Food Preservation Techniques order preparation.
Beverage Pairing & Service Managed inventory, restocked supplies, and reduced food waste.
Banquet & Event Catering Handled guest inquiries, complaints, and special requests to
Allergen Awareness &
Management enhance customer satisfaction.
Quality Control & Assurance Assisted in menu planning and implemented service improvements
Time Management for a better dining experience.
COMPETENCIES Food Service Associate
National Aviation Service Limited | Nairobi, Kenya
Team Leadership & Motivation
Customer Service Excellence 2016-2019
Problem-Solving & Decision-
Making Welcomed and seated guests while providing excellent customer
Adaptability in Fast-Paced
service.
Environments
Attention to Detail & Precision Took and processed food and beverage orders accurately and
Communication & efficiently.
Interpersonal Skills Ensured timely service of meals while maintaining high food quality
Conflict Resolution & standards.
Complaint Handling
Multitasking & Prioritization Handled customer inquiries and resolved complaints to enhance
Creativity in Menu Design guest satisfaction.
Training & Mentoring Staff Maintained cleanliness and organization of dining areas and service
stations.
Assisted in inventory management by monitoring stock levels and
LANGUAGES replenishing supplies.
Collaborated with kitchen and service staff to ensure smooth
English-Excellent restaurant operations.
Kiswahili-Excellent