Naresh Babu
Professional Summary
I have 8+ years of Technical and hands-on experience in Salesforce.com Configuration and
Customization. During this tenure I was involved in various stages of software development life
cycle including development, testing and implementation of various systems. Technically sound
with cross-functional abilities and an ever-ready attitude, proficient interpersonal and decision-
making skills and has experience in development and Migration Projects of SFDC.
A brief overview of skill sets is mentioned below:
● 6+ years hands on experience as Salesforce.com CRM configurations changes, Force.com
related implementation/ customizations, data management and deployment activities.
● Hands on experience in developing Lightning Web Components.
● Hands on experience in developing Lightning Apps, Lightning Component framework.
Proficiency in Customizations like Apex Class, Apex Triggers, Batch jobs, Visualforce. Good
experience in Integration (Web services/callouts – REST &SOAP).
● Proficiency in Migration of data from third party system to Salesforce using the
middleware and also using Data loader.
● Proficiency in SFDC Lead Management, Opportunity Management, Case Management.
Experience in Sales cloud, Domain Sites.
● Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts,
Email Services, Approvals, Workflows, Validation rules, Reports, Dashboards, Tasks, and
actions.
● Experience in data migration using Import wizard, Apex Data Loader. Proficiency in
Managing users, Apps, Security controls.
● Proficiency in Domain Management, Data Management.
● Expert in Preparing Data Dictionaries, KT documents & Spreadsheets. Experience in SFDC
development tools using Force.com IDE.
● Excellent communication and inter-personal skills, accustomed to working in both large
and small team environments.
● Implemented and delivered projects under Agile Development and Test- Driven
Environments with large and small Team Projects.
● 1+ year of experience on CPQ Configuration and Implementation of CPQ.
Skill Summary
Sales Cloud, Apex, Visual force, Visual Studio Code, Force.com IDE,
SalesForce.com
Force.com, Apex Data Loader, Salesforce for Outlook, Lightning Process
Dev Toolkit
Builder, Chatter Desktop,
Migration Tool, Metadata APIs, ANT.
SFDC Tools Data Loader, import wizards, Change Sets, Workbench.
Web Services WSDL, REST API.
Ticketing Tools Jira and Slack.
Languages Apex,
Web Development HTML5, CSS3, JavaScript
Java API Core java, Collection Framework.
IDE Visual Studio, Web Strom
Certification
● Salesforce.com Certified Platform Developer I
● Salesforce.com Certified Platform Developer II
Professional Experience:
Project: Project: Keysight
● Configure equipment (multiple bundles and option groups) and collaboratively quote non-standard
products with Application Engineering users.
● Designed/Developed the application to support complex and critical client’s business requirements.
● Used CPQ object data model, CPQ package level settings and price waterfall.
● Define the business sales process, using CPQ with help of managing products, price books and price
book entries.
● Based on the business need setup the CPQ product rules.
● Utilized out of the box features of Salesforce CPQ, such as in configure bundles (features, options,
option constraints, configuration attributes), product rules, price rules, discount schedules, block
pricing, cost, contracted prices, quote templates, quote processes, custom actions etc. to cope up
with the needs of handling most of it internally without end user’s interventions.
● Created quote documentation that contains dynamic content like images, outline drawings,
performance specifications, based on products selected.
● Initiated a new Quote from an Opportunity based on the opportunity maturing to a certain stage
● Propagation of relevant Opportunity and Opportunity Product details to the Quotes.
● Implemented Full quote lifecycle to enable the production of Proposals from Quotes.
● Implemented Quote lifecycle to allow for the generation of multiple Quotes from a single Opportunity
● Generated of output documents via Quote/Proposal Templates in Microsoft Word and Adobe PDF
formats with:
o Financial Summary functionality: The ability for commercial finance users to evaluate a
quotes cost, price and margins in multiple currencies which requires customizations and to
assimilate the quoting process with their Financial Summary objects previously built in SFDC.
o Incorporated of data elements from Cost Handbook specifically the ability to influence cost
and price at the option level based on a sourcing region attribute and to display shopping cart
cost/price with multiple currencies
● Adjusted action buttons and columns on the CPQ pages defined by their CPQ Flow.
● Worked on Potential customizations when syncing Quote Line Items to Opportunity Product.
● Adjusted action buttons and columns on the CPQ pages defined by their CPQ Flow
Setting up CI/CD process with Delta deployment with code analysis tool.
● Managing delivery of custom development, integrations, and data migration elements of a Salesforce
implementation.
Project: Finance Cycle management
Environment: Unlimited Salesforce Edition, CRM Lightning Experience, Lightning Component
framework.
Finance Cycle Management is a task Management application for Finance team , which will ensure the
timeliness of the Finance book closing.
Roles and Responsibilities:
● Led a team of Salesforce administrators and developers, providing mentorship,
guidance, and support to ensure the successful delivery of Salesforce solutions.
● Collaborated with stakeholders to gather requirements, define project scope, and
establish timelines for Salesforce initiatives.
● Designed and implemented Salesforce solutions tailored to meet business needs,
including custom objects, workflows, validation rules, and process automation.
● Oversaw the development and deployment of custom Apex code, Visualforce pages,
and Lightning components to enhance Salesforce functionality.
● Conducted regular code reviews and implemented best practices to maintain high-
quality code standards.
● Created Lightning Web Components and Applications for lightning Application
requirement in Salesforce.
● Handled development tasks for Project Management Tool (PMT) application.
● Handled the Admin activities on Production like access management based on cases.
● Worked on Deployment Activities for the Project Management Tool (PMT) Application.
● Done the Data migration from third party applications to Salesforce (UAT,Prod).
Project: Walt Disney
Client : Walt Disney
Environment: Unlimited Salesforce Edition, CRM Lightning Experience, Lightning Component
framework.
Walt Disney is a business system that delivers an OTT platform and provides the users to
subscribe and watch all kinds of multimedia entertainment shows across the globe.
Roles and Responsibilities:
● Created Lightning Components, Events, and Applications for lightning Application requirement in
Salesforce.
● Developed Lightning Components, Apex Classes and Triggers.
● Create pages and portals using Community themes and lightning components. Implemented
Process builders, Flows, Workflow, Approval process, Validation rules.
● Production Support for Live modules to closer the Defects (Enhancement, incidents, and requests).
● Defined lookup and master-detail relationships on the objects and created junction
objects.
● Worked on custom labels and custom settings for application needs.
Client: Wittenbach
Environment: Unlimited Salesforce Edition, CRM Lightning Experience, Lightning Component
framework
Wittenbach Business Systems delivers state-of-the-art money processing and security solutions
for financial institutions and retail establishments throughout the Mid-Atlantic and Southeast.
Since 1974, the driving force behind Wittenbach is a commitment to listen to our clients and
deliver the right solutions to make them successful.
Roles and Responsibilities:
⮚ Created Lightning Components, Events, and Applications for lightning Application
requirement in Salesforce.
⮚ Developed Lightning Components, Apex Classes and Triggers.
⮚ Create pages and portals using Community themes and lightning components.
⮚ Implemented Process builders, Flows, Workflow, Approval process, Validation rules.
⮚ Production Support for Live modules to closer the Defects (Enhancement, incidents, and
requests).
Client: Comcast
Environment: Unlimited Salesforce Edition, CRM Lightning Experience, Lightning Component
framework
Comcast Corporation, formerly registered as Comcast Holdings, is an American multinational
mass media company and is the largest broadcasting and largest cable company in the world
by revenue. It is the second largest pay-tv company after the AT&T-DirecTV acquisition, largest
cable TV company and largest home Internet service provider in the United States, and the
nation's third largest home telephone service provider.
Roles and Responsibilities:
● Created Lightning Components, Events, and Applications for lightning Application requirement in
Salesforce.
● Customized and Designed salesforce lightning components for business needs in the
application.
● Created and Added Lightning components that can be called from Visualforce Page
for different needs in the function.
● Created custom controllers implementing code for Visualforce pages.
● Defined lookup and master-detail relationships on the objects and created junction
objects.
● Worked on custom labels and custom settings for application needs.
Education
● Visvesvaraya Technological University, Karnataka, India
● Bachelor of Engineering: Information Science & Engineering (ISE)
