e-Support Filename: TP11 248b.

pdf
Date: 09-13-11

PRODUCTS AFFECTED / SERIAL NUMBERS AFFECTED:

imageRUNNER ADVANCE C9075 PRO/C9065 PRO/C7065/C7055

SUBJECT:
Introducing v61.04.04 V2 for the imageRUNNER ADVANCE C9075 PRO/ C9065 PRO/ C7065/ C7055
The DCON has been revised from v61.03 to v62.02, RCON from v21.01 to v22.01, and Staple Finisher/
Booklet Finisher-A1 (Saddle) from v10.01 to v12.02 due to field error modifications.

GENERAL:
This Technical Publication is to inform the field on the release of v61.04.04 V2 for the imageRUNNER
ADVANCE C9075 PRO/ C9065 PRO/ C7065/ C7055 copiers which address several field claims.
Note:
Canon USA is not responsible to provide previously released versions of System Software and it is
recommended to archive them on your company server. Only the latest System Software version is
posted on the Canon e-Support website.

Note:
A Fiery Patch “1-19Q9P5” has been released for the ColorPASS-GX300 (TP11 034.pdf) and
Fiery Patch “1-19Q9PI” for the imagePASS-A1 (TP11 036.pdf) to v1.0 in order to fix a jam issue
that is reported at the DADF when ColorCal calibration is performed. Also, the Paper Folding
Unit-G1 Firmware has been revised from v3.01 to v4.01 or higher to correct an error with the C-
fold delivery tray.

IMPORTANT NOTE:
Upgrading the imageRUNNER ADVANCE C7000/ C9000 Series to the imageRUNNER ADVANCE
C7000/ C9000 Series_V2].
When upgrading firmware v45.02.01 or earlier to v55.12.01 or higher using CDS, additional space for the
extended HOLD function is required.
We will provide you with firmware v46.01 on CDS, which supports space for this extended function on
CDS.
When upgrading the firmware to v55.12.01 or higher using CDS, make sure to upgrade to v46.01.01 first.

Hold

THIS TECHNICAL PUBLICATION IS THE PROPERTY OF CANON U.S.A. INC. AND CONTAINS CONFIDENTIAL INFORMATION OWNED BY OR LICENSED TO,
CANON U.S.A., AUTHORIZED CANON U.S.A., DEALERS MAY USE THIS TECHNICAL PUBLICATION FOR REFERENCE PURPOSES ONLY. ANY OTHER USE
BY AN AUTHORIZED CANON USA DEALER, OR USE BY ANY THIRD PARTY, IS PROHIBITED.
For additional technical information, please visit the Canon Systems and Technical Support Division website at: Page 1 of 18
www.support.cusa.canon.com. You can also call the Technical Support Center at 1-800-528-2830 or contact your Regional Support Office.
 e-Support Filename: TP11 248b.pdf
Date: 09-13-11

[Note]
When upgrading the firmware v55.12.01 or higher using the SST or USB, the HOLD function will be
downloaded. If the hold function icon does not show, re-download the UI-Hold again.
When upgrading the firmware v45.02.01 or earlier to v55.12.01 or higher using CDS, an error notification
will be sent to email addresses set with CDS and device/server (Code: 82007303, Message: Firm
information was not corresponding) because required space is not secured. (However, the space for
extended HOLD function will be secured after upgrading the firmware to v55.12.01 or higher.) Therefore,
the HOLD function can be downloaded if the firmware is upgraded to v55.12.01 or higher from CDS again.
For more information regarding the Hold Function, refer to the last page on this Technical Publication.

An Executable file has been created which contains the following:

imageRUNNER ADVANCE
Description C9075 PRO/ C9065 PRO V2
C7065/ C7055 V2
System Software v61.04.01 V2
Language v61.04 (JEFIGS)*
DCON v62.02
RCON v22.01
MEAP Application Software v4.80
e-Support
SSOHLogin v2.4.0
MEAP v61.01
Copy-AP v61.01
Box-AP v61.01
Send-AP v60.02
Intro-AP v50.04
Hold-AP v5.03
RUI v61.01 (JEFIGS)*
RPTL-AP v61.01
OCR v30.01 (J)*
TTS v4.01 (JEFIG)*
ASR v4.01
Media v5.03
WebDAV v50.44
Web-Browser v50.12
S-LNG v60.03
G3 Fax Board-AD1 v2.05
v3.03 (Key)
Key
v3.03 (CA)
BCT v0.58
HD Format v06.19
v24.01 (Stacker)
Stapler/BookletFinisher-A1
v12.02 (Saddle)
Document Insertion Unit-H1 iAC9000 v2.01 (Controller)
Paper Folding Unit-G1 iAC9000 v6.01 (Controller)
v10.06 (Stacker)
Stapler/Booklet Finisher-B1
v6.01 (Saddle)

Page 2 of 18
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Date: 09-13-11

imageRUNNER ADVANCE
Description C9075 PRO/ C9065 PRO V2
C7065/ C7055 V2
Document Insertion/ Folding Unit-G1 iAC7000 INF_JG v4.06 (Controller) DL Tool
Inner Booklet Trimmer-A1 v4.02
External 2/3 Hole Puncher-A1 EXP_A1 v5.01 (Controller) DL Tool
Professional Puncher-C1 PunchC1 v5.01 (Controller) Hyper Terminal
Professional Puncher Integration Unit-B1 v10.03 (Controller)
Service Support Tool v4.52Ec e-Support (New)
Service Support Tool Manual v4.52Ec e-Support (Rev. 0)
* For abbreviations, see the last page of the Technical Publication

Refer to the remainder of this Technical Publication for details about this new System Software v61.04.04
V2 for the imageRUNNER ADVANCE C9075 PRO/ C9065 PRO/ C7065/ C7055 copier.

Note:
Content Delivery System: (CDS)
CDS is a new service infrastructure where the system software is pushed to the imageRUNNER
ADVANCE C9075 PRO/ C9065 PRO/ C7065/ C7055 by ways of the internet.
Service Support Tool:
To manually upgrade the System Software other than the use of CDS, the “Assist Mode” button and
“Single” mode, are the only way to perform a full upgrade with the use of the Service Support Tool
v4.33Ez.
USB Flash Drive:
Flashing the System Software by use of a USB Flash Drive is supported.

Canon U.S.A., Inc. is providing the latest “Executable” (.EXE) System Software files described in this
technical publication for download only from the Canon e-Support website for each authorized
imageRUNNER ADVANCE C9075 PRO/ C9065 PRO/ C7065/ C7055 series dealer.

EXPORT RESTRICTIONS:
This system software will not be exported from the United States except in strict accordance with
the Export Administration Regulations of the U.S. Department of Commerce and other U.S. laws
and regulations controlling exports from the United States.

DETAILS:
The following changes occur when upgrading the System of the imageRUNNER ADVANCE C9075 PRO/
C9065 PRO/ C7065/ C7055 copiers from v60.39.03 to v61.04.04:
No. Description
[Modification of a field claim]
1
Modification of a hue change that occurs occasionally when PDF printing.

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 e-Support Filename: TP11 248b.pdf
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No. Description
[Modification of a field claim]
2 Modification of faulty images which occur when PDF data or EDICLOR data is output
with a PS driver.
[Modification of a field claim]
3 Modification of an occasional login failure that occurs when the Dept. ID Management
function is used.
[Modification of a field claim]
Modification of an error where the device freezes when the device runs out of paper in
the following settings:
4
* Different Size Originals
* Select Paper: Auto
* Paper Drawer Auto Selection ON/OFF > Consider Paper Type
[Modification of a field claim]
5 Modification of a slow output speed that occurs when certain data is output in a PDF
format.
[Modification of a field claim]
6
Modification for a repeated "E602" error.
[Service Mode]
Modification to Service Mode:
- The following unavailable service mode item has been removed.
Service Mode (Lv1):
COPIER >OPTION >USER >EZY-SCRP >DMN-MTCH
7
- The symbol of the following service mode is changed from "uA" to "V."
Service Mode (Lv2):
COPIER >DISPLAY >HV-STS >PRIACV-Y
COPIER >DISPLAY >HV-STS >PRIACV-M
COPIER >DISPLAY >HV-STS >PRIACV-C
[Modification of a field claim]
8 Modification of an error where the name of an address book is not displayed correctly
when it is reused after the default display of the address book has been set to Remote.
[Modification of a field claim]
9 Modification of an error where part of a photo image or text data is missing during the
image processing by the PS driver.
[Modification of a field claim]
Modification of an error where the following color counters increase the value even
when a Black image is output.
Service Mode (Lv1): COPIER >COUNTER >DRBL_1 >D_UNIT_Y/M/C (Drum
10
counter)
Service Mode (Lv1): COPIER >COUNTER >DRBL_1 >1TR-RL-Y/M/C (Primary
transfer roller counters)
* The combination with DCON v61.03 or later is required.
[Modification of a field claim]
11 Modification of a gradation (shading) error that occurs when print is performed from
the PS printer driver with Separation (All) mode.
[Modification of a field claim]
12 Modification of an image missing that occurs when specific data is output from
MacPS/Mac OSX(10.4).

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No. Description
[Modification of a field problem]
The main unit cannot sometimes recognize the USB device when turning ON the
13
power of the main unit while the USB device is connected to the main unit. This
problem has been resolved.
[Modification of a field problem]
14
A problem where the main unit locks up intermittently has been resolved.
[Modification of a field problem]
15 A problem where images in specific PDF files are output incorrectly has been
resolved.
Please Note: When upgrading the imageRUNNER ADVANCE C9075 PRO/ C9065 PRO/ C7065/ C7055
from v60.39.03 to v61.04.04, the Language must also be upgraded to v61.04.

The following changes occur when upgrading the DCON of the imageRUNNER ADVANCE C9075 PRO/
C9065 PRO/ C7065/ C7055 copiers from v60.01 to v61.03:
No. Description
[Modification of a field claim]
1 Modification of an error where a white spots image is produced on a color print after
continuous printing of a B/W image.
[Modification of a field claim]
The current flowing on the 1st transfer roller near its life may shift from the target
2
value determined by the ATVC control to produce an abnormal image (poor transfer
image). This error has been modified.
[Specification change]
Measure to prevent a faulty image due to a stained ITB with toner:
Service mode (Lv1):
Specification change of 'COPIER >FUNCTION >CLEANING >TBLT-CLN'.
1. Cleaning is made with the 2nd transfer roller being 'SET'.(Old)
3
1. Cleaning is made with the 2nd transfer roller being 'OUT OF SET'. (New)
2. A4 Size patch with YMC color overlaid is fed by 1 time to the ITB cleaning blade.
(Old)
2. A3 Size patch with YMCK color overlaid is fed by 4 times total to the ITB cleaning
blade. (New)
[Modification of a field claim]
4 Modification of an error where a stained image is produced in the main scanning
direction in a duplex print.
[Modification of a field claim]
Modification of an error where a Cyan/Magenta color foggy image overlaps the
leading edge area (paper width x 80 mm in length) of the 5th B/W image print when
5 more than 5 prints of a B/W image continue in a mixed original job of color and B/W.
*Mixed original job of Color and B/W: job continuously feeding the combination of
color cover and B/W interleaves.
[Modification of a field claim]
6 Modification of an error where the paper feed motor of the machine loses step causing
a '0101' JAM when the torque fluctuates widely at the initial rotation.

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The following changes occur when upgrading the DCON of the imageRUNNER ADVANCE C9075 PRO/
C9065 PRO/ C7065/ C7055 copiers from v60.01 to v61.03:
No. Description
[Modification of a field claim]
Modification of an error where the following color counters increase the value even
when a Black image is output.
Service Mode (Lv1): COPIER >COUNTER >DRBL_1 >D_UNIT_Y/M/C (Drum
1
counter)
Service Mode (Lv1): COPIER >COUNTER >DRBL_1 >1TR-RL-Y/M/C (Primary
transfer roller counters)
* The combination with MN-CONT v61.04 or later is required.
[Modification of a field claim]
Modification of a main scanning direction color displacement and partial change of a
2
zoom ratio that occurs when ARCDAT control is executed at a paper interval during
duplex printing.
[Modification of an error]
When the power save request is made during post rotation after printing or when the
3
request for recovery from power save mode is made due to a print request, the device
hangs up, and consequently leads to a "0CA9" jam. This error has been modified.

The following changes occur when upgrading the RCON of the imageRUNNER ADVANCE C9075 PRO/
C9065 PRO/ C7065/ C7055 copiers from v21.01 to v22.01:
No. Description
[Modification of an error]
1 Modification of an error where part of the previous job image is printed on a margin
when an irregular size is scanned.

The following changes occur when upgrading the MEAP of the imageRUNNER ADVANCE C9075 PRO/
C9065 PRO/ C7065/ C7055 copiers from v60.36 to v61.01:
The following changes occur when upgrading the Copy-AP of the imageRUNNER ADVANCE C9075
PRO/ C9065 PRO/ C7065/ C7055 copiers from v60.01 to v61.01:
The following changes occur when upgrading the Box-AP of the imageRUNNER ADVANCE C9075 PRO/
C9065 PRO/ C7065/ C7055 copiers from v60.01 to v61.01:
The following changes occur when upgrading the Copy-AP of the imageRUNNER ADVANCE C9075
PRO/ C9065 PRO/ C7065/ C7055 copiers from v55.03 to v61.02:
The following changes occur when upgrading the RUI of the imageRUNNER ADVANCE C9075 PRO/
C9065 PRO/ C7065/ C7055 copiers from v55.09 to v61.01:
The following changes occur when upgrading the RPTL-AP of the imageRUNNER ADVANCE C9075
PRO/ C9065 PRO/ C7065/ C7055 copiers from v55.09 to v61.01:
No. Description
The above firmware has been revised due to the upgrade to System Software
1
v61.04.01.

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The following changes occur when upgrading the HDD of the imageRUNNER ADVANCE C9075 PRO/
C9065 PRO/ C7065/ C7055 copiers from v06.18 to v06.19:
No. Description
1 Additional Hard Disk Drives have been added.

The following changes occur when upgrading the Sorter of the Staple/Booklet Finisher-A1 from v23.02 to
v24.01:
No. Description
1 Modification has been made to improve the factory process.

The following changes occur when upgrading the Saddle of the Staple/Booklet Finisher-A1 from v11.01 to
v12.02:
No. Description
1 Modification has been made to improve the factory process.

The following changes occur when upgrading the Punch of the Professional Puncher-C1 from v4.01 to
v5.01:
No. Description
[Modification of a field claim]
1 Modification of an error where the hole punch position occasionally displaces during a
punch job.

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NOTES:
No. Description
A change was made to the SRAM area. Therefore, the data in the main controller must
be cleared with the following service mode when the software is downgraded from
1 v37.xx or later to v34.xx or earlier. Service Mode (Lv.1) > Function > CLEAR > MN-
CON > OK.
* If it is not executed, shutdown will not be possible.
The version Service Support Tool that is recommended for upgrading is v4.52Ec or
2
higher.
1. Windows 7
Regarding file Transmissions, exceptions for „File and Printer Sharing‟ (with SMB),
„FTP Server‟ (with FTP) need to be enabled in Windows firewall.
-Enabling Windows Firewall exception registration
How to set
a. Open 'Start' -> 'Control Panel'.
3 b. Open 'System and Security'.
c. Open 'Allow a program through Windows Firewall'.
d. Press 'Change settings'.
e. Check the checkbox of 'File and Printer Sharing' for SMB transmission, and 'FTP
Server' item for FTP transmission. Click 'OK' to exit the screen.
*There are three types of checkboxes; Domain, Home/Work (Private), and Public.
Select the appropriate ones according to the use environment.
Note on overwriting MEAPCont:
MEAPCont contains SSOHLogin.jar.
4 When MEAPCont is downloaded from the Service Support tool, uninstalled
applications may be reinstalled. Uninstallation of the applications should be performed
if necessary.
Upgrading the imageRUNNER ADVANCE C7000/ C9000 Series to the
imageRUNNER ADVANCE C7000/ C9000 Series_V2]
When upgrading firmware v45.02.01 or earlier to v55.12.01 using CDS, additional
space for the extended HOLD function is required.
We will provide you with firmware v46.01 on CDS, which supports space for this
extended function on CDS.
When upgrading the firmware to v55.12.01 using CDS, make sure to upgrade to
v46.01.01 first.
5 [Note]
When upgrading the firmware v55.12.01 using the SST or USB, the HOLD function
will be downloaded.
When upgrading the firmware v45.02.01 or earlier to v55.12.01 using CDS, an error
notification will be sent to email addresses set with CDS and device/server (Code:
82007303, Message: Firm information was not corresponding) because required space
is not secured. (However, the space for extended HOLD function will be secured after
upgrading the firmware to v55.12.01.) Therefore, the HOLD function can be
downloaded if the firmware is upgraded to v55.12.01 from CDS again.

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No. Description
Limitations of version upgrading:
When TX settings are changed by the "Change Default Settings" function from Access
Stored Files Inbox and Memory RX Inbox, the settings are cleared upon version
upgrading. Be sure to follow the steps below and take notes of the settings to be
cleared during version upgrading; then enter the settings you got again after upgrading
System Software to 52.01 or higher.
Procedure to be followed at version upgrading:
1. On UI, check if the settings of items written in (1) and (2) below (the settings that
are cleared at version upgrading) have been changed from the default values.
2. If the settings have been changed, take notes of the new settings.
3. Upgrade System Software to v52.01 or higher.
6
4. On UI, enter the settings you got in Step 2 again.
(1) The items under [Options] key
(If one of the following items has been set, the key is displayed in yellow.)
* Timer
* Job Done Notice
* File Name
* Subject/Message
* Reply-to
* E-mail Priority
(2) Under [Access Stored Files] screen
* File Format

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No. Description
Limitations of version downgrading:
When upgrading to System software v52.01 or higher, many specifications have been
changed, and therefore, if the version is downgraded after upgrading, the setting values
are not kept. For this reason, be sure to perform the following when downgrading
system software lower than v52.01.
Procedure to be followed at version downgrading:
1. Back up the data under Settings/Registration:
Remote UI > Management Settings > Data Management > Import/Export
(Target data)
* Address book
* Forwarding settings
* Settings/registration
* Web access favorites
* Printer settings
7
* Paper information
2. Output data set in Settings/Registration The following service mode will print out
the Settings/Registration data that are not backed up in list format.
Service Mode (Lv1) > COPIER > FUNCTION > MISC-P > USER-PRT
3. Downgrade system software lower than v52.01.
4. Execute MN-CONT Clear
5. Restore the backup data
Remote UI > Management Settings > Data Management > Import/Export
6. Re-set/re-registrate the data
7. Referring to the printout, enter the Settings/Registration setting values again.
If the user has generated/added their own encryption key/certificate/CA
certificate, ask the user to re-install them.
* If the version is downgraded to a special version for reasons of business negotiation,
be sure to execute MN-CON clear.

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FLASHING THE PROFESSIONAL PUNCHER UNIT-C1

Upgrade Procedure:
This section is to provide details on how to perform a firmware upgrade for the Professional Puncher-C1
using the HyperTerminal Communication tool.
Details:
With the recent release of new firmware on the Professional Punch Unit-C1, this Technical Publication will
attempt to present a more refined and hopefully easier procedure than what is found in the Professional
Punch-C1 Service Manual.
Servicing Procedure:
Required Tools:
USB to RS-232 Serial DB9 Adapter (See Figure1 and Note #1)
Null Modem Cable; TL4199 (See Figure 2 and Note #2)

Figure 1 Figure 2
Note #1:
The USB to RS-232 Serial DB9 Adapter is not provided by Canon U.S.A., Inc. No part number is available for this
item. This item can be purchased at any computer super store or online such as StarTech.com. Also during the
installation of the USB to RS-232 Serial DB9 Adapter, load the USB Adapter Driver provided by the manufacturer.

Note #2:
The Null Modem Cable part number is TL4199. When ordering this item, there are no spaces before or after the number.
This item can also be purchased at any computer super store or online.

Note #3:
Moving the Professional Puncher-C1 folder to your windows desktop will make it easier to browse to this location later
on in the setup procedure.

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Upgrade Procedure:
1. Turn OFF imageRUNNER ADVANCE C9075 PRO Series main body.
2. Attach the male end (RS-232 Serial DB9 connecter) of the USB to RS-232 Serial DB9 Adapter to one
end of the null modem cable.
3. Connect the USB adapter to your laptop.
4. Remove the plastic cover from the nine (9) pin connector (located on the lower back cover of the
Professional Puncher-C1 and connect the other end of the null modem cable to the nine (9) pin
connector. Turn on your laptop computer.

5. Launch Windows Application: Hyper Terminal (Go to Program> Accessories> Communications>

Hyper Terminal).

6. When the following screen appears input any name in the “Name Box”, choose the default “Icon” (Red
and Yellow Telephone) and click “OK”.

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7. The following screen appears. Select the appropriate “COM” port (See Note #4) in “Connect using”.

If COM Port is unknown see note #4

Note #4:
After installing the USB Adapter driver software, open the windows Device Manager Tab on your system (The USB
Adapter will always take the next available COM port. Therefore, if COM1and COM2 is already in use the USB
Adapter will take the next available COM port. Example: COM5 / COM6) expand the Ports (COM & LPT1) settings to
determine which COM port the USB to Serial Port Adapter is using.

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8. When the following screen appears (see Figure 3). Select the following settings (see Figure 4).

Figure 3 Figure 4
(Default settings) (Change to the following settings)
Bits per second 2400 Bits per second 19200
Data Bits 8 Data Bits 8
Parity None Parity None
Stop bits 1 Stop bits 1
Flow control Hardware Flow control X on /X off

9. Turn the Main power to the imageRUNNER ADVANCE C5051 Series “ON”.

10. The following screen appears.

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11. Press Enter on your keypad. The next screen will appear.

Transfer Data:
12. Select: Send Text File
From the Hyper Terminal Task bar select: Transfer>Send Text File.
Navigate to the Professional Puncher-C1_v3.01 folder on your desktop.
Select the following file name: PuncherC1_0301_Boot.hex
Note:
To view the contents in the Puncher-C1 folder select All Files (*.*) from the Files of type. You should
then be able to view the following file name: PuncherC1_0301_Boot.hex. “0301” is the firmware version.

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13. Once the file name PuncherC1_0301_Boot.hex is selected the Hyper Terminal screen will start to
download the latest firmware version.

BOOTLOADER> Downloading...
0xF00000 (Note: This value will increment as the download continues)
Successful download of Professional Punch C1
Ver.: 03.01
Begin downloading .hex file or enter a command listed below in <>:
<G>o execute the new downloaded code or display code <V>version

14. Press “V” (Upper Case) for version number.

BOOTLOADER>V
Professional Punch C1
Ver.: 03.01
BOOTLOADER>G

Final Action:
15. Once the upgraded version has been verified, shut down finishing accessories, disconnect the Null Modem
Cable from the Pro Puncher-C1 and follow the power on sequence for the Main engine and all its
accessories.
16. After power on, verify latest Punch firmware in Service Mode (COPIER>VERSION>Punch = 03.01).

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LIMITATIONS:
No. Description
When executing LOGOUT during direct transmission with the setting of function
1 limitation in NewCardReader Department ID management, the transmitted job is
canceled.
[FAX]
Some settings of detailed information on the Address/One-touch button of a client
2
machine have been disabled when a transmission is executed with the setting of a FAX
server machine.
[FAX]
3
Some detailed settings of the Address book cannot be checked in a client machine.
FAX data cannot be received when the printer function stops working due to an error
4
and other reasons.
[PDF direct print/Web browser]
When specifying staple or punch for data to be output in landscape, the processing is
5
implemented to the area other than that in a conventional machine with CanonPDF
installed.
When executing logout after entering analysis mode of an analysis application, it takes
6 a large amount of time until logout occurs. It takes approx. 5 to 13 seconds more than
in other modes.
Devices which have the following combination of software installed cannot be
upgraded from CDS. When upgrading such devices, use SST or USB.
7
- System v40.xx /MEAP v38.xx
- System v40.xx /MEAP v41.xx

FIRMWARE:
Canon U.S.A. uses the following abbreviations when listing languages that are supported by a specific
version of the System Software:

Letter Language
J Japanese
E English
F French
I Italian
G German
S Spanish
C/T Chinese
K Korean

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