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Research Paper On Service Blueprinting

The document outlines a research paper on service blueprinting and includes a step-by-step guide for creating an account and placing an order for writing services on StudyHub.Vip. It discusses the impact of intranet and extranet on information flow within businesses, using case studies from Bosch Group and Tetra Pak, and touches on various topics including ethical issues in hospitals and the effects of eating disorders on oral health. Additionally, it covers analyses of films, literature, and historical figures, highlighting themes of racial injustice, personal growth, and the significance of medical discoveries.

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100% found this document useful (3 votes)
15 views12 pages

Research Paper On Service Blueprinting

The document outlines a research paper on service blueprinting and includes a step-by-step guide for creating an account and placing an order for writing services on StudyHub.Vip. It discusses the impact of intranet and extranet on information flow within businesses, using case studies from Bosch Group and Tetra Pak, and touches on various topics including ethical issues in hospitals and the effects of eating disorders on oral health. Additionally, it covers analyses of films, literature, and historical figures, highlighting themes of racial injustice, personal growth, and the significance of medical discoveries.

Uploaded by

nuykwdmal
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd

Research Paper On Service

Blueprinting

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Paper On Service Blueprinting
Intranet and Extranet
Contents

Executive summary4

1.Introduction5

[Link] impact of intranet on flows of information around a business and the role of the manager
/Benefits6 [Link] on intranet on use of information and managers6 [Link] Global Net a
successful intranet system in a multinational company7 [Link] overview and the need of
intranet7 [Link] Global Net (BGN) intranet platform8 [Link] impact of BGN on the use of
information and on the role of the
manager..................................................................................................................................................9

[Link] impact of extranet on flows of information around a business and the role of the manager
/Benefits10 [Link] and its impact in SCM10

[Link] of adoption for strategy ... Show more content on [Link] ...
In contrast are the other information systems such as Customer Relationship Management (CRM)
which satisfy well fixed needs.
First, this report is about the effects of an intranet and extranet on the flow of information within an
organization and the possible implicit problems concerning the role of the manager that may occur.
Second, outcomes on the business strategy are to be explored with a specific view on the notion of
alignment and value. The analysis in this report will be supported by two real cases: the
implementation of intranet in Bosch Group and the use of extranet in Tetra Pak.

2. The impact of intranet on flows of information around a business and the role of the manager
/Benefits

3.1. Impact on intranet on use of information and managers


The intranet is an important medium for internal communications. It is virtual place where
employees can find corporate information they can trust. This technology is of enormous importance
for the everyday work. Management supports the intranet and uses it to communicate with
employees. It is the nave for information, collaboration and everyday work (Communication World).
An intranet evolves in the future to support organizational and employee [Link] use of intranet
assist the work within organizational
Hurricane Movie Analysis
The film Hurricane was about two African American men being falsely accused of a crime that
they did not commit because of a spiteful cop who had history with Rubin Hurricane Carter as a
child. Hurricane can be viewed as an insightful film that exposed the racial atrocities, prejudice,
and discrimination acts that took place against colored people in America during the mid 1900 s.
From an audience perspective the film rating is a 4 out of 5 stars. This film earned a 5 out of 5
because of its effort and accuracy to tell a story that has impacted the African Americancommunity
and reveal the people in authority who have failed to protect and serve. The purpose of the film
was to bring awareness to the world of how African Americans were being treated in the United
States. The filmed proceeded to convey the catastrophic events that arise in the country by
showing how the colored people were fighting for Civil Rights and how police officers were
racist and prejudice toward black people. The film represents a time in the mid 1900 s where
African Americans were fighting for equal rights and opportunity. For equal rights in education, and
public facilities the colored people were trying to put an end to segregation. Brown V. Board of
education was taking place, Boycotts for the public buses and sit ins at whites only restaurants were
going on.
The resources utilized by the film maker was a historic African American man that was a popular
boxer in his time. The blackness that
The Function Of Thyroid Gland
The thyroid gland is butterfly shaped organ located in the front of the neck just above the trachea
connected by an isthmus [1]. the major function of thyroid gland is the Production of the T3, T4 and
calcitonin hormones. Dysfunction of thyroid gland causes the shortcoming in the production of
thyroid hormones. Thyroiddisorders related to dyshormonogenesis e.g. (Goiter, Thyroiditis,
hyperthyroidism, hypothyroidism, Graves disease, thyroid cancer, thyroid nodule, thyroid storm)[2].
For the diagnoses of thyroid diseasewe use chemical and radiological investigation [3], for a
chemical we use the laboratory test for measuring the concentration of thyroid hormones in the
circulation include total T3 and T4 hormone [4], and for the radiological exam, we use various
modalities (ultrasound, CT, MRI and Nuclear Medicines). Ultrasound is the leading imaging
technique for diagnosis of thyroid diseases [5][6], Computed tomography and magnetic resonance
imaging also have a high important role for assessment the thyroid malignancy [7]. Nuclear medicine
is the imaging of utilization of radioactive compounds in medicine to image and treat various human
diseases. It depends on the tracer principle that studies of the fate of compounds in vivo using small
amounts of radioactive materials [8]. Nuclear medicine used to diagnose major tissues and organs of
the body by using the [Link] patient is administered a radiopharmaceutical that
distributes according to a
Auto Wreck
Auto Wreck by Karl Shapiro is an impressionistic poem that delves into the understanding of
technology and the horrific contentment that society has with automobile wrecks. Written during
the 1940 s Shapiro has been known for writing about simplistic things yet with grave detail. In Auto
Wreck Shapiro uses similes and metaphors to describe a surreal feeling of an automobile wreck. He
has determined that everyday citizens have become too detached from the everyday violence caused
by automobiles. Shapiro aims to prove that the mechanical monsters that threaten everyday life have
become too mundane in today s society. During the poem, Karl Shapiro uses an abundance of similes
and metaphors to describe the fantasy like setting of an automobile... Show more content on
[Link] ...
He states that every auto wreck can cause a massive amount of danger while being ignored by the
common people around the wreckage. He goes on to describe the wreckage as Empty husks of
locusts (Line 20) how they are locust like in the destruction that they cause. An auto wreck is an
extravagant and almost unreal in the destruction that it causes to the people involved. He
describes the people by saying We are deranged, walking among the cops. (Line 15) He is
showing how the people are mentally disturbed by the extreme amount of damage that has
happened. Shapiro then goes into detail describing the way the police cover up the horrific
violence that has happened. One with a bucket douches ponds of blood (Line 18) this line
referees to the police washing away the heavy ponds of blood in the streets. This seems to be
common for the police as they already have an understanding of how to deal with this extravagant
violence. He details the world around him and how some officers have different jobs when
cleaning the car crash up. The officers almost seemed detached from this violence as they have
become used to this violence. It s a horrific thought that these officers could be so accepting of this
dark
Dr Maya Angelou Research Paper
Dr. Maya Angelou were born Marguerite Johnson in St. Louis, MO on April 4, 1928, Maya were
childhood name given to her by her brother Bailey. She were a child of a divorced parent raised
by her grandmother (whom she called momma) along with her brother in Stamp, Arkansas. A
single mother that held many titles to her name that evolve from experience she dealt in her
lifetime. To the world, she is an educator, dancer, poets, activist, author and many more. Angelou
publishes numerous bestselling book during her career breaking barrier for African American and
women that isn t expected for a single African woman. Her career had earned her a nomination for
Just Give Me a Cool Drink of Water For I Diee. She became one of the first African American...
Show more content on [Link] ...
In the era, Maya grew up in men are considered accomplish and successful than a woman. Often
women are homemakers with children based on the typical stereotype of what a woman
supposed to be in society. Maya Therefore, Maya questions her sexuality after reading about
lesbians because of her lack of interest in affection from men and appearances that isn t considers
a normal girl behavior. Maya had her first consensual intercourse with a classmate to ensure
herself that she is normal, which result in her becoming a mother after she graduated high
school. In her path of becoming a mother, she became better woman then the own mother because,
unlike her mother, Maya raised her son as a single mother regardless of the outcome of her life.
Therefore, Maya is also a great example of how much a woman can do even with a child. She
never let the outcome of her life stop her from achieving greatness, showing that women don t have
to sacrifice to achieve their goals. Maya learns to survive and thrive in a racist dominated society
earning respect and title as an African American and as a
Ethical Issues In A Hospital
For this assignment, I spent time volunteering at Mercy Downtown, helping at the main
information desk. While I was there, I assisted visitors in finding patients by looking up their
room number, directed patients and visitors to the correct area of the hospital, and delivered
flowers to rooms that had been dropped off. A paid employee also accompanied me while there, as
volunteers are not allowed to actually look up patient information via the online portal, but I could
call a different help desks within the hospital to ask other paid employees to look patients up for me
if needed. The experience made me realize that there are so many little unthought of components to
making a hospital as big as Mercy be efficient for everyone. The information... Show more content
on [Link] ...
I have learned that no matter how many times people tell me not to judge a person by their
appearance, I have grown up in a world where we still do it daily regardless of how hard we try
not to. I go back and forth thinking about whether it s right or wrong to so openly give out patient
room numbers but in the end, I think it s really only fair to do so. I think there could be changes,
if possible phone up to a room and ask the patient if they know so and so, and if they want them to
come to their room. Another option might be calling the nurses station or something on the floor,
but I can only imagine how crazy that would drive employees who are trying to do their jobs. I
can guess that most health care related organizations come across many situations and
circumstances that could sway between ethical and unethical, and the decision about what to do is
probably very difficult. It has been made very clear to me now, as to why hospitals have boards of
directors with members from different backgrounds, so that there is really someone pulling from
every angle to try and think about all the options to help make a sound
Bulimia Nervosa Essay
Eating disorders such as Anorexia Nervosa and Bulimia Nervosa has a major impact on the oral
cavity. These eating disorders are psychiatric illnesses that are associated with a person s perception
of their self, they have a disturbed self perception of body image, weight and shape.
Anorexia Nervosa is defined by the American Psychiatric Associations Diagnostic and Statistical
Manuel on Mental Disorders, 4th edition (DSM IV) as a refusal to maintain body weight at or
above 85% of the normal weight for an age and height, along with a fear of gaining weight.
People with anorexia go into semi starvation state, which the body is unable to absorb the nutrients it
needs from food. Bulimia Nervosa is defined in DSM IV as episodes of binge ... Show more content
on [Link] ...
The anorexic individual has oral hygiene that is worse than an individual with bulimia. The poor
hygiene causes increased plaque development and gingivitis. The effects of bulimia nervosa can be
more severe than anorexia due to the frequent binging and purging. Tooth decay, soft palate damage
and salivary gland enlargement are three complications of bulimia nervosa that affects the teeth and
oral cavity. The frequent purging wears away tooth enamel from the acidic gastric contents from the
stomach. As the enamel wears away, then the dentin of the tooth starts to erode. If the erosion
becomes severe enough, the pulp of the teeth is exposed which can lead of infection and pulp death.
Teeth may become brittle and weak. The tips of the teeth becomes thin and breaks off easily.
Erosion can change the appearance of the teeth, they can be yellow, translucent or have a glassy
appearance. The frequent purging an also change the alignment, shape and length of the teeth. The
erosion of the tooth enamel can cause the teeth to be sensitive to hot and cold temperatures. Soft
palate injury are the result due to the use of objects, such as pens, combs, fingers and other objects to
The Year Of High School
It was the fall of my sophomore year of high school. For some reason, I had decided I wanted to
attend my county s magnet school. Little did I know; it was a proverbial magnet for social
outcasts. While most schools in the south are relatively middle of the road, Highland School of
Technology was a pit of liberalism. A liberalism that would rival Bernie Sanders. Only
encountering those of the same ideals weakens deprives you of the opportunity to develop the
skills of debate and examination. Highland would become one of my greatest personal practice
fields . I was no stranger to contest with other students, but this one student in particular always
had it out for me. Through his adversity, he showed me the secrets behind persuasion. The day
began as did any other. There was no large check or fanfare when my phone began to emit the
theme song the television show The Office . I had become accustomed to beginning my days
with the familiar tune. Excavating the crust from my eyes, I looked to see my vintage wallpaper
and the agreeably drab carpet. Just as any day would begin, I mustered the willpower to lift my
body off of the bed and navigated through my personal sea of dirty clothes. When I finished the
daily routine and had smell tested the crotch of some jeans, I headed downstairs to put the finishing
touches on my morning. I scavenged for food like a mouse, running between the refrigerator and
pantry several times. In the end I settled on nothing and plopped myself on the
Moby Dick Dualism
In Herman Melville s Moby Dick, Melville utilises the symbolism of the colour of the Great White
Whale to demonstrate his theme of duality. All the different character on the Pequod seem to be a
representation of the good and evil sides of humanity. Upon first reading, the novel seems to be a
simple but rather drawn out documentation of whaling; on closer inspection, however, shows how
Melville examines the terrifying realities of society. Melville discusses the use of the colour white
and its elusive nature, this is suggested by a weakening sense of spirituality within the borders of
civilisation, psychologically by Ahab s declining state of sanity and lastly physically by the whales
flight. Moby Dick is a Great White Whale whom Ahab has
Penicillin Accidental Discovery
It s hard to believe that something without color, taste, or smell could be so important for survival
and that resource is water. Water is a resource on planet earth that is needed for humans, plants,
and animals for survival, without it nothing would live everything would die. The human body
weight is about 60 percent of water. Not only do we need water when the body sends a message
that it is thirst it keeps every tissue in the body moist, and aids in the protection of the spinal cords
and our joint. It is needed for the digestion and the transporting of waste from the body. Each organ
in the body contains a percentage of water the liver 71%, bones 31%, lungs 83%, skin 64%, heart
73%, teeth tissue 10%, kidney 79%. Water is an important... Show more content on [Link]
...
It was discovered in 1982 by a Scottish biologist s name Alexander Fleming. During his investigating
of staphylococci an unexpected event happen during his return to his lab the discovery of an
antibiotic, penicillin that could kill harmful bacteria without having a harmful effect on the human.
Although it took another decade before penicillin was available for use in humans, it was an
accidental discovery that was a health and beneficial discovery. Not only was penicillin an
accidental discovery we also have the pulsars, radioactivity, and X rays, Pulsars were accidental
discovered 1962 by astronomy graduate student Jocelyn Bell that was the first discovery of
pulsating radio star, a magnetized, rotating neutron star that emits a beam of electromagnetic
radiation. Radioactivity was accidentally discovered by Henri Becquerel while working on
phosphorescent material which glowed in the dark after begin exposure to light. Although his
research was continued by Pierre and Marie Curie, who named it phenomenon radioactivity it is
used today in industry and medicine. X rays is another discovery known as an accidental
discovery by Wilhelm Roentgen a German physicist in 1895, it was discovered when Roentgen
placed his hand in front of a cathode ray tube to block the ray with his hand when he notice that he
could see his bones, that is when the first x ray images were produced. These are just some of the
accidental discoveries that made history that is continued to be used
The Poem The Nettles Poem
Nettles This poem is an account of the day the poet s son got stung when he fell into a bed of nettles
and his reaction to that. It shows the poets paternal instincts and his sense of duty to protect his
young son. This poem is a singular paragraph, flowing organically and its lack of punctuation and
multiple run on sentences which show us that s it s the poets chain of thoughts. At the first glance,
the poem seems simple, however as you analyze it many of its layers are uncovered. The title of this
poem itself seems simple and direct. However, nettles are the antagonist in this poem, and therefore
by naming it the readers realize that the poet is focusing on the most important thing to him at that
time, which are the nettles and how he wants to destroy them. More important are the lessons learnt
than hardships the poet faced while eradicating them and also more important than... Show more
content on [Link] ...
He sharpened his weapons and headed out to destroy the nettle bed. The poet s only focus at that
time was completely eradicating the nettle bed, so he slashed in fury with it , slowly releasing his
anger, making the process cathartic. The poet continued his military metaphor and kept attacking the
nettles until not a nettle in that fierce parade stood upright , and then to destroy the nettle bed
completely once and for all he lit a funeral pyre to burn the fallen dead yet again comparing these
nettles to soldiers. Until now this entire battle between the poet and the nettle bed seemed entirely
one sided and the readers were sure that the poet would emerge victorious, as there wasn t a single
nettle left. Not only had the poet slashed them but he had burnt them too. However, just like the poet
the reader too had underestimated the power of nature. The poet was arrogant to believe that he
could destroy nature with his weapon, however, he forgot that nature was

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