CURRICULUM VITAE
Personal Information
Full Name: Mirembe Angel
Date of Birth: 23 December 1997
Gender: Female
Nationality: Ugandan
Visa Status: Visit Visa
Email: mirembeangel82@[Link]
Professional Summary
Friendly, motivated, and service-oriented waitress with over two years of hands-on
experience working in busy hospitality settings. Possesses strong interpersonal skills,
a passion for customer care, and the ability to work effectively in high-pressure
environments. Committed to delivering a positive dining experience by anticipating
guest needs, maintaining cleanliness, and supporting team efficiency. Known for
punctuality, attention to detail, and strong work ethic.
Key Skills and Competencies
✅ Excellent verbal communication and active listening
✅ High-level food safety and hygiene knowledge
✅ Skilled in using POS systems for billing and order management
✅ Fast and accurate order taking
✅ Table setting, cleaning, and resetting
✅ Multitasking during peak service times
✅ Conflict resolution and complaint handling
✅ Strong team player and willing to assist in other roles when needed
Professional Experience
Waitress
Fang Fang Hotel, Kampala, Uganda
January 2022 – December 2024
Key Responsibilities:
Greeted guests with a welcoming attitude and escorted them to their tables.
Took food and beverage orders promptly and accurately using digital POS
systems.
Served meals and drinks while ensuring proper order and presentation.
Proactively checked on guests’ satisfaction throughout their dining
experience.
Handled billing and payment transactions efficiently.
Maintained a clean and organized environment, including tables, trays, and
service stations.
Assisted with menu explanations and daily specials.
Supported kitchen and bar staff by relaying orders accurately and quickly.
Participated in team meetings and trainings to improve service quality and
team collaboration.
Achievements:
Consistently praised in guest feedback for professionalism and positive
attitude.
Named “Employee of the Month” twice in 2022 for exceptional customer
service.
Helped reduce order errors by improving order accuracy through better
communication with kitchen staff.
Education
St. Martyrs High School, Uganda
🎓 Uganda Advanced Certificate of Education (UACE)
📅 2016 – 2018
Subjects: English, Entrepreneurship, History, and Literature
Graduated with strong academic standing and excellent conduct.
Additional Information
Languages: English (Fluent), Luganda (Native)
Availability: Immediately
Willing to relocate and work flexible hours including weekends and holidays
Strong cultural awareness and experience working with international guests
References
Available upon request