JIGAR H DOSHI +91 9819203692 jigar.doshi2510@gmail.

com DOB – 25th Oct 1982

Mumbai, Maharashtra
[Link]

Passionate about solving Sales and Business Development challenges through Consulting, Transformation and Innovative
solutions thereby enabling excellence in Business Services with a positive ROI & employee engagement.

Profile Synopsis
A committed Sales and Marketing Professional who specializes in Service Industry with extensive experience in Sales and Marketing,
Business Development, Key Account Management, Relationship Management, Revenue Generation, Brand Management, Market
Research and Planning, Delivering Regulatory, Strategic and implementation projects. Having proven track record in delivering
complex, multi-disciplined, and highly visible projects to senior stakeholders & management. Having first class executive leadership
skills and capable of providing authoritative guidance and had extensive experience.

Functional Expertise Core Competencies

 Results-driven professional, with 15+ years of experience in Sales and Marketing, Sales and Marketing/ Business
Key Account Management, Revenue Generation with Bachelor of Commerce Development and Planning/ New Business
([Link]) and proven track record in increasing productivity, quality and client Development/ Revenue Generation
satisfaction.
 Strategic Alliances and Partnerships: A versatile, accomplished & goal-oriented Key Account Management/ Client
professional and have managed to create multiple business partnerships through Relationship Management/ Category
alliances to achieve targets and create value in businesses. Management/New Acquisitions
 Effective in New Business Development: Have been instrumental in initiating
various successful business-building initiatives and managed relationships using Strategic Account Management/ Brand
experience-backed judgment, strong work ethic and irreproachable integrity. Management/ Product Managements
 Managing Key Accounts / Partners: Have been responsible to manage and grow
the portfolio by effective partner management and have been successful in reviving Channel Sales/ B2B Sales/ Enterprise Sales
multiple dormant relationships.
 Relationship management with key decision-makers within customer's Market Research/ Market Planning
organization to promote growth and retention.

Experience & Achievements

1. Employed with HDFC BANK from Apr’24- till date.

Job Role: Senior Manager - ICRM
Profile Summary:

 HNW Portfolio Management, Acquiring, Enhancing, Deepening and Retention through a team of Relationship Manager
 Regular interaction with the customer to build rapport to understand and update the profile.
 Product Range: CASA, FD, all types of loan (OD, DOD, CC Business Loan), Insurance, Demat A/C, SIP and Credit Card Cross selling products of
the bank based on the Customer Need & offering all financial product and increasing asset book of bank.
 Encouraging Customer and Ensure to have all Family Accounts banking with the bank and be one stop financial solution.
 Acquiring new customers to increase portfolio & focusing on the growth of portfolio.
 Promoting all direct banking channels and ensuring that the customer is utilizing the same.
 Achieving MTD and YTD Revenue Targets Operations, Marketing & Processes.
2. Employed with Aditi Health Management Pvt Ltd. (Rapid Centre) at Mumbai since Nov`23 – Jan’24. (Business Closed)
Job Role: Onboarding Manager – Strategic Partnerships
Profile Summary:
 Direct Contact key accounts, potential partners, and stakeholders Oversee strategic partnerships & Monitoring vendor operations
 Plan, negotiate, and build a long-lasting relationship with key accounts, key partners, and potential partners. Cultivate these
partnerships to make sure we can take full advantage of alliances.
 Contributing to the growth of the company by reach a mutual agreement with potential partners and make alliances
 Work cross-functionally & interact with legal, marketing, product & finance to meet the business collaborations

3. Employed with Innobits Solutions Pvt Ltd. at Mumbai since May`23-Sep`23. (Lay – Off)
Job Role: Manager
Profile Summary:

 New Acquisitions of Corporate and Retail clients for the ONDC platform & cross selling for ERP, DMS & POS products across
JIGAR DOSHI
 various industries. Provide product presentation, identify the merchant requirements & share the appropriate solutions.
 Manage B2B partner expectations and develop a strategic plan that delivers on key business goals and metrics.
 Plan & Responsible for the overall growth of the business with a vision to achieve company goals and driving sales and revenue
growth.
 Managed customer relationships from the point of sale through successful onboarding for West Region with a on ground team.
 Responsible for reaching out to prospects clients from F&B, HORCEA, Fashion and various industries.
 Develop and maintain relationships with key clients, to promote business growth and maintain strong market presence.

4. Employed with JUST DIAL at Mumbai since Jan`23 -May`23. (Vertical Discontinued)
Job Role: City Head - Manager
Profile Summary:

 Acquisitions of Corporate and Retail clients in various industries (HORCEA, FMCG, Pharma & various industries).
 Managed customer relationships from the point of sale through successful onboarding.
 Heading partnership for Mumbai city with a on ground team of 15+ members.
 Identifying new categories in existing markets to increase the acquisitions growth.
 Collaborate with external and internal stake holders on business trends to develop new services or leveraging existing servicesbetter to meet
the business targets.
 Identified common onboarding problems and proposed product changes which aims to decrease merchant andSquare's onboarding time by
30%.
5. Employed with DGK Enterprises from Sep’21- Dec’23. (OWNED BUSINESS)
Job Role: Entrepreneur
Profile Summary:

 Man ag i n g food distribution wi th K e y ac co u nt s in retail and wholesale selling of staple food, grains, daal, pulses for Maharashtra,
(Nagpur, Akola, Amravati, Mumbai) M.P., Rajasthan and Chhattisgarh locations.
 Ensure category availability, quality, visibility, freshness (stock rotation) delivery through transportation across markets.
 Identifying new markets, accounts to bring them in the coverage network to ensure adequate market distribution & penetration.

6. Employed with One97 Communication Ltd (Paytm) at Mumbai from Jun’18- Aug’21
Job Role: Key Accounts Manager
Key Highlights:

 Managed government & corporate accounts, which provide a business of 881 Cr GMV and 70 lacs transactions annually
with a revenue of 08 - 10 Lacs monthly.
 Acquisition of 97 societies out of which On-boarded 65 societies in span of 7 months including of 3 aggregators.
 Received the award of ‘Rising Star’ for the achievements of the on boarding of 42 societies in a short span of 5 months
Profile Summary:

 Managed the compete lifecycle of the account starting from commercial and terms & conditions negotiations, agreement
closure, bank guarantee, integration, new launch offer, innovative marketing ideas, daily operations, managing daily
Payouts and MIS, reconciliations, customer complaints, new developments, cross selling, building client relations, sales
and Growth of the account.
 Identify new sales opportunities and generating sales from existing accounts to retain existing clients.
 CRM system to better understand client data and buying behaviors. Retention & Relationship Management handled client
escalations and manage crisis efficiently by developing new strategies to improve client satisfaction.
 Collaborate with the internal teams to work with them effectively and fully leverage their support to meet the business
targets. Managed Apartment business for onboarding the societies, accountants, aggregators, consultants.
 Planning promotional activities at the societies to create awareness / educate the society members for the convenience
of online payment. On boarding of the clients for the Agent institution business for the utility services.
 Promoting & Cross Selling of Paytm Payments Bank products POS/EDC with other NBFC & Industries.

7. Employed with Onspot Solutions Pvt Ltd at Mumbai from May’16 to Jun’18
Job Role: Business Development Manager Region Handled: Maharashtra, MP & Gujarat
Profile Summary:

 Prospect for potential new clients for Anti-Counterfeit, Track & Trace, Consumer Loyalty Management solutions.
 Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities.
 Identify potential clients, and the decision makers within the client organization of various industries (Pharma, Auto
Components, Electricals, FMCG, Personal Care & Beauty Products)
 Set up meetings between client decision makers and company's practice leaders/Principals.
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  Worked and discuss with multiple departments (I.T./technical, support, finance) to develop proposals that fulfils the
client's needs, concerns and objectives.
 Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.
 Representing company at various events such as trade exhibitions, conferences, demonstrations and provide valuable
feedback and information on market and creative trends.

8. Employed with Ibibo Group Pvt Ltd ([Link]) at Mumbai from Feb’14 to Mar’16

Job Role: Relationship Sales Manager

Profile Summary:

 Engaged and drive relationship with company`s channel partners (Retail & Corporate) to enable growth & revenue objectives.
 Act as an ambassador and representative to promote positive relationships and strong partnerships for the benefit of the
organization. Lead a team of 10 members including 7 Sales officer, 3 tele-calling & retailer customer support team.
 Directly responsible for strategic acquisitions and maintain relationship with existing ones in the region.
 Participate in sales calls along with Sales Officers and impart periodic skills enhancement trainings to Sales Officers.
 Leading implementation of company programs, procedures, methods and practices across the organization.
 Develop & Deploy initiatives to maintain a culture of performance across team members.
 Identify and Appoint distributors network.

9. Employed with Ideacts Innovations Pvt Ltd at Mumbai & Gujarat from Apr’08 to Jan’14
Job Role: Sales Manager Region Handled: Mumbai & Gujarat
Key Highlights:

 Recognized outstanding performance for retail acquisition of 450 terminals consecutively for 2 months respectively
nationally. Organized & Conducted Group Presentation with 7 District Police Department Officials.
 Achieved 100% targets in 13 out of the past 20 quarters.
 Developed & managed cyber cafes channel (1500 Cyber Cafes) for icafe (retail accounting software) in Mumbai & Gujarat.
 Successfully Penetrated E-rupee (E-Commerce product) in Cyber Café Network (700+ cyber cafes) in Mumbai & Gujarat.
Profile Summary:

 Responsible of sales for retail accounting software ([Link]) and ecommerce business ([Link])
in specific target segment through the team.
 Ensure productivity and business growth of two-tier team, Territory Managers & Field Technical Support staff.
 Present products & share benefits with various city police chiefs in order to get a mandate.
 End to end responsibility of the team [Link], Training, On-ground execution along with all reports and
performance goals. Responsible for Target oriented Revenue Generation for Retail Sales of Digital Advertising Inventory.
 Extract qualitative feedback by going on ground and meeting channel partners and share it with product team in order
to enhance market share and hence revenues.
 Customizing proposal & meeting client's need with effective media plan.
 Responsible to acquire & maintain an outlet base of 1500+ such channel partners in Mumbai & ensure performance.

10. Employed with Vodafone Ltd at Mumbai from Apr’07 to Apr’08

Job Role: Territory Manager (Prepaid)
Profile Summary:

 Responsible for team sales targets and successfully achieved and managed team for the territory of 3 distributors.
 Training and Development for the staff & executives and recruitment of Sales associates for product promotion activities.
 Analysis on daily collection for reducing churn.

Certifications & Education

 Bachelor of Commerce (B. Com) in Commerce from University of Mumbai (2010).

 Higher Secondary Certificate (12th) in Commerce from National Open School
 SSC (10th) from St. Mary’s High School, Dahisar, Mumbai.


Personal details

 Address: 502, Prathmesh View Chs, Indralok Phase 6, Bhayandar East, Thane – 401105.
 Marital status: Married.

JIGAR DOSHI