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Sandisk - Dual Drive Is Not Detected (Incident - 240925-048085)

Balasubramanian Chandran's RMA for a SanDisk dual drive has been approved, and he is instructed to send the device to a specified address with tracking. The processing and shipping time is estimated at 7-10 business days after receipt of the package. Additional support options are provided, including a toll-free number and live chat assistance.

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19 views3 pages

Sandisk - Dual Drive Is Not Detected (Incident - 240925-048085)

Balasubramanian Chandran's RMA for a SanDisk dual drive has been approved, and he is instructed to send the device to a specified address with tracking. The processing and shipping time is estimated at 7-10 business days after receipt of the package. Additional support options are provided, including a toll-free number and live chat assistance.

Uploaded by

baluthemagician
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Balasubramanian Chandran <baluthemagician@gmail.

com>

Dual drive is not detected [Incident: 240925-048085]


1 message

SanDisk Support <[email protected]> Sat, Oct 5, 2024 at 4:23 PM


Reply-To: SanDisk Support <[email protected]>
To: [email protected]

Incident Update

Case #: 9469921 | Reference #: 240925-048085

Dear Balasubramanian,

Thank you for contacting Western Digital Flash products Support.


My name is Sharma A

It is my pleasure assisting with your case and here is the case


number for future references: 240925-048085

Please be informed that your RMA has been approved, and your
RMA number is (RX3231772). We request you to Send your
SanDisk® device to the address provided below via any carrier
with a tracking number for proof of delivery along with the print
copy of that RMA email provided to you:
====================================
Rashi Peripherals Pvt. Ltd.
C/o Sandisk
Rashi Complex, “A” Building,
Survey 186, Dongaripada,
Poman Village, Vasai Bhiwandi Road,
Dist-Palghar Maharashtra 401208.

Our normal processing and shipping time is 7-10 business days


AFTER receiving your package.

If you experience any issues further or require any type of


assistance, please feel free to reply to this email or else you can
call us on our Toll-free number between 9 AM to 6 PM (Mon-Sat).

You can also contact us through Live Chat support between 9 AM


to 5:30 PM (Mon-Sat) by clicking this link: https://support-
in.wd.com/app/chat/chat_launch

Note: If you have not visited our community forums, please


make sure to do so. You may also find the answer(s) to your
question(s) there. Link to Western Digital Flash community
forums at:https://forums.sandisk.com.

Thank you for choosing Western Digital Flash Support. Have a


nice day.

Thanks & Regards,


Sharma A
Western Digital Service and Support
1800-419-5592/1800-120-5899
https://support-en.sandisk.com

Get More Help


• Check our Knowledge Base for helpful articles and FAQs.
• Explore our WD Community forum or visit the Western Digital
Support YouTube channel for helpful resources and support.

Update Incident

Case Details

Case Number: 240925-048085


Subject: Dual drive is not detected
Product: 256GB
Date: 09/25/2024 01:20 PM

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