1333D TROUBLESHOOTING GUIDE
Preventive Maintenance and
Troubleshooting Common Drive Problems
Preventive Maintenance The Bulletin 1333 is convection cooled by air flowing through the heat
sink slots. The slots must never be allowed to become obstructed with dirt
or foreign matter. Periodically check and clean the heat sink slots.
Problems with Your Drive? The following descriptions indicate the operation of protective circuitry in
Check the Following First the Series D Bulletin 1333. What is thought to be a drive operational
problem, may in reality be normal protection circuit operation.
Precheck Procedures
Acceleration Stall Protection -- No Fault is Displayed
The Reason
During motor acceleration, if current exceeds 140% of rated Drive current or 125% of Parameter 7, the overcurrent stall
protection circuit operates. In order to guard against currents in excess of these values and prevent an overcurrent trip, this circuit
temporarily stops drive acceleration. When load current is again below these values, the circuit lets the drive continue to
accelerate to set frequency.
Precheck Procedure
If the application does not require this function it can be deactivated by setting Parameter 17 to 0.
Deceleration Stall Protection -- No Fault is Displayed
The Reason
During motor deceleration, if current exceeds 140% of rated Drive current or 125% of Parameter 7, the overcurrent stall
protection circuit operates. In order to guard against currents in excess of these values and prevent an overcurrent trip, this circuit
temporarily stops drive deceleration. When load current is again below these values, the circuit lets the drive continue to
decelerate to set frequency.
Precheck Procedure
Both Parameters 18 and 46 will protect the drive from nuisance trips during motor deceleration. If the application does not require
this function it can be deactivated by setting Parameters 18 and/or 46 to 0.
1333D TROUBLESHOOTING GUIDE
Over Current Protection -- OC is Displayed
The Reason
If overcurrent exceeds 200% of rated Drive current or if a ground fault occurs at the drive output leads, this protective circuit will
shut off the drive transistors.
Precheck Procedure
1. Load inertia is excessively large and programmed acceleration time is extremely short. Setting Parameter 17 to 1 or increasing
the value of Parameter 1 will guard against OC nuisance trips.
2. The motor experienced an excessive overload condition. If the drive tripped on acceleration, setting Parameter 7 to a higher
current limit setting may avoid OC nuisance trips. If the drive trips only on deceleration, enabling Parameter 46 may avoid OC
nuisance trips on deceleration.
3. A short circuit exists in the drive output leads or in the motor windings.
4. A ground fault exists in the drive output leads or in the motor windings.
5. A device in the Drive output inverter section has shorted.
Over Load Protection -- OL is Displayed
The Reason
If Parameter 6 is set to 0 and current exceeds 140% of rated Drive current for 60 seconds, this protective circuit will shut off the
drive transistors.
If Parameter 6 is set to a value other than 0 and current exceeds 125% of Parameter 7 for 60 seconds, this protective circuit will
shut off the drive transistors.
Precheck Procedure
1. The starting load is above 140%. The Drive is attempting to start the load, but Parameter 17 is preventing it. Disable Parameter
17.
2. The running load has been above 140% for one minute. The Drive may be in accel frequency hold if below the current limit set
by Parameter 7, or in accel frequency hold if at the current limit set by Parameter 7. Check Parameters 17 and 6. If neither accel
frequency hold nor overload protection is selected, the Drive has been between 140% and 180% of rated current for one minute,
tripped out, and is functioning normally.
3. The running load has been above 125% of Parameter 7 for 60 seconds causing the motor to overheat and the drive to trip.
Check Parameters 17 and 7, then check to see if Parameter 6 is set to a value other than 0.
Over Voltage Protection -- OU Displayed
The Reason
When DC bus voltage rises above a preset level due to high incoming line voltage or excessive regenerative energy, this protective
circuit stops transistor operation and annunciates the condition as shown.
Precheck Procedure
1. Check and correct the incoming line voltage.
2. An extremely short deceleration time is the primary cause of excessive regenerative line energy. Setting Parameter 18 to 1 or
increasing Parameter 2 will guard against OU nuisance trips. It may also be necessary to add the Heavy Duty Dynamic Braking
option.
1333D TROUBLESHOOTING GUIDE
Low Voltage Protection -- LU is Displayed
The Reason
When incoming line voltage falls below 90% for 15 ms, this protective circuit stops transistor operation to guard against incorrect
drive operation.
Precheck Procedure
If the momentary power failure is less than 15 ms, operation is not interrupted. If more than 15 ms, the drive will trip and line
voltage must be restored by cycling power. If automatic restart of the drive is required, set Parameter 48 to 1 or 2.
Over Temperature Protection -- OH is Displayed
The Reason
When heat sink temperature rises above + 50°C, this protective circuit stops transistor operation and annunciates the condition as
shown.
Precheck Procedure
Check the drive ambient temperature. For 7 1/2-20 HP (5.5-15 kW) units, check the cooling fan.
Auxiliary Interlock Trip -- AU is Displayed
The Reason
It is possible that the drive was stopped by an external interlock. External interlocks (a thermal overload relay or an external
sequence circuit for example), are connected to terminals 16 and 17 at the Control and Signal Wiring Terminal Block.
Precheck Procedure
Refer to 1333D Connection Guide for an explanation of external interlocks.
Operating Error -- OP is Displayed
The Reason
The drive must always receive a valid stop command before it can run. This fault will be displayed and the drive will not start if:
1. The local stop pushbutton is pressed to stop the drive and Parameter 8 is set to 1 or 3.
2. A remote stop signal is sent and Parameter 8 is set to 2.
3. Parameter 8 is set to 1 or 3 and an external stop signal is not present when power is applied to the drive.
Precheck Procedure
1. Send an external stop signal to clear the fault, then try again.
2. Press the local stop pushbutton to clear the fault, then try again.
3. Ensure that an external stop signal is present before reapplying power to the drive, then try again.
Operating Error -- CPU is Displayed
The Reason
A CPU is an internal software communications error. A CPU error will not be stored in the drive fault buffers.
Precheck Procedure
Clear the fault by removing then reapplying power to the drive.
1333D TROUBLESHOOTING GUIDE
Troubleshooting
Common Drive Problems
Eight common problems that may be experienced when operating the
Series D Bulletin 1333 and their solutions are listed in the remaining pages
of this section.
1. The motor will not run.
2. The motor will not run continuously.
3. The motor generates an excessive amount of heat
4. The drive will not reverse in local control.
5. The drive will not ramp-to-stop.
6. The drive will not accelerate to maximum speed.
7. The drive will not decelerate to minimum speed.
8. An input line fuse has blown.
ATTENTION:
Power must be applied to the drive with the cover removed to perform certain troubleshooting
checks. Voltages on many components are at incoming line potential or bus voltage. To avoid
electric shock or damage to equipment, do not touch any drive components with power applied.
ATTENTION:
Become familiar with the equipment and read through the wiring, speed selection and adjustment
sections before attempting to perform the startup procedures. Adjustments may be required to
meet specific load characteristics or operator preference.
Exercise extreme care when performing any task on the drive. Failure to do so may result in
electric shock or equipment damage.
A DC bus neon light at the top of the 1333 has been provided to provide visual indication that bus
voltage is present. Bus voltage may be verified by using a voltmeter and measuring the voltage
between +BUS and -BUS on the Power Terminal Block. Do not attempt to service the drive until
2 minutes after the neon light has extinguished and bus voltage has discharged to zero volts.
1333D TROUBLESHOOTING GUIDE
1. The motor will not run -- AU is displayed.
Are Terms 16 and 17 at the Control and Signal Remove the cause of the interlock fault
Wiring Terminal Block jumpered? Is an No or jumper terminals 16 and 17 if an
auxiliary interlock installed between Terms 16 auxiliary interlock is not required.
and 17?
Yes
Contact your nearest A-B representative for
application assistance
1. The motor will not run -- OH is displayed.
Is ambient temperature above the rated limit of Lower the ambient temperature, clean
50°C? Are the cooling fins clogged or is the No the heat sink, or replace the cooling fan
heat sink dirty? For 71/2-20 HP (5.5-15 kW)
units, is the cooling fan rotating?
Yes
Contact your nearest A-B representative for
application assistance
1333D TROUBLESHOOTING GUIDE
1. The motor will not run -- No fault is displayed.
Is rated input voltage present at terminals Check input side for circuit breaker trip,
R/L1, S/L2, and T/L3 No contactor coil malfunction, blown fuse, etc.
Yes
Is the decimal point in the mode display The drive is in the programming mode. Give
lit? the drive a valid stop command and press the
lock switch. The decimal point in the mode
No display will light and the local or remote
control source currently controlling the drive
will be displayed.
Yes
Is Parameter 8 set correctly? Parameter 8 settings.
0 = Local start/stop control without maintained
external stop.
1 = Remote 2-wire start/stop control at the
No Control and Signal Wiring Terminal Block.
2 = Local start/stop control with maintained
external stop.
3 = Remote 3-wire start/stop control at the
Control and Signal Wiring Terminal Block.
Yes
Is parameter set correctly? Parameter 9 settings
0 = Local speed control.
1,2 or 3 = Remote speed control only at the
No Control and Signal Wiring Terminal Block --
Terms 1, 2 and 3.
1 = External speed pot or 0-5V DC.
2 = External speed pot or 0-10V DC
3 = External speed pot or 4-20 mA
Yes
Are Parameters 6 and 7 set correctly? If Parameter 6 is set to a value other than 0,
No Parameter 7 is active. Parameter 7 must then
be set to the motors nameplate current rating.
Yes
Are the motor leads securely connected to Verify and change connections if necessary.
drive output terminals U/T1, V/T2 and No
W/T3?
Yes
Contact your nearest A-B representative
for application assistance.
1333D TROUBLESHOOTING GUIDE
1. The motor will not run -- OP is displayed.
Is Parameter 8 Local/Remote Control set The drive is set for 2-wire external
to 1 (external control)? control. Check for correct wiring at the
Yes Control and Signal Wiring Terminal
Block. Reset the drive with an external
stop command.
No
Is Parameter 8 Local/Remote Control set An external maintained stop signal must
to 2 (local control )? first be present to start the drive. Check
Yes for correct wiring at the Control and
Signal Wiring Terminal Block Reset the
drive by pressing the local stop button.
No
Is Parameter 8 Local/Remote Control set The drive is set for 3-wire external
to 3 (external control)? control. Check for correct wiring at the
Yes Control and Signal Wiring Terminal
Block. Reset the drive with an external
stop command.
2. The motor will not run continuously-- LU is displayed.
Has incoming line voltage dropped below Monitor the incoming line voltage and
90% of rated voltage? Yes correct the condition.
No
Contact your nearest A-B representative
for application assistance.
1333D TROUBLESHOOTING GUIDE
2. The motor will not run continuously -- OC is displayed.
Does a short circuit exist in the output leads or Remove the cause of the short circuit.
motor windings? Yes
No
Does a ground fault exist between the drive Remove the cause of the ground fault
output leads and the motor or in the motor Yes
windings?
No
Does the drive trip when the speed reference is Is the application a fan or pump system?
below 5.0 Hz? Yes
No Yes
Reduce the Change the V/Hz ramp to
boost setting in variable by setting Parameter 4
No Parameter 5 to 1, then reduce the boost
level setting in Parameter 5 if
required.
Is the acceleration time too short? Is Parameter Increase the value of Accel Time 1 Parameter 1 or
17, Accel Frequency Hold off? Yes set Parameter 17 Accel Frequency Hold on.
No
Is the load within the rated current of the drive ? Program Parameter 46 Current Limit to eliminate
No nuisance tripping, lighten the load, or resize the
drive and motor to meet your application.
Yes
Is OC displayed even if the drive output leads Verify motor operation by line operating the motor
are disconnected? No or repeating the above. Is the motor now operating
correctly?
Yes Yes No
Contact your nearest A-B representative for application assistance.
1333D TROUBLESHOOTING GUIDE
2. The motor will not run continuously -- OL is displayed.
Is the load current equal to the motor name An OL trip occurs when the load current is
plate rating? Is the load current within the No greater than 140% for one minute. Lighten
rated current of the drive? the load or resize the drive and motor to meet
your application
Yes
Is Parameter 6 set to 1, 2 or 3? When set to 1, 2 or 3, the thermal overload
No function is enabled. Check for the correct
setting.
Yes
Is Parameter 7 set to the rated motor An OL trip occurs when the load current is
nameplate value? greater than 125% of the overload current
Yes value set in Parameter 7 for one minute.
Lighten the load or resize the drive and
motor to meet your application.
No
Set Parameter 7 to the rated motor
nameplate value.
2. The motor will not run continuously-- OU is displayed.
Is the incoming AC power line high? Yes Monitor and correct the AC line.
No
Is the deceleration time too short? Is Increase the value of Decel Time 1
Parameter 18, the Decel Frequency Hold Yes Parameter 2, or set Parameter 18 Decel
off? Frequency Hold on
No
Is an overhauling load present--Does the Increase the value of Parameter 14 DC Hold
load increase the motor speed beyond the Yes Volts. Install the Heavy Duty Dynamic Brake
drive set speed? Option. Does the problem still exist?
No Yes
Contact your nearest A-B representative for application assistance.
1333D TROUBLESHOOTING GUIDE
3. The motor generates an excessive amount of heat--No fault is displayed.
Is full load demanded continuously at low An OL trip occurs when the load current
frequency? is greater than 140% for one minute.
Yes Lighten the load or resize the drive and
motor to meet your application.
No
Is the motor operating above the full load The load is beyond the motor capacity.
current? Check the mechanical installation. If the
Yes motor and drive are undersized, resize
them for your application.
No
Check the motor and wiring connections for an
open phase condition.
4. The drive will not reverse in local control--No fault is displayed.
Has the drive been programmed to lock out Set Parameter 10 to 0.
reverse operation (Parameter 10 set 1)? No
Yes
Contact your nearest A-B representative for
application assistance.
5. The drive will not ramp-to-stop -- No fault is displayed.
Is Parameter 11 Stop Select set to ramp-to- Set Parameter 11 to 0
stop? No
Yes
Does Parameter 59 show an OU fault stored? The drive is tripping on over voltage during
Yes decel. Refer to page 2 (OU).
No
Is the DC Hold Frequency set to high -- Is Set Parameter 12 to 00.50 Hz
parameter 12 set to 00.50 Hz? No
Yes
Is Parameter 18 Decel Frequency Hold on-- If Parameter 18 Decel Frequency Hold is set
Does the motor have an overhauling load? to 1 (ON), an overhauling load may cause the
decel ramp to hold at one frequency for an
Yes extended period. This may cause ramp-to-stop
commands to appear to be non-functional.
No
Contact your nearest A-B representative for
application assistance.
1333D TROUBLESHOOTING GUIDE
6. The drive will not accelerate to maximum speed -- No fault is displayed.
The maximum allowable drive output frequency will Reset Parameters 3 and/or 15.
be determined by the lowest programmed value of any
of the following parameters:
• Parameter 3 Frequency Range
• Parameter 15 Maximum Frequency
• Parameter 51 Upper Frequency Clamp
• Parameter 53 Bias Frequency--If Parameter 53 is
Higher Than Parameter 54 No
• Parameter 54 Gain Frequency--If Parameter 54 is
Higher Than Parameter 53
Is Parameters 3 Frequency Range and/or 15
Maximum Frequency set high enough to allow the
drive to accelerate to maximum speed?
Yes
Is Parameter 51 Upper Frequency Clamp set to a Reset Parameter 51 to maximum
value lower than the required maximum frequency? No frequency.
Yes
Is this an inverse speed follower application? To program the drive for an inverse
speed follower application, set
Yes Parameter 53 to the maximum
frequency required and Parameter 54
to the minimum frequency required.
Yes
Is Parameter 53 Bias Frequency set to a higher value If an inverse speed follower is
than Parameter 54 Gain Frequency (standard setting required, reprogram Parameter 53 to
for inverse speed follower applications)? Yes maximum frequency. If an inverse
follower is not required, reprogram
Parameters 53 and 54 as required.
No
Is Parameter 53 Bias Frequency set to a lower value Reset Parameter 53 to maximum
than the required maximum frequency? Yes Frequency.
No
Are Parameters 42-45 programmed to exclude Reprogram Parameters 42, 43 and/or
maximum frequency? 44 to a value below the maximum
Yes frequency. Reprogram Parameter 45 to
a bandwidth that will not include the
maximum frequency value.
No
Contact your nearest A-B representative for
application assistance.
1333D TROUBLESHOOTING GUIDE
7. The drive will not decelerate to minimum speed--No fault is displayed.
The priority used by the 1333 to limit minimum Reset Parameter 50 to minimum
output frequency is: frequency.
1. For local speed control, use Parameter 50.
2. If an external potentiometer, 0-5V DC, 0-10V DC
or 4-20mA signal is to control drive speed, use the
higher of the values set by Parameters 15 and 51. No
Is Parameter 50 Lower Frequency Clamp set to a
value higher than the required minimum frequency?
Yes
Is zero output speed required at a zero external input To program the drive for a directly
signal? proportional input signal, set Parameter
Yes 53 to the minimum frequency required
and Parameter 54 to the maximum
frequency required.
No
Are Parameters 42-44 Skip Frequencies 1, 2 and 3 Reprogram Parameters 42, 43 and/or 44
and/or Parameter 45 programmed to exclude to a value above minimum frequency.
minimum frequency? Yes Reprogram Parameter 45 to a bandwidth
that will not include the minimum
frequency.
No
Contact your nearest A-B representative for
application assistance.
8. An input line fuse has blown--No fault is displayed.
Are the drive input fuses sized according with the Replace with the correct fuses.
values given in 1333D Connection Guide ? No
Yes
Are the drive input and output terminals wired as Wire as shown. Do the input fuses still
shown in 1333D Connection Guide ? No blow?
Yes Yes
Contact your nearest A-B representative for application assistance.
