A.
Karthick
No 288, Devi Seemathamman nagar,
Maduravoyal, Chennai - 95
Objective
A professional career in your concern that provides challenging tasks and opportunities to perform my
level best for your betterment.
Summary
Seeking Windows System Administration with 15+ years
of IT experience that includes Installing, Configuring, and
Maintaining Windows desktops Servers, Laptops and
printers. Switches, Network Printers & Servers with
Raid support Also expert in LAN Cabling, crimping, testing,
configuring, and troubleshooting the LAN connections.
Printer installation and troubleshooting, Basic Networking, map
drive, Folder Sharing Printer Sharing, Remote support & Microsoft
O365 Office support.
Education
BCA * Major: Bachelor of Computer Application
Tamilnadu Open University,
Chennai
DHE * Major: Diploma in Hardware and Networking
CMTES
Technical Centre,
Tuticorin
Class X
S.A.V * Major: State Board
Boys Hr Sec School,
Tuticorin
Skills
• Proficient in All types of Server, Desktops, Printers and Laptops
• Windows operating systems ,MS Office and O365
• Enthusiastic learner with good communication skills, team spirit and willing to take up
Responsibilities.
• Team Player and could contribute individually to the project as well.
• Excellent Customer facing skills
Area of Interest
• System Administrator
• Senior system Engineer.
• Senior Desktop Support Engineer.
List of Work Experience
• GOVE ENTERPRISES Tirunelveli from 6th Mar 2024 to till date.
• ACCEL IT Services Chennai from 5th Aug 2022 to 29th Feb 2024.
• EAGLE INFORMATION SYSTEMS PVT LIMITED Chennai from 3rd Feb 2020 to 29th July 2022.
• FUTURENET TECHNOLOGIES Maduravoyal from 27th March 2018 to Feb 01st 2020.
• ENERGY SYSTEMS Thiruvallur from 18th May 2016 to 24th March 2018
• CIRCUTEK Ltd from 12th February 2015 to 14th May 2016
• SYSNET GLOBAL TECHNOLOGIES (P) Ltd from 2nd July 2014 to 10th February 2015
• REDINGTON India limited from July 2011 to June 2014.
• PCS Technology from Nov 2010 to June 2011.
• CREATIVE Computers from Mar 2008 to April 2010.
• VV Minerals from Feb 2007 to Mar 2008.
• Ultimate Computer Care from Oct 2005 to Feb 2007.
ROLES & RESPONSIBILITIES
GOVE ENTERPRISES Mar2024 – till date
Roles/Responsibilities:
• Working as a IT Support Lead.
• Successfully Deployed & Managed IT Infra setup that includes hardware procurement,
Network Setup & required Software in 3 branches Tirunelveli, Chennai & Hyderabad .
• Managed 150 laptop & desktop users.
• Coordinate with the Server team in US for any server issues.
• Server Monitoring, User Data Backup and provided User Access for Office 365
• Coordinate with Vendor for System Procurement and Warranty support.
ACCEL IT SERVICES Aug2022 – Feb 2024
Roles/Responsibilities:
• Worked as a L2 Customer support Engineer.
• Handled Server, Laptop, Desktop & Printer Support for VST Motors, Abt Maruti, Spencer’s
Retail, GRT Hotels, Federal Bank, TNGB Bank, Central Bank of India, KVB Bank in
Chennai , Vellore, & some parts of AP
• Handled 24/7 Server support for the clients
EAGLE INFORMATION SYSTEMS PVT LTD Feb2020 – July 2022
Roles/Responsibilities:
• Worked as a Senior system Engineer in Chennai
• Handled Desktop & Printer Support for Reliance projects & Greaves Cotton in Chennai
• Handled 24/7 Server support for Curvature, Source HOV & Nokia-HCL
• Coordination with various vendors in TN for service/spares.
FUTURENET TECHNOLOGIES Mar 2018 – Feb 2020
Roles/Responsibilities:
• Worked as a Senior Engineer in Chennai
• Allocating and Attending the Calls logged by the AMLC/ONCALL clients.
• Coordination with various vendors for service/spares and warranty issues
ENERGY SYSTEMS May 2016 – Mar 2018
Roles/Responsibilities:
• Worked as a Customer support Engineer for the client Sodexo onsite services.
• Remote support through LOGMEIN for all the site users all over tamilnadu.
• Asset management through a specified tool and maintaining data sheet.
• Video Conference and VMR calling support for all the users.
• Maintaining Daily, Weekly & Monthly Reports for All the Assets, Email ID, & warranty issue
• Periodic Visit for preventive maintenance Activity for all the assets in the site location.
CIRCUTEK February 2015 – May 2016
Roles/Responsibilities:
• Desktop, Laptop and network Troubleshooting
• Allocating and Attending the Calls logged by the clients.
• AMC / PAID Calls management
• Desktop /Laptop Spares / accessories and Printer parts managing.
• Periodic Preventive maintenance for all the AMC clients.
SYSNET GLOBAL TECHNOLOGIES July 2014 – February 2015
Roles/Responsibilities:
• Worked as a Residential Engineer for the client ROYAL ENFIELD, Tiruvottiyur
• Attending all the Desktop and Laptop Calls logged by the users.
• Preventive maintenance on all the assets.
• Desktop /Laptop Spares and Printer cartridge stock maintenance.
REDINGTON INDIA LIMITED July 2011 – June 2014
Roles/Responsibilities:
• Worked as a Field cum Residential Engineer
• Attending the Desktop and Laptop AMC Calls.
• Toshiba laptop Warranty calls as we are the laptop warranty support for Toshiba.
• Residential Engineer for stand-by in AMC Customers like APL Logistics, Sundaram InfoTech
Solutions, RBA Exports, Commercial Tax Department, and ITW India limited, Virgo
Industries, ROCA Bathroom products (Group of Parry ware), IOB Bank RO.
PCS TECHNOLOGY LTD Nov 2010 – Jun 2011
Roles/Responsibilities:
• Troubleshooting Desktop, Printer and Network related issues
• Attending AMC Calls in all the major banks i.e., STATE Bank of India, Federal Bank,
CANARA Bank, INDIAN Bank, CITY Union Bank, PUNJAB National Bank
INDIAN Overseas Bank.
• Providing quick and prompt service as all the customers are Major Banks in the city.
CREATIVE COMPUTERS Mar 2008 – April 2010
Roles/Responsibilities:
• Worked as a Desktop Support Engineer
• Majorly handled HCL Desktop warranty support on Thiruvallur District
• AMC support for desktops and laptops major AMC clients are Tulsyan NEC limited, Hi-tech
carbon (Aditya Birla group).TJS Engineering College.
• ONCALL or PAID based calls for Non-Warranty systems
VV MINERALS Feb 2007 – Mar 2008
Roles/Responsibilities:
• Worked as a Desktop Admin
• Handling all the Desktop calls in all the 11 Mineral plants of the company
• Remote and Voice support for all the 11 locations of the company
• Vendor co-ordination for spares.
• Desktop /Laptop Spares and Printer cartridge stock maintenance
ULTIMATE COMPUTER CARE Oct 2005 – Feb 2007
Roles/Responsibilities:
• Worked as a Service Engineer
• Majorly handled Desktop calls
• ONCALL or PAID based calls
Personal Profile
Father’s Name : K.Anantha Nambiar.
Date of Birth : 21 January1990.
Languages known : English, Tamil
Aadhar : 869696179508
PAN : BNOPK2061F
Declaration
I consider myself familiar with above-mentioned aspects. I am also confident of
my ability to work as a team. I hereby declare that the information furnished above is true to the
best of my knowledge.
Date: Yours Truly
Place: (A.Karthick)
